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The Cochrane Database of Systematic Reviews logoLink to The Cochrane Database of Systematic Reviews
. 2009 Jul 8;2009(3):MR000008. doi: 10.1002/14651858.MR000008.pub4

Methods to increase response to postal and electronic questionnaires

Philip James Edwards 1,, Ian Roberts 2, Mike J Clarke 3, Carolyn DiGuiseppi 4, Reinhard Wentz 5, Irene Kwan 6, Rachel Cooper 7, Lambert M Felix 1, Sarah Pratap 8
Editor: Cochrane Methodology Review Group
PMCID: PMC8941848  PMID: 19588449

Abstract

Background

Postal and electronic questionnaires are widely used for data collection in epidemiological studies but non‐response reduces the effective sample size and can introduce bias. Finding ways to increase response to postal and electronic questionnaires would improve the quality of health research.

Objectives

To identify effective strategies to increase response to postal and electronic questionnaires.

Search methods

We searched 14 electronic databases to February 2008 and manually searched the reference lists of relevant trials and reviews, and all issues of two journals. We contacted the authors of all trials or reviews to ask about unpublished trials. Where necessary, we also contacted authors to confirm methods of allocation used and to clarify results presented. We assessed the eligibility of each trial using pre‐defined criteria.

Selection criteria

Randomised controlled trials of methods to increase response to postal or electronic questionnaires.

Data collection and analysis

We extracted data on the trial participants, the intervention, the number randomised to intervention and comparison groups and allocation concealment. For each strategy, we estimated pooled odds ratios (OR) and 95% confidence intervals (CI) in a random‐effects model. We assessed evidence for selection bias using Egger's weighted regression method and Begg's rank correlation test and funnel plot. We assessed heterogeneity among trial odds ratios using a Chi2 test and the degree of inconsistency between trial results was quantified using the I2 statistic.

Main results

Postal

We found 481 eligible trials. The trials evaluated 110 different ways of increasing response to postal questionnaires. We found substantial heterogeneity among trial results in half of the strategies. The odds of response were at least doubled using monetary incentives (odds ratio 1.87; 95% CI 1.73 to 2.04; heterogeneity P < 0.00001, I2 = 84%), recorded delivery (1.76; 95% CI 1.43 to 2.18; P = 0.0001, I2 = 71%), a teaser on the envelope ‐ e.g. a comment suggesting to participants that they may benefit if they open it (3.08; 95% CI 1.27 to 7.44) and a more interesting questionnaire topic (2.00; 95% CI 1.32 to 3.04; P = 0.06, I2 = 80%). The odds of response were substantially higher with pre‐notification (1.45; 95% CI 1.29 to 1.63; P < 0.00001, I2 = 89%), follow‐up contact (1.35; 95% CI 1.18 to 1.55; P < 0.00001, I2 = 76%), unconditional incentives (1.61; 1.36 to 1.89; P < 0.00001, I2 = 88%), shorter questionnaires (1.64; 95% CI 1.43 to 1.87; P < 0.00001, I2 = 91%), providing a second copy of the questionnaire at follow up (1.46; 95% CI 1.13 to 1.90; P < 0.00001, I2 = 82%), mentioning an obligation to respond (1.61; 95% CI 1.16 to 2.22; P = 0.98, I2 = 0%) and university sponsorship (1.32; 95% CI 1.13 to 1.54; P < 0.00001, I2 = 83%). The odds of response were also increased with non‐monetary incentives (1.15; 95% CI 1.08 to 1.22; P < 0.00001, I2 = 79%), personalised questionnaires (1.14; 95% CI 1.07 to 1.22; P < 0.00001, I2 = 63%), use of hand‐written addresses (1.25; 95% CI 1.08 to 1.45; P = 0.32, I2 = 14%), use of stamped return envelopes as opposed to franked return envelopes (1.24; 95% CI 1.14 to 1.35; P < 0.00001, I2 = 69%), an assurance of confidentiality (1.33; 95% CI 1.24 to 1.42) and first class outward mailing (1.11; 95% CI 1.02 to 1.21; P = 0.78, I2 = 0%). The odds of response were reduced when the questionnaire included questions of a sensitive nature (0.94; 95% CI 0.88 to 1.00; P = 0.51, I2 = 0%).

Electronic

We found 32 eligible trials. The trials evaluated 27 different ways of increasing response to electronic questionnaires. We found substantial heterogeneity among trial results in half of the strategies. The odds of response were increased by more than a half using non‐monetary incentives (1.72; 95% CI 1.09 to 2.72; heterogeneity P < 0.00001, I2 = 95%), shorter e‐questionnaires (1.73; 1.40 to 2.13; P = 0.08, I2 = 68%), including a statement that others had responded (1.52; 95% CI 1.36 to 1.70), and a more interesting topic (1.85; 95% CI 1.52 to 2.26). The odds of response increased by a third using a lottery with immediate notification of results (1.37; 95% CI 1.13 to 1.65), an offer of survey results (1.36; 95% CI 1.15 to 1.61), and using a white background (1.31; 95% CI 1.10 to 1.56). The odds of response were also increased with personalised e‐questionnaires (1.24; 95% CI 1.17 to 1.32; P = 0.07, I2 = 41%), using a simple header (1.23; 95% CI 1.03 to 1.48), using textual representation of response categories (1.19; 95% CI 1.05 to 1.36), and giving a deadline (1.18; 95% CI 1.03 to 1.34). The odds of response tripled when a picture was included in an e‐mail (3.05; 95% CI 1.84 to 5.06; P = 0.27, I2 = 19%). The odds of response were reduced when "Survey" was mentioned in the e‐mail subject line (0.81; 95% CI 0.67 to 0.97; P = 0.33, I2 = 0%), and when the e‐mail included a male signature (0.55; 95% CI 0.38 to 0.80; P = 0.96, I2 = 0%).

Authors' conclusions

Health researchers using postal and electronic questionnaires can increase response using the strategies shown to be effective in this systematic review.

Plain language summary

Methods to increase response to postal and electronic questionnaires

Postal and electronic questionnaires are a relatively inexpensive way to collect information from people for research purposes. If people do not reply (so called 'non‐responders'), the research results will tend to be less accurate. This systematic review found several ways to increase response. People can be contacted before they are sent a postal questionnaire. Postal questionnaires can be sent by first class post or recorded delivery, and a stamped‐return envelope can be provided. Questionnaires, letters and e‐mails can be made more personal, and preferably kept short. Incentives can be offered, for example, a small amount of money with a postal questionnaire. One or more reminders can be sent with a copy of the questionnaire to people who do not reply.

Background

Postal questionnaires are widely used in the collection of data in epidemiological studies. When collecting information from large, geographically dispersed populations, the postal questionnaire is often the only financially viable option. Non‐response to postal questionnaires reduces the effective sample size and can introduce bias (Armstrong 1995). Because non‐response can affect the validity of epidemiological studies, assessment of response is an important dimension in the critical appraisal of health research. For the same reason, the identification of effective strategies to increase response to postal questionnaires could improve the quality of health research. We sought to identify such strategies by conducting a systematic review of randomised controlled trials.

Objectives

To quantify the effects of methods to increase response to postal and electronic questionnaires.

Methods

Criteria for considering studies for this review

Types of studies

All unconfounded randomised controlled trials of methods designed to increase response to postal or electronic questionnaires. A postal questionnaire was defined as a questionnaire that is delivered to a person's home or work address by a distribution system. This includes questionnaires delivered by any postal service including internal organisational mail and those hand delivered to a person's address. It does not include questionnaires distributed at, for example, a shop or in a doctor's office. The 2008 update to this review included randomised controlled trials of questionnaires distributed by electronic mail, and strategies designed to improve response to online or web surveys.

Types of data

Any population (e.g. patients or healthcare providers, and including any participants of non‐health studies).

Types of methods

Any methods designed to increase response to postal or electronic questionnaires. Strategies requiring telephone contact as a follow‐up technique are included but those requiring home visits are not.

Types of outcome measures

  • Proportion of completed, or partially completed questionnaires returned after the first mailing.

  • Proportion of completed, or partially completed questionnaires returned after all mailings.

  • Proportion of participants logging‐in, or clicking the hyperlink to visit the online survey.

  • Proportion of participants submitting the online survey.

Search methods for identification of studies

We identified trials by searching 14 electronic bibliographic databases, the reference lists of all identified trials, reference lists of relevant meta‐analyses, contacting the authors of included trials and by handsearching. Full details of the search strategies used are included inAppendix 1.

Data collection and analysis

Trial identification

Two authors of this review examined the titles, abstracts and key words of all records identified from electronic bibliographic databases.

Quality assessment

Since the quality of allocation concealment affects the results of studies, two authors of the review scored quality on the scale used by Schulz (Schulz 1995) as shown below, assigning C to poorest quality and A to best quality:

A ‐ trials deemed to have taken adequate measures to conceal allocation (i.e. central randomisation; computer‐generated address labels; or other description that contained elements that would ensure concealment). 
 B ‐ trials in which the authors either did not report an allocation concealment approach at all or reported an approach that did not fall into one of the other categories. 
 C ‐ trials in which concealment was inadequate (such as alternation or reference to case record numbers or to dates of birth). Where the method used to conceal allocation was not clearly reported, the author was contacted, if possible, for clarification. We then compared the scores allocated and resolved differences by discussion.

Data extraction

Two authors of this review independently extracted data from eligible reports using a standard proforma, with disagreements resolved by a third author of the review. We extracted data on the type of intervention evaluated, the number randomised to intervention or control groups, the quality of allocation concealment, and the types of participants, materials and follow‐up methods used. Two outcomes were used to estimate the effect of each intervention on response: the proportion of questionnaires returned after the first mailing and the proportion returned after all follow‐up contacts were complete. We wrote to the authors of reports where information was missing. We excluded trials in which we could not confirm that random allocation had been used to allocate participants.

Analysis

We classified and analysed interventions were classified and analysed under broad strategies to increase questionnaire response. In trials with factorial designs, we classified interventions under two or more strategies. When interventions were evaluated at more than two levels (e.g. highly, moderately and slightly personalised questionnaires), we combined the upper levels, creating a dichotomy. For example, we compared response to the least personalised questionnaire with the combined response for the moderately and highly personalised questionnaires. Monetary incentives were defined as any incentive that could be used by participants as money (i.e. cash or cheques). Incentives such as a donation to charity, or entrance into a lottery, were classified as 'non‐monetary' incentives.

We made additional data analysesusing STATA statistical software (StataCorp 1999). For each strategy, we estimated pooled odds ratios using a random‐effects model. We calculated 95% confidence intervals and two‐sided P values for each outcome. We assessed evidence for selection bias using Egger's weighted regression method and Begg's rank correlation test and funnel plot. We assessed heterogeneity among trial odds ratios using a Chi2 test at a 5% significance level and the degree of inconsistency between trial results was quantified using the I2 statistic, as proposed by Higgins and Thompson (2002). The I2 statistic measures the percentage of variation across studies that is due to heterogeneity.

Results

Description of studies

Postal

We identified 481 eligible trials that evaluated 110 different strategies for increasing response to postal questionnaires. There were 75 strategies for which the trials included over 1000 participants.

Electronic

We identified 32 eligible trials that evaluated 27 different strategies for increasing response to electronic questionnaires. There were 20 strategies for which the trials included over 1000 participants.

See the table 'Characteristics of included studies' for further details.

Risk of bias in included studies

The method of randomisation was not known in the majority of eligible trials. Where information was available, the quality of allocation concealment was classified as C (inadequate) in 76 trials and as A (adequate) in 83 trials. The remaining trials were classified as B (unclear).

Effect of methods

Incentives ‐ What are participants offered? (Strategies 1 ‐ 11)

Postal

Ninety‐four trials (160,004 participants) evaluated the effect of a monetary incentive on questionnaire response. The odds of response were almost doubled using monetary incentives (odds ratio (OR) 1.87; 95% confidence interval (CI) 1.73 to 2.03). There was, however, significant heterogeneity among the trial results (P < 0.00001) (Analysis 1.2). Thirty‐seven trials (84,043 participants) evaluated the effect of a larger rather than a smaller monetary incentive on questionnaire response. The odds of response were a quarter higher when a larger monetary incentive was used (OR 1.26; 95% CI 1.14to 1.39) (Analysis 2.2). Thirteen trials (26,484 participants) evaluated the effect of offering a monetary rather than a non‐monetary incentive on questionnaire response. The odds of response were increased by over a half when a monetary incentive rather than a non‐monetary incentive was used (OR 95% CI 1.62; 1.39 to 1.88). There was significant heterogeneity among the trial results (P < 0.00001) (Analysis 3.2).

1.2. Analysis.

1.2

Comparison 1 Monetary incentive vs. no incentive, Outcome 2 Final response.

2.2. Analysis.

2.2

Comparison 2 Larger vs. smaller monetary incentive, Outcome 2 Final response.

3.2. Analysis.

3.2

Comparison 3 Monetary vs. non‐monetary incentive, Outcome 2 Final response.

Ninety‐four trials (135,934 participants) evaluated the effect of a non‐monetary incentive (e.g. key ring, lottery participation, offer of study results, etc.) on questionnaire response. The odds of response were increased by over a tenth when a non‐monetary incentive was used (OR 1.15; 95% CI 1.08 to 1.22). There was significant heterogeneity among the results of non‐monetary incentive trials (P < 0.00001) (Analysis 4.2). Seven trials (10,730 participants) evaluated the effect of a larger rather than a smaller non‐monetary incentive on questionnaire response. There was no evidence for an effect on response of using a larger non‐monetary incentive (OR 1.09; 95% CI 0.97 to 1.22) (Analysis 5.2).

4.2. Analysis.

4.2

Comparison 4 Non‐monetary incentive vs. no incentive, Outcome 2 Final response.

5.2. Analysis.

5.2

Comparison 5 Larger non‐monetary incentive vs. smaller, Outcome 2 Final response.

Twenty‐four trials (27,569 participants) evaluated the timing of incentives on questionnaire response. The odds of response increased by more than a half when incentives were given with questionnaires rather than only given after participants had returned their questionnaires (OR 1.61; 95% CI 1.36 to 1.89). There was significant heterogeneity among the trial results (P < 0.00001) (Analysis 8.2). Three trials (7924 participants) evaluated the effect of offering an incentive with the first rather than a subsequent mailing. The odds of response were increased by over a tenth when the incentive was offered with the first mailing (OR 1.14; 95% CI 1.02 to 1.28) (Analysis 9.2). Twelve trials (15,256 participants) evaluated the effect of offering survey results as an incentive. There was no evidence for an effect on response of offering the study results (OR 0.90; 95% CI 0.76 to 1.07) (Analysis 11.2).

8.2. Analysis.

8.2

Comparison 8 Incentive with questionnaire vs. on response, Outcome 2 Final response.

9.2. Analysis.

9.2

Comparison 9 Incentive with first vs. subsequent mailing, Outcome 2 Final response.

11.2. Analysis.

11.2

Comparison 11 Offer of survey results vs. no offer, Outcome 2 Final response.

Electronic

One trial (1102 participants) evaluated the effect of a monetary incentive on electronic questionnaire response. There was no evidence for an effect on response of using monetary incentives (OR 1.19; 95% CI 0.82 to 1.75) (Analysis 1.4). Six trials (17,493 participants) evaluated the effect of a non‐monetary incentive (e.g. Amazon gift cards, lottery participation, personal digital assistant, early grade feedback, etc.) on e‐questionnaire response. The odds of response were almost doubled when a non‐monetary incentive was used (OR 1.72; 95% CI 1.09 to 2.72) (Analysis 4.4). Seven trials (31,454 participants) evaluated the effect of a larger rather than a smaller non‐monetary incentive on e‐questionnaire response. There was no evidence for an effect on response of using a larger non‐monetary incentive (OR 0.95; 95% CI 0.78 to 1.15) (Analysis 5.4). Two trials (2856 participants) evaluated the effect of a monetary rather than a non‐monetary incentive on e‐questionnaire response. There was no evidence for an effect on response of using a monetary rather than non‐monetary incentive (OR 0.77; 95% CI 0.48 to 1.23) (Analysis 3.4).

1.4. Analysis.

1.4

Comparison 1 Monetary incentive vs. no incentive, Outcome 4 e ‐ Submission.

4.4. Analysis.

4.4

Comparison 4 Non‐monetary incentive vs. no incentive, Outcome 4 e ‐ Submission.

5.4. Analysis.

5.4

Comparison 5 Larger non‐monetary incentive vs. smaller, Outcome 4 e ‐ Submission.

3.4. Analysis.

3.4

Comparison 3 Monetary vs. non‐monetary incentive, Outcome 4 e ‐ Submission.

One trial (2233 participants) evaluated the effect of immediate notification of lottery results compared to delayed notification on e‐questionnaire response. The odds of response were increased by almost a half when lottery results were immediately notified (OR 1.37; 95% CI 1.13 to 1.65) (Analysis 6.4). Two trials (4721 participants) evaluated the effect of higher denominations of currencies in a monetary lottery compared to lower denominations on e‐questionnaire response. There was no evidence for an effect on response of offering higher denominations in a monetary lottery (OR 1.00; 95% CI 0.87 to 1.14) (Analysis 7.4).

6.4. Analysis.

6.4

Comparison 6 Immediate notification of lottery results vs. delayed notification, Outcome 4 e ‐ Submission.

7.4. Analysis.

7.4

Comparison 7 Higher denominations in monetary lottery incentives vs. lower, Outcome 4 e ‐ Submission.

Three trials (1401 participants) evaluated the timing of incentives on e‐questionnaire response. There was no evidence for an effect on response when incentives were given with questionnaires rather than only given after participants had submitted their e‐questionnaires (OR 1.08; 95% CI 0.77 to 1.50) (Analysis 8.4). One trial (1061 participants) evaluated the combined effect of conditional and unconditional incentives compared to conditional incentives alone. There was no evidence for an effect on response of using the combined incentives (OR 1.19; 95% CI 0.92 to 1.54) (Analysis 10.4). A single trial (2332 participants) evaluated the effect of offering survey results as an incentive. The odds of response increased by almost a half when offer of results was used (OR 1.36; 95% CI 1.15 to 1.61) (Analysis 11.4).

8.4. Analysis.

8.4

Comparison 8 Incentive with questionnaire vs. on response, Outcome 4 e ‐ Submission.

10.4. Analysis.

10.4

Comparison 10 Unconditional and conditional incentives vs. conditional incentives, Outcome 4 e ‐ Submission.

11.4. Analysis.

11.4

Comparison 11 Offer of survey results vs. no offer, Outcome 4 e ‐ Submission.

Length ‐ How long is the questionnaire? (Strategies 12 & 13)

Postal

Fifty‐six trials (60,119 participants), including two unpublished trials, evaluated the effect of questionnaire length on response. The odds of response increased by more than a half using shorter questionnaires (OR 1.64; 95% CI 1.43 to 1.87). Heterogeneity among trial results was apparent on inspection of the forest plot and Chi2 test result (P < 0.00001) (Analysis 12.2). One trial (600 participants) evaluated the effect on questionnaire response of using a double postcard compared to one page. The odds ratio decreased by a half when a double postcard was used (OR 0.47; 95% CI 0.34 to 0.66) (Analysis 13.2).

12.2. Analysis.

12.2

Comparison 12 Shorter vs. longer questionnaire, Outcome 2 Final response.

13.2. Analysis.

13.2

Comparison 13 Double postcard vs. one page, Outcome 2 Final response.

Electronic

Two trials (7589 participants) evaluated the effect of the length of e‐questionnaire on response. The odds of response increased by over a half when using shorter e‐questionnaires (OR 1.73; 95% CI 1.40 to 2.13) (Analysis 12.4).

12.4. Analysis.

12.4

Comparison 12 Shorter vs. longer questionnaire, Outcome 4 e ‐ Submission.

Appearance ‐ How does the questionnaire look? (Strategies 14 ‐ 43)

Postal

Fifty‐eight trials (60,184 participants) evaluated the effect on questionnaire response of making questionnaire materials more personal, such as signing letters by hand. The odds of response were increased by more than a tenth with a more personalised approach to participants (OR 1.14; 95% CI 1.07 to 1.22). There was, however, significant heterogeneity among the results of these trials (P < 0.0001) (Analysis 14.2). Fourteen trials (15,006 participants) evaluated the effect of cover letters bearing a hand‐written signature compared to those that are typed or scanned or printed. The odds of response increased by a quarter using hand‐written signatures (OR 1.24; 95% CI 1.08 to 1.41) (Analysis 15.2). Seven trials (5091 participants) evaluated the effect of hand‐written address label compared to computer‐printed label. The odds of response increased by a quarter when using the hand‐written labelled questionnaire (OR 1.25; 95% CI 1.08 to 1.45) (Analysis 16.2). Two trials (1030 participants) evaluated the presence of a signature within the questionnaire. There was no evidence for an effect on response of using a signature within the questionnaire (OR 1.34; 95% CI 0.97 to 1.85) (Analysis 17.2). Eight trials (4134 participants) evaluated the effect of including an identifying feature, such as a participant's name or identity number, on questionnaire response. There was no evidence for an effect on response of using an identifying feature (OR 1.12; 95% CI 0.82 to 1.52) (Analysis 18.2).

14.2. Analysis.

14.2

Comparison 14 More vs. less personalised, Outcome 2 Final response.

15.2. Analysis.

15.2

Comparison 15 Hand‐written vs. typed/facsimile/scanned/printed signature on covering letter, Outcome 2 Final response.

16.2. Analysis.

16.2

Comparison 16 Hand‐written address vs. computer‐printed , Outcome 2 Final response.

17.2. Analysis.

17.2

Comparison 17 Signed vs. unsigned, Outcome 2 Final response.

18.2. Analysis.

18.2

Comparison 18 Identifying feature on return vs. none, Outcome 2 Final response.

Five trials (8637 participants) evaluated the effect on questionnaire response of using brown envelopes compared to white. There was no evidence for an effect on response of using brown envelope (OR 1.23; 95% CI 0.81 to 1.87) (Analysis 20.2). Fourteen trials (41,421 participants) evaluated the effect on response of using questionnaires printed on coloured paper. There was no evidence for an effect on response of using coloured questionnaire (OR 1.04; 95% CI 0.99 to 1.10) (Analysis 21.2). Three trials (7040 participants) evaluated the effect of using coloured ink, compared with black or blue ink, on questionnaire response. There was no evidence for an effect on response of using coloured ink (OR 1.16; 95% CI 0.95 to 1.42) (Analysis 22.2). Two trials (2356 participants) evaluated the effect of a coloured letterhead compared to a black and white letterhead. There was no evidence for an effect on response of using a coloured letterhead (OR 1.08; 95% CI 0.91 to 1.28) (Analysis 23.2). A single trial (320 participants) evaluated the effect of an illustration on the cover of the questionnaire largely in black, versus largely in white. The odds of response increased by more than a half when using an illustration on the cover of the questionnaire that was largely in black (OR 1.62; 95% CI 1.04 to 2.53) (Analysis 24.2).

