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. Author manuscript; available in PMC: 2023 Jan 20.
Published in final edited form as: J Natl Compr Canc Netw. 2021 Aug 13;19(10):1133–1140. doi: 10.6004/jnccn.2021.7032

Mobile Technology-based (mLearning) Intervention to Enhance Breast Cancer Clinicians' Communication about Sexual Health: A Pilot Trial

Jennifer Barsky Reese 1, Lauren A Zimmaro 1, Sharon L Bober 2,3, Kristen Sorice 1, Elizabeth Handorf 1,4, Elaine Wittenberg 5, Areej El-Jawahri 6, Mary Catherine Beach 7, Antonio C Wolff 8, Mary B Daly 9, Brynna Izquierdo 10, Stephen J Lepore 1,11
PMCID: PMC8840991  NIHMSID: NIHMS1748382  PMID: 34388731

Abstract

Purpose

Most breast cancer clinicians lack training to counsel about sexual concerns. The purpose of this study was to assess the feasibility, acceptability, and preliminary effects of a mobile learning (mLearning) intervention (iSHARE) aimed at enhancing breast cancer clinicians’ knowledge of, beliefs about, and comfort with discussing sexual health concerns.

Methods

Clinicians listened to a two-part educational podcast series offering information on breast cancer-related sexual health concerns and effective communication on the topic, which consisted of interviews with expert guests. Intervention feasibility was assessed through rates of enrollment, retention, and intervention completion with benchmarks of 40%, 70%, and 60%, respectively. Acceptability was assessed through program evaluations, with 75% of clinicians rating the intervention favorably (e.g., relevance, satisfaction) signifying acceptability. Clinicians self-reported their knowledge about breast cancer-related sexual health concerns, beliefs (i.e., self-efficacy for discussing sexual health concerns), and comfort with discussing sexual concerns measured at pre- and post-intervention. Qualitative analysis examined clinicians’ perceptions of lessons learned from the intervention.

Results

Thirty-two breast cancer clinicians enrolled (46% of those invited; 97% of those who responded and screened eligible), 30 (94%) completed both the intervention and study surveys, and 80% rated the intervention favorably, demonstrating feasibility and acceptability. Results showed positive trends for improvement in clinician knowledge, beliefs, and comfort with discussing sexual health concerns. Clinicians reported key lessons learned, including taking a proactive approach to discussing sexual health concerns, normalizing the topic, addressing vaginal health, sending the message that help is available, and assessing sexual health concerns with patients from different backgrounds.

Conclusions

Breast cancer clinicians were amenable to participating in the iSHARE intervention and found it useful. iSHARE showed promise for improving clinician’s knowledge and comfort discussing patients’ sexual health concerns. A larger trial is required to demonstrate efficacy. Future studies should also examine whether iSHARE can improve patient-clinician communication and address patients’ sexual concerns.

Keywords: Breast Cancer, Patient-provider Communication, Sexual Function, Sexual Health, Cancer

1.0. Background

Breast cancer negatively affects patients’ sexuality and intimacy, leading to physical (e.g., vaginal dryness) and emotional problems (e.g., body image distress).1-6 These sexual problems tend to persist beyond initial treatment even as other quality of life (QOL) concerns improve.1,7,8 Guidelines set forth by the National Comprehensive Cancer Network (NCCN) and American Society of Clinical Oncology (ASCO) urge breast cancer clinicians to discuss treatment-related sexual side effects with their patients in their routine cancer care,9-11 and most women diagnosed with breast cancer want clinicians to discuss these issues as part of their care.12,13 However, only 30-40% of women report that their clinicians discussed sexual concerns with them.13,14 A key factor underlying this lack of communication is a lack of training in discussing sexual health and related concerns.15-17

Previously, we tested a brief intervention aimed at enhancing breast cancer clinicians’ communication about sexual health concerns called improving patients’ Sexual Health and Augmenting Relationships through Education (iSHARE).18 The intervention consisted of education and skills training using a self-study workbook followed by a one-hour in-person small group workshop. In a pilot study with 7 clinicians and 134 breast cancer patients, positive effects were seen on clinicians’ communication about sexual health concerns measured during routine clinic encounters as well as on their confidence, or self-efficacy, for engaging in such communication. However, although the content was well-received, the in-person group format presented challenges for recruitment and implementation and would require significant resources to be disseminated.

