FC1 |
I have Information Technology knowledge to use the teleconsultation app developed by the hospital |
Kamal et al. (2020) |
FC2 |
I can get help from other people if there are difficulties in using the teleconsultation application developed by the hospital |
FC3 |
I have the necessary facilities to use the teleconsultation application developed by the hospital (example: compatible smartphone, adequate internet network) |
SI1 |
The environment around me (i.e., family, friends) encourages me to use the teleconsultation application developed by the hospital |
Baudier et al. (2021) |
SI2 |
The person who significantly influenced my behavior advised me to use the teleconsultation app developed by the hospital |
SI3 |
Health workers such as doctors and nurses advised me to use the teleconsultation application developed by the hospital |
CA1 |
I felt teleconsultation could prevent me from being exposed to viruses and bacteria while I was on my way to the hospital |
Kamal et al. (2020) |
CA2 |
I feel teleconsultation can prevent me from being exposed to viruses and bacteria while I am in the waiting room with other patients |
CA3 |
I feel that teleconsultation can prevent me from being exposed to viruses and bacteria when I come into contact with health workers |
CA4 |
I feel teleconsulting can prevent me from being exposed to viruses and bacteria when I touch contaminated items (example: doorknobs) |
SF1 |
The hospital facility that owns the teleconsultation application and the medicines have met the applicable standards and regulations |
Zhou et al. (2019) |
SF2 |
The doctor care affiliated with the hospital owner of the teleconsultation application is systematic and safe |
SF3 |
The hospital that owns the teleconsultation application has been proven to be able to handle emergency cases well. |
SF4 |
The procedures used by the hospital prioritize patient safety |
RA1 |
The online diagnosis provided via the teleconsultation application developed by the hospital can be trusted |
Lin, 2017; Zhou et al. (2019)
|
RA2 |
Without face-to-face examination, I am sure the doctor can find out about my health condition |
RA4 |
The information provided by the teleconsulting application developed by the hospital is reliable |
RA5 |
The teleconsultation application developed by the hospital will not experience any technical problems |
PRO1 |
Doctors affiliated with the hospital that owns the teleconsultation application have sufficient theoretical knowledge and can apply this knowledge when providing medical services. |
Zhou et al. (2019) |
PRO2 |
Doctors affiliated with the teleconsultation app owner's hospital have good professional skills |
PRO3 |
The medical services provided by the hospital which owns the teleconsultation application are efficient |
PEU1 |
I believe that using the teleconsultation app developed by the hospital is easy for me |
Kamal et al. (2020) |
PEU2 |
I believe that I can easily interact with doctors in using the teleconsultation application developed by the hospital |
PEU3 |
I believe that I understand how to interact with a teleconsulting application |
PU1 |
I believe that the quality of my health care will improve thanks to the teleconsultation application developed by the hospital |
Kamal et al. (2020) |
PU2 |
I believe that it will be easier for me to access health services because I use the teleconsultation application developed by the hospital |
PU3 |
I believe that using the teleconsultation app developed by the hospital will be useful in my daily routine |
IQ1 |
The teleconsultation application developed by the hospital can provide accurate and useful information about the hospital and doctor information |
Zhou et al. (2019) |
IQ2 |
The teleconsultation application developed by the hospital can provide accurate and useful information about the prevention of common diseases |
IQ3 |
Teleconsultation can provide accurate and useful information about first aid measures |
IQ4 |
nt medical record data in the teleconsultation application is integrated with existing medical record data in the hospital |
BI1 |
Assuming I have been given the opportunity to access teleconsultation, I intend to use the hospital's teleconsultation services |
Kamal et al. (2020) |
BI2 |
Whenever I need remote medical care from professionals, I will happily use the hospital's teleconsultation service |
BI3 |
I intend to inform my relatives and friends about the hospital's teleconsultation service |
AU1 |
I use teleconsultation a lot |
Binyamin and Zafar (2021) |
AU2 |
I intend to use teleconsultation for as long as I need it |
AU3 |
I already use teleconsultation regularly |