20.2. Analysis.

20.2

Comparison 20 Brown vs. white envelope, Outcome 2 Final response.

21.2. Analysis.

21.2

Comparison 21 Coloured vs. white questionnaire, Outcome 2 Final response.

22.2. Analysis.

22.2

Comparison 22 Coloured vs. standard (black/blue) ink, Outcome 2 Final response.

23.2. Analysis.

23.2

Comparison 23 Coloured vs. black & white letterhead, Outcome 2 Final response.

24.2. Analysis.

24.2

Comparison 24 Illustration on cover of q'aire largely in black vs. largely in white, Outcome 2 Final response.

Three trials (5681 participants) evaluated the effect on response of using a booklet compared to stapled pages. There was no evidence for an effect on response of using a booklet (OR 1.10; 95% CI 0.99 to 1.23) (Analysis 25.2). Two trials (2145 participants) evaluated the effect of the paper size of the questionnaire on response. There was no evidence for an effect on response of using a large paper size (OR 0.88; 95% CI 0.56 to 1.39) (Analysis 26.2). A single trial (176 participants) evaluated the effect on questionnaire response of printing the questionnaire using dot matrix compared to a letter‐quality print. There was no evidence for an effect of response of using the dot matrix print (OR 1.15; 95% CI 0.63 to 2.10) (Analysis 27.2). Two trials (1039 participants) evaluated the effect of the questionnaire being printed on a high quality or thicker paper, compared to standard quality or thin paper. There was no evidence for an effect on response of using a high quality or a thicker paper (OR 0.80; 95% CI 0.60 to 1.06) (Analysis 28.2). Four trials (4966 participants) evaluated the effect of using a single‐sided questionnaire compared to a double‐sided questionnaire. The odds of response increased by almost a quarter when a single‐sided questionnaire was used (OR 1.22; 95% CI 1.01 to 1.47) (Analysis 29.2). One trial (650 participants) evaluated the effect on response of using a larger font compared to a smaller font. There was no evidence for an effect on response of using larger font (OR 1.26; 95% CI 0.87 to 1.82) (Analysis 30.2).

25.2. Analysis.

25.2

Comparison 25 Folder or booklet vs. stapled pages, Outcome 2 Final response.

26.2. Analysis.

26.2

Comparison 26 Large paper size vs. small, Outcome 2 Final response.

27.2. Analysis.

27.2

Comparison 27 Dot matrix print vs. letter quality print, Outcome 2 Final response.

28.2. Analysis.

28.2

Comparison 28 Questionnaire printed on high vs. standard quality paper or thick paper vs. thin, Outcome 2 Final response.

29.2. Analysis.

29.2

Comparison 29 Single vs. double‐sided questionnaire, Outcome 2 Final response.

30.2. Analysis.

30.2

Comparison 30 Large font size vs. small, Outcome 2 Final response.

A single trial (1000 participants) compared the presence of study logo on several items in the mailing package to its presence in the questionnaire only. There was no evidence for an effect on response of using study logo on several items in the mailing package (OR 0.92; 95% CI 0.72 to 1.18) (Analysis 31.2). Four trials (3710 participants) evaluated the effect of the presence of a picture in the questionnaire. There was no evidence for an effect on response of using a picture (OR 1.07; 95% CI 0.76 to 1.53) (Analysis 32.2). One trial (280 participants) evaluated the effect on response of including a cartoon in the questionnaire. There was no evidence for an effect on response of including a cartoon (OR 1.00; 95% CI 0.62 to 1.62) (Analysis 34.2). Two trials (316 participants) evaluated the effect of using a questionnaire in matrix form compared to standard form. There was no evidence for an effect on response using the matrix form (OR 0.58; 95% CI 0.29 to 1.16) (Analysis 35.2). One trial (259 participants) evaluated the effect on response of questions ordered by time period compared to those not ordered by time period. There was no evidence for an effect on response of using questionnaires where questions are ordered by time period (OR 1.48; 95% CI 0.84 to 2.59) (Analysis 36.3).

31.2. Analysis.

31.2

Comparison 31 Study logo on several items in the mailing package vs. on questionnaire only, Outcome 2 Final response.

32.2. Analysis.

32.2

Comparison 32 Picture of researcher/images vs. none, Outcome 2 Final response.

34.2. Analysis.

34.2

Comparison 34 Cartoons included vs. not, Outcome 2 Final response.

35.2. Analysis.

35.2

Comparison 35 Matrix vs. standard form, Outcome 2 Final response.

36.3. Analysis.

36.3

Comparison 36 Questions ordered by time period vs. other order, Outcome 3 Final response.

Electronic

Twelve trials (48,910 participants) evaluated the effect on e‐questionnaire response by addressing the salutations in the cover letters accompanying the questionnaires personally, or by giving a touch of personalisation to the cover letters. The odds of response were increased by about a quarter when personalised approach was adopted (OR 1.24; 95% CI 1.17 to 1.32) (Analysis 14.4). Two trials (720 participants) evaluated the effect of the presence of a picture in the e‐mail. The odds of response tripled when a picture was sent in the e‐mail (OR 3.05; 95% CI 1.84 to 5.06) (Analysis 32.4). The same trials (520 participants) evaluated the effect of response when a more attractive picture was used compared to a less attractive picture. There was no evidence for an effect on response of using a more attractive picture (OR 3.44; 95% CI 0.72 to 16.49) (Analysis 33.4).

14.4. Analysis.

14.4

Comparison 14 More vs. less personalised, Outcome 4 e ‐ Submission.

32.4. Analysis.

32.4

Comparison 32 Picture of researcher/images vs. none, Outcome 4 e ‐ Submission.

33.4. Analysis.

33.4

Comparison 33 Attractive vs. less attractive picture, Outcome 4 e ‐ Submission.

Two trials (6152 participants) evaluated the presence of a topic in the subject line of the e‐mail compared to a blank subject line. There was no evidence for an effect on response of using a topic in the subject line (OR 0.84; 95% CI 0.71 to 1.01) (Analysis 37.2). Two trials (3845 participants) evaluated the presence of "Survey" as the subject line compared to a blank subject line. The odds of response decreased by a fifth when "Survey" was mentioned in the subject line (OR 0.81; 95% CI 0.67 to 0.97) (Analysis 38.2). One trial (6090 participants) evaluated the effect of sending the e‐mails in text file formats compared to HTML. There was no evidence for an effect on response of using text file format (OR 1.00; 95% CI 0.84 to 1.19) (Analysis 39.2). The same trial (6090 participants) evaluated the presence of using a white background in the e‐mail compared to a black background. The odds of response increased by over a quarter when a white background was used (OR 1.31; 95% CI 1.10 to 1.56) (Analysis 40.2).

37.2. Analysis.

37.2

Comparison 37 Subject line vs. blank, Outcome 2 e ‐ Submission.

38.2. Analysis.

38.2

Comparison 38 "Survey" subject line vs. blank, Outcome 2 e ‐ Submission.

39.2. Analysis.

39.2

Comparison 39 Text vs. HTML file formats, Outcome 2 e ‐ Submission.

40.2. Analysis.

40.2

Comparison 40 White background vs. black, Outcome 2 e ‐ Submission.

One trial (6090 participants) evaluated the effect of a including a header compared to no header in the e‐mail. There was no evidence for an effect on response of using a header (OR 1.13; 95% CI 0.90 to 1.41) (Analysis 41.2). The same trial (5075 participants) evaluated the effect of a simple header compared to a complex header. The odds of response increased by almost a quarter when a simple header was used (OR 1.23; 95% CI 1.03 to 1.48) (Analysis 42.2). One trial (5413 participants) evaluated the effect of textual presentation of response categories compared to visual presentation of response categories. The odds of response increased by almost a fifth when textual presentation was used (OR 1.19; 95% CI 1.05 to 1.36) (Analysis 43.4).

41.2. Analysis.

41.2

Comparison 41 Header vs. no header, Outcome 2 e ‐ Submission.

42.2. Analysis.

42.2

Comparison 42 Simple vs. complex header, Outcome 2 e ‐ Submission.

43.4. Analysis.

43.4

Comparison 43 Textual presentation of response categories vs. visual presentation, Outcome 4 e ‐ Submission.

Delivery ‐ How are the questionnaires received or returned? (Strategies 44 ‐ 60)

Postal

Six trials (13,964 participants) evaluated the effect on questionnaire response of using stamps on out‐going envelopes compared to franked envelopes. There was no evidence for an effect on response of using stamps on outgoing envelopes (OR 0.95; 95% CI 0.88 to 1.03) (Analysis 44.2). Two trials (8300 participants) evaluated the effect on questionnaire response of using first class compared to other classes of postage. The odds of response were increased by over one‐tenth using first class postage (OR 1.11; 95% CI 1.02 to 1.21) (Analysis 45.2). Five trials (5461 participants) evaluated the effect on questionnaire response of using commemorative stamps rather than standard stamps on return envelopes. There was no evidence for an effect on response of using commemorative stamps (OR 0.92; 95% CI 0.81 to 1.06) (Analysis 46.2). Fifteen trials (18,931 participants) evaluated the effect on questionnaire response of using a special delivery service (including recorded, registered and certified delivery), rather than standard delivery. The odds of response increased by more than a half when special delivery was used (OR 1.76; 95% CI 1.43 to 2.18). Results were significantly heterogeneous (P < 0.00001) (Analysis 47.2).

44.2. Analysis.

44.2

Comparison 44 Stamped vs. franked outward envelope, Outcome 2 Final response.

45.2. Analysis.

45.2

Comparison 45 First vs. second/third class outward mailing, Outcome 2 Final response.

46.2. Analysis.

46.2

Comparison 46 Commemorative/race‐specific vs. ordinary stamp on return envelope, Outcome 2 Final response.

47.2. Analysis.

47.2

Comparison 47 Certified/special delivery vs. regular outward mailing, Outcome 2 Final response.

Twenty‐seven trials (48,612 participants) evaluated the effect on questionnaire response of using a stamped return envelope compared to a pre‐paid business or franked reply envelope. The odds of response increased by a quarter when stamps were used (OR 1.24; 95% CI 1.14 to 1.35). There was significant heterogeneity between the trial results (P < 0.001) (Analysis 48.2). One trial (205 participants) evaluated the effect of using priority stamps on return envelopes compared to using a first class stamp. The odds of response decreased by more than a half when priority stamps were used (OR 0.26; 95% CI 0.14to 0.46) (Analysis 49.2). One trial (800 participants) evaluated the effect of using a first class stamp on return envelopes compared to a second class stamp. There was no evidence for an effect on response of using first class stamp on return envelope (OR 0.91; 95% CI 0.69 to 1.21) (Analysis 50.2).

48.2. Analysis.

48.2

Comparison 48 Stamped vs. business reply/franked return envelope, Outcome 2 Final response.

49.2. Analysis.

49.2

Comparison 49 Priority stamps vs. first‐class stamps on return envelope, Outcome 2 Final response.

50.2. Analysis.

50.2

Comparison 50 First vs. second class stamp on return envelope, Outcome 2 Final response.

A single trial (510 participants) evaluated the use of multiple stamps on return envelopes compared to a single stamp. The odds of response increased by almost a half when multiple stamps were used (OR 1.44; 95% CI 1.01 to 2.04) (Analysis 51.2). Four trials (4094 participants) evaluated the effect on questionnaire response of providing any sort of pre‐paid return envelope rather than none. There was no evidence for an effect on response of including pre‐paid envelopes (OR 1.09; 95% CI 0.71 to 1.68). There was significant heterogeneity among the trial results (P < 0.0001) (Analysis 53.2). A single trial (147 participants) evaluated the effect of stamped addressed return envelopes compared to only including an address label. In this trial there was no evidence for an effect on response of using a stamped addressed return envelope (OR 0.86; 95% CI 0.45 to 1.65) (Analysis 54.2).

51.2. Analysis.

51.2

Comparison 51 Multiple stamps vs. single stamp on return envelope, Outcome 2 Final response.

53.2. Analysis.

53.2

Comparison 53 Pre‐paid return envelope vs. not pre‐paid, Outcome 2 Final response.

54.2. Analysis.

54.2

Comparison 54 Stamped addressed return envelope vs. address label only included, Outcome 2 Final response.

Two trials (1140 participants) evaluated the effect on response of sending questionnaires to the participant's work address rather than to their home address. There was no evidence for an effect on response of sending questionnaires to work addresses (OR 1.16; 95% CI 0.89 to 1.52) (Analysis 52.2). Two trials (11,781 participants) evaluated the effect of using a window envelope on questionnaire response. There was no evidence for an effect on response of using window envelopes (OR 0.96; 95% CI 0.61 to 1.49) (Analysis 56.2). A single trial (1200 participants) evaluated the effect on questionnaire response of sending the questionnaire in a larger envelope compared to a standard or smaller envelope. There was no evidence for an effect of response of using larger envelopes (OR 0.93; 95% CI 0.74 to 1.17) (Analysis 55.2). A single trial (4213 participants) evaluated the effect of providing optional Internet response along with the traditional postal response. There was no evidence for an effect on response of providing optional Internet response (OR 0.93; 95% CI 0.82 to 1.05) (Analysis 57.2).

52.2. Analysis.

52.2

Comparison 52 Questionnaire sent to work vs. home address, Outcome 2 Final response.

56.2. Analysis.

56.2

Comparison 56 Window vs. regular envelope, Outcome 2 Final response.

55.2. Analysis.

55.2

Comparison 55 Q'aire mailed in large vs. standard/small envelope, Outcome 2 Final response.

57.2. Analysis.

57.2

Comparison 57 Postal + optional Internet response vs. only postal response, Outcome 2 Final response.

One trial (504) evaluated the effect of questionnaires being mailed on Monday compared to being sent on Friday. There was no evidence for an effect on response of sending the questionnaire on Monday (OR 0.83; 95% CI 0.58 to 1.17) (Analysis 58.2). One trial (460 participants) evaluated the effect of a questionnaire being received on a Monday, compared to being received on a Friday. There was no evidence for an effect on response of questionnaires being received on a Monday (OR 1.00; 95% CI 0.64 to 1.56) (Analysis 59.2). Two trials (2324 participants) evaluated the effect on response of questionnaires being sent one to five weeks after discharge from hospital, compared to being sent after 9 to 14 weeks. There was no evidence for an effect on response of questionnaires being sent sooner after discharge from hospital (OR 2.26; 95% CI 0.69 to 7.37) (Analysis 60.2).

58.2. Analysis.

58.2

Comparison 58 Questionnaire mailed on Monday vs. Friday, Outcome 2 Final response.

59.2. Analysis.

59.2

Comparison 59 Questionnaire received on Monday vs. Friday, Outcome 2 Final response.

60.2. Analysis.

60.2

Comparison 60 Q'aire sent 1‐5 weeks vs. 9‐14 weeks after hospital discharge, Outcome 2 Final response.

Contact ‐ Methods and number of requests for participation (Strategies 61 ‐ 68)

Postal

Forty‐seven trials (79,651 participants) evaluated the effect on response of contacting participants before sending questionnaires. The odds of response were increased by a half when participants were pre‐notified (OR 1.45; 95% CI 1.29 to 1.63). There was significant heterogeneity among the trial results (P < 0.00001) (Analysis 61.2). Seven trials (3322 participants) evaluated the effect on response of pre‐notification by telephone compared to by post. There was no evidence for an effect on response when participants were pre‐contacted by telephone instead of by post (OR 1.18; 95% CI 0.77 to 1.80) (Analysis 62.2).

61.2. Analysis.

61.2

Comparison 61 Pre‐contact vs. no pre‐contact, Outcome 2 Final response.

62.2. Analysis.

62.2

Comparison 62 Pre‐contact by phone vs. mail, Outcome 2 Final response.

Nineteen trials (32,778 participants) evaluated the effect on questionnaire response of follow‐up contact (e.g. repeat mailings or telephone calls) with participants who do not respond to the initial questionnaire. The odds of response increased by more than a quarter when follow‐up contact was used (OR 1.35; 95% CI 1.18 to 1.55). There was significant heterogeneity among the results and both Begg's and Egger's tests indicated evidence of selection bias (Analysis 63.2). Eleven trials (8619 participants) evaluated the effect on response of providing participants with another copy of the questionnaire during postal follow up. The odds of response were increased by a half when questionnaires were included during postal follow up (OR 1.46; 95% CI 1.13 to 1.90). There was significant heterogeneity among these results (P < 0.00001) (Analysis 64.2).

63.2. Analysis.

63.2

Comparison 63 Follow up vs. no follow up, Outcome 2 Final response.

64.2. Analysis.

64.2

Comparison 64 Postal follow‐up including vs. excluding q'aire, Outcome 2 Final response.

Five trials (2254 participants) evaluated the effect on questionnaire response of using telephone rather than postal follow up. There was no evidence for an effect on response of using telephone follow up (OR 0.86; 95% CI 0.54 to1.36) (Analysis 65.2). Three trials (13,922 participants) evaluated the effect on response of a telephone reminder compared to no reminder. There was no evidence for an effect on response of using a telephone reminder (OR 1.29; 95% CI 0.85 to 1.96) (Analysis 66.2). Three trials (9947 participants) evaluated the effect of an SMS reminder compared to a postcard reminder. The odds of response increased by half when an SMS reminder was used (OR 1.49; 95% CI 1.23 to 1.81) (Analysis 67.2).

65.2. Analysis.

65.2

Comparison 65 Follow up by phone vs. mail, Outcome 2 Final Response.

66.2. Analysis.

66.2

Comparison 66 Telephone reminder vs. no reminder, Outcome 2 Final response.

67.2. Analysis.

67.2

Comparison 67 SMS vs. postcard reminder, Outcome 2 Final response.

Two trials (1608 participants) evaluated the effect on questionnaire response of using a follow‐up interval of less than 31 days compared to a follow‐up interval of 31 to 60 days. There was no evidence for an effect on response when a follow‐up interval of less than 31 days was used (OR 0.97; 95% CI 0.75 to 1.26) (Analysis 68.2).

68.2. Analysis.

68.2

Comparison 68 Follow‐up interval < 31 days vs. 31‐60 days, Outcome 2 Final response.

Content ‐ Nature and style of questions (Strategies 69 ‐ 93)

Postal

Ten trials (21,393 participants) evaluated the effect on response of including a 'sensitive' question in a questionnaire. The odds of response were reduced by nearly one‐tenth when sensitive questions were included (OR 0.94; 95% CI 0.88 to 1.00) (Analysis 69.2). A single trial (5817 participants) evaluated the effect on response of placing the more relevant questions at the start of the questionnaire. The odds of response were increased by a quarter when more relevant questions were placed first (OR 1.23; 95% CI 1.10 to 1.37) (Analysis 70.2). Three trials (11,435 participants) evaluated the effect on response of placing the most general questions at the start of the questionnaire. There was no evidence for an effect on response of placing general questions first (OR 0.95; 95% CI 0.83 to 1.09) (Analysis 71.2).

69.2. Analysis.

69.2

Comparison 69 Sensitive questions vs. no/fewer/less sensitive questions asked, Outcome 2 Final response.

70.2. Analysis.

70.2

Comparison 70 More relevant questions first vs. last, Outcome 2 Final response.

71.2. Analysis.

71.2

Comparison 71 Most general question first vs. last, Outcome 2 Final response.

Four trials (3598 participants) evaluated the effect on questionnaire response of placing questions asking for demographic information first. There was no evidence for an effect on response of placing demographic items first (OR 1.08; 95% CI 0.94 to 1.25) (Analysis 72.2). Two trials (3182 participants) evaluated the effect on response of placing the easiest questions at the start of the questionnaire. The odds of response were increased by over a half when the easiest questions were presented first (OR 1.61; 95% CI 1.14 to 2.26) (Analysis 73.2).

72.2. Analysis.

72.2

Comparison 72 Demographic items first vs. last, Outcome 2 Final response.

73.2. Analysis.

73.2

Comparison 73 Easier questions first vs. last, Outcome 2 Final response.

A single trial (3540 participants) evaluated the effect on response of using a more 'user‐friendly' questionnaire. The odds of response were increased by almost a half using user‐friendly questionnaires (OR 1.46; 95% CI 1.21 to 1.75) (Analysis 74.2).Three trials (2711 participants) evaluated the effect on response of using a more 'interesting' or high salient questionnaire (e.g. asking questions particularly relevant to the study participants). The odds of response were doubled using more interesting questionnaires (OR 2.00; 95% CI 1.32 to 3.04) (Analysis 75.2).

74.2. Analysis.

74.2

Comparison 74 User friendly vs. standard questionnaire, Outcome 2 Final response.

75.2. Analysis.

75.2

Comparison 75 More interesting vs. less or high salient topic vs. low, Outcome 2 Final response.

Three trials (1764 participants) evaluated the effect on questionnaire response of using open‐ended rather than closed questions. The odds of response were reduced by more than half when open‐ended questions were used (OR 0.31; 95% CI 0.09 to 1.04) (Analysis 76.2). One trial (300 participants) evaluated the effect of using open‐ended items first compared to other items first. There was no evidence for an effect on response of using open‐ended items first (OR 1.26; 95% CI 0.73 to 2.19) (Analysis 77.2). One trial (300 participants) evaluated the effect of using closed‐ended items first compared to other items first. There was no evidence for an effect on response of using closed‐ended items first (OR 0.93; 95% CI 0.54 to 1.59) (Analysis 78.2).

76.2. Analysis.

76.2

Comparison 76 Open‐ended vs. closed questions, Outcome 2 Final response.

77.2. Analysis.

77.2

Comparison 77 Open‐ended items first vs. other items first, Outcome 2 Final response.

78.2. Analysis.

78.2

Comparison 78 Closed‐ended items first vs. other items first, Outcome 2 Final response.

A single trial (1360 participants) evaluated the effect on response of including 'don't know' boxes for questions. There was no evidence for an effect on response of including 'don't know' boxes (OR 1.03; 95% CI 0.82 to 1.29) (Analysis 79.2). Two trials (1125 participants) evaluated the effect on response of using a circle answer rather than tick box format on question responses. There was no evidence for an effect on response of using a circle answer format (OR 0.96; 95% CI 0.74 to 1.26) (Analysis 80.2). A single trial (6783 participants) evaluated the effect of listing response options in increasing order on questionnaire response. There was no evidence for an effect on response of listing response options in increasing order (OR 1.06; 95% CI 0.94 to 1.18) (Analysis 81.2).

79.2. Analysis.

79.2

Comparison 79 'Don't know' boxes included vs. not, Outcome 2 Final response.

80.2. Analysis.

80.2

Comparison 80 Circle answer vs. tick box format, Outcome 2 Final response.

81.2. Analysis.

81.2

Comparison 81 Response options listed in increasing vs. decreasing order, Outcome 2 Final response.

Two trials (3882 participants) evaluated the effect on response of using high frequency response alternatives compared to medium frequency response alternatives. There was no evidence for an effect on response when high frequency response alternatives were used (OR 1.40; 95% CI 0.58 to 3.38) (Analysis 82.2). Another trial (654 participants) evaluated the effect on questionnaire response of using a 5‐step response scale compared to a 10‐step response scale. There was no evidence for an effect on response of using a 5‐step response scale (OR 0.78; 95% CI 0.52to 1.19) (Analysis 83.2).