To address these limitations while leveraging the potential of iSHARE, we aimed to adapt this intervention to a mobile-accessible (mLearning) format and pilot test it. The present study thus investigated the feasibility, acceptability, and preliminary effects of the new iSHARE mLearning intervention, consisting of an educational two-part podcast series, on breast cancer clinicians’ knowledge of, beliefs about, and comfort with discussing sexual health concerns in a pilot study. We also explored clinicians’ perspectives on the key lessons they gained from the intervention (i.e., lessons learned) through a qualitative analysis.

2.0. Methods

2.1. Research Design and Setting

A single-arm repeated measures design with baseline and post-intervention measures was used to meet study objectives. The study was approved by the Institutional Review Board at Fox Chase Cancer Center (#18-1068) and was entered prospectively on clinicaltrials.gov (Entry #NCT04262219).

2.2. Participants

Medical oncologists or oncology advanced practice clinicians treating breast cancer patients were eligible to participate. Clinicians who had participated in the trial of the iSHARE intervention in its initial format were excluded.18

2.3. Recruitment and Procedures

Clinicians were recruited from Fox Chase Cancer Center, community hospitals, and other institutions either during staff meetings or through direct contact with the PI or colleagues. Introductory emails were sent to potentially eligible clinicians and included links to a REDCap19,20 form asking clinicians to provide contact information and complete an eligibility screening questionnaire. Automated links for eligible participants were then provided for completing online consent and, following consent, the baseline survey. Participants were sent gift cards in the mail worth $50 for completing baseline and post-intervention surveys ($100 total).

2.4. iSHARE Intervention

The iSHARE intervention content was informed by formative qualitative research,21 models of clinical communication skills development,22-24 and social cognitive theory, which emphasizes individuals’ beliefs (i.e., self-efficacy and outcome expectancies) as critical processes underlying successful behavioral interventions.22,25-28 We adapted the intervention from the previous iSHARE format (written materials and in-person small group workshop)18 to the new mLearning format using expert review and structured cognitive interviews with medical oncology fellows that provided feedback on scripts guiding interviews featured in the podcast series.29 The resulting intervention consisted of a two-part podcast series featuring two episodes with 30-minute one-on-one interviews with expert guests led by the principal investigator (JBR) in a semi-structured question and answer format (see Table 1 for content description). The episodes were distributed to clinicians through the REDCap platform; clinicians could listen on any device by clicking on a link emailed to them (smartphone, computer, tablet).

Table 1.

Content of iSHARE Intervention

Overarching Learning Objectives
  • Gain knowledge of sexual problems for women with breast cancer to provide a foundation for effective communication about sexual issues

  • Enhance beliefs (e.g., confidence) and comfort for clinical communication about sexual issues for women with breast cancer with a focus on raising the topic with patients and engaging in inquiry

Major Topics Covered
  • Breast cancer-related sexual problems (e.g., rates, types, causes)

  • Women’s sexual response (e.g., desire, arousal, pain/discomfort)

  • Treatments/solutions for addressing sexual problems, with specific information on vaginal health strategies (e.g., lubricants, moisturizers)

  • Role and expectations of clinician in discussing sexual health concerns with patients

  • Considerations and strategies for initiating the clinical conversation (e.g., when to raise topic, suggested phrasings)

  • Considerations regarding referring patients for further assessment/treatment

  • Case studies of common scenarios for discussing sexual health concerns for women after breast cancer (i.e., discussing potential sexual side effects for a patient beginning chemotherapy; discussing sexual problems for women on aromatase inhibitors)

2.5. Data Collection

Data were collected from participants after consent (baseline) and after intervention completion (post-intervention); acceptability items and knowledge items were asked after each episode rather than at post-intervention only to assess clinicians’ perspectives of the episode-specific content and accurately gauge intervention effects on knowledge.

2.6. Measures

2.6.1. Feasibility.

Feasibility was measured through rates of enrollment (i.e., percent of eligible participants approached who enroll), retention to study completion (i.e., percent of consented participants who complete all study surveys), and intervention completion (i.e., percent of participants indicating they listened to both podcast episodes). Benchmarks for enrollment (≥ 40% of eligible participants), retention (≥ 70%), and intervention completion (> 60%) were based on our previous iSHARE study18 but were lowered slightly because we were recruiting mostly clinicians external to the study site.

