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Journal of Clinical & Translational Endocrinology logoLink to Journal of Clinical & Translational Endocrinology
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. 2022 Feb 16;27:100295. doi: 10.1016/j.jcte.2022.100295

The multinational Conversations and Reactions Around Severe Hypoglycemia (CRASH) study: Impact of health care provider communications and recommendations on people with diabetes

Frank J Snoek a, Erik Spaepen b, Donna Mojdami c, Elisabeth Mönnig d, Kristen Syring e, Yu Yan e, Beth D Mitchell e,
PMCID: PMC8881663  PMID: 35242584

Abstract

The multinational CRASH study found that substantive recommendations from health care providers were predictive of actions taken by people with diabetes during and after a severe hypoglycemic event, which highlights the importance of equipping people with actionable strategies to prevent and treat severe hypoglycemia should a severe hypoglycemic event arise.

Keywords: Diabetes, Severe hypoglycemia, Observational study, Survey

Introduction

Hypoglycemia is a major barrier to achieve optimal glycemic control in people with diabetes (PWD) and places significant psychosocial burden on them and their families. We conducted a multinational, cross-sectional observational study, Conversations and Reactions Around Severe Hypoglycemia (CRASH), to understand the preparation for and management of severe hypoglycemia from the perspectives of both PWD and caregivers (CGs). The primary aim of this analysis was to explore the factors, including health care provider (HCP) communications and patient and disease characteristics, that were most predictive of actions taken by PWD during and after severe hypoglycemic events.

Material and methods

This study included CGs and adults with type 1 diabetes (T1DM) or insulin-treated type 2 diabetes (T2DM) who experienced ≥ 1 severe hypoglycemic event in the past 3 years. Severe hypoglycemia was defined as a low blood glucose event that PWD could not treat by themselves. Participants across 6 countries (US, UK, Germany, Canada, Spain, and France) completed a web-based questionnaire around their severe hypoglycemic experiences during July 2018 – February 2020. The survey questions were developed uniquely for this research, but included the Gold score[1], which asks PWD to rate the degree to which they are aware a hypoglycemic episode is commencing on a linear scale (1 = always aware, 7 = never aware). A rating of ≥ 4 indicates the PWD has ‘impaired awareness of hypoglycemia’. Study methodology and country-specific findings were reported previously[2], [3], [4].

Adjusted multivariable logistic regression models of PWD data were utilized to analyze predictors of actions taken during and after the most recent severe hypoglycemic event. Possible predictive variables were divided into seven variable blocks, ordered temporally as follows: [1] demographics, [2] diabetes and severe hypoglycemia history, [3] HCP communications on severe hypoglycemia and glucagon, [4] locations and symptoms of most recent severe hypoglycemic event, [5] recovery time and actions during most recent severe hypoglycemic event, [6] HCP recommendations made before most recent severe hypoglycemic event, and [7] HCP recommendations made after most recent severe hypoglycemic event (blocks 1–7, Table 1). Variable selection for the final multivariable model was performed using an iterative, hierarchical process, entering the variables per sets of variables (blocks) sequentially into the process, performing a stepwise selection (entry p < 0.25 and stay p < 0.10) within each block. Thereby, variables selected in previous blocks are always retained, even with p > 0.1 due to addition of the new variables in later blocks[5], [6].

Table 1.

Sample Characteristics by Study Subgroup.