82.2. Analysis.

82.2

Comparison 82 High vs. medium frequency response alternatives, Outcome 2 Final response.

83.2. Analysis.

83.2

Comparison 83 5‐step vs. 10‐step response scale, Outcome 2 Final response.

A single trial (1500 participants) evaluated the effect of using an individual‐item rather than a stem‐and‐leaf format on questionnaire response. There was no evidence for an effect on response of using individual item format (OR 0.88; 95% CI 0.70 to 1.10) (Analysis 85.2). One trial (400 participants), evaluated the horizontal orientation of response options compared to vertical orientation of response options. The odds of response tripled when horizontal orientation was used (OR 3.12; 95% CI 1.63 to 5.96) (Analysis 86.2). Four trials (7345 participants) evaluated the effect on response of using conventional mode of response technique compared to randomised response technique. There was no evidence for an effect on response of using the conventional mode of response technique (OR 1.52; 95% CI 0.85 to 2.72) (Analysis 87.2).

85.2. Analysis.

85.2

Comparison 85 Individual item vs. stem & leaf format, Outcome 2 Final response.

86.2. Analysis.

86.2

Comparison 86 Horizontal vs. vertical orientation of response options, Outcome 2 Final response.

87.2. Analysis.

87.2

Comparison 87 Conventional vs. randomised response technique, Outcome 2 Final response.

A single trial (1280 participants) evaluated the effect on response of asking 'factual' questions only compared to factual and attitudinal questions. The odds of response were increased by more than a quarter using factual questions only (OR 1.34; 95% CI 1.01 to 1.77) (Analysis 88.2). One trial (190 participants) evaluated the effect of including a teaser on the envelope. The odds of response increased by over three times when a teaser was used (OR 3.08; 95% CI 1.27 to 7.44) (Analysis 89.2).

88.2. Analysis.

88.2

Comparison 88 Factual questions only vs. factual and attitudinal questions, Outcome 2 Final response.

89.2. Analysis.

89.2

Comparison 89 Teaser on envelope vs. none, Outcome 2 Final response.

A single trial (1795 participants) evaluated the effect of sending the questionnaire with a supplement compared to sending the questionnaire alone. There was no evidence for an effect on response of sending questionnaire with a supplement (OR 0.86; 95% CI 0.70 to 1.07) (Analysis 90.2). Two trials (4943 participants) evaluated the effect on response of including a questionnaire for relatives. The odds of response were reduced by one third when a questionnaire for relatives was included (OR 0.67; 95% CI 0.60 to 0.76) (Analysis 91.2). One trial (414 participants) evaluated the effect of including a consent form with the questionnaire. There was no evidence for an effect on response of including a consent form (OR 1.32; 95% CI 0.89 to 1.95) (Analysis 92.2). Another trial (200 participants) evaluated the effect on response of using a multi‐option consent form compared to a standard consent form. There was no evidence for an effect on response of using a multi‐option consent form (OR 0.91; 95% CI 0.49 to 1.68) (Analysis 93.2).

90.2. Analysis.

90.2

Comparison 90 Questionnaire sent with supplement vs. alone, Outcome 2 Final response.

91.2. Analysis.

91.2

Comparison 91 Extra questionnaire for relatives included vs. not, Outcome 2 Final response.

92.2. Analysis.

92.2

Comparison 92 Consent form included vs. not, Outcome 2 Final response.

93.2. Analysis.

93.2

Comparison 93 Multi‐option vs. standard consent form, Outcome 2 Final response.

Electronic

One trial (2176 participants) evaluated the effect on response of using a more 'interesting' e‐questionnaire (e.g. asking questions particularly relevant to the study participants). The odds of response were almost doubled using a more interesting e‐questionnaire (OR 1.85; 95% CI 1.52 to 2.26) (Analysis 75.4).

75.4. Analysis.

75.4

Comparison 75 More interesting vs. less or high salient topic vs. low, Outcome 4 e ‐ Submission.

Origin ‐ Who sent the questionnaire? (Strategies 94 ‐ 100)

Postal

Fourteen trials (21,628 participants) evaluated the effect on response of university sponsorship. The odds of response were increased by more than a quarter when questionnaires originated from a university rather than an alternative source, such as a government department or commercial organisation (OR 1.32; 95% CI 1.13 to 1.54). There was significant heterogeneity between trial results (P < 0.00001) (Analysis 94.2). Ten trials (5644 participants) evaluated the effect on response when questionnaires were sent or signed by a more senior or well‐known person. There was no evidence for an effect on response when a more senior or well‐known person sent or signed the questionnaire (OR 1.05; 95% CI 0.89 to 1.23) (Analysis 95.2).

94.2. Analysis.

94.2

Comparison 94 University sponsor/source vs. other, Outcome 2 Final response.

95.2. Analysis.

95.2

Comparison 95 Sent or signed by more vs. less senior/well‐known person, Outcome 2 Final response.

A single trial (500 participants) evaluated the effect on questionnaire response of sending the questionnaire in a university printed envelope. There was no evidence for an effect on response of sending the questionnaire in a university printed envelope (OR 0.88; 95% CI 0.61 to 1.28) (Analysis 96.2). Two trials (924 participants) evaluated the effect on response of pre‐contact by a medical researcher compared to a non medical researcher. There was no evidence for an effect on response of pre‐contact by a medical researcher (OR 1.01; 95% CI 0.55 to 1.86) (Analysis 97.2). Two trials (1106 participants) evaluated the effect on response when questionnaires were sent from a GP rather than a research group. There was no evidence for an effect on response of sending questionnaires by a GP (OR 1.52; 95% CI 0.73 to 3.15) (Analysis 98.2).

96.2. Analysis.

96.2

Comparison 96 University printed envelope vs. plain, Outcome 2 Final response.

97.2. Analysis.

97.2

Comparison 97 Pre‐contact by medical researcher vs. non medical researcher, Outcome 2 Final response.

98.2. Analysis.

98.2

Comparison 98 Q'aire sent by GP vs. by research group, Outcome 2 Final response.

Five trials (5959 participants) evaluated the effect on response of whether the ethnicity of the name of the person sending the questionnaire was identifiable. There was no evidence for an effect on response when names were ethnically identifiable (OR 1.07; 95% CI 0.90 to 1.27) (Analysis 99.2). Two trials (3146 participants) evaluated the effect of sending the questionnaire by a male investigator compared to a female investigator. There was no evidence for an effect on response of sending the questionnaire by a male investigator (OR 1.07; 95% CI 0.72 to 1.58) (Analysis 100.2).

99.2. Analysis.

99.2

Comparison 99 Ethnically unidentifiable/white vs. other name, Outcome 2 Final response.

100.2. Analysis.

100.2

Comparison 100 Male vs. female investigator or male vs. female signature, Outcome 2 Final response.

Electronic

Two trials (3845 participants) evaluated the effect on e‐questionnaire response of university sponsorship. There was no evidence for an effect on e‐questionnaire response of using the university sponsorship (OR 0.84; 95% CI 0.69 to 1.01) (Analysis 94.4). Two trials (720 participants) evaluated the effect of sending the e‐questionnaire signed by a male compared to that signed by a female. The odds of response decreased by over a half when the e‐questionnaire was signed by a male (OR 0.55; 95% CI 0.38 to 0.80) (Analysis 100.4). Three trials (23,027 participants) evaluated the effect on response when e‐questionnaires were sent or signed by a more senior or well‐known person. There was no evidence for an effect on response when a more senior or well‐known person sent or signed the e‐questionnaire (OR 1.05; 95% CI 0.95 to 1.15) (Analysis 95.4).

94.4. Analysis.

94.4

Comparison 94 University sponsor/source vs. other, Outcome 4 e ‐ Submission.

100.4. Analysis.

100.4

Comparison 100 Male vs. female investigator or male vs. female signature, Outcome 4 e ‐ Submission.

95.4. Analysis.

95.4

Comparison 95 Sent or signed by more vs. less senior/well‐known person, Outcome 4 e ‐ Submission.

Communication ‐ What are participants told? (Strategies 101 ‐ 121)

Postal

One trial (25,000 participants) evaluated the effect on questionnaire response of providing participants with an assurance of confidentiality. The odds of response were increased by more than a quarter with an assurance of confidentiality (OR 1.33; 95% CI 1.24 to 1.42) (Analysis 101.2). One trial (468 participants) evaluated the effect on questionnaire response of including a statement that others had responded. There was no evidence for an effect on response when the statement was included (OR 1.12; 95% CI 0.76 to 1.65) (Analysis 102.2). Four trials (3555 participants) evaluated the effect on questionnaire response of offering participants the choice to opt‐out from the study. There was no evidence for an effect on response when participants could opt‐out (OR 0.92; 95% CI 0.66 to 1.28) (Analysis 103.2).

101.2. Analysis.

101.2

Comparison 101 Assurance of confidentiality vs. none, Outcome 2 Final response.

102.2. Analysis.

102.2

Comparison 102 Included statement that others had responded vs. no statement, Outcome 2 Final response.

103.2. Analysis.

103.2

Comparison 103 Choice to opt‐out from study vs. none, Outcome 2 Final response.

A single trial (2000 participants) evaluated the effect on response of providing instructions for completion of the questionnaire. There was no evidence for an effect on response when instructions were given (OR 0.89; 95% CI 0.74 to 1.06) (Analysis 104.2). Six trials (5661 participants) evaluated the effect on response of giving participants a deadline by which to respond. There was no evidence for an effect on response of giving deadlines (OR 1.00; 95% CI 0.84 to 1.19) (Analysis 105.2). Three trials (600 participants) evaluated the effect on response of mention of an obligation to respond compared to no mention of an obligation to respond. The odds of response increased by more than half with the mention of an obligation to respond (OR 1.61; 95% CI 1.16 to 2.22) (Analysis 106.2).

104.2. Analysis.

104.2

Comparison 104 Instructions given vs. not, Outcome 2 Final response.

105.2. Analysis.

105.2

Comparison 105 Response deadline given vs. no deadline, Outcome 2 Final response.

106.2. Analysis.

106.2

Comparison 106 Mention of obligation to respond vs. none, Outcome 2 Final response.

One trial (702 participants) evaluated the effect on response of questionnaires including a request for a telephone number. There was no evidence for an effect on response of requesting a telephone number (OR 1.00; 95% CI 0.65 to 1.54) (Analysis 107.2). One trial (200 participants) evaluated the effect of asking participants to respond on questionnaire itself compared to asking them to respond on a separate form. There was no evidence for an effect on response of asking the participants to respond on the questionnaire (OR 1.13; 95% CI 0.57 to 2.27) (Analysis 108.2).

107.2. Analysis.

107.2

Comparison 107 Request for telephone number vs. none, Outcome 2 Final response.

108.2. Analysis.

108.2

Comparison 108 Respond on questionnaire vs. on separate form, Outcome 2 Final response.

Seven trials (7053 participants) evaluated the effect on questionnaire response of telling participants that they would be contacted again if they did not respond. There was no evidence for an effect on response of questionnaire if mention of follow up was used (OR 1.02; 95% CI 0.91 to 1.15) (Analysis 109.2). Two trials (1907 participants) evaluated the effect on questionnaire response of requesting an explanation for non‐participation. There was no evidence for an effect on response of requesting an explanation for non‐participation (OR 1.14; 95% CI 0.83 to 1.57) (Analysis 110.2).

109.2. Analysis.

109.2

Comparison 109 Mention of follow‐up contact vs. none, Outcome 2 Final response.

110.2. Analysis.

110.2

Comparison 110 Explanation for non‐participation requested vs. not, Outcome 2 Final response.

One trial (600 participants) evaluated the effect on response of providing a time estimate for completion of the questionnaire. There was no evidence for an effect on response when a time estimation was provided (OR 1.10; 95% CI 0.76 to 1.58) (Analysis 111.2). Another trial (500 participants) evaluated the effect on response of a detailed cover letter compared to a brief cover letter. There was no evidence for an effect on response in using the detailed cover letter (OR 1.08; 95% CI 0.74 to 1.58) (Analysis 112.2). Two trials (1251 participants) evaluated the effect on response of the presence of an appeal or a pleading factor in the cover letter. There was no evidence for an effect on response of using an appeal (OR 1.06; 95% CI 0.79 to 1.42) (Analysis 113.2). A small trial (100 participants) evaluated the effect of a note requesting participants not to remove an ID Code. The odds of response decreased by more than a half when the note was added (OR 0.37; 95% CI 0.14 to 0.96) (Analysis 114.2).

111.2. Analysis.

111.2

Comparison 111 Time estimate for completion given vs. not, Outcome 2 Final response.

112.2. Analysis.

112.2

Comparison 112 Detailed vs. brief cover letter, Outcome 2 Final response.

113.2. Analysis.

113.2

Comparison 113 Appeal vs. none, Outcome 2 Final response.

114.2. Analysis.

114.2

Comparison 114 Note requesting not to remove ID code vs. none, Outcome 2 Final response.

A single trial (201 participants) evaluated the effect on response of a request for the participant's signature. There was no evidence for an effect on response when requesting participants' signatures (OR 1.19; 95% CI 0.65 to 2.18) (Analysis 115.2). One trial (395 participants) evaluated the effect of endorsing the questionnaire by eminent professionals in the field. The odds of response decreased by more than a quarter when an endorsement was used (OR 0.63; 95% CI 0.43 to 0.94) (Analysis 116.2). One trial (671 participants) evaluated the effect of a veiled threat in follow‐up letters. The odds of response doubled when a veiled threat was used (OR 2.09; 95% CI 1.49 to 2.93) (Analysis 117.2).

115.2. Analysis.

115.2

Comparison 115 Request for participant signature vs. none, Outcome 2 Final response.

116.2. Analysis.

116.2

Comparison 116 Questionnaire endorsed vs. not endorsed, Outcome 2 Final response.

117.2. Analysis.

117.2

Comparison 117 Veiled threat in follow‐up letter vs. none, Outcome 2 Final response.

Eight trials (10,908 participants) evaluated the effect on questionnaire response of stressing how response would benefit the sponsor. There was no evidence for an effect on response when stressing the benefits to the sponsor (OR 0.99; 95% CI 0.86 to 1.13). There was significant heterogeneity between trial results and both Begg's and Egger's tests indicated evidence of selection bias (Analysis 118.2). Nine trials (13,175 participants) evaluated the effect on questionnaire response of stressing how response would benefit the participant. There was no evidence for an effect on response when stressing the benefits to participants (OR 0.98; 95% CI 0.82 to 1.16) (Analysis 119.2). Ten trials (12,731 participants) evaluated the effect on questionnaire response of stressing how response would benefit society. There was no evidence for an effect on response of stressing the benefits to society (OR 1.09; 95% CI 0.92 to 1.29). Again, there was significant heterogeneity between trial results and both Begg's and Egger's tests indicated evidence of selection bias (Analysis 120.2). Two trials (2070 participants) evaluated the effect on response of questionnaires remaining anonymous compared with being identifiable. There was no evidence for an effect on response of questionnaires remaining anonymous (OR 0.96; 95% CI 0.66 to 1.39) (Analysis 121.2).

118.2. Analysis.

118.2

Comparison 118 Appeal stresses benefit to sponsor vs. other, Outcome 2 Final response.

119.2. Analysis.

119.2

Comparison 119 Appeal stresses benefit to respondent vs. other, Outcome 2 Final response.

120.2. Analysis.

120.2

Comparison 120 Appeal stresses benefit to society vs. other, Outcome 2 Final response.

121.2. Analysis.

121.2

Comparison 121 Anonymous vs. not anonymous, Outcome 2 Final response.

Electronic

One trial (8586 participants) evaluated the effect on e‐questionnaire response of including a statement that others had responded. The odds of response increased by half when the statement was included (OR 1.52; 95% CI 1.36 to 1.70) (Analysis 102.4). A single trial (8586 participants) evaluated the effect on e‐questionnaire response of giving participants a deadline by which to respond. The odds or response increased by over a tenth when giving a deadline (OR 1.18; 95% CI 1.03 to 1.34) (Analysis 105.4). Two trials (3844 participants) evaluated the effect of including an appeal, such as "request for help" in the subject line of the e‐maiI. There was no evidence for an effect on response of including an appeal in the subject line (OR 0.84; 95% CI 0.70 to 1.01) (Analysis 113.4).

102.4. Analysis.

102.4

Comparison 102 Included statement that others had responded vs. no statement, Outcome 4 e ‐ Submission.

105.4. Analysis.

105.4

Comparison 105 Response deadline given vs. no deadline, Outcome 4 e ‐ Submission.

113.4. Analysis.

113.4

Comparison 113 Appeal vs. none, Outcome 4 e ‐ Submission.

Discussion

Many reviews and meta‐analyses of strategies to increase response to postal questionnaires have appeared in the survey research literature over the last forty years. However, none was based on a systematic search of the published and unpublished literature and in particular they did not include the medical literature. The most comprehensive of these included 115 trials (Yammarino 1991), less than half the number of trials included in our review.

We have identified a range of strategies that increase response to postal and electronic questionnaires. The pooled intervention effects for some strategies are precise due to the large numbers of participants randomised in the combined trials. Before interpreting and applying the results of this review several methodological issues must be considered.

The identification and inclusion of all relevant trials in systematic reviews reduces random error in meta‐analyses and, because ease of identification of trials is associated with treatment effects, complete ascertainment may also reduce bias (Clarke 1994). We excluded some trials because we could not confirm that participants had been randomly allocated to intervention and control groups and have not examined whether the results of these trials differ systematically from the included trials. Although tests for selection bias were significant in five strategies, these results may be due to true heterogeneity between trial results, rather than bias in the selection of trials (Egger 1997).

Inadequate allocation concealment can bias the results of clinical trials (Schulz 1995). In our review, information on allocation concealment was unavailable for most of the included trials. If they were inadequately concealed, this may have biased the results.

It may be inappropriate to combine heterogeneous trial results to produce a single estimate of effect (Engels 2000). We found substantial heterogeneity among trial results in half of the strategies, and for these, the pooled odds ratios may not be meaningful. Variation between trial interventions and populations is likely to explain some of the heterogeneity. For example, among trials evaluating non‐monetary incentives, the types of incentive used are considerably heterogeneous including things such as donations to charity, lottery participation and free key rings or pens. Among trials evaluating monetary incentives, the amounts of money offered to participants vary between trials. A meta‐regression analysis has shown that monetary incentives can increase response to postal questionnaires but that the relation between the amount of money and response is not linear (Edwards 2005).

Among the trials evaluating shorter and longer questionnaires, the lengths of the questionnaires used varies between trials, some comparing one page with a two page alternative, and others comparing four or more pages with longer alternatives. In a meta‐regression analysis, most of the heterogeneity was explained by variation in the length of the questionnaires used in each trial (Edwards 2004). A subgroup analysis of the trials of personalisation in postal questionnaires found that response was increased by addressing participants by name on cover letters, and that the effect appears to be enhanced by including hand‐written signatures (Scott 2006).

Further analyses may reveal important sources of variation, for example, due to methodological quality, questionnaire topic, study age, or type of population. In this review, our aim was to systematically identify and critically appraise eligible trials, and to present the relevant data. We did not intend to produce single effect estimates for every strategy. For many strategies, although there is statistical heterogeneity, the directions of the effects were similar. For these strategies we cannot be sure about the size of the effect, but we can be reasonably confident that there was an effect on response.

We have chosen to use odds ratios in our analyses for methodological reasons. However, the practical implication of the odds ratio for a strategy is difficult to interpret without knowing the baseline response rate (without the strategy). Moreover, the odds ratio for a strategy might vary in relationship to the baseline response rate. Therefore, those conducting postal and electronic surveys should scrutinise the data in the relevant results tables closely if the magnitude of the effect that they might expect from using a specific strategy is an important consideration for them in deciding whether or not to use the strategy. A table showing the conversion of odds ratios to response proportions for a range of different baselines is included in Appendix 2.

Authors' conclusions

Implication for methodological research.

The results of this review show that questionnaire length has a substantial impact on non‐response, particularly when questionnaires are very short. In the context of outcome data collection in a clinical trial, the use of a short questionnaire would be expected to minimise non‐response, thus increasing the effective sample size and reducing sampling error. However, if the use of short questionnaires reduces the accuracy of the measurement process, the reduction in random error achieved by increased follow up would have to be traded‐off against increased random error due to using less precise measurement. Further research is required to quantify this trade‐off, so that outcome measures can be designed for use in clinical trials that minimise total random error (sampling error and measurement error).

This review examined the effectiveness of 121 different strategies to increase the response to postal and electronic questionnaires. The outcome of interest in this review was the overall response proportion and we did not examine the impact of factors that may influence the completeness of the returned questionnaires. However, factors that influence the readability of questionnaires, such as the number of syllables per word, words per sentence, typeface and font size may have an important effect on both the proportion of questions that are answered and indeed the overall response proportion.

Finally, although postal questionnaires are commonly used in the collection of data in epidemiological studies, the identification of strategies to increase response to other forms of survey data collection methods, such as personal or telephone interviews and electronic mail, is also important. In the recent update to this review we have included electronic questionnaires, and a review of the evidence for increasing response to telephone interviews is in preparation.

What's new

Date Event Description
12 May 2009 New citation required but conclusions have not changed The current update includes randomised controlled trials of questionnaires distributed by electronic mail, and strategies designed to improve response to online or web surveys.
10 December 2008 New search has been performed This review has been updated (new search December 2007). The current update includes 481 eligible trials that evaluated 110 different strategies for increasing response to postal questionnaires and 32 eligible trials that evaluated 27 different strategies for increasing response to electronic questionnaires. A new search was re‐run February 2009 in MEDLINE and Psychinfo and 23 possibly eligible trials are listed under Studies awaiting classification.

History

Protocol first published: Issue 2, 1999
 Review first published: Issue 3, 2001

Date Event Description
27 December 2007 Amended Converted to new review format.
20 February 2007 New citation required and conclusions have changed Substantive amendment

Acknowledgements

This systematic review was supported by a grant from The BUPA Foundation and by a Nuffield Trust Short Term Fellowship, and was conducted with support from the editorial base of the Cochrane Injuries Group. The initial motivation for the review came from the need to find ways to ensure high rates of follow up in the MRC CRASH Trial. The authors would like to thank Dr Iain Chalmers, Professor Peter Sandercock, Professor Catherine Peckham and the MRC CRASH Trial Management Group for their help and advice with the study. The 2008 update to this review was supported by a second grant from The BUPA Foundation.

Appendices

Appendix 1. Search strategy

Electronic bibliographic databases

Search strategies were developed for use in a range of electronic bibliographic databases.