2.6.2. Acceptability.

Acceptability was measured through standard self-report items assessing clinicians’ perspectives of the intervention content and format (e.g., satisfaction, relevance, ease of listening, likelihood of recommending to colleagues, likelihood of impacting practice). Responses were on a 5-point scale ranging from “Very” to “Not at all”. The benchmark for acceptability was met if 75% of participants in the sample endorsed at least 75% (9/12) of the acceptability items favorably (“Quite a bit” or “Very”). In addition, a single open-ended question asked clinicians for the “one takeaway message” they received from each of the two podcast episodes (i.e., lessons learned); these data were analyzed qualitatively.

2.6.3. Knowledge.

Knowledge about sexual response/breast cancer-related sexual side effects, common approaches and resources, and necessary communication skills for addressing sexual issues were assessed using 10 multiple-choice items adapted from those used in prior studies30-32 through expert review; an equal number of items assessed knowledge relevant to each of the two episodes. The sum of correct responses was used.

2.6.4. Beliefs.

Items developed for the initial iSHARE study based on social cognitive theory25,33 assessed (a) self-efficacy for communicating with breast cancer patients about sexual health concerns (3 items), and (b) outcome expectancies for communicating with breast cancer patients about sexual health concerns (7 items), which are rated on an 11-point scale (0=not at all confident/not at all; 10=extremely confident/very much). Mean scores across all items on these scales were used, and the internal reliability was excellent (Cronbach’s alphas ≥ .90).

2.6.5. Comfort.

Comfort with discussing sexual health concerns was assessed using 7 items (e.g., asking the patient if she has any sexual concerns, discussing the patient’s loss of sexual interest or desire) adapted from items used in other communication studies with cancer clinicians34 using expert input and formative research on this topic.21 Responses use an 11-point scale (0=not at all comfortable; 10=extremely comfortable). Mean scores across the 7 items were used in analyses and the items had excellent reliability (Cronbach’s alpha = .95).

2.7. Analytic Plan

Data analysis was conducted with SPSS Statistics Version 24 (IBM Corp), using descriptive analyses to summarize the feasibility and acceptability of the intervention. Open-ended responses were analyzed using thematic analysis, with responses grouped with others based on thematic similarity into key lessons learned categories, and those categories subsumed under more comprehensive themes. A primary coder conducted the first round of coding (JBR) and a second coder (SB) reviewed these codes, with consensus achieved through discussion. As per recent recommendations,35 preliminary outcome data were analyzed descriptively, with 95% confidence intervals calculated to summarize the data at the two assessments. A sample size of 30 clinicians completing the study was determined a priori to be adequate to achieve study objectives; this sample size was chosen to maximize the chance of correctly determining feasibility and acceptability (i.e., maximize the chance of true positive results and minimize the chance of false positive results).

3.0. Results

3.1. Participants

Characteristics are presented for the 30 clinicians who completed the study. Of these clinicians, 20 (67%) were medical oncologists, 7 (23%) were nurse practitioners, and 3 (10%) were physician assistants. The mean age of participants was 42.5 (SD=10.0; range=24-61). The majority of the clinicians (22; 73%) identified as white, 6 (20%) identified as Asian/Southeast Asian, 1 identified as Black (3%), and 1 (3%) identified as other. Three clinicians (10%) identified as Hispanic/Latino. Twenty-two (73%) clinicians were female, and 9 (30%) had fewer than 5 years in practice, whereas 7 (23%) had 6-10 years in practice, 6 (20%) had between 11-15 years in practice, and 8 (27%) had > 15 years in practice.

3.2. Feasibility

Enrollment took place between February and October 2020. Of the 70 clinicians approached to participate, 33 completed the eligibility screen, whereas the remainder did not respond to the invitation (see Figure 1). All 33 who completed the eligibility screen were eligible. Thirty-two clinicians consented to participate in the study. Of these, 30 listened to both episodes and completed the post-intervention study survey. Rates of enrollment (46% of those invited; 97% of those screened eligible), intervention completion (94%), and study completion (94%), passed the pre-set feasibility benchmarks for the study. The mean length of time taken to complete the study, that is, listen to both episodes and complete all study surveys was nearly two weeks (M=13.6 days; SD=16.8), with the vast majority (87%) completing the study within 3 weeks, and 4 participants completing the study in one day.