Variables by Category People with Type 1 Diabetes (N=633) People with Type 2 Diabetes (N=508) Caregivers Type 1 Diabetes (N=522) Caregivers Type 2 Diabetes (N=469) P-valuesa
[1]. Demographics
Gender, female, n (%) 327 (51.7) 186 (36.6) 359 (68.8) 304 (64.8) <.0001d
Age, years, mean (SD) 48.3 (14.1) 55.4 (12.7) 47.0 (12.6) 49.7 (14.0) <.0001b
College degree, n (%) 461 (72.8) 338 (66.5) 365 (69.9) 320 (68.2) 0.1210c



[2]. Diabetes and SH History
Time since diabetes diagnosis, years, mean (SD) 26.0 (15.5) 13.8 (8.5) 21.3 (16.7) 18.0 (13.3) <.0001b
Impaired awareness hypoglycemia (Gold score ≥4), n (%)e 213 (33.6) 120 (23.6) 182 (34.9) 177 (37.7) <.0001c
Number of SH events in the past 12 months, n (%) 0.1471b
 Mean (SD) 3.3 (8.3) 2.3 (4.9) 3.3 (6.9) 2.5 (5.3)
 Median (Q1, Q3) 1 (1, 2) 1 (1, 2) 1 (1, 3) 1 (1, 2)
 0 103 (16.3) 91 (17.9) 81 (15.5) 83 (17.7)
 1 278 (43.9) 234 (46.1) 222 (42.5) 191 (40.7)
 2 105 (16.6) 80 (15.7) 83 (15.9) 80 (17.1)
 ≥3 147 (23.2) 103 (20.3) 136 (26.1) 115 (24.5)
Number of SH events in the past 3 years 0.0245b
 Mean (SD) 8.5 (17.1) 5.3 (11.1) 8.3 (17.4) 5.9 (10.8)
 Median (Q1, Q3) 3 (1, 6) 2 (1, 5) 3 (1, 6) 3 (2, 5)



[3]. HCP Communication on SH and Glucagon
Discussion of SH with HCP, n (%) <.0001d
 At every visit 221 (34.9) 173 (34.1) 140 (26.8) 82 (17.5)
 At some visits 326 (51.5) 251 (49.4) 265 (50.8) 236 (50.3)
 Have not discussed 86 (13.6) 84 (16.5) 117 (22.4) 151 (32.2)
Ever discussed glucagon with HCP, YES, n (%) 440 (69.5) 126 (24.8) 338 (64.8) 150 (32.0) <.0001d



[4]. Locations and Symptoms of Most Recent SH
Alone during SH, n (%) 141 (22.3) 186 (36.6) 80 (15.3) 74 (15.8) <.0001c
At home during SH, n (%) 517 (81.7) 409 (80.5) 429 (82.2) 394 (84.0) 0.5513c
Number of neuroglycopenic symptoms, mean (SD) 4.9 (3.4) 3.9 (2.9) 5.1 (3.3) 4.7 (3.5) <.0001b
Number of autonomic symptoms, mean (SD) 2.8 (2.0) 2.7 (1.7) 2.3 (1.8) 2.5 (1.9) <.0001b



[5]. Recovery Time and Actions During Most Recent SH
Time to recovery of SH, n (%) 0.0005b
 00-15 minutes 100 (16.4) 78 (15.8) 77 (15.1) 38 (8.3)
 15-30 minutes 217 (35.7) 171 (34.7) 196 (38.5) 162 (35.4)
 30-60 minutes 164 (27.0) 135 (27.4) 125 (24.6) 129 (28.2)
 60 minutes or more 127 (20.9) 109 (22.1) 111 (21.8) 128 (28.0)
Used sugars during SH, n (%) 522 (82.5) 438 (86.2) 421 (80.7) 379 (80.8) 0.0704c
Injected Glucagon during SH, n (%) 85 (13.4) 39 (7.7) 77 (14.8) 55 (11.7) 0.0029c
Any health care contact during SH (called ambulance, called HCP, went to ER), n (%) 125 (19.7) 91 (17.9) 135 (25.9) 147 (31.3) <.0001c
Scaled sum of acute emotional impact scores (0-100%), mean (SD) 60.2 (26.7) 62.3 (27.8) 59.5 (27.9) 61.7 (26.8) 0.2529b
Scaled sum of life domain impacts (0-100%), mean (SD) 13.7 (17.4) 13.0 (16.6) 12.3 (16.2) 12.6 (16.1) 0.9267b