Database time period or version

Cochrane Controlled Trials Register 1999.3 
 CINAHL 1982 ‐ 1999.07 
 ERIC 1982 ‐ 1998.09 
 PsycLit 1887 ‐ 1999.09 
 Dissertation Abstracts 1861 ‐ 1999.08 
 MEDLINE 1966 ‐ 1999 
 EMBASE 1980 ‐ 1999.08

A. questionnair* or survey* or data collection 
 B. respon* or return* 
 C. remind* or letter* or postcard* or incentiv* or reward* or money* or monetary or payment* or lottery or raffle or prize or personalis* or sponsor* or anonym* or length or style* or format or appearance or color or colour or stationery or envelope or stamp* or postage or certified or registered or telephon* or telefon* or notice or dispatch* or deliver* or deadline or sensitive 
 D. control* or randomi* or blind* or mask* or trial* or compar* or experiment* or "exp" or factorial 
 E. A and B and C and D

Social Science Citation Index 1981 ‐ 1999 
 Science Citation Indes 1981 ‐ 1999 
 [(survey* or questionnair*) and (return* or respon*)]

Social Psychological Educational Criminological Trials Register (SPECTR) 1950 ‐ 1998 
 EconLit 1969 ‐ 2000 
 Sociological Abstracts 1963 ‐ 2000

((survey$ or questionn$) and (return$ or respon$)).ti 
 or ((survey$ or questionn$) and (mail$ or post$)).ti 
 or ((return$ or respon$) and (mail$ or post$)).ti

Index to Scientific & Technical Proceedings 1982 ‐ 2000

((survey*, questionn*)+(return*,respon*))@TI, ((return*,respon*)+(mail,mailed,postal))@TI, ((survey*,questionn*)+(mail,mailed,postal))@TI

National Research Register (Web version): 2000.1

((survey*:ti or questionn*:ti) and (return*:ti or respon*:ti)) 
 or ((return*:ti or respon*:ti) and (mail:ti or mailed:ti or postal:ti)) 
 or ((survey*:ti or questionn*:ti) and (mail:ti or mailed:ti or postal:ti))

The following literature reviews and meta‐analyses were inspected for eligible trials:

  • Armstrong JS. Monetary incentives in mail surveys. Public Opinion Quarterly 1975;39:111‐6.

  • Armstrong S. Return postage in mail surveys: a meta analysis. Public Opinion Quarterly 1987;51:233‐48.

  • Bogen K. The effects of questionnaire length on response rates ‐ a review of the literature. American Statistical Association 1996;1020‐5.

  • Boser JA. Reviewing the research on mail survey response rates: descriptive study. Paper presented at the annual meeting of the American Educational Research Association New York. April 1996.

  • Boser JA. Factors influencing mail survey response rates: What do we really know? Paper presented at the Annual meeting of the Mid‐South Educational Research Association. November 1995.

  • Brehm J. Stubbing our toes for a foot in the door? Prior contact, incentives and survey response. International Journal of Public Opinion Research 1994;6(1):45‐63.

  • Church AH. Estimating the effect of incentives on mail survey response rates: a meta‐analysis. Public Opinion Quarterly 1993;57:62‐79.

  • Cox WE. Response patterns to mail surveys. Journal of Marketing Research 1966;3:392‐7.

  • Downs PE. Recent evidence on the relationship between anonymity and response variables for mail surveys. Journal of the Academy of Marketing Science 1986;14(1):72‐82.

  • Duncan WJ. Mail questionnaires in survey research: a review of response inducement techniques. Journal of Management 1979;5(1):39‐55.

  • Erdos PL. Visible vs. disguised keying on questionnaires. Journal of Advertising Research 1977;17(1):13‐8.

  • Fox RJ. Mail survey response rate. A meta‐analysis of selected techniques for inducing response. Public Opinion Quarterly 1988;52:467‐91.

  • Francel EG. Mail‐administered questionnaires: a success story. Journal of Marketing Research 1966;3:89‐92.

  • Goyder JC. Further evidence on factors affecting response rates to mailed questionnaires. American Sociological Review 1982;47:550‐3.

  • Green KE. Reviewing the research on mail survey response rates: a meta‐analysis. Paper presented at the Annual Meeting of the American Educational Research Association. April 1996.

  • Greenwald HP. Issues in survey data on medical practice: some empirical comparisons. Public Health Reports 1986;101(5):514‐46.

  • Guffey H. Stamps versus postal permits: a decisional guide for return postage in mail questionnaires. Journal of Academy of Marketing Science 1980;8(3): 234‐42.

  • Harvey L. Factors affecting response rates to mailed questionnaires: a comprehensive literature review. Journal of the Market Research Society 1987;29:341‐53.

  • Heberlein TA. Factors affecting response rates to mailed questionnaires. American Sociological Review 1978;43(4):447‐62.

  • Hopkins KD. Response rates in survey research: a meta‐analysis of the effects of monetary gratuities. Journal of Experimental Education 1992;61:52‐62.

  • Houston MJ. Broadening the scope of methodological research on mail surveys. Journal of Marketing Research 1976;13:397‐403.

  • Jobber D. Improving response rates in industrial mail surveys. Industrial Marketing Management 1986;15:183‐95.

  • Jobber D. Modelling the effects of prepaid monetary incentives on mail survey response. Journal of the Operational Research Society 1988;39:365‐72.

  • Jobber D. Questionnaire factors and mail survey response rates. European Research. 1985;(July)124‐9.

  • Jobber D. Maximizing response rates in industrial mail surveys: a review of the evidence. Advances in Business Marketing 1990;4:121‐46.

  • Kanuk L. Mail surveys and response rates: a literature review. Journal of Marketing Research 1975;12:440‐53.

  • King FW. Anonymous versus identifiable questionnaires in drug usage surveys. American Psychologist 1970;25:982‐5.

  • Leslie L. Increasing response rates to long questionnaires. Journal of Educational Research 1970;63:347‐50.

  • Linsky AS. Stimulating responses to mailed questionnaires: a review. Public Opinion Quarterly 1975;39:82‐101.

  • Mayer EN. Postage stamps do affect results of your mailing. Printers' Ink 1946;217:91.

  • Nowack KM. Getting them out and getting them back. Training Development Journal 1990;(April)82‐5.

  • Ransdell LB. Maximising response rate in questionnaire research. American Journal of Health Behaviour 1996;20:50‐6.

  • Robin S. A procedure for securing returns to mail questionnaires. Sociology and Social Research 1965;50:24‐35

  • Roth PL. Response rates in HRM/OB survey research: norms and correlates, 1990‐1994. Journal of Management 1998;24:97‐117.

  • Schlegelmilch BB. Prenotification and mail survey response rates: a quantitative integration of the literature. Journal of the Market Research Society 1991;33(3):243‐55.

  • Scott C. Research on mail surveys. Journal of the Royal Statistical Society 1961;124:143‐205.

  • Singer E. Confidentiality assurances and response: a quantitative review of the experimental literature. Public Opinion Quarterly 1995;59: 66‐77.

  • Vaux A. Conducting mail surveys. Psychology Research Handbook. 1996:(Chapter 10).

  • Wiseman F. A reassessment of the effects of personalization on response patterns in mail wurveys. Journal of Marketing Research 1976;3I:110‐1.

  • Yammarino FJ. Understanding mail survey response behaviour: a meta‐analysis. Public Opinion Quarterly 1991;55: 613‐39.

  • Young JM. Improving survey response rates: a meta‐analysis of the effectiveness of an advance telephone prompt from a medical peer. Medical Journal of Australia 1999;170: 339.

  • Yu J. A quantitative review of research design effects on response rates to questionnaires. Journal of Marketing Research 1983;XX:36‐44.

  • Zelnio RN. Data collection techniques: mail questionnaires. American Journal of Hospital Pharmacy 1980;37:1113‐9.

The following journals were searched by hand:

Public Opinion Quarterly 1960 to 1998 
 American Journal of Epidemiology 1948 to 1999

Reliability of screening for eligible trials

The electronic bibliographic searches outlined above yielded several thousand records of potentially relevant reports that were then screened to determine eligibility. Because exclusion of reports during screening would mean that they would not be considered again, we assessed the accuracy and reliability of screening for relevant trials using the records retrieved by a search of ten databases.

A search of ten electronic bibliographic databases yielded 26,937 records of potentially relevant reports that were downloaded into a ProCite database. After removing duplicate records, there were 22,571 records of potentially relevant reports. These records were divided into six approximately equal sets (A to F) and each of four reviewers was allocated three of the sets to screen. The six sets were allocated such that two reviewers examined each record and identification of trials by each reviewer could be compared with each of the other reviewers. Agreement between reviewers was assessed using Cohen's kappa statistic (k) which adjusts the proportion of records in which there was agreement between reviewers by the amount of agreement that is expected by chance alone. Ascertainment intersection (capture‐recapture) methods (Hook 1992) were then used to estimate the likely number of relevant records missed by all four reviewers. When screening was complete, full copies of the reports identified by at least one reviewer as potentially relevant were requested. Each report obtained was assessed independently by two reviewers for eligibility for inclusion in the systematic review. Disagreements about eligibility were referred to a third reviewer. Eligible reports were used as the 'gold standard' against which an assessment was made about the accuracy of screening by reviewers.

After screening, 301 of 22,571 records were identified by at least one reviewer as potentially relevant. Of the six possible comparisons between reviewers, kappa coefficients of agreement ranged from 0.59 (95% CI 0.56 to 0.62) to 0.93 (95% CI 0.90 to 0.96). Agreement was 'almost perfect' (k > 0.81) between two pairs, 'substantial' (k > 0.61) between three pairs, and 'moderate' (k > 0.41) between one pair. Ascertainment intersection methods suggest that, on average, pairs of reviewers missed 4% (range 0% to 6%) of potentially relevant records. In contrast, single reviewers missed on average 22% (range 3% to 55%). Twenty‐eight reports were not available by the time of the ascertainment intersection analysis. Of the 273 reports that were available, 156 (57%) met the inclusion criteria for the systematic review. Ascertainment intersection methods estimated that pairs of reviewers had missed very few eligible records (0 records missed, 95% CI 0 to 3 records). In the light of these results we believe that very few eligible trials were inappropriately excluded during screening.

Sensitivity of combined search strategy

The sensitivity of the search strategy was assessed by handsearching Public Opinion Quarterly and comparing the trials identified by handsearching with those identified by the combined search strategy. Of the 40 eligible trials identified by hand searching, 15 trials had been identified from electronic bibliographic databases and 23 had been identified from the reference lists of identified trials and relevant meta‐analyses. Two studies identified by handsearching were not identified by any part of the combined search strategy. On the basis of these results, electronic bibliographic database searching had a sensitivity of 38% (15/40), searching reference lists of identified trials and relevant meta‐analyses had a sensitivity of 58% (23/40), and the combined search strategy had a sensitivity of 95% (38/40), (95% CI 84% to 99%).

UPDATE OF REVIEW: 2003

In 2003 the following databases were searched again using the appropriate strategies detailed above.

Database time period or version

Cochrane Controlled Trials Register 2002.4 
 CINAHL 1999.07 ‐ 2003.02 
 ERIC 1998.09 ‐ 2003.01 
 PsycLit 1999.09 ‐ 2003.02 
 Dissertation Abstracts 1999.08 ‐ 2003.02 
 MEDLINE 1999 ‐ 2003 
 EMBASE 1999.08 ‐ 2003.02 
 Science Citation Index 1999 ‐ 2003 
 Social Science Citation Index 1999 ‐ 2003 
 Social Psychological Educational Criminological Trials Register (SPECTR) 1998 ‐ 2003 
 EconLit 2000 ‐ 2003.01 
 Sociological Abstracts 2000 ‐ 2002.12 
 Index to Scientific & Technical Proceedings 2000 ‐ 2003 
 National Research Register (Web version): 2003.2

A search of these databases yielded 6423 records of potentially relevant reports that were downloaded into a ProCite database. Two reviewers examined each record so that identification of trials by each reviewer could be compared. After screening, 194 of 6423 records were identified by at least one reviewer as potentially relevant.

During the update, attempts were made to obtain sufficient information on studies awaiting assessment to be able to include or exclude them from the review. This included writing to or emailing the authors of all potentially eligible trials and those in studies awaiting assessment.

UPDATE OF REVIEW: 2008

In 2008 the following databases were searched again using the appropriate strategies detailed above. The search also included electronic‐based questionnaires such as those sent via e‐mail, and online surveys.

Cochrane Library Online Issue 4 2007 CENTRAL 
 Cochrane Library Online Issue 4 2007 Methodology studies (CMR) 
 CINAHL 2003 ‐ 2007.12 
 ERIC 2003 ‐ 2007.12 
 PsycINFO 2003 ‐ 2008.01 
 MEDLINE 2003 ‐ 2007.11 
 EMBASE 2003 ‐ 2007.10 
 Science Citation Index 2003 ‐ 2008.01 
 Social Science Citation Index 2003 ‐ 2008.01 
 Social Psychological Educational Criminological Trials Register (SPECTR) 2003 ‐ 2007.12 
 EconLit 2003 ‐ 2007.12 
 Sociological Abstracts 2003 ‐ 2007.12 
 Dissertation & Theses 2003 ‐ 2008.01 
 Index to Scientific & Technical Proceedings 2003 ‐ 2008.01 
 National Research Register (Web version): 2008.02

A search of these databases yielded 19,826 records of potentially relevant reports that were downloaded into an EndNote database. After removing duplicates, we identified 14,792 records. Two reviewers examined each record so that identification of trials by each reviewer could be compared. After screening, 253 of 14,792 records were identified by at least one reviewer as potentially relevant and their full texts were sought.

During the update, attempts were made to obtain sufficient information on studies awaiting assessment to be able to include or exclude them from the review. This included writing to or emailing the authors of all potentially eligible trials and those studies awaiting assessment.

Appendix 2. Conversion of odds ratios to response rates from different baseline rates

   Odds ratio   0.50   0.75   1.00   1.25   1.50   1.75   2.00   2.25   2.50   2.75   3.00  
  Baseline %                                              
  10   5   8   10   12   14   16   18   20   22   23   25  
  20   11   16   20   24   27   30   33   36   38   41   43  
  30   18   24   30   35   39   43   46   49   52   54   56  
  40   25   33   40   45   50   54   57   60   63   65   67  
  50   33   43   50   56   60   64   67   69   71   73   75  
  60   43   53   60   65   69   72   75   77   79   80   82  
  65   48   58   65   70   74   76   79   81   82   84   85  
  70   54   64   70   74   78   80   82   84   85   87   88  
  75   60   69   75   79   82   84   86   87   88   89   90  
  80   67   75   80   83   86   88   89   90   91   92   92  
  85   74   81   85   88   89   91   92   93   93   94   94  
  90   82   87   90   92   93   94   95   95   96   96   96  
  95   90   93   95   96   97   97   97   98   98   98   98  

Data and analyses

Comparison 1. Monetary incentive vs. no incentive.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 56 61094 Odds Ratio (M‐H, Random, 95% CI) 2.17 [1.95, 2.41]
2 Final response 94 160004 Odds Ratio (M‐H, Random, 95% CI) 1.87 [1.73, 2.03]
3 e ‐ Log 1 1102 Odds Ratio (M‐H, Random, 95% CI) 0.99 [0.74, 1.32]
4 e ‐ Submission 1 1102 Odds Ratio (M‐H, Random, 95% CI) 1.19 [0.82, 1.75]

1.1. Analysis.

1.1

Comparison 1 Monetary incentive vs. no incentive, Outcome 1 First response.

1.3. Analysis.

1.3

Comparison 1 Monetary incentive vs. no incentive, Outcome 3 e ‐ Log.

Comparison 2. Larger vs. smaller monetary incentive.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 13 12279 Odds Ratio (M‐H, Random, 95% CI) 1.25 [1.10, 1.41]
2 Final response 37 84043 Odds Ratio (M‐H, Random, 95% CI) 1.26 [1.14, 1.39]

2.1. Analysis.

2.1

Comparison 2 Larger vs. smaller monetary incentive, Outcome 1 First response.

Comparison 3. Monetary vs. non‐monetary incentive.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 4 8650 Odds Ratio (M‐H, Random, 95% CI) 1.77 [1.17, 2.68]
2 Final response 13 26484 Odds Ratio (M‐H, Random, 95% CI) 1.62 [1.39, 1.88]
3 e ‐ Login 1 1100 Odds Ratio (M‐H, Random, 95% CI) 0.66 [0.50, 0.87]
4 e ‐ Submission 2 2856 Odds Ratio (M‐H, Random, 95% CI) 0.77 [0.48, 1.23]

3.1. Analysis.

3.1

Comparison 3 Monetary vs. non‐monetary incentive, Outcome 1 First response.

3.3. Analysis.

3.3

Comparison 3 Monetary vs. non‐monetary incentive, Outcome 3 e ‐ Login.

Comparison 4. Non‐monetary incentive vs. no incentive.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 44 65687 Odds Ratio (M‐H, Random, 95% CI) 1.17 [1.08, 1.25]
2 Final response 94 135934 Odds Ratio (M‐H, Random, 95% CI) 1.15 [1.08, 1.22]
3 e ‐ Login 2 10035 Odds Ratio (M‐H, Random, 95% CI) 1.32 [1.09, 1.59]
4 e ‐ Submission 6 17493 Odds Ratio (M‐H, Random, 95% CI) 1.72 [1.09, 2.72]

4.1. Analysis.

4.1

Comparison 4 Non‐monetary incentive vs. no incentive, Outcome 1 First response.

4.3. Analysis.

4.3

Comparison 4 Non‐monetary incentive vs. no incentive, Outcome 3 e ‐ Login.

Comparison 5. Larger non‐monetary incentive vs. smaller.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 2 3632 Odds Ratio (M‐H, Random, 95% CI) 1.18 [1.01, 1.39]
2 Final response 7 10730 Odds Ratio (M‐H, Random, 95% CI) 1.09 [0.97, 1.22]
3 e ‐ Login 1 7322 Odds Ratio (M‐H, Random, 95% CI) 1.11 [0.91, 1.35]
4 e ‐ Submission 7 31454 Odds Ratio (M‐H, Random, 95% CI) 0.95 [0.78, 1.15]

5.1. Analysis.

5.1

Comparison 5 Larger non‐monetary incentive vs. smaller, Outcome 1 First response.

5.3. Analysis.

5.3

Comparison 5 Larger non‐monetary incentive vs. smaller, Outcome 3 e ‐ Login.

Comparison 6. Immediate notification of lottery results vs. delayed notification.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
3 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
4 e ‐ Submission 1 2233 Odds Ratio (M‐H, Random, 95% CI) 1.37 [1.13, 1.65]

Comparison 7. Higher denominations in monetary lottery incentives vs. lower.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
3 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
4 e ‐ Submission 2 4721 Odds Ratio (M‐H, Random, 95% CI) 1.00 [0.87, 1.14]

Comparison 8. Incentive with questionnaire vs. on response.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 12 19724 Odds Ratio (M‐H, Random, 95% CI) 2.00 [1.54, 2.60]
2 Final response 24 27569 Odds Ratio (M‐H, Random, 95% CI) 1.61 [1.36, 1.89]
3 e ‐ Log 1 736 Odds Ratio (M‐H, Random, 95% CI) 0.90 [0.64, 1.27]
4 e ‐ Submission 3 1401 Odds Ratio (M‐H, Random, 95% CI) 1.08 [0.77, 1.50]

8.1. Analysis.

8.1

Comparison 8 Incentive with questionnaire vs. on response, Outcome 1 First response.

8.3. Analysis.

8.3

Comparison 8 Incentive with questionnaire vs. on response, Outcome 3 e ‐ Log.

Comparison 9. Incentive with first vs. subsequent mailing.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 3 7924 Odds Ratio (M‐H, Random, 95% CI) 2.20 [1.66, 2.92]
2 Final response 3 7924 Odds Ratio (M‐H, Random, 95% CI) 1.14 [1.02, 1.28]

9.1. Analysis.

9.1

Comparison 9 Incentive with first vs. subsequent mailing, Outcome 1 First response.

Comparison 10. Unconditional and conditional incentives vs. conditional incentives.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
3 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
4 e ‐ Submission 1 1061 Odds Ratio (M‐H, Random, 95% CI) 1.19 [0.92, 1.54]

Comparison 11. Offer of survey results vs. no offer.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 7 11095 Odds Ratio (M‐H, Random, 95% CI) 1.01 [0.85, 1.20]
2 Final response 12 15256 Odds Ratio (M‐H, Random, 95% CI) 0.90 [0.76, 1.07]
3 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
4 e ‐ Submission 1 2332 Odds Ratio (M‐H, Random, 95% CI) 1.36 [1.15, 1.61]

11.1. Analysis.

11.1

Comparison 11 Offer of survey results vs. no offer, Outcome 1 First response.

Comparison 12. Shorter vs. longer questionnaire.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 17 21885 Odds Ratio (M‐H, Random, 95% CI) 1.15 [1.02, 1.30]
2 Final response 56 60119 Odds Ratio (M‐H, Random, 95% CI) 1.64 [1.43, 1.87]
3 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
4 e ‐ Submission 2 7589 Odds Ratio (M‐H, Random, 95% CI) 1.73 [1.40, 2.13]

12.1. Analysis.

12.1

Comparison 12 Shorter vs. longer questionnaire, Outcome 1 First response.

Comparison 13. Double postcard vs. one page.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 600 Odds Ratio (M‐H, Random, 95% CI) 0.66 [0.48, 0.91]
2 Final response 1 600 Odds Ratio (M‐H, Random, 95% CI) 0.47 [0.34, 0.66]

13.1. Analysis.

13.1

Comparison 13 Double postcard vs. one page, Outcome 1 First response.

Comparison 14. More vs. less personalised.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 30 23111 Odds Ratio (M‐H, Random, 95% CI) 1.22 [1.09, 1.37]
2 Final response 58 60184 Odds Ratio (M‐H, Random, 95% CI) 1.14 [1.07, 1.22]
3 e ‐ Login 5 24557 Odds Ratio (M‐H, Random, 95% CI) 1.26 [1.13, 1.40]
4 e ‐ Submission 12 48910 Odds Ratio (M‐H, Random, 95% CI) 1.24 [1.17, 1.32]

14.1. Analysis.

14.1

Comparison 14 More vs. less personalised, Outcome 1 First response.

14.3. Analysis.

14.3

Comparison 14 More vs. less personalised, Outcome 3 e ‐ Login.

Comparison 15. Hand‐written vs. typed/facsimile/scanned/printed signature on covering letter.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 590 Odds Ratio (M‐H, Random, 95% CI) 1.08 [0.75, 1.54]
2 Final response 14 15006 Odds Ratio (M‐H, Random, 95% CI) 1.24 [1.08, 1.41]

15.1. Analysis.

15.1

Comparison 15 Hand‐written vs. typed/facsimile/scanned/printed signature on covering letter, Outcome 1 First response.

Comparison 16. Hand‐written address vs. computer‐printed.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 3 1492 Odds Ratio (M‐H, Random, 95% CI) 1.37 [0.95, 1.98]
2 Final response 7 5091 Odds Ratio (M‐H, Random, 95% CI) 1.25 [1.08, 1.45]

16.1. Analysis.

16.1

Comparison 16 Hand‐written address vs. computer‐printed , Outcome 1 First response.