Figure 1.

Figure 1.

Study Flow Diagram

3.3. Acceptability

Acceptability data are shown in Table 2. Of the 30 participants who completed the study, 24 (80%) endorsed the acceptability items, exceeding the pre-set benchmark suggestive of acceptability of the intervention. The vast majority of clinicians reported that the intervention was highly relevant, informative, and easy to use, as well as being satisfied and likely to recommend it to a colleague. Most also endorsed that the intervention would likely change their practice.

Table 2.

Clinicians’ Evaluations of the Intervention Acceptability (N=30)

Items M (SD) % Quite a bit/Very
Acceptability Item [1=Not at all; 5=Very]
Satisfaction 4.42 (.62) 93%
Informativeness 4.32 (.68) 90%
Relevance of information 4.75 (.37) 100%
Ease of listening 4.63 (.41) 100%
Likelihood of recommending to colleague 4.27 (.67) 90%
Likelihood of changing practice 3.83 (.77) 77%

Note: Percentages are given for those endorsing the item for at least one of the two podcast episodes.

3.4. Intervention Effects

Means and confidence intervals for clinicians’ pre- and post-intervention scores on outcome measures are shown in Table 3. Preliminary findings show notable increases, with the means and 95% confidence intervals being uniformly in the positive range. For instance, knowledge scores increased: clinicians responded correctly to an average of 8 items post-intervention compared to 6 at baseline. Scores for beliefs (self-efficacy, outcome expectancies) and comfort with discussing sexual health concerns were fairly high at baseline, especially for outcome expectancies. Yet increases were nevertheless seen for all these measures, with the highest point increase being for comfort.

Table 3.

Means or Frequencies, Differences, and 95% Confidence Intervals (CI) on Outcome Measures (N=30)

Baseline (N=30) Post-Intervention (N=30) Difference
Measure [Possible Range] Mean
(95% CI)
Mean
(95% CI)
Mean
(95% CI)
Knowledge [0-10] 6.5 (5.9, 7.2) 8.1 (7.7, 8.5) 1.6 (.82, 2.3)
Beliefs
 Self-efficacy [0-10] 7.2 (6.5, 7.9) 8.0 (7.4, 8.5) .76 (.29, 1.2)
 Outcome expectancies [0-10] 8.4 (7.9, 9.0) 9.0 (8.6, 9.4) .52 (.17, .86)
Communication
 Comfort with discussing sexual health concerns [0-10] 7.5 (6.8, 8.2) 8.3 (7.8, 8.9) .80 (.46, 1.14)

3.5. Summary of Lessons Learned

Results of the qualitative analysis of the post-intervention survey item assessing clinicians’ lessons learned from the intervention, including relevant illustrative quotes representing each theme, are shown in Table 4. All 30 clinicians responded to this item. Five key themes of the qualitative analysis emerged reflecting overarching lessons learned. Theme 1 (Being Proactive in Discussing Sexual Issues: It’s My Responsibility) centered on the key idea that it is clinicians’ responsibility to broach the subject of sexual issues with their patients and that doing so gives patients permission to discuss the issue. These quotes emphasize the importance of proactively addressing this issue, rather than waiting for the patient to raise the topic. Theme 2 (Normalize Discussions of Sexual Health) centered on the importance of assuring patients that sexual health is a normal topic and appropriate to discuss. Clinicians discussed strategies that could assure patients of this by informing patients of the nature of sexual concerns as highly common and treating sexual issues as just another aspect of health worthy of discussion. Theme 3 (Knowing the Patients to Target) included the main ideas that first, all patients should receive a discussion of sexual issues, and second, that certain groups of patients, including those on aromatase inhibitors and ovarian suppression, require special care because of the severity and abruptness of sexual problems they often experience. Theme 4 (Understanding How to Raise the Topic) included three main clinical skills for raising the topic of sexual concerns and continuing the conversation throughout the cancer trajectory. Finally, Theme 5 (Understanding How to Respond to Sexual Concerns) included two key ideas, including the importance of conveying the message that options to address women’s sexual problems are available, and sharing specific content for addressing key common sexual concerns of vaginal dryness and discomfort during sex.

Table 4.