[6]. HCP Recommendations Made Before Most Recent SH
Take sugar, n (%) 488 (77.1) 396 (78.0) 351 (67.2) 294 (62.7) <.0001c
Inject glucagon, n (%) 254 (40.1) 64 (12.6) 206 (39.5) 70 (14.9) <.0001c
Call HCP/ambulance or go to ER, n (%) 136 (21.5) 128 (25.2) 154 (29.5) 150 (32.0) 0.0004c



[7]. HCP Recommendations Made After Most Recent SH
Change insulin regimen (timing/dosing), n (%) 220 (34.8) 208 (40.9) 198 (37.9) 189 (40.3) 0.1276c
Change meal plan, n (%) 77 (12.2) 97 (19.1) 76 (14.6) 84 (17.9) 0.0054c
Measure BG more often or get CGM, n (%) 195 (30.8) 177 (34.8) 156 (29.9) 128 (27.3) 0.0782c
Start carrying sweets/sugar, n (%) 138 (21.8) 212 (41.7) 113 (21.6) 136 (29.0) <.0001c
Obtain glucagon or keep it closer, n (%) 62 (9.8) 42 (8.3) 58 (11.1) 39 (8.3) 0.3460c



PWD/CG Actions After Most Recent SHf
Change insulin regimen (timing/dosing), n (%) 235 (37.1) 186 (36.6) 238 (45.6) 193 (41.2) 0.0086c
Change meal plan, n (%) 91 (14.4) 119 (23.4) 111 (21.3) 118 (25.2) <.0001c
Measure BG more often or get CGM, n (%) 362 (57.2) 260 (51.2) 289 (55.4) 240 (51.2) 0.1062c
Start carrying sweets/sugar, n (%) 291 (46.0) 296 (58.3) 240 (46.0) 264 (56.3) <.0001c
Obtain glucagon or keep it closer, n (%) 57 (9.0) 27 (5.3) 65 (12.5) 41 (8.7) 0.0010c



Acute Emotional Impactg
Scared 393 (62.1) 317 (62.4) 403 (77.2) 341 (72.7) <.0001c
Unprepared 296 (46.8) 293 (57.7) 221 (42.3) 224 (47.8) <.0001c
Helpless 387 (61.1) 295 (58.1) 259 (49.6) 239 (51.0) 0.0001c

This analysis included data from the US, UK, Germany, Canada, Spain, and France cohorts of the global CRASH study.

Blocks for the multivariable model are represented by sections 1–7 of the table. Only PWD respondent data (columns 1 and 2) were modelled.

Abbreviations: BG, Blood Glucose; CG, Caregiver; CGM, Continuous Glucose Monitoring; ER, Emergency Room; HCP, Health Care Provider; PWD, People with Diabetes; SD, Standard Deviation; SH, Severe Hypoglycemia, Q1, 1st quartile; Q3, 3rd quartile.

a

p-values compare the overall difference between the 4 study arms.

b

Wilcoxon Rank Sum test (non-parametric test for continuous data).

c

Chi-square test (Binary data).

d

Cochran-Mantel-Haenszel Test (categorical data with >2 categories).

e

The Gold score has only been validated for PWD.

f

Only includes those who took the action.

g

Data presented are the percentage of participants that ‘agreed’ or ‘strongly agreed’ that the most recent severe hypoglycemic event made them feel ‘scared’, ‘unprepared’, or ‘helpless’.

Results

Table 1 presents characteristics of study participants (N = 2132 [PWD 1141; CGs 991]) by diabetes types. The mean age of PWD was 48.3 (T1DM) and 55.4 (T2DM) years. Both people with T1DM and T2DM reported a median of 1 (Q1:1, Q3:2) severe hypoglycemic event in the past 12 months. Impaired hypoglycemia awareness, defined as Gold score ≥ 4, was reported in 33.6% and 23.6% of people with T1DM and T2DM, respectively.