Comparison 17. Signed vs. unsigned.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 2 1030 Odds Ratio (M‐H, Random, 95% CI) 1.34 [0.97, 1.85]

Comparison 18. Identifying feature on return vs. none.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 4 3084 Odds Ratio (M‐H, Random, 95% CI) 1.06 [0.68, 1.64]
2 Final response 8 4134 Odds Ratio (M‐H, Random, 95% CI) 1.12 [0.82, 1.52]

18.1. Analysis.

18.1

Comparison 18 Identifying feature on return vs. none, Outcome 1 First response.

Comparison 19. Identifying number on return vs. other identifier.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 741 Odds Ratio (M‐H, Random, 95% CI) 1.00 [0.68, 1.46]
2 Final response 1 741 Odds Ratio (M‐H, Random, 95% CI) 1.00 [0.68, 1.46]

19.1. Analysis.

19.1

Comparison 19 Identifying number on return vs. other identifier, Outcome 1 First response.

19.2. Analysis.

19.2

Comparison 19 Identifying number on return vs. other identifier, Outcome 2 Final response.

Comparison 20. Brown vs. white envelope.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 3 5423 Odds Ratio (M‐H, Random, 95% CI) 1.44 [0.73, 2.83]
2 Final response 5 8637 Odds Ratio (M‐H, Random, 95% CI) 1.23 [0.81, 1.87]

20.1. Analysis.

20.1

Comparison 20 Brown vs. white envelope, Outcome 1 First response.

Comparison 21. Coloured vs. white questionnaire.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 6 14005 Odds Ratio (M‐H, Random, 95% CI) 1.07 [0.99, 1.15]
2 Final response 14 41421 Odds Ratio (M‐H, Random, 95% CI) 1.04 [0.99, 1.10]

21.1. Analysis.

21.1

Comparison 21 Coloured vs. white questionnaire, Outcome 1 First response.

Comparison 22. Coloured vs. standard (black/blue) ink.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 2 6064 Odds Ratio (M‐H, Random, 95% CI) 1.25 [1.03, 1.53]
2 Final response 3 7040 Odds Ratio (M‐H, Random, 95% CI) 1.16 [0.95, 1.42]

22.1. Analysis.

22.1

Comparison 22 Coloured vs. standard (black/blue) ink, Outcome 1 First response.

Comparison 23. Coloured vs. black & white letterhead.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 1650 Odds Ratio (M‐H, Random, 95% CI) 0.99 [0.80, 1.24]
2 Final response 2 2356 Odds Ratio (M‐H, Random, 95% CI) 1.08 [0.91, 1.28]

23.1. Analysis.

23.1

Comparison 23 Coloured vs. black & white letterhead, Outcome 1 First response.

Comparison 24. Illustration on cover of q'aire largely in black vs. largely in white.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 320 Odds Ratio (M‐H, Random, 95% CI) 1.62 [1.04, 2.53]

Comparison 25. Folder or booklet vs. stapled pages.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 2 1845 Odds Ratio (M‐H, Random, 95% CI) 1.17 [0.94, 1.45]
2 Final response 3 5681 Odds Ratio (M‐H, Random, 95% CI) 1.10 [0.99, 1.23]

25.1. Analysis.

25.1

Comparison 25 Folder or booklet vs. stapled pages, Outcome 1 First response.

Comparison 26. Large paper size vs. small.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 2000 Odds Ratio (M‐H, Random, 95% CI) 0.88 [0.71, 1.09]
2 Final response 2 2145 Odds Ratio (M‐H, Random, 95% CI) 0.88 [0.56, 1.39]

26.1. Analysis.

26.1

Comparison 26 Large paper size vs. small, Outcome 1 First response.

Comparison 27. Dot matrix print vs. letter quality print.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 176 Odds Ratio (M‐H, Random, 95% CI) 1.15 [0.63, 2.10]

Comparison 28. Questionnaire printed on high vs. standard quality paper or thick paper vs. thin.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 2 1039 Odds Ratio (M‐H, Random, 95% CI) 0.80 [0.60, 1.06]

Comparison 29. Single vs. double‐sided questionnaire.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 608 Odds Ratio (M‐H, Random, 95% CI) 1.34 [0.96, 1.87]
2 Final response 4 4966 Odds Ratio (M‐H, Random, 95% CI) 1.22 [1.01, 1.47]

29.1. Analysis.

29.1

Comparison 29 Single vs. double‐sided questionnaire, Outcome 1 First response.

Comparison 30. Large font size vs. small.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 650 Odds Ratio (M‐H, Random, 95% CI) 1.26 [0.87, 1.82]

Comparison 31. Study logo on several items in the mailing package vs. on questionnaire only.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 1000 Odds Ratio (M‐H, Random, 95% CI) 0.92 [0.72, 1.18]

Comparison 32. Picture of researcher/images vs. none.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 384 Odds Ratio (M‐H, Random, 95% CI) 0.98 [0.61, 1.58]
2 Final response 4 3710 Odds Ratio (M‐H, Random, 95% CI) 1.07 [0.76, 1.53]
3 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
4 e ‐ Submission 2 720 Odds Ratio (M‐H, Random, 95% CI) 3.05 [1.84, 5.06]

32.1. Analysis.

32.1

Comparison 32 Picture of researcher/images vs. none, Outcome 1 First response.

Comparison 33. Attractive vs. less attractive picture.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
3 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
4 e ‐ Submission 2 520 Odds Ratio (M‐H, Random, 95% CI) 3.44 [0.72, 16.49]

Comparison 34. Cartoons included vs. not.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 280 Odds Ratio (M‐H, Random, 95% CI) 1.0 [0.62, 1.62]

Comparison 35. Matrix vs. standard form.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 2 316 Odds Ratio (M‐H, Random, 95% CI) 0.61 [0.32, 1.19]
2 Final response 2 316 Odds Ratio (M‐H, Random, 95% CI) 0.58 [0.29, 1.16]

35.1. Analysis.

35.1

Comparison 35 Matrix vs. standard form, Outcome 1 First response.

Comparison 36. Questions ordered by time period vs. other order.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
2 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
3 Final response 1 259 Odds Ratio (M‐H, Random, 95% CI) 1.48 [0.84, 2.59]

Comparison 37. Subject line vs. blank.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 e ‐ Login 2 6152 Odds Ratio (M‐H, Fixed, 95% CI) 0.84 [0.71, 0.99]
2 e ‐ Submission 2 6152 Odds Ratio (M‐H, Fixed, 95% CI) 0.84 [0.71, 1.01]

37.1. Analysis.

37.1

Comparison 37 Subject line vs. blank, Outcome 1 e ‐ Login.

Comparison 38. "Survey" subject line vs. blank.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 e ‐ Login 2 3845 Odds Ratio (M‐H, Random, 95% CI) 0.80 [0.67, 0.97]
2 e ‐ Submission 2 3845 Odds Ratio (M‐H, Random, 95% CI) 0.81 [0.67, 0.97]

38.1. Analysis.

38.1

Comparison 38 "Survey" subject line vs. blank, Outcome 1 e ‐ Login.

Comparison 39. Text vs. HTML file formats.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 e ‐ Submission 1 6090 Odds Ratio (M‐H, Random, 95% CI) 1.0 [0.84, 1.19]

Comparison 40. White background vs. black.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 e ‐ Submission 1 6090 Odds Ratio (M‐H, Random, 95% CI) 1.31 [1.10, 1.56]

Comparison 41. Header vs. no header.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 e ‐ Submission 1 6090 Odds Ratio (M‐H, Random, 95% CI) 1.13 [0.90, 1.41]

Comparison 42. Simple vs. complex header.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 e ‐ Submission 1 5075 Odds Ratio (M‐H, Random, 95% CI) 1.23 [1.03, 1.48]

Comparison 43. Textual presentation of response categories vs. visual presentation.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
3 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
4 e ‐ Submission 1 5413 Odds Ratio (M‐H, Random, 95% CI) 1.19 [1.05, 1.36]

Comparison 44. Stamped vs. franked outward envelope.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 2 930 Odds Ratio (M‐H, Random, 95% CI) 1.04 [0.79, 1.37]
2 Final response 6 13964 Odds Ratio (M‐H, Random, 95% CI) 0.95 [0.88, 1.03]

44.1. Analysis.

44.1

Comparison 44 Stamped vs. franked outward envelope, Outcome 1 First response.

Comparison 45. First vs. second/third class outward mailing.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 7370 Odds Ratio (M‐H, Random, 95% CI) 1.12 [1.02, 1.23]
2 Final response 2 8300 Odds Ratio (M‐H, Random, 95% CI) 1.11 [1.02, 1.21]

45.1. Analysis.

45.1

Comparison 45 First vs. second/third class outward mailing, Outcome 1 First response.

Comparison 46. Commemorative/race‐specific vs. ordinary stamp on return envelope.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 3 2430 Odds Ratio (M‐H, Random, 95% CI) 0.91 [0.66, 1.24]
2 Final response 5 5461 Odds Ratio (M‐H, Random, 95% CI) 0.92 [0.81, 1.06]

46.1. Analysis.

46.1

Comparison 46 Commemorative/race‐specific vs. ordinary stamp on return envelope, Outcome 1 First response.

Comparison 47. Certified/special delivery vs. regular outward mailing.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 9 15193 Odds Ratio (M‐H, Random, 95% CI) 2.32 [1.55, 3.46]
2 Final response 15 18931 Odds Ratio (M‐H, Random, 95% CI) 1.76 [1.43, 2.18]

47.1. Analysis.

47.1

Comparison 47 Certified/special delivery vs. regular outward mailing, Outcome 1 First response.

Comparison 48. Stamped vs. business reply/franked return envelope.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 15 27234 Odds Ratio (M‐H, Random, 95% CI) 1.24 [1.12, 1.36]
2 Final response 27 48612 Odds Ratio (M‐H, Random, 95% CI) 1.24 [1.14, 1.35]

48.1. Analysis.

48.1

Comparison 48 Stamped vs. business reply/franked return envelope, Outcome 1 First response.

Comparison 49. Priority stamps vs. first‐class stamps on return envelope.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 205 Odds Ratio (M‐H, Random, 95% CI) 0.26 [0.14, 0.46]

Comparison 50. First vs. second class stamp on return envelope.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 800 Odds Ratio (M‐H, Random, 95% CI) 0.91 [0.69, 1.21]

Comparison 51. Multiple stamps vs. single stamp on return envelope.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 510 Odds Ratio (M‐H, Random, 95% CI) 1.44 [1.01, 2.04]

Comparison 52. Questionnaire sent to work vs. home address.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 2 1140 Odds Ratio (M‐H, Random, 95% CI) 1.16 [0.89, 1.52]
2 Final response 2 1140 Odds Ratio (M‐H, Random, 95% CI) 1.16 [0.89, 1.52]

52.1. Analysis.

52.1

Comparison 52 Questionnaire sent to work vs. home address, Outcome 1 First response.

Comparison 53. Pre‐paid return envelope vs. not pre‐paid.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 3 2740 Odds Ratio (M‐H, Random, 95% CI) 1.23 [0.78, 1.95]
2 Final response 4 4094 Odds Ratio (M‐H, Random, 95% CI) 1.09 [0.71, 1.68]

53.1. Analysis.

53.1

Comparison 53 Pre‐paid return envelope vs. not pre‐paid, Outcome 1 First response.

Comparison 54. Stamped addressed return envelope vs. address label only included.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 147 Odds Ratio (M‐H, Random, 95% CI) 0.86 [0.45, 1.65]

Comparison 55. Q'aire mailed in large vs. standard/small envelope.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 1200 Odds Ratio (M‐H, Random, 95% CI) 0.93 [0.74, 1.17]

Comparison 56. Window vs. regular envelope.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 2 11781 Odds Ratio (M‐H, Random, 95% CI) 0.85 [0.68, 1.06]
2 Final response 2 11781 Odds Ratio (M‐H, Random, 95% CI) 0.96 [0.61, 1.49]

56.1. Analysis.

56.1

Comparison 56 Window vs. regular envelope, Outcome 1 First response.

Comparison 57. Postal + optional Internet response vs. only postal response.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 4213 Odds Ratio (M‐H, Random, 95% CI) 0.99 [0.87, 1.13]
2 Final response 1 4213 Odds Ratio (M‐H, Random, 95% CI) 0.93 [0.82, 1.05]

57.1. Analysis.

57.1

Comparison 57 Postal + optional Internet response vs. only postal response, Outcome 1 First response.

Comparison 58. Questionnaire mailed on Monday vs. Friday.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 504 Odds Ratio (M‐H, Random, 95% CI) 0.83 [0.58, 1.17]
2 Final response 1 504 Odds Ratio (M‐H, Random, 95% CI) 0.83 [0.58, 1.17]

58.1. Analysis.

58.1

Comparison 58 Questionnaire mailed on Monday vs. Friday, Outcome 1 First response.

Comparison 59. Questionnaire received on Monday vs. Friday.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 460 Odds Ratio (M‐H, Random, 95% CI) 1.0 [0.64, 1.56]

Comparison 60. Q'aire sent 1‐5 weeks vs. 9‐14 weeks after hospital discharge.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 2 2324 Odds Ratio (M‐H, Random, 95% CI) 2.26 [0.69, 7.37]

Comparison 61. Pre‐contact vs. no pre‐contact.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 24 49019 Odds Ratio (M‐H, Random, 95% CI) 1.50 [1.26, 1.78]
2 Final response 47 79651 Odds Ratio (M‐H, Random, 95% CI) 1.45 [1.29, 1.63]

61.1. Analysis.

61.1

Comparison 61 Pre‐contact vs. no pre‐contact, Outcome 1 First response.

Comparison 62. Pre‐contact by phone vs. mail.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 3 978 Odds Ratio (M‐H, Random, 95% CI) 1.40 [1.02, 1.93]
2 Final response 7 3322 Odds Ratio (M‐H, Random, 95% CI) 1.18 [0.77, 1.80]

62.1. Analysis.

62.1

Comparison 62 Pre‐contact by phone vs. mail, Outcome 1 First response.

Comparison 63. Follow up vs. no follow up.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 10 10738 Odds Ratio (M‐H, Random, 95% CI) 1.56 [1.22, 2.00]
2 Final response 19 32778 Odds Ratio (M‐H, Random, 95% CI) 1.35 [1.18, 1.55]

63.1. Analysis.

63.1

Comparison 63 Follow up vs. no follow up, Outcome 1 First response.

Comparison 64. Postal follow‐up including vs. excluding q'aire.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 6 5261 Odds Ratio (M‐H, Random, 95% CI) 1.20 [0.89, 1.61]
2 Final response 11 8619 Odds Ratio (M‐H, Random, 95% CI) 1.46 [1.13, 1.90]

64.1. Analysis.

64.1

Comparison 64 Postal follow‐up including vs. excluding q'aire, Outcome 1 First response.

Comparison 65. Follow up by phone vs. mail.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First Response 4 1198 Odds Ratio (M‐H, Random, 95% CI) 0.67 [0.46, 0.97]
2 Final Response 5 2254 Odds Ratio (M‐H, Random, 95% CI) 0.86 [0.54, 1.36]

65.1. Analysis.

65.1

Comparison 65 Follow up by phone vs. mail, Outcome 1 First Response.

Comparison 66. Telephone reminder vs. no reminder.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 143 Odds Ratio (M‐H, Random, 95% CI) 4.29 [1.70, 10.81]
2 Final response 3 13922 Odds Ratio (M‐H, Random, 95% CI) 1.29 [0.85, 1.96]

66.1. Analysis.

66.1

Comparison 66 Telephone reminder vs. no reminder, Outcome 1 First response.

Comparison 67. SMS vs. postcard reminder.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 3 9947 Odds Ratio (M‐H, Random, 95% CI) 1.49 [1.23, 1.81]

Comparison 68. Follow‐up interval < 31 days vs. 31‐60 days.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 2 1608 Odds Ratio (M‐H, Random, 95% CI) 0.87 [0.50, 1.50]
2 Final response 2 1608 Odds Ratio (M‐H, Random, 95% CI) 0.97 [0.75, 1.26]

68.1. Analysis.

68.1

Comparison 68 Follow‐up interval < 31 days vs. 31‐60 days, Outcome 1 First response.

Comparison 69. Sensitive questions vs. no/fewer/less sensitive questions asked.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 5 11292 Odds Ratio (M‐H, Random, 95% CI) 0.98 [0.90, 1.07]
2 Final response 10 21393 Odds Ratio (M‐H, Random, 95% CI) 0.94 [0.88, 1.00]

69.1. Analysis.

69.1

Comparison 69 Sensitive questions vs. no/fewer/less sensitive questions asked, Outcome 1 First response.

Comparison 70. More relevant questions first vs. last.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 5817 Odds Ratio (M‐H, Random, 95% CI) 1.28 [1.15, 1.42]
2 Final response 1 5817 Odds Ratio (M‐H, Random, 95% CI) 1.23 [1.10, 1.37]

70.1. Analysis.

70.1

Comparison 70 More relevant questions first vs. last, Outcome 1 First response.

Comparison 71. Most general question first vs. last.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 3 11435 Odds Ratio (M‐H, Random, 95% CI) 0.95 [0.83, 1.09]

Comparison 72. Demographic items first vs. last.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 2 1040 Odds Ratio (M‐H, Random, 95% CI) 1.06 [0.83, 1.36]
2 Final response 4 3598 Odds Ratio (M‐H, Random, 95% CI) 1.08 [0.94, 1.25]

72.1. Analysis.

72.1

Comparison 72 Demographic items first vs. last, Outcome 1 First response.

Comparison 73. Easier questions first vs. last.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 240 Odds Ratio (M‐H, Random, 95% CI) 1.80 [0.91, 3.56]
2 Final response 2 3182 Odds Ratio (M‐H, Random, 95% CI) 1.61 [1.14, 2.26]

73.1. Analysis.

73.1

Comparison 73 Easier questions first vs. last, Outcome 1 First response.

Comparison 74. User friendly vs. standard questionnaire.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 3540 Odds Ratio (M‐H, Random, 95% CI) 1.46 [1.21, 1.75]
2 Final response 1 3540 Odds Ratio (M‐H, Random, 95% CI) 1.46 [1.21, 1.75]

74.1. Analysis.

74.1

Comparison 74 User friendly vs. standard questionnaire, Outcome 1 First response.

Comparison 75. More interesting vs. less or high salient topic vs. low.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 2 2151 Odds Ratio (M‐H, Random, 95% CI) 2.44 [1.99, 3.01]
2 Final response 3 2711 Odds Ratio (M‐H, Random, 95% CI) 2.00 [1.32, 3.04]
3 e ‐ Login 0 0 Odds Ratio (M‐H, Fixed, 95% CI) 0.0 [0.0, 0.0]
4 e ‐ Submission 1 2176 Odds Ratio (M‐H, Fixed, 95% CI) 1.85 [1.52, 2.26]

75.1. Analysis.

75.1

Comparison 75 More interesting vs. less or high salient topic vs. low, Outcome 1 First response.

Comparison 76. Open‐ended vs. closed questions.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 372 Odds Ratio (M‐H, Random, 95% CI) 0.38 [0.25, 0.59]
2 Final response 3 1764 Odds Ratio (M‐H, Random, 95% CI) 0.31 [0.09, 1.04]

76.1. Analysis.

76.1

Comparison 76 Open‐ended vs. closed questions, Outcome 1 First response.

Comparison 77. Open‐ended items first vs. other items first.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 300 Odds Ratio (M‐H, Random, 95% CI) 0.89 [0.55, 1.44]
2 Final response 1 300 Odds Ratio (M‐H, Random, 95% CI) 1.26 [0.73, 2.19]

77.1. Analysis.

77.1

Comparison 77 Open‐ended items first vs. other items first, Outcome 1 First response.

Comparison 78. Closed‐ended items first vs. other items first.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 300 Odds Ratio (M‐H, Random, 95% CI) 1.15 [0.71, 1.86]
2 Final response 1 300 Odds Ratio (M‐H, Random, 95% CI) 0.93 [0.54, 1.59]

78.1. Analysis.

78.1

Comparison 78 Closed‐ended items first vs. other items first, Outcome 1 First response.

Comparison 79. 'Don't know' boxes included vs. not.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 1360 Odds Ratio (M‐H, Random, 95% CI) 1.03 [0.82, 1.29]

Comparison 80. Circle answer vs. tick box format.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 2 1125 Odds Ratio (M‐H, Random, 95% CI) 0.96 [0.74, 1.26]

Comparison 81. Response options listed in increasing vs. decreasing order.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 6783 Odds Ratio (M‐H, Random, 95% CI) 1.06 [0.94, 1.18]

Comparison 82. High vs. medium frequency response alternatives.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 2 3882 Odds Ratio (M‐H, Random, 95% CI) 1.40 [0.58, 3.38]

Comparison 83. 5‐step vs. 10‐step response scale.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 654 Odds Ratio (M‐H, Random, 95% CI) 0.78 [0.52, 1.19]

Comparison 84. Check categories or specify numbers vs. check categories only.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 740 Odds Ratio (M‐H, Random, 95% CI) 0.80 [0.60, 1.06]
2 Final response 1 740 Odds Ratio (M‐H, Random, 95% CI) 0.80 [0.60, 1.06]

84.1. Analysis.

84.1

Comparison 84 Check categories or specify numbers vs. check categories only, Outcome 1 First response.

84.2. Analysis.

84.2

Comparison 84 Check categories or specify numbers vs. check categories only, Outcome 2 Final response.

Comparison 85. Individual item vs. stem & leaf format.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 1500 Odds Ratio (M‐H, Random, 95% CI) 0.88 [0.70, 1.10]

Comparison 86. Horizontal vs. vertical orientation of response options.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 400 Odds Ratio (M‐H, Random, 95% CI) 3.12 [1.63, 5.96]

Comparison 87. Conventional vs. randomised response technique.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 2 5830 Odds Ratio (M‐H, Random, 95% CI) 1.89 [1.69, 2.11]
2 Final response 4 7345 Odds Ratio (M‐H, Random, 95% CI) 1.52 [0.85, 2.72]

87.1. Analysis.

87.1

Comparison 87 Conventional vs. randomised response technique, Outcome 1 First response.

Comparison 88. Factual questions only vs. factual and attitudinal questions.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 1280 Odds Ratio (M‐H, Random, 95% CI) 1.34 [1.01, 1.77]

Comparison 89. Teaser on envelope vs. none.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 190 Odds Ratio (M‐H, Random, 95% CI) 3.08 [1.27, 7.44]
2 Final response 1 190 Odds Ratio (M‐H, Random, 95% CI) 3.08 [1.27, 7.44]

89.1. Analysis.

89.1

Comparison 89 Teaser on envelope vs. none, Outcome 1 First response.

Comparison 90. Questionnaire sent with supplement vs. alone.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 1795 Odds Ratio (M‐H, Random, 95% CI) 0.86 [0.70, 1.07]

Comparison 91. Extra questionnaire for relatives included vs. not.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 2 4943 Odds Ratio (M‐H, Random, 95% CI) 0.67 [0.60, 0.76]

Comparison 92. Consent form included vs. not.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 414 Odds Ratio (M‐H, Random, 95% CI) 1.21 [0.81, 1.81]
2 Final response 1 414 Odds Ratio (M‐H, Random, 95% CI) 1.32 [0.89, 1.95]

92.1. Analysis.

92.1

Comparison 92 Consent form included vs. not, Outcome 1 First response.

Comparison 93. Multi‐option vs. standard consent form.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 200 Odds Ratio (M‐H, Random, 95% CI) 0.91 [0.49, 1.68]

Comparison 94. University sponsor/source vs. other.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 4 5241 Odds Ratio (M‐H, Random, 95% CI) 1.35 [0.88, 2.08]
2 Final response 14 21628 Odds Ratio (M‐H, Random, 95% CI) 1.32 [1.13, 1.54]
3 e ‐ Login 2 3845 Odds Ratio (M‐H, Random, 95% CI) 0.80 [0.67, 0.96]
4 e ‐ Submission 2 3845 Odds Ratio (M‐H, Random, 95% CI) 0.84 [0.69, 1.01]

94.1. Analysis.

94.1

Comparison 94 University sponsor/source vs. other, Outcome 1 First response.

94.3. Analysis.

94.3

Comparison 94 University sponsor/source vs. other, Outcome 3 e ‐ Login.

Comparison 95. Sent or signed by more vs. less senior/well‐known person.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 3 1484 Odds Ratio (M‐H, Random, 95% CI) 1.06 [0.85, 1.31]
2 Final response 10 5644 Odds Ratio (M‐H, Random, 95% CI) 1.05 [0.89, 1.23]
3 e ‐ Login 1 17346 Odds Ratio (M‐H, Random, 95% CI) 0.98 [0.91, 1.06]
4 e ‐ Submission 3 23027 Odds Ratio (M‐H, Random, 95% CI) 1.05 [0.95, 1.15]

95.1. Analysis.

95.1

Comparison 95 Sent or signed by more vs. less senior/well‐known person, Outcome 1 First response.

95.3. Analysis.

95.3

Comparison 95 Sent or signed by more vs. less senior/well‐known person, Outcome 3 e ‐ Login.

Comparison 96. University printed envelope vs. plain.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 500 Odds Ratio (M‐H, Random, 95% CI) 1.10 [0.77, 1.57]
2 Final response 1 500 Odds Ratio (M‐H, Random, 95% CI) 0.88 [0.61, 1.28]

96.1. Analysis.

96.1

Comparison 96 University printed envelope vs. plain, Outcome 1 First response.

Comparison 97. Pre‐contact by medical researcher vs. non medical researcher.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 2 924 Odds Ratio (M‐H, Random, 95% CI) 1.01 [0.55, 1.86]

Comparison 98. Q'aire sent by GP vs. by research group.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 409 Odds Ratio (M‐H, Random, 95% CI) 1.49 [1.00, 2.24]
2 Final response 2 1106 Odds Ratio (M‐H, Random, 95% CI) 1.52 [0.73, 3.15]

98.1. Analysis.

98.1

Comparison 98 Q'aire sent by GP vs. by research group, Outcome 1 First response.

Comparison 99. Ethnically unidentifiable/white vs. other name.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 600 Odds Ratio (M‐H, Random, 95% CI) 1.12 [0.79, 1.59]
2 Final response 5 5959 Odds Ratio (M‐H, Random, 95% CI) 1.07 [0.90, 1.27]

99.1. Analysis.

99.1

Comparison 99 Ethnically unidentifiable/white vs. other name, Outcome 1 First response.

Comparison 100. Male vs. female investigator or male vs. female signature.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 204 Odds Ratio (M‐H, Random, 95% CI) 1.42 [0.76, 2.64]
2 Final response 2 3146 Odds Ratio (M‐H, Random, 95% CI) 1.07 [0.72, 1.58]
3 e ‐ Login 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
4 e ‐ Submission 2 720 Odds Ratio (M‐H, Random, 95% CI) 0.55 [0.38, 0.80]

100.1. Analysis.

100.1

Comparison 100 Male vs. female investigator or male vs. female signature, Outcome 1 First response.

Comparison 101. Assurance of confidentiality vs. none.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 25000 Odds Ratio (M‐H, Random, 95% CI) 1.33 [1.24, 1.42]

Comparison 102. Included statement that others had responded vs. no statement.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 468 Odds Ratio (M‐H, Random, 95% CI) 1.12 [0.76, 1.65]
2 Final response 1 468 Odds Ratio (M‐H, Random, 95% CI) 1.12 [0.76, 1.65]
3 e ‐ Login 1 8586 Odds Ratio (M‐H, Random, 95% CI) 1.41 [1.28, 1.56]
4 e ‐ Submission 1 8586 Odds Ratio (M‐H, Random, 95% CI) 1.52 [1.36, 1.70]

102.1. Analysis.

102.1

Comparison 102 Included statement that others had responded vs. no statement, Outcome 1 First response.

102.3. Analysis.

102.3

Comparison 102 Included statement that others had responded vs. no statement, Outcome 3 e ‐ Login.

Comparison 103. Choice to opt‐out from study vs. none.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 515 Odds Ratio (M‐H, Random, 95% CI) 1.10 [0.77, 1.56]
2 Final response 4 3555 Odds Ratio (M‐H, Random, 95% CI) 0.92 [0.66, 1.28]

103.1. Analysis.

103.1

Comparison 103 Choice to opt‐out from study vs. none, Outcome 1 First response.

Comparison 104. Instructions given vs. not.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 2000 Odds Ratio (M‐H, Random, 95% CI) 0.89 [0.74, 1.06]

Comparison 105. Response deadline given vs. no deadline.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 3 2575 Odds Ratio (M‐H, Random, 95% CI) 1.25 [0.93, 1.69]
2 Final response 6 5661 Odds Ratio (M‐H, Random, 95% CI) 1.00 [0.84, 1.19]
3 e ‐ Login 1 8586 Odds Ratio (M‐H, Random, 95% CI) 1.20 [1.07, 1.35]
4 e ‐ Submission 1 8586 Odds Ratio (M‐H, Random, 95% CI) 1.18 [1.03, 1.34]

105.1. Analysis.

105.1

Comparison 105 Response deadline given vs. no deadline, Outcome 1 First response.

105.3. Analysis.

105.3

Comparison 105 Response deadline given vs. no deadline, Outcome 3 e ‐ Login.

Comparison 106. Mention of obligation to respond vs. none.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 3 600 Odds Ratio (M‐H, Random, 95% CI) 1.61 [1.16, 2.22]
2 Final response 3 600 Odds Ratio (M‐H, Random, 95% CI) 1.61 [1.16, 2.22]

106.1. Analysis.

106.1

Comparison 106 Mention of obligation to respond vs. none, Outcome 1 First response.

Comparison 107. Request for telephone number vs. none.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 702 Odds Ratio (M‐H, Random, 95% CI) 1.0 [0.65, 1.54]
2 Final response 1 702 Odds Ratio (M‐H, Random, 95% CI) 1.0 [0.65, 1.54]

107.1. Analysis.

107.1

Comparison 107 Request for telephone number vs. none, Outcome 1 First response.

Comparison 108. Respond on questionnaire vs. on separate form.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 200 Odds Ratio (M‐H, Random, 95% CI) 1.11 [0.59, 2.07]
2 Final response 1 200 Odds Ratio (M‐H, Random, 95% CI) 1.13 [0.57, 2.27]

108.1. Analysis.

108.1

Comparison 108 Respond on questionnaire vs. on separate form, Outcome 1 First response.

Comparison 109. Mention of follow‐up contact vs. none.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 5 4553 Odds Ratio (M‐H, Random, 95% CI) 1.16 [1.02, 1.33]
2 Final response 7 7053 Odds Ratio (M‐H, Random, 95% CI) 1.02 [0.91, 1.15]

109.1. Analysis.

109.1

Comparison 109 Mention of follow‐up contact vs. none, Outcome 1 First response.

Comparison 110. Explanation for non‐participation requested vs. not.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 667 Odds Ratio (M‐H, Random, 95% CI) 0.97 [0.71, 1.32]
2 Final response 2 1907 Odds Ratio (M‐H, Random, 95% CI) 1.14 [0.83, 1.57]

110.1. Analysis.

110.1

Comparison 110 Explanation for non‐participation requested vs. not, Outcome 1 First response.

Comparison 111. Time estimate for completion given vs. not.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 600 Odds Ratio (M‐H, Random, 95% CI) 1.10 [0.76, 1.58]
2 Final response 1 600 Odds Ratio (M‐H, Random, 95% CI) 1.10 [0.76, 1.58]

111.1. Analysis.

111.1

Comparison 111 Time estimate for completion given vs. not, Outcome 1 First response.

Comparison 112. Detailed vs. brief cover letter.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 500 Odds Ratio (M‐H, Random, 95% CI) 1.08 [0.74, 1.58]

Comparison 113. Appeal vs. none.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 2 1251 Odds Ratio (M‐H, Random, 95% CI) 1.06 [0.79, 1.42]
3 e ‐ Login 2 3845 Odds Ratio (M‐H, Random, 95% CI) 0.85 [0.71, 1.02]
4 e ‐ Submission 2 3844 Odds Ratio (M‐H, Random, 95% CI) 0.84 [0.70, 1.01]

113.3. Analysis.

113.3

Comparison 113 Appeal vs. none, Outcome 3 e ‐ Login.

Comparison 114. Note requesting not to remove ID code vs. none.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 100 Odds Ratio (M‐H, Random, 95% CI) 0.37 [0.14, 0.96]
2 Final response 1 100 Odds Ratio (M‐H, Random, 95% CI) 0.37 [0.14, 0.96]

114.1. Analysis.

114.1

Comparison 114 Note requesting not to remove ID code vs. none, Outcome 1 First response.

Comparison 115. Request for participant signature vs. none.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 1 201 Odds Ratio (M‐H, Random, 95% CI) 1.19 [0.65, 2.18]

Comparison 116. Questionnaire endorsed vs. not endorsed.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 395 Odds Ratio (M‐H, Random, 95% CI) 0.33 [0.15, 0.74]
2 Final response 1 395 Odds Ratio (M‐H, Random, 95% CI) 0.63 [0.43, 0.94]

116.1. Analysis.

116.1

Comparison 116 Questionnaire endorsed vs. not endorsed, Outcome 1 First response.

Comparison 117. Veiled threat in follow‐up letter vs. none.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 671 Odds Ratio (M‐H, Random, 95% CI) 2.09 [1.49, 2.93]
2 Final response 1 671 Odds Ratio (M‐H, Random, 95% CI) 2.09 [1.49, 2.93]

117.1. Analysis.

117.1

Comparison 117 Veiled threat in follow‐up letter vs. none, Outcome 1 First response.

Comparison 118. Appeal stresses benefit to sponsor vs. other.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 3 2376 Odds Ratio (M‐H, Random, 95% CI) 1.20 [0.88, 1.63]
2 Final response 8 10908 Odds Ratio (M‐H, Random, 95% CI) 0.99 [0.86, 1.13]

118.1. Analysis.

118.1

Comparison 118 Appeal stresses benefit to sponsor vs. other, Outcome 1 First response.

Comparison 119. Appeal stresses benefit to respondent vs. other.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 1 1500 Odds Ratio (M‐H, Random, 95% CI) 0.97 [0.78, 1.21]
2 Final response 9 13175 Odds Ratio (M‐H, Random, 95% CI) 0.98 [0.82, 1.16]

119.1. Analysis.

119.1

Comparison 119 Appeal stresses benefit to respondent vs. other, Outcome 1 First response.

Comparison 120. Appeal stresses benefit to society vs. other.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 2 1956 Odds Ratio (M‐H, Random, 95% CI) 0.91 [0.59, 1.40]
2 Final response 10 12731 Odds Ratio (M‐H, Random, 95% CI) 1.09 [0.92, 1.29]

120.1. Analysis.

120.1

Comparison 120 Appeal stresses benefit to society vs. other, Outcome 1 First response.

Comparison 121. Anonymous vs. not anonymous.

Outcome or subgroup title No. of studies No. of participants Statistical method Effect size
1 First response 0 0 Odds Ratio (M‐H, Random, 95% CI) 0.0 [0.0, 0.0]
2 Final response 2 2070 Odds Ratio (M‐H, Random, 95% CI) 0.96 [0.66, 1.39]

Characteristics of studies

Characteristics of included studies [ordered by study ID]

Aadahl 2003.

Methods Random allocation: random numbers using SAS
Data Random sample of 2543 men and women from the Danish Civil Registration System (Copenhagen County, Denmark)
Comparisons 1. Lottery (25 euro voucher)
2. Control
Outcomes Response at 4 weeks
Topic Health: Self‐rated health, physical activity, and socio‐demographics
Mode of Administration Postal
Notes Mean age: 40.5 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Adams 1982.

Methods Random allocation: method not specified
Data Full‐time students (Brigham Young University, US)
Comparisons 1. 1‐page questionnaire 
 2. 3‐ page questionnaire 
 3. 5‐ page questionnaire
Outcomes Response at 3 months
Topic Non‐health
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Albaum 1987.

Methods Random allocation: method not specified
Data Members of a public employees credit
Comparisons 1. University source; Open code 
 2. Research firm source; Open code 
 3. Credit union source; Open code 
 4. University source; No code 
 5. Research firm source; No code 
 6. Credit union source; No code
Mailed reminder notification and follow up
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Albaum 1989.

Methods Random allocation: method not specified
Data Marketing managers of manufacturing firms (Denmark)
Comparisons 1. Pre‐contact by letter; Brochure explaining the study in depth 
 2. Pre‐contact; No brochure 
 3. No pre‐contact; Brochure 
 4. No pre‐contact; No brochure
Outcomes Response within 67 days
Topic Non‐health: Business, Employment, and Finance
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Alutto 1970.

Methods Random allocation: alternation
Data Members of a western New York State chamber of commerce
Comparisons 1. Questionnaire sent to work address 
 2. Questionnaire sent to home address
Outcomes Response period not specified
Topic Non‐health: Attitudes towards universities
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Andreasen 1970.

Methods Random allocation: method not specified
Data New York State lottery winners
Comparisons 1. Mimeographed salutation; Follow‐up mimeographed 
 2. Mimeographed salutation; Follow‐up handwritten 
 3. Hand‐typed salutation; 
 Follow‐up mimeographed 
 4. Hand‐typed salutation; Follow‐up handwritten 
 5. Hand‐typed salutation using name of participant with hand‐written postscript; Follow‐up mimeographed 
 6. Hand‐typed salutation using name of participant with hand‐written postscript; Follow‐up handwritten
Follow‐up letters sent after 3 weeks. Follow‐up questionnaires sent after 4 weeks.
Outcomes Response period not specified
Topic Non‐health
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Arzheimer 1999.

Methods Random allocation: method not specified
Data A random sample of people listed on registration file, Hamburg, Germany
Comparisons 1. Phonecard worth 6 Deutsch marks included 
 2. No incentive
Outcomes Response in first wave of mailing
Topic Non‐health: Voting behaviour
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Asch 1996.

Methods Random allocation: method not specified
Data Subscribers to Nursing who had previously indicated practice in critical care settings (US)
Comparisons 1. Questionnaire sent 3 times 
 2. Questionnaire sent with postcard. If postcard was returned, participant received no follow‐up mailings
Outcomes Response period not specified
Topic Health
Mode of Administration Postal
Notes Author contacted: no further information on allocation concealment
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Asch 1998.

Methods Random allocation: method not specified
Data Primary care physicians identified through the American Medical Association Physician Master File (US)
Comparisons 1. $2 incentive sent with questionnaire 
 2. $5 incentive sent with questionnaire
Outcomes Response period not specified
Topic Health
Mode of Administration Postal
Notes Author contacted: no further information on allocation concealment
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Ashing‐Giwa 2000.

Methods Random allocation: method not specified
Data A sample of African‐American and white American breast cancer patients diagnosed in 1989 and 1990
Comparisons 1. $5 gift certificate sent with questionnaire 
 2. Promise of $5 gift certificate on response
Outcomes Response period not specified
Topic Health: Quality of life in long‐term breast cancer survivors
Mode of Administration Postal
Notes Mean age: 63.6 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Aveyard 2001.

Methods Random allocation: participants randomly sorted and then first 150 given intervention
Data 300 smokers selected randomly from 2 general practices in the United Kingdom
Comparisons 1. Pencil and eraser sent with questionnaire 
 2. No pencil or eraser sent with questionnaire
Outcomes Response period not specified
Topic Health: Recruitment for a smoking cessation programme
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Bachman 1987.

Methods Random allocation: method not specified
Data Tax payers (Missouri)
Comparisons 1. Student sponsor; Social appeal 
 2. Student sponsor; Help the sponsor appeal 
 3. Business sponsor; Social appeal 
 4. Business sponsor; Help the sponsor appeal 
 5. Commercial sponsor; Social appeal 
 6. Commercial sponsor; Help the sponsor appeal
Outcomes Response period not specified
Topic Non‐health: Public attitude towards Missouri Department of Revenue
Mode of Administration Postal
Notes Author contacted: no further information on allocation concealment
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Barker 1996.

Methods Random allocation: using random number generation
Data Individuals randomly selected from electoral registers (Solihull, UK)
Comparisons 1. Question on sexual health included 
 2. Question on sexual health not included
Reminder letter and questionnaire sent to non‐responders 3 weeks after initial mailing
Outcomes Response period not specified
Topic Health: Sexual health
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Bauer 2004.

Methods Random allocation
Data People who participated both in the Community Intervention Trial for Smoking Cessation (COMMIT) as well as the follow‐up study
Comparisons 1. US$ 2 Cheque
2. US$ 10 Cheque
3. No incentive
Outcomes Response period not specified
Topic Health: Smoking cessation
Mode of Administration Postal
Notes Age: Mostly 48‐57 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Becker 2000a.

Methods Random allocation: method not specified
Data BSN alumni who graduated between 1989 and 1997 who had not returned an initial survey
Comparisons 1. Second questionnaire sent as follow up 
 2. Postcard follow up (no second questionnaire)
Outcomes Response period not specified
Topic Non‐health: Professional experience since graduation and perceptions of academic preparation
Mode of Administration Postal
Notes Additional data obtained from author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Becker 2000b.

Methods Random allocation: method not specified
Data Alumni who graduated with a PhD or MSN between 1988 and 1997 who had not returned an initial survey
Comparisons 1. Second questionnaire sent as follow up 
 2. Postcard follow up (no second questionnaire)
Outcomes Response period not specified
Topic Non‐health: Professional experience since graduation and perceptions of academic preparation
Mode of Administration Postal
Notes Additional data obtained from author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Beebe 2005a.

Methods Random allocation: using RANUNI function in SAS
Data Medicaid enrollees.Simple random sample
Comparisons 1. US$ 2 Bill
2. No incentive
Outcomes Response period not specified
Topic Health: Racial and ethnic disparities in the use of health services and barriers to care
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Beebe 2005b.

Methods Random allocation: using RANUNI function in SAS
Data Medicaid enrollees. American Indian
Comparisons 1. US$ 2 Bill
2. No incentive
Outcomes Response period not specified
Topic Health: Racial and ethnic disparities in the use of health services and barriers to care
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Beebe 2005c.

Methods Random allocation: using RANUNI function in SAS
Data Medicaid enrollees
Comparisons 1. US$ 2 Bill
2. No incentive
Outcomes Response period not specified
Topic Health: Racial and ethnic disparities in the use of health services and barriers to care
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Beebe 2005d.

Methods Random allocation: using RANUNI function in SAS
Data Medicaid enrollees. Somali
Comparisons 1. US$ 2 Bill
2. No incentive
Outcomes Response period not specified
Topic Health: Racial and ethnic disparities in the use of health services and barriers to care
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Beebe 2005e.

Methods Random allocation: using RANUNI function in SAS
Data Medicaid enrollees. Latino
Comparisons 1. US$ 2 Bill
2. No incentive
Outcomes Response period not specified
Topic Health: Racial and ethnic disparities in the use of health services and barriers to care
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Beebe 2005f.

Methods Random allocation: using RANUNI function in SAS
Data Medicaid enrollees. African American
Comparisons 1. US$ 2 Bill
2. No incentive
Outcomes Response period not specified
Topic Health: Racial and ethnic disparities in the use of health services and barriers to care
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Beebe 2007.

Methods Random allocation: using RANUNI function in SAS
Data Mayo clinic patients
Comparisons 1. Small booklet (6 1/8 X 8 1/4")
2. Large booklet (8 1/4 X 11")
3. Blue booklet
8. White booklet
Outcomes Response period not specified
Topic Health: Measure awareness and knowledge of privacy practices, and general opinions on privacy and health care
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author; Mean age: 57.6 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Bell 2004.

Methods Random allocation : computerised random number generation
Data People who had signed up for the 'Adventist Health Study‐2'
Comparisons 1. Follow‐up phone call
2. No follow‐up phone call
Outcomes Response within approximately 6 months
Topic Health: Dietary habits and risk of cancer
Mode of Administration Postal
Notes Me an age: 67.5 years; Additional data obtained from author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Bellizzi 1986.

Methods Random allocation: random draw
Data People randomly selected from a local city telephone directory, USA
Comparisons 1. $1 bill included with questionnaire 
 2. No incentive
Outcomes Response period not specified
Topic Non‐health: Supermarket shopping
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Berdie 1973.

Methods Random allocation: method not specified
Data Staff of University of Minnesota, including professors of each rank
Comparisons 1. 1‐page questionnaire 
 2. 2‐ page questionnaire 
 3. 4‐ page questionnaire
Outcomes Response within 20 days
Topic Non‐health: Current social problems
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Bergen 1957.

Methods Random allocation: method not specified
Data Teachers in municipal elementary schools (Amsterdam)
Comparisons 1. Pre‐notification 
 2. None
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Berk 1993.

Methods Random allocation: method not specified
Data Physicians
Comparisons 1. $10 with first mailing; Follow‐up questionnaire and letter mentioning the incentive 
 2. No incentive with first mailing; Follow‐up questionnaire with a $10 incentive and letter explaining the importance of the study 
 3. No mention of $10 incentive in either first or second mailing
Follow‐ups sent after 3 weeks
Outcomes Response period not specified
Topic Health: Cost‐effectiveness of 2 alternative methods of diagnosing allergies
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Berry 1987.

Methods Random allocation: method not specified
Data Physician members of the American Medical Association
Comparisons 1. Cheque sent with first mailing 
 2. Promise of cheque with first mailing
Non‐responders received a second mailing followed by a telephone call. If they no longer had the questionnaire, a third copy was sent
Outcomes Response period not specified
Topic Health: Evaluation of National Institute of Health Consensus Development Programme
Mode of Administration Postal
Notes Mean age: 48 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Beydoun 2006.

Methods Random allocation: using computerised database
Data Women of reproductive age residing in Iowa county
Comparisons 1. Unconditional $5 Telephone card + Conditional $25 Check
2. Conditional $ 30 Check
Outcomes Response period not specified
Topic Not specified
Mode of Administration Electronic: CATI
Notes Age: 18‐49 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Bhandari 2003.

Methods Random allocation: computerised random number generation
Data Surgeon members of the orthopaedic trauma association
Comparisons 1. Survey endorsed in cover letter by 'opinion leaders' (high profile surgeons) 
 2. Survey not endorsed
Outcomes Response period not specified
Topic Health: Evaluate surgeons opinions regarding optimal treatment of fractures of the tibial shaft
Mode of Administration Postal
Notes Mean age: 30.5 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Biner 1988.

Methods Random allocation: method not specified
Data Residents of a mid‐western US city
Comparisons 1. Reactance appeal; $1 incentive 
 2. Reactance appeal; No incentive 
 3. No reactance appeal; $1 incentive 
 4. No reactance appeal; No incentive
Outcomes Response within 3 weeks
Topic Non‐health: Residents attitudes about the city
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Biner 1990.

Methods Random allocation: method not specified
Data Residents of a mid‐western US city
Comparisons 1. $1 incentive; Obligatory cover letter 
 2. $1 incentive; Appreciative cover letter 
 3. $0.25 incentive; Obligatory cover letter 
 4. $0.25 incentive; Appreciative cover letter
Outcomes Response within 3 weeks
Topic Non‐health: Residents attitudes about the city
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Biner 1994.

Methods Random allocation: method not specified
Data Residents of a mid‐western US city
Comparisons 1. Short questionnaire; $1 incentive and obligatory cover letter 
 2. Short questionnaire; $1 incentive and appreciative cover letter 
 3. Long questionnaire; $1 incentive and obligatory cover letter 
 4. Long questionnaire; $1 incentive and appreciative cover letter
Outcomes Response within 3 weeks
Topic Non‐health: Residents attitudes about the city
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Birnholtz 2004.

Methods Random allocation: computerised random number generation
Data Users of a collaboratory for earthquake engineering research
Comparisons 1. $5 bill
2. Gift certificate for Amazon.com
Outcomes Response period was 6 weeks
Topic Non‐health: Participants research work and perception of a set of collaboration tools
Mode of Administration Electronic: Web based
Notes Additional data obtained from the author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Blass 1981.

Methods Random allocation: method not specified
Data Certified psychologists who did not respond to previous mailing of the questionnaire
Comparisons 1. Consensus statement; Threat of follow up 
 2. Consensus statement; No threat of follow up 
 3. No consensus statement; Threat of follow up 
 4. No consensus statement; No threat of follow up
Outcomes Response period not specified
Topic Health: Psychologist behavior and attitudes towards continuing education
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Blass‐Wilhems 1982.

Methods Random allocation: random walk sampling
Data Not known
Comparisons 1. Real postage stamp 
 2. Postage paid reply
Outcomes
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Blomberg 1996.

Methods Random allocation: using a list of numbers between 1‐99 selected in a 'random' order by a researcher
Data Patients at the Stockholm County Council Institute of Psychotherapy
Comparisons 1. Questionnaire with promise of lottery ticket on response 
 2. Questionnaire with lottery ticket enclosed 
 3. Questionnaire with no incentive
All non‐respondents were sent reminders at 3, 6 and 10 weeks after initial mailing 
 At 14 weeks, non‐responders were sent a brief questionnaire regarding their reasons for not responding
Outcomes Response within 12 weeks. Response period for second questionnaire not specified
Topic Health: Psychotherapy measures ‐ General Symptom Index, Sense of Coherence, and Change in Target Complaints
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author. Author confirmed allocation concealment
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Blythe 1986.

Methods Random allocation: method not specified
Data Social workers
Comparisons 1. Questionnaire with an opportunity to enter a lottery 
 2. Questionnaire without lottery offer
Reminder letter sent after 1 week. Non‐ respondents followed‐up at 3 and 7 weeks with offer to participate in the lottery.
Outcomes Response within 30 days
Topic Health: Application of clinical evaluation tools in practice
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Boser 1990.

Methods Random allocation: alternation
Data Graduates from the College of Education of a major university (US)
Comparisons 1. Questionnaire in folder format 
 2. Questionnaire in stapled format
Outcomes Response within 4 weeks
Topic Non‐health: Teaching
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Bosnjak 2003.

Methods Random allocation: computerised random number generation
Data Local professional sales association members in the mid‐atlantic US
Comparisons 1. Unconditional $2 via Paypal
2. Conditional $2
3. Conditional Prize draw (two $50 and four $25 prizes)
4. No incentive
Outcomes Response period not specified
Topic Non‐Health: Trends and concerns in real estates
Mode of Administration Electronic: Web survey
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate.

Bredart 2002.

Methods Random allocation: method not specified
Data Breast cancer patients undergoing surgical treatment within the surgery department of the European Institute of Oncology in Milan
Comparisons 1. Questionnaire sent 2 weeks after hospital discharge 
 2. Questionnaire sent 3 months after hospital discharge
Outcomes Response period not specified
Topic Health
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Brehaut 2006.

Methods Random allocation: computerised random number generation
Data Members of the Canadian Association of Emergency Physicians
Comparisons 1. Single sided print format
2. Double sided print format
3. Known sender recognition
4. Unknown sender recognition
Outcomes Response period not specified
Topic Health: Clinical decision rules
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Brems 2006.

Methods Random allocation: alternation
Data Licensed healthcare professionals from Alaska and New Mexico in the US
Comparisons 1. First‐class mail
2. Priority mail
Outcomes Response period not specified
Topic Health: Range of treatment used by physical and behavioural healthcare providers, ethical issues
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Brennan 1991.

Methods Random allocation: method not specified
Data People listed on 1 of the 57 electoral rolls representing the main urban centres, New Zealand
Comparisons 1. Control ‐ no incentive 
 2. 20c coin with first mailing 
 3. 50c coin with first mailing 
 4. $1 note with first mailing 
 5. 20c coin with second mailing 
 6. 50c coin with second mailing 
 7. $1 note with second mailing 
 8. Entry into prize draw for $200 cash offered with each mail out 
 9. Entry into prize draw for $200 gift voucher offered with each mail out
Outcomes Response within 21 days of the third mailing (49 days after initial mailing)
Topic Non‐health: Personal finance status
Mode of Administration Postal
Notes Randomisation confirmed through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Brennan 1992a.

Methods Random allocation: method not specified
Data People listed on a financial service company's 'hot prospect' list
Comparisons 1. $0.50 incentive 
 2. No incentive
Outcomes Response period not specified
Topic Non‐health: Finances and shopping behaviours
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Brennan 1992b.

Methods Random allocation: method not specified
Data People listed on the electoral roll (New Zealand)
Comparisons 1. $0.50 incentive 
 2. No incentive
Outcomes Response period not specified
Topic Non‐health: Finances and shopping behaviours
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Brennan 1992c.

Methods Random allocation: method not specified
Data People listed on the electoral roll (New Zealand)
Comparisons 1. $0.50 incentive 
 2. No incentive
Outcomes Response period not specified
Topic Non‐health: Finances and shopping behaviours
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Brennan 1993a.

Methods Random allocation: method not specified
Data Dairy and beef farmers
Comparisons 1. $0.50 coin with first mailing 
 2. $1 coin with first mailing 
 3. $1 lottery ticket with first mailing 
 4. No incentive
Outcomes Response period not specified
Topic Non‐health: Marketing
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Brennan 1993b.

Methods Random allocation: method not specified
Data People listed on the electoral roll (New Zealand)
Comparisons 1. $0.50 coin with first mailing 
 2. $1 coin with first mailing 
 3. Promise that $1 would be donated to a charity for each valid return (in each of 3 mailings) 
 4. No incentive
Outcomes Response period not specified
Topic Non‐health: Marketing
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Bright 2002.

Methods Random allocation: method not specified
Data US Marinas
Comparisons 1. Offer of entry into a prize draw and summary of study results on return of questionnaire 
 2. No incentive offered
Outcomes Response period not specified
Topic Non‐health: Perceptions of decision makers at US Marinas
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Brook 1978.

Methods Random allocation: alternation.
Data People who had been interviewed when shopping (Southampton, UK)
Comparisons 1. First class stamp out; First class stamp return 
 2. First class stamp out; Second class stamp return 
 3. Second class stamp out; First class stamp return 
 4. Second class stamp out; Second class stamp return 
 5. First class stamp out; Second class business reply return 
 6. Second class stamp out; Second class business reply return
Outcomes Response within 2 weeks
Topic Non‐health: Marketing
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Brown 1965.

Methods Random allocation: method not specified
Data Non‐paediatric physicians (US)
Comparisons 1. 2‐ page questionnaire (first page was letter with 2 cystic fibrosis screening questions; second page asked for details of patients seen) 
 2. 1‐page cover letter and postcard with 2 cystic fibrosis screening questions
Outcomes Response period not specified
Topic Health: Cystic fibrosis
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Brown 1975.

Methods Random allocation: method not specified
Data Officers and enlisted men
Comparisons 1. Pre‐notification; Randomised enquiry method 
 2. No pre‐notification; Randomised enquiry method 
 3. Pre‐notification; Conventional method 
 4. No pre‐notification; Conventional method
Outcomes Response period not specified
Topic Health: Assessment of illicit drug use
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Bruce 2000.

Methods Random allocation: method not specified
Data People randomly selected from households in central Sydney (Australia) who had agreed to participate during an earlier phone interview
Comparisons 1. Phone call reminder to non‐responders 
 2. Postcard reminder to non‐responders
Outcomes Response period not specified
Topic Health: Colorectal Cancer Screening
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Brøgger 2007.

Methods Random allocation: method not specified
Data Permanent residents of Norway
Comparisons 1. Postal plus optional Internet response
2. Only postal response
Outcomes Response period not specified
Topic Health: Respiratory survey (to establish the occurrence and risk factors for asthma and allergies)
Mode of Administration Postal
Notes Mean age: 30.7 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Buchman 1982.

Methods Random allocation: alternation
Data Certified public accountants
Comparisons 1. Conventional questionnaire 
 2. Randomised response technique employed for each question
Outcomes Response period not specified
Topic Non‐health: Audit procedures
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Burns 1980.

Methods Random allocation: method not specified
Data A random sample of bank and savings and loan chief executive officers, USA
Comparisons 1. No incentive; No follow up 
 2. 25 cent incentive; No follow up 
 3. 25 cent incentive; Follow‐up postcard sent 10 days after initial mailing 
 4. No incentive; Follow‐up postcard sent 10 days after initial mailing
Outcomes Response period not specified
Topic Non‐health: Commercial population
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Buttle 1997.

Methods Random allocation
Data Managing Directors of the companies listed on the DTI Quality Assurance Register 1995
Comparisons 1. Questionnaires printed on white paper
2. Questionnaires printed on yellow paper
Outcomes Response period not specified
Topic Non‐health: Perceived costs and benefits of ISO 9000 in certified organisations
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Cabana 2000.

Methods Random allocation: method not specified
Data Paediatricians listed as general paediatricians in the American Medical Association master file
Comparisons 1. Survey logo on questionnaire only 
 2. Survey logo on cover letter, return envelope, questionnaire and outer envelope
Outcomes Response period not specified
Topic Health
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Campbell 1990.

Methods Random allocation: method not specified
Data People listed on the electoral roll (Southampton, UK)
Comparisons 1. Participants told replies would be anonymous 
 2. Participants told replies would not be anonymous and would be followed‐up after 3 weeks
Outcomes Response period not specified
Topic Health: Knowledge of AIDS
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Camunas 1990.

Methods Random allocation: method not specified
Data Nurses who were members of the New York State Nurses Association
Comparisons Experiment 1: 
 1. Questionnaire, cover letter and brochure 
 2. Questionnaire, cover letter with an invitation to join the Nursing association and brochure 
 3. Questionnaire and cover letter only
Experiment 2: 
 1. Questionnaire, cover letter and $1bill incentive 
 2. Questionnaire and cover letter only
Questionnaires were colour‐coded for each group. No pre‐contact or follow up used
Outcomes Response period not specified
Topic Health: Professional membership behaviour
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Carling 2004.

Methods Random allocation:method not specified
Data Journalists in the health field
Comparisons 1. International postal vouchers
2. No International postal vouchers
Outcomes Response period not specified
Topic Health: barriers and facilitators to high quality health journalism
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Carpenter 1974.

Methods Random allocation: method not specified
Data People listed on an automobile registration list (Arizona, US)
Comparisons 1. Least personalised questionnaire 
 2. Somewhat personalised questionnaire 
 3. Most personalised questionnaire 
 4. Control group
Outcomes Response period not specified
Topic Non‐health: Migration behaviour
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Carpenter 1977.

Methods Random allocation: alternation
Data Heads of households and their spouses selected from the annually compiled auto registration list
Comparisons 1. 2 questionnaires allocated per household 
 2. 1 questionnaire allocated per household
Outcomes Response within 7 weeks
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Cartwright 1986.

Methods Random allocation: method not specified
Data Recent mothers
Comparisons Experiment 1: 
 1. Long questionnaire about facts and attitudes 
 2. Medium questionnaire about facts and attitudes 
 3. Short questionnaire about facts and attitudes 
 4. Long questionnaire about facts only 
 5. Medium questionnaire about facts only 
 6. Short questionnaire about facts only
Experiment 2: 
 1. Government department sponsor (OPCS, UK) 
 2. University sponsor (Institute for Social Studies in Medical Care)
Experiment 3: 
 1. Asked to tick boxes in response 
 2. Asked to ring pre‐codes in response
Outcomes
Topic Health: Maternity
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Cartwright 1987.

Methods Random allocation: systematic division
Data Elderly people from the electoral registers in Woodford and Wanstead, London and Blackley, Manchester, UK
Comparisons 1. Shorter questionnaire (2 questions) 
 2. Longer questionnaire (5 questions)
Outcomes
Topic Health: Medication and relationship with GPs
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Chan 2003.

Methods Random allocation: computerised random number generation
Data Chinese Medicine Practitioners registered with the Chinese Medicine Council of Hong Kong
Comparisons 1. HK $ 20
2. HK $ 30
3. No Incentives
Outcomes Response period not specified
Topic Health: Knowledge, attitudes, and practices on computers and computer use in clinical practice
Mode of Administration Postal
Notes Age: Mostly 40‐59 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Chebat 1991.

Methods Random allocation: method not specified
Data The Quebec population within the legal driving age
Comparisons 1. Pre‐notification; Non‐monetary incentive 
 2. Pre‐notification; No incentive 
 3. No pre notification; Non‐monetary incentive 
 4. No pre notification; No incentive
Outcomes Response period not specified
Topic Non‐health: Driving behaviour
Mode of Administration Postal
Notes Method of allocation and concealment ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Chen 1984.

Methods Random allocation: method not specified
Data Students from 4 Taipei Universities
Comparisons 1.Long questionnaire ‐ 5 pages
2. Short questionnaire ‐ 2 pages
3. High salient topic ‐ cutting‐class behaviours in undergraduates
4. Low salient topic ‐ cutting‐class behaviours in PhD students
5. High authority researcher ‐ University professor with a PhD in Psychology
6. Low authority researcher ‐ Student from the Psychology department.
Outcomes Response period within 10 days
Topic Non‐health: Class cutting behaviour
Mode of Administration Postal
Notes Language of publication is Chinese
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Childers 1979.

Methods Random allocation: method not specified
Data Agents of large Midwest‐based multiple‐line insurance company (US)
Comparisons 1. Advance letter with commitment postcard. Asked to return the postcard to say if will participate and how long they will take to respond. 'Yes' responses then sent a questionnaire 
 2. Advance letter with commitment postcard. Asked to return the postcard only to say if will participate. 'Yes' responses then sent questionnaire 
 3. Control ‐ no prior commitment sought. All sent questionnaires
Reminder postcards sent after 4 days. Non respondents sent another questionnaire after 3 weeks
Outcomes
Topic Non‐health: Insurance
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Childers 1980a.

Methods Random allocation: method not specified
Data Academics on the American Marketing Association Roster
Comparisons 1. Egoistic appeal; Hand‐written postscript 
 2. Egoistic appeal; Typed postscript 
 3. Help the sponsor appeal; Hand‐written postscript 
 4. Help the sponsor appeal; Typed postscript 
 5. Social utility appeal; Hand‐written postscript 
 6. Social utility appeal; Typed postscript
All participants received reminders after 1 week
Outcomes Response period not specified
Topic Non‐health: Marketing texts
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Childers 1980b.

Methods Random allocation: method not specified
Data Business practitioners on a mailing list of a major south‐western university (US)
Comparisons 1. Egoistic appeal; Hand‐written postscript 
 2. Egoistic appeal; Typed postscript 
 3. Help the sponsor appeal; Hand‐written postscript 
 4. Help the sponsor appeal; Typed postscript 
 5. Social utility appeal; Hand‐written postscript 
 6. Social utility appeal; Typed postscript
All participants received reminders after 1 week
Outcomes Response period not specified
Topic Non‐health: Marketing texts
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Childers 1985.

Methods Random allocation: method not specified
Data Policyholders of a national insurance company (US)
Comparisons 1. Computer‐printed out‐going envelope, computer‐printed return‐envelope, cover letter explained name and address were for research only 
 2. Computer‐printed out‐going envelope, computer‐printed return‐envelope, cover letter did not explain name and address were for research only 
 3. Computer‐printed out‐going envelope, participants given provision to write own name and address on return envelope, cover letter explained name and address were for research only 
 4. Computer‐printed out‐going envelope, participants given provision to write own name and address on return envelope, cover letter did not explain name and address were for research only 
 5. Labelled address on out‐going envelope, computer‐printed return address, cover letter explained name and address were for research only 
 6. Labelled address on out‐going envelope, computer‐printed return address, cover letter did not explain name and address were for research only 
 7. Labelled address on out‐going envelope, participants given provision to write own name and address on return envelope, cover letter explained name and address were for research only 
 8. Labelled address on out‐going envelope, participants given provision to write own name and address on return envelope, cover letter did not explain name and address were for research only
Outcomes Response within 12 days
Topic Non‐health: Payment of car insurance
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Childers TL 1979.

Methods Random allocation: alternation
Data American marketing association practitioner members
Comparisons 1. Small paper size (8½ X 11")
2. Large paper size (8½ X 14")
3. Single sided
4. Double sided
Outcomes
Topic Non‐health: Marketing concepts, Employment features
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate.

Choi 1990.

Methods Random allocation: computerised random number generation
Data Members of the Ontario Nurses' Association
Comparisons 1. No stamp on return envelope 
 2. Business‐reply stamp 
 3. Metered stamp 
 4. Small regular stamp 
 5. Large commemorative stamp
Outcomes Response within 92 days
Topic
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Christie 1985.

Methods Random allocation: alternation
Data People aged 18+ years listed in the 1984 Auckland telephone directory, New Zealand
Comparisons 1. Hand written signature on covering letter (HW); Actual age and income asked for (AAI); Typed address on outgoing envelope (Ty) 
 2. HW; AAI; Hand written address on outgoing envelope (HE) 
 3. HW; Age and income bracket asked for (AIB); Ty 
 4. HW; AIB; HE 
 5. Typed signature on covering letter (T); AAI; Ty 
 6. T; AAI; HE 
 7. T; AIB; Ty 
 8. T; AIB; HE
Outcomes Response period not specified
Topic Non‐health: Marketing ‐ awareness of macadamia nuts, purchase behaviour
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Church 2004.

Methods Random allocation: method not specified
Data Residents of Wright County in Minnesota, US
Comparisons 1. Only questionnaire
2. Questionnaire + Faecal Occult Blood Test (FOBT) ‐ No reminder
3. Questionnaire + Faecal Occult Blood Test (FOBT) + Reminder
Outcomes Response period not specified
Topic Health: Colorectal screening
Mode of Administration Postal
Notes Mean age: 63 years; Mainly females; 49 % of participants belonging to group 2 was inadvertently delivered the 1st reminder

Clark 2001.

Methods Random allocation: computerised random number generation
Data All consultants listed on the Royal College of Obstetricians and Gynaecologists database (UK)
Comparisons 1. Simple plastic ballpoint pen sent with questionnaire. 
 2. No pen
Outcomes Response period not specified
Topic Health: Views on gynaecological endoscopy
Mode of Administration Postal
Notes 1 reminder was sent to all non‐responders 3 months after initial mailing
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Clark TJ 2001.

Methods Random allocation: computerised random number generation
Data All gynaecologists identified from the British Society of Gynaecological Endoscopy database of members
Comparisons 1. Questionnaire and covering letter printed on standard quality white paper 
 2. Questionnaire and covering letter printed on high quality white paper
Outcomes Response period not specified
Topic Health: Hysteroscopy
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Clarke 1998.

Methods Random allocation: computerised random number generation
Data Study survivors resident in 3 health authority areas
Comparisons 1. 3 extra questions on current sources of income included 
 2. Extra questions not included 
 3. Extra questionnaire on cognitive functioning included 
 4. Extra questionnaire not included
Outcomes Response period not specified
Topic Health: Whitehall study
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author; Mean age: 77 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Clausen 1947.

Methods Random allocation: systematic division
Data Non‐respondents to an earlier survey
Comparisons 1. Impersonal salutation; Handwritten signature; Franked outward envelope 
 2. Impersonal salutation; Facsimile signature; Franked outward envelope 
 3. Personal salutation; Facsimile signature; Franked outward envelope 
 4. Personal salutation; Handwritten signature; Franked outward envelope 
 5. Personal salutation; Handwritten signature; Air mail and special delivery outward envelope
Outcomes Response within 4 weeks
Topic Health: National Service Life Insurance (NSLI)
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Claycomb 2000.

Methods Random allocation: method not specified
Data Marketing executives and managers representing a geographic cross section of the US
Comparisons Intervals between the original and 2 rounds of follow‐up mailings: 
 1. 3 days 
 2. 6 days 
 3. 9 days 
 4. 12 days 
 5. 15 days 
 6. 18 days 
 7. 21 days 
 8. 24 days 
 9. 27 days 
 10. 30 days 
 11. 33 days 
 12. 36 days 
 13. 39 days 
 14. 42 days 
 15. 45 days 
 16. 48 days 
 17. 51 days 
 18. 54 days 
 19. 57 days 
 20. 60 days
Outcomes Response after 3 mailings
Topic Non‐health: Companies customer relation practices
Mode of Administration Postal
Notes Dates of initial mailings randomised to prevent seasonal biases
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Cleopas 2006.

Methods Random allocation: computerised random number generation
Data Adults discharged from teaching hospital system in Geneva
Comparisons 1. 2‐original response format (yes/no)
2. 3‐point similarity format (applies completely/in part/not at all)
3. 5‐point intensity format (completely true to completely false)
4. 5‐point frequency format (all the time to never).
Outcomes Response period not specified
Topic Health: Patient based outcome measure (Nottingham Health Profile)
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate.

Cobanoglu 2003.

Methods Random allocation: computerised random number generation
Data Managers who are members of the American Management Association (AMA)
Comparisons 1. Luggage tag (LT)
2. Prize draw for a personal digital assistant (PDA)
3. Prize draw for both LT + PDA
4. Control.
Outcomes Response period not specified
Topic Not specified
Mode of Administration Electronic: Online survey
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes Adequate

Cockayne 2005.