Qualitative Themes for Clinicians’ Lessons Learned from the iSHARE Intervention

Lesson Learned Verbatim Illustrative Quotes
Theme 1 - Being Proactive In Discussing Sexual Issues (It’s My Responsibility)
Initiate Discussions of Sexual Issues
  • “We need to make sure to open up the conversation.”

  • “give patients permission to talk about sexual health and side effects.”

  • “Providers should initiate conversations about sexual health and let patients know these issues can be further addressed at any time.”

Theme 2 – Normalize Discussions of Sexual Health
Assure Patients that Sexual Health Concerns are Common and Appropriate for Discussion
  • “Sexual problems are common in patients with breast cancer and should be addressed proactively.”

  • “Providers need to normalize conversations about sexual health by including it as part of the ROS as we do nausea, fatigue, etc. This invites patients to share, because they are unlikely to bring concerns up unprompted.”

  • “allow the discussion of possible sexual health related toxicities to be as relevant and real as any other possible treatment related toxicities…”

Broaden the Accepted Topic of Conversation
  • “Be open with talking about orgasm and masturbation, and not only sex.”

  • “I should try to ask my patients about their sexual health, desire and vaginal dryness…”

  • “Raising sexual side effects such as libido during the first discussion is important.”

Theme 3 – Knowing the Patients to Target
Raise the Topic With All Patients
  • “Important to ask all pts about sexual health issues”

  • “Give patient permission to talk about anything that may impact QOL (sexuality, intimacy) as race, age and ethnicity is not a factor, and bring up the topic…”

  • “Ask all patients if they are experiencing any changes in sexual function that are distressing to them.”

Give Special Care for Certain Groups
  • “Recommend vaginal moisturizers from the beginning of AI or OS therapy (rather than wait for there to be a problem)”

  • “Vaginal moisturizers may be needed daily in women on AIs”

  • “The importance of vaginal moisturizers in helping patients on aromatase inhibitors”

Theme 4 - Understanding How To Raise the Topic
Build the Relationship as the Foundation for Discussing Sensitive Topics
  • “That is important to know about a patient's relationships - partners etc to develop trust and comfort to best address sexual concerns.”

  • “Loved the tip on using the social history as a way to get to know patients and their partners and that this is an excellent segue to discussing sexual side effects of treatment”

  • “Sexual issues in women with breast cancer need to be discussed openly, and there are resources out there for women and physicians”

Raise the Topic Early and Often
  • “It is important to introduce the topic early and revisit as the patient seems receptive…”

  • “that I need to include more information regarding sexual health at the outset of a woman's treatment plan to lay the foundation for an open discussion regarding her sexual concerns throughout treatment and continuing through survivorship.”

  • “Talk about sexual health often and up front in the cancer journey.”

Inquire about Sexual Concerns and Discuss Sexual Side Effects
  • “Simply asking a patient if she has any sexual concerns is an easy way to open up the conversation.”

  • “Even acknowledging sexual side effects goes a long way.”

  • “Discuss sexual side effects as part of routine tox evaluation and become more knowledgeable about management of sexual side effects to advise patient”

Theme 5 - Understanding How to Respond to Concerns
Convey the Message that Help is Available
  • “Important to discuss sexual issues upfront and assure patients that help is available.”

  • “…Options to help exist”

  • “…there are resources out there for women and physicians”

Address Key Concerns: Vaginal Health Issues
  • “The importance of vaginal moisturizers in helping patients on aromatase inhibitors”

  • “Vaginal moisturizers should be used 3-5x/week”

  • “Vaginal moisturizers may be needed daily in women on AI’s”

4.0. Discussion

Results of this pilot study demonstrate acceptability and feasibility of the iSHARE mLearning intervention delivered as an informational podcast series. The rates of participation (46% of all contacted; 97% of those responding and screening eligible) surpassed our feasibility benchmark and were comparable to other clinician communication intervention studies.36-38 These rates were noteworthy in light of the time commitment being asked of the clinicians (i.e., 2 half-hour podcasts, three study surveys) and the fact that the bulk of enrollment occurred during the Covid-19 pandemic and the ensuing societal and professional changes experienced by many clinicians. Nevertheless, a number of clinicians contacted did not respond to our invitation to participate. While we cannot infer reasons for non-response among clinicians who we could not reach, moving forward, it will be important to determine how digital interventions can best be promoted as viable alternatives to more resource-intensive in-person options. In addition, nearly all clinicians who consented completed the study, suggesting they found the material appealing enough to finish it. These findings add to a growing body of literature examining podcast interventions as having a unique role in medical education39,40 and suggest that the modality could hold appeal for clinicians even when competing demands on clinicians’ time and attention are substantial. Offering Continuing Medical Education (CME) credits and limiting the surveys administered to clinicians could further improve uptake, although this will need to be tested in future research. Determining how best to optimize uptake of evidence-based interventions to enhance clinical communication about sexual health concerns will be a critical step in this area of research.