With regards to HCP-patient communications, >70% of participants, both PWD and CGs, reported that HCPs did not discuss severe hypoglycemia with them at every visit, and approximately one-third of participants also reported that they did not discuss the most recent severe hypoglycemic event with HCPs. Notably, 25.4% of people with T1DM and 63.6% of people with T2DM reported ‘No’ to the question, ‘Has an HCP ever discussed glucagon with you?’. A significant proportion of all participants reported negative emotional impact while experiencing or witnessing the most recent severe hypoglycemic event (‘scared’ [62–77%], ‘unprepared’ [42–58%], ‘helpless’ [50–61%]).

Modeling data suggested that actions taken during and after the most recent severe hypoglycemic event were most significantly influenced by HCP recommendations compared to other variables examined. Specifically, PWD were significantly more likely to have received a glucagon injection during their recent severe hypoglycemic event (odds ratio [95% confidence interval]: 6.565 [3.533, 12.200]) or use professional health care resources (7.348 [4.965, 10.874]) during the severe hypoglycemic event if their HCPs recommended to do so. Correspondingly, PWD were more likely to change their behavior around glucagon (i.e. obtain or keep glucagon closer) (21.272 [10.066, 44.955]) or change their insulin regimen (16.502 [10.500, 25.937]) after the most recent severe hypoglycemic event if recommended by a HCP. Significant predictors were also noted for other actions taken by PWD (i.e. more glucose monitoring, carry snack/food, change meal plan) after the most recent severe hypoglycemic event following HCP recommendations, with no significant differences between type of diabetes, except for the recommendation to ‘change meal plan’ in which patients with T1DM were less likely to change their meal plans than patients with T2DM (0.574 [0.379, 0.869]).

Discussion

To our knowledge, CRASH is the first multinational observational study providing insights on the preparation for and management of severe hypoglycemia from the perspectives of both PWD and CGs. Clinical guidelines recommend that conversations around hypoglycemia happen at every encounter.[7] Importantly, the results demonstrate that the substance of HCP-patient communications has a significant impact on patient actions. It is reassuring to find that the specific actions taken were those as recommended by HCPs during and after their most recent severe hypoglycemic event. CGs should be made aware of the recommendations from these conversations, as they are often the ones to assist the PWD to recover from severe hypoglycemic events.

Limitations of this study included the possibility of recall bias due to the self-reported nature of data collection. Further, this study was completed before ready-to-use glucagon options were available in respective countries; a future study is warranted to evaluate the impact of ready-to-use glucagon on clinical practice and patient outcomes. Finally, though this was a study of people who had experienced a recent severe hypoglycemic event, conversations were not reported at each encounter, suggesting that conversations and education are presumably even more infrequent for those who have not yet experienced severe hypoglycemia.

This multinational CRASH study highlights the importance of substantive conversations between HCPs and PWD about actionable strategies to prevent and treat severe hypoglycemia in order to ease their fears and prepare them should a severe hypoglycemic event arise.

Acknowledgments

Acknowledgments

Mark Peyrot provided consultation regarding the design of the statistical analysis and interpretation of results.

Funding

This study was funded by Eli Lilly and Company.

Author contributions

All authors substantially contributed to in drafting and critical revision of the work. In addition, each author has read and approved the work and assumes responsibility of the content of the work. FS and BDM were involved in the study concept and design. FS, ES, and BDM were involved in formulating the data analysis plan and ES conducted statistical analyses. All authors were involved in the interpretation of study results.

The authors declare the following financial interests/personal relationships which may be considered as potential competing interests: FS has received personal fees from Abbott, the Dutch Diabetes Research Foundation, the Dutch Medical Council for Health Research, Eli Lilly and Company, Novo Nordisk, Roche Diabetes Care, and Sanofi. DM, EM, KS, YY, and BDM are employees and shareholders of Eli Lilly and Company. ES was a HaaPACS consultant at Lilly while the CRASH study was conducted and analyzed.

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