Methods Random allocation
Data Community dwelling women aged over 70 years living in the York and Cumbria area
Comparisons 1. Offer of study results
2. Control
Outcomes Response period not specified
Topic Health: Calcium and Vitamin D supplementation for fracture prevention
Mode of Administration Postal
Notes Independent researchers from the York Trials Unit randomised the eligible women. Administration of the questionnaire was not blind to group allocation
Age: Above 70 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes Adequate.

Collins 2000.

Methods Random allocation: method not specified
Data Members of the RAND adolescent / young adult panel study drawn from schools across the US
Comparisons 1. $20 cash with mailing 
 2. $20 cash promised on return of questionnaire 
 3. $25 cash promised on return of questionnaire
Outcomes Response within approximately 4 months
Topic Health: Substance use, problem behavior, predictors of risk behavior, attitudes and beliefs
Mode of Administration Postal
Notes Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Corcoran 1985.

Methods Random allocation: method not specified
Data Masters level social workers
Comparisons 1. First class stamped return envelope 
 2. Reply permit return envelope
Follow‐up postcard sent to all subjects 3 to 4 weeks after original mailing
Outcomes Response period not specified
Topic
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Cox 1974.

Methods Random allocation: method not specified
Data Residents of a south‐western city listed in the metropolitan telephone directory (US)
Comparisons 1. Personalised cover letter; Follow‐up postcard after 3 days 
 2. Personalised cover letter; No follow‐up postcard 
 3. No personalised cover letter; Follow‐up postcard after 3 days 
 4. No personalised cover letter; No follow‐up postcard
Outcomes Response within 16 days
Topic Non‐health: Finance ‐ appraise consumer evaluations of financial institutions
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Crittenden 1985.

Methods Random allocation: method not specified
Data Alumni members of a National Business School
Comparisons 1. White questionnaire
2. Yellow questionnaire
3. Questionnaire using Letter quality printer
4. Questionnaire using Dot‐matrix printer
Outcomes Response period not specified
Topic Non health: Education
Mode of Administration Postal
Notes 2 x 2 Factorial design
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Cycyota 2002.

Methods Random allocation: method not specified
Data Businesses form the state sales and use of license records in the Southwestern region of US
Comparisons 1. US $1 bill
2. No incentive
3. Advance notice
4. No advance notice
5. Personalised salutation
6. No personalised salutation
7. Telephone follow up
8. No telephone follow up
Outcomes Response period not specified
Topic Non‐health: Employment
Mode of Administration Postal
Notes 2 X 2 X 2 X 2 X 2 fully crossed factorial design; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Deehan 1997.

Methods Random allocation: method not specified
Data GPs who did not respond to 2 mailings of a questionnaire (UK)
Comparisons Third mailing: 
 1. No incentive 
 2. £5 charity donation 
 3. £10 charity donation 
 4. £5 payment 
 5. £10 payment
Fourth mailing to non responders in control group of third mailing: 
 1. £5 payment 
 2. £10 payment
Outcomes Response period not specified
Topic Health: Information on clinical work with alcohol misusing patients
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Del Valle 1997.

Methods Random allocation: method not specified
Data Members of the American Association of Neurologists who did not respond to 2 earlier mailings
Comparisons 1. Questionnaire sent by certified mail with return receipt request postcard 
 2. Questionnaire sent by first class mail
Outcomes Response period not specified
Topic
Mode of Administration Postal
Notes Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Delnevo 2004.

Methods Random allocation: using a statistical software package
Data New Jersey Internists, general practitioners, family physicians, paediatricians, and obstetrician and gynaecologists
Comparisons 1. Up‐front $25 gift card
2. Promised $25 gift card
Outcomes Response period not specified
Topic Health: Smoking cessation ‐ attitudes and practice
Mode of Administration Postal
Notes The investigators were not blinded to the treatment allocation ‐ confirmed by the author
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Denton 1988.

Methods Random allocation: method not specified
Data Graduates from the Department of Educational Curriculum and Instruction at a large university in the south‐west (US)
Comparisons 1. No incentive 
 2. Newsletter 
 3. $0.25 
 4. $0.25 and newsletter
Outcomes Response period not specified
Topic Non‐health: Education
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Denton 1991.

Methods Random allocation: method not specified
Data Experiments 1 and 2: 
 Graduates from the Department of Educational Curriculum and Instruction at a large university in the south‐west (US)
Comparisons Experiment 1: 
 1. No incentive 
 2. Newsletter 
 3. $0.25 
 4. $0.25 and newsletter
Experiment 2: 
 1. No incentive 
 2. $0.25 
 3. $0.50 
 4. $1 
 5. Raffle
Outcomes Experiment 2 : Response within 2 months
Topic Non‐health : Classroom teachers pedagogical knowledge and skills
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Deutskens 2004a.

Methods Random allocation: using random number generation in SPSS
Data Participants of the multi‐client attitude and usage study in the Netherlands
Comparisons 1. 2 Euros voucher for an online book and CD store
2. 5 Euros voucher for an online book and CD store
3. Lotteries to win vouchers worth 25 Euros
4. Lotteries to win vouchers worth 50 Euros
5. Charity donation of 500 Euros to either World Wide Fund for Nature (WWF), Amnesty International, or a Cancer Association
6. Short version of the questionnaire
7. Long version of the questionnaire
8. Visual presentation of response categories
9. Textual presentation of response categories
10. Early follow up (after 1 week)
11. Late follow up (after 2 weeks)
Outcomes Response period not specified
Topic Non health: Marketing
Mode of Administration Electronic: Online survey
Notes 3 X 2 X 2 X 2 Factorial design. Method of allocation ascertained through contact with author.
Age: Mostly 35‐49; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Deutskens 2004b.

Methods Random allocation: using random number generation in SPSS
Data University students
Comparisons 1. Lottery to win 1 out of 10 vouchers of 25 Euros
2. Lottery to win 1 out of 5 vouchers of 50 Euros
3. Lottery to win a DVD Player
Outcomes Response period not specified
Topic Non‐health: Education
Mode of Administration Electronic: Online
Notes Method of allocation ascertained through contact with author; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes Adequate

Dillman 1974a.

Methods Random allocation: method not specified
Data A group of Washington State University alumni
Comparisons 1. Personalised cover letter 
 2. Non‐ personalised cover letter
Outcomes Response after 4 mailings
Topic Non‐health: Feelings and concerns about Washington State University
Mode of Administration Postal
Notes Method of allocation ascertained to be random through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dillman 1974b.

Methods Random allocation: method not specified
Data A systematic sample of people listed in the phone directories of Washington state, USA
Comparisons 1. No pre‐contact 
 2. Telephone pre‐contact
Outcomes Response period not specified
Topic Non‐health: Feelings and concerns about Washington State University
Mode of Administration Postal
Notes Method of allocation ascertained to be random through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dillman 1993.

Methods Random allocation: method not specified
Data Housing units identified by the census bureaus address control file
Comparisons 1. 1990 short form (control) questionnaire 
 2. Booklet 
 3. Micro form 
 4. Micro form requesting SSN 
 5. Roster form
Outcomes Response period not specified
Topic Non‐health: Census
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dillman 1996.

Methods Random allocation: method not specified
Data National probability sample of households in the USA
Comparisons 1. Control group 
 2. Benefit appeal on envelope and insert; Strong confidentiality assurance 
 3. Benefit appeal on envelope and insert; Standard confidentiality assurance 
 4. Mandatory appeal on envelope and insert; Strong confidentiality assurance 
 5. Mandatory appeal on envelope and insert; Standard confidentiality assurance 
 6. Mandatory appeal on envelope only; No confidentiality assurance
Outcomes Response period not specified
Topic Non‐health: Census
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear D ‐ Not used

Dirmaier 2007.

Methods Random allocation: using computer assisted algorithm
Data Patients admitted for Psychotherapeutic treatment
Comparisons 1. Long questionnaire
2. Short questionnaire
3. 5 German Mark bill
4. No incentive
Outcomes Response period not specified
Topic Health: Mental Health outcome and treatment research
Mode of Administration Postal
Notes Age: Mostly 40‐59; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dodd 1987.

Methods Random allocation: using a table of random numbers
Data Women employed full‐time in various civil servant positions at a university (US)
Comparisons 1. Hand‐signed, professor status, female author 
 2. Hand‐signed, student status, female author 
 3. Hand‐signed, professor status, male author 
 4. Hand‐signed, student status, male author 
 5. Photocopied signature, professor status, female author 
 6. Photocopied signature, student status, female author 
 7. Photocopied signature, professor status, male author 
 8. Photocopied signature, student status, male author
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author. Allocation concealment not described; Mean age: 42 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dommeyer 1980a.

Methods Random allocation: method not specified
Data Individuals listed in the Cincinnati telephone directory (US)
Comparisons 1. Questionnaire with low threat follow up 
 2. Questionnaire with low‐moderate follow up 
 3. Questionnaire with low‐moderate follow up (different to above) 
 4. Questionnaire with moderate follow up 
 5. Questionnaire with follow up with moderate appeal 
 6. Questionnaire with prepaid incentive of 25 cents in follow up 
 7. Personally asked to compare the relative noxiousness of the threat of appeals sent to groups 1‐4
Non‐respondents to the initial mailings were followed‐up
Outcomes Response within 31 days.
Topic Non‐health: Attitudes towards questionnaire, socio‐ demographics
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dommeyer 1980b.

Methods Random allocation: alternation
Data Individuals listed in the Cincinnati telephone directory (US)
Comparisons 1. Questionnaire with ID number typed on lower right‐hand corner of last page 
 2. As above, with words: 'Please do not remove identifying code number' typed to next to the ID number
Outcomes Response within 13 days
Topic Non‐health: Attitudes towards questionnaire, socio‐demographics
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Dommeyer 1985.

Methods Random allocation: method not specified
Data Undergraduate business students (US)
Comparisons 1. Interesting questionnaire; No summary of results offered 
 2. Interesting questionnaire; Results summary offered 
 3. Uninteresting questionnaire; No summary of results offered 
 4. Uninteresting questionnaire; Results summary offered
Outcomes
Topic Non‐health: Finance ‐ Tax survey; Mind Inventory Catalogue
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dommeyer 1987.

Methods Random allocation using alternation
Data Telephone owners in Cincinnati
Comparisons 1. Negative appeal mention of follow up
2. Usual mail
3. Prepaid incentive of 25 cent each
Outcomes Response to be received by 28th June
Topic Non‐health: Attitudes and familiarity towards mail; Education, Employment
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Dommeyer 1988.

Methods Random allocation: method not specified
Data Individuals listed in the Chicago and Phoenix telephone directory
Comparisons Different postscripts used on letter depending on intervention: 
 1. No incentive 
 2. 25 cent coin 
 3. 25 cent cheque 
 4. 25 cent money order 
 5. Early bird ‐ get a share in an incentive ($25) if send questionnaire back quickly 
 6. Sweep stake (entered into sweepstake to win $25 if return questionnaire by deadline)
All participants sent cover letter and questionnaire in window envelope
Outcomes
Topic Non‐health: Product tampering and Morality Conscience Guilt Scale
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dommeyer 1989.

Methods Random allocation: method not specified
Data Personal computer owners, manufacturers and retailers
Comparisons 1. Cover letter stressed importance of response and emphasised that respondents' names would never be placed on the questionnaire (control group) 
 2. Second paragraph offered respondents a summary of the results 
 3. Standard cover letter. Offer of a copy of the results made in a separate 'lift' letter
Outcomes Response within 3 weeks
Topic Non‐health: Knowledge and attitudes towards computer counterfeiting
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dommeyer 1991.

Methods Random allocation: method not specified
Data Californian residents who were entitled to a refund
Comparisons 1. Teaser printed on envelope 
 2. No teaser on envelope
Outcomes Response within 2 weeks
Topic Non‐health: Finance ‐ Awareness and attitudes towards insurance refunds
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dommeyer 1996.

Methods Random allocation: method not specified
Data People listed in a telephone directory (Los Angeles, USA)
Comparisons 1. Photograph of an 'attractive' researcher printed on cover letter 
 2. No photo printed on cover letter
Outcomes
Topic Non‐health: Attitudes towards music censorship and warning stickers on music albums
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dommeyer 2004.

Methods Random allocation: using randomised incomplete block design
Data Undergraduate business major students at California State University
Comparisons 1. Grade incentive
2. In‐class Demonstration of the web survey
3. Early grade feedback
4. Control
Outcomes Response period not specified
Topic Non‐health: Education
Mode of Administration Electronic: Online survey
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Donaldson 1999.

Methods Random allocation: method not specified
Data Physicians randomly selected from a list of US physicians actively caring for at least 1 transplant patient
Comparisons 1. $5 check with initial mailing; No follow‐up call 
 2. $5 check with initial mailing; Follow‐up call to non‐responders 4 weeks after initial mailing 
 3. No incentive; No follow‐up call 
 4. No incentive; Follow‐up call to non‐responders 4 weeks after initial mailing
Outcomes
Topic Health
Mode of Administration Postal
Notes Mean age: 47 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Doob 1971a.

Methods Random allocation: method not specified
Data Individuals listed in a phone book (Toronto and Ontario, Canada)
Comparisons 1. No reactance (letter written normally); No incentive 
 2. No reactance; Dime incentive 
 3. Reactance (request written to make participants feel an attempt was being made to limit their freedom); No money 
 4. Reactance; Dime incentive
Outcomes Response within 2 weeks
Topic Health: Knowledge that smoking causes cancer
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Doob 1971b.

Methods Random allocation: method not specified
Data Individuals listed in a phone book (Toronto and Ontario, Canada)
Comparisons 1. No reactance (letter written normally); No incentive 
 2. No reactance; Dime incentive 
 3. Reactance (request written to make participants feel an attempt was being made to limit their freedom); No money 
 4. Reactance; Dime incentive
Outcomes Response within 2 weeks
Topic Health: Knowledge that smoking causes cancer
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Doob 1971c.

Methods Random allocation: method not specified
Data Individuals listed in a phone book (Toronto and Ontario, Canada)
Comparisons 1. No reactance (letter written normally); No incentive 
 2. No reactance; 20 cents incentive 
 3. Reactance (request written to make participants feel an attempt was being made to limit their freedom); No money 
 4. Reactance; 20 cents incentive
Outcomes Response within 2 weeks
Topic Health: Knowledge that smoking causes cancer
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Doob 1973.

Methods Random allocation: method not specified
Data Individuals listed in a telephone directory (Canada)
Comparisons 1. 20 cents incentive 
 2. 5 cents incentive 
 3. No incentive
1. University sponsor 
 2. Industrial sponsor
Outcomes Response period not specified
Topic Non‐health: Automobile ownership, duration spend on watching TV
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Doody 2003a.

Methods Random allocation: method not specified
Data US radiologist technologists who had not responded to 2 earlier mailings of a questionnaire
Comparisons 1. US first class mail; No incentive 
 2. US first class mail; $1 bill 
 3. US first class mail; $2 bill 
 4. US first class mail; $2 check 
 5. US first class mail; $5 check
Outcomes Response period not specified
Topic Health
Mode of Administration Postal
Notes All subjects received a pre‐notification letter; Age: Mostly 40‐49 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Doody 2003b.

Methods Random allocation: method not specified
Data US radiologist technologists who had not responded to 2 earlier mailings of a questionnaire
Comparisons 1. Federal express; No incentive 
 2. Federal express; $1 bill 
 3. Federal express; $2 bill 
 4. Federal express; $2 check
Outcomes Response period not specified
Topic Health
Mode of Administration Postal
Notes Age: Mostly 40‐49 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dorman 1997.

Methods Random allocation: using an allocation code generated by an adaptive randomisation algorithm
Data Patients who had been entered into the International stroke trial between 2 March 1993 and 31 may 1995
Comparisons 1. Questionnaire incorporating the EuroQol 
 2. Questionnaire incorporating the SF‐36
Questionnaires were identical in all respects other than the nature of the HRQoL instrument. EuroQol has 7 questions, SF‐36 has 36. Both had same number of pages, but the first questionnaire had fewer questions
Reminders sent to non‐responders after 2 weeks
Outcomes
Topic Health : SF‐36, Euro QoL
Mode of Administration Postal
Notes The randomisation algorithm used aimed to balance the 2 groups for age, sex, stroke syndrome and the time from stroke onset to follow up
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Downes‐Le Guin 2002.

Methods Random allocation: using random number generation
Data IT managers in US businesses
Comparisons 1. Unconditional Amazon gift certificate ($15)
2. Unconditional Amazon gift certificate ($25)
3. Conditional Amazon gift certificate ($15)
4. Conditional Amazon gift certificate ($25)
Outcomes Response period not specified
Topic Non‐health: Marketing
Mode of Administration Electronic: Online survey
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Drummond 2008.

Methods Random allocation: using random number generation
Data Primary care physicians working in Ireland
Comparisons 1. Pre‐contact via mail
2. No pre‐contact
3. Questionnaire order: Version 1, demographics first
4. Questionnaire order: Version 2, topic specific questions first (Prostate‐specific antigen testing)
Outcomes Response period not specified
Topic Health: Views and practices about prostate‐specific testing (PSA)
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Duffy 2001.

Methods Random allocation: Twin numbered 01 in each pair received single stamp, the other received the intervention
Data Twins who are volunteer members of the Australian NHMRC Twin Registry
Comparisons 1. Single stamp on enclosed return envelope 
 2. Multiple stamps (3‐5) on enclosed return envelope
Outcomes Response period not specified
Topic Health: Asthma, Psoriasis
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Duhan 1990.

Methods Random allocation: method not specified
Data Industrial marketing executives
Comparisons 1. Pre‐notification 
 2. No prior notification
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Dunn 2003.

Methods Random allocation: using random number generation
Data Patients aged 30‐59 years with back pain in the UK
Comparisons 1. Traditional questionnaire ‐ Generic questionnaires first followed by disease‐specific ones
2. Chronological questionnaire ‐ Individual questions arranged in sections according to the period of time that they ask about
Outcomes Response period not specified
Topic Health: Patient‐base outcome measures ‐ Chronic pain grade, SF‐36, Hospital & Anxiety Scale, Roland‐Morris Disability Questionnaire
Mode of Administration Postal
Notes Me an age: 45 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Eaker 1998.

Methods Random allocation: method not specified
Data Men and women living in Sweden in 1995
Comparisons 1. Preliminary notification (PN); Long questionnaire (LQ); Mention of telephone contact (MTC) 
 2. PN; Short questionnaire (SQ); MTC 
 3. PN; LQ; No MTC 
 4. PN; SQ; No MTC 
 5. No PN; LQ; MTC 
 6. No PN; SQ; No MTC 
 7. No PN; LQ; No MTC 
 8. No PN; SQ; No MTC
Reminders sent to all after 1 week
Outcomes Response within 75 days
Topic Health: Medical history, physical activity, eating and drinking habits, reproductive history
Mode of Administration Postal
Notes Age: Mostly above 45 years; Equal male and females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Easton 1997.

Methods Random allocation: method not specified
Data Paediatricians listed in the American Academy of Paediatrics Directory
Comparisons 1. Information booklet 
 2. $1 incentive
Outcomes Response period not specified
Topic Health: Counselling about sun protection
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Edwards 2001.

Methods Random allocation: central randomisation
Data Head injured adults in the CRASH trial (UK)
Comparisons 1. 1‐page questionnaire 
 2. 3‐ page questionnaire
Outcomes Response within 3 months
Topic Health: Disability after traumatic brain injury
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Elkind 1986.

Methods Random allocation: using alternation
Data Psychologists with APA membership
Comparisons 1. Plain covering envelope with rubber‐stamped return address
2. University‐printed envelope
3. Postage‐stamped
4. Business reply
Outcomes 1. Response rate at 6 weeks
2. Response rate after 12 weeks
Topic Health: Patients' violence and harassment
Mode of Administration Postal: first class mail
Notes Method confirmed by the author; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Enger 1993.

Methods Random allocation: method not specified
Data College graduates
Comparisons 1. 2‐ page questionnaire; Stamped return envelope 
 2. 1‐page questionnaire; Stamped return envelope 
 3. 1‐page questionnaire designed as a self‐mailer
Outcomes Response period not specified
Topic
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Erdogan 2002.

Methods Random allocation: systematic assignment
Data Advertising agency managers who had not responded to a questionnaire mailed 2 weeks previous
Comparisons 1. Original replacement follow‐up mailing: A colour department‐headed cover letter, original questionnaire plus self addressed, first class stamped return envelope 
 2. Photocopy replacement follow‐up mailing: A colour department‐headed cover letter, photocopied questionnaire plus self addressed, first class stamped return envelope 
 3. Post card: Colour departmental follow up postcard only 
 4. Letter: Colour department headed follow up letter only
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Etter 1996.

Methods Random allocation: computerised random number generation
Data French‐speaking patients at a medical practice in the suburbs of Geneva who had recently consulted a physician and who lived in Geneva at the time of data collection
Comparisons 1. University letterhead; Cover letter signed by the researchers; Business reply envelope addressed to the University of Geneva 
 2. Medical Practice letterhead; Cover letter signed by the director of the medical practice; Business reply envelope addressed to the practice
Packages sent to non‐respondents every 10 days up to a maximum of 4 times
Reminder postcards sent 2 days after first and second mailings
Outcomes Response within 45 days
Topic Health: Patient satisfaction
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Etter 1998a.

Methods Random allocation: computerised random number generation
Data Students, faculty, administrative and technical staff of a university (Geneva, Switzerland)
Comparisons 1. Sent saliva vial; Offered participation in lottery; Pen incentive 
 2. Saliva vial; Pen incentive 
 3. Saliva vial; Offered participation in lottery 
 4. Saliva vial 
 5. Offered participation in lottery; Pen incentive 
 6. Pen incentive 
 7. Offered participation in lottery 
 8. None
Best response intervention was sent as follow up
Outcomes
Topic Health: Health status using SF‐36, smoking habits, self‐efficacy
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author; Mean age: 28.5 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Etter 1998b.

Methods Random allocation: computerised random number generation
Data Residents of Geneva
Comparisons 1. Professional layout; Prior feedback letter 
 2. Professional layout; No prior feedback letter 
 3. Standard layout; Prior feedback letter 
 4. Standard layout; Prior feedback letter
Outcomes
Topic Health: Use of health services, satisfaction with medical care
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author; Mean age: 32 years; Equal male and females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Etter 2002.

Methods Random allocation: method not specified
Data Members of various health insurance plans aged 19‐45 (Geneva, Switzerland)
Comparisons 1. Light green paper questionnaire 
 2. White paper questionnaire
5 follow‐up reminder questionnaires were used
Outcomes Response within 50 days
Topic Health: Health status, health related life styles, use of medical services, satisfaction with medical care, socio‐demographics
Mode of Administration Postal
Notes Age: 19‐45 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Etzel 1974.

Methods Random allocation: method not specified
Data Random sample of bank credit card holders on a list provided by a bank, USA
Comparisons