The intervention was also well-received by clinicians, with high marks given for the informative and relevant content as well as for the convenient format. Moreover, relative to the traditional in-person format used in similar studies,18,37,41 these findings suggest the mLearning approach used here is consistent with clinicians’ preferences in that it is relatively brief, focused, and easily accessible.21 The one item of the program evaluation survey assessing acceptability that was less highly endorsed was the item assessing the likely impact on clinicians’ clinical practice. In the trial of this intervention in its previous iteration,18 clinicians similarly reported feeling unconvinced that the intervention would change their practice, even though an analysis of their communication during audio recorded clinic encounters suggested otherwise. Nevertheless, the findings supporting the acceptability of the intervention content and format bode well both for the success of a larger trial and for uptake in the larger population of clinicians.

Data from this pilot study suggest that this brief intervention may improve clinicians’ understanding of sexual problems among breast cancer patients (e.g. symptoms, solutions) and their comfort and confidence in clinical communication around sexual health concerns. Their perceived expectations for these discussions (i.e., outcome expectancies) also showed a positive trend. Inadequate knowledge and skills can limit breast cancer clinicians’ discussions with their patients about sexual health concerns;21 addressing these barriers could help chip away at this problem.42 Moreover, the takeaway messages clinicians cited for the intervention provide context to the empirical findings and suggest that clinicians gleaned a mix of both specific information and strategies and guiding principles for navigating discussions of sexual concerns throughout the breast cancer care trajectory. For instance, clinicians commented on learning about the importance of addressing sexual health concerns in all women with a breast cancer diagnosis and that they can build on the patient-provider relationship as a foundation for discussing these issues early and often. These points are consistent with recommendations from the NCCN Survivorship Guidelines for Sexual Function11 as well as with patients’ wishes for such discussions.13,21

This study had several strengths. First, the mLearning intervention we tested is an innovative approach for addressing the lack of discussion of sexual concerns for women with breast cancer, which could potentially be disseminated more easily and with fewer resources as compared to interventions using traditional trainer-based methods. Second, we used both quantitative and qualitative assessments to understand the impact of the intervention for clinicians and collected detailed information to understand feasibility and acceptability. Finally, the sample included both physicians and advanced practice clinicians, which could facilitate larger-scale testing in this population and bolster the generalizability of the intervention to a wide range of breast cancer clinicians. To maintain consistency with the initial iSHARE intervention, the mLearning adaptation described here was tested in breast cancer clinicians in a medical oncology setting; surgeons and radiation oncologists could also benefit from evidence-based information on discussing sexual health concerns, however, and efforts should expand to include these groups. Future studies should also aim to include a more diverse sample of clinicians with respect to racial and ethnic background and consider how best to address differences in patient health literacy when discussing sexual health concerns. The study had other limitations as well, including no assessment of clinicians’ communication about sexual health concerns, long-term follow-up, or control group. We are planning a larger trial that will address these concerns and evaluate intervention effects on clinicians’ communication behaviors through coding dialogue. Given that trials of online interventions in medical education have not always yielded consistent results,43 a well-designed trial will be critical. We also left the timeframe for completing the study open so that clinicians could choose when to listen to the podcasts according to their availability and preferences. This may have helped bolster completion rates but also created a range of time frames in which clinicians finished the study. In an efficacy trial, it will be important to set time limits on intervention use so that intervention effects can reliably be determined.

4.2. Conclusion

This mLearning (iSHARE) intervention holds promise as a tool to hasten patient-clinician communication about sexual health concerns in breast cancer patients. Offering CMEs and using organizations such as the NCCN or ASCO could potentially enhance reach for this intervention.44 We hope that this study will help close the gap on patient-provider communication about sexual health concerns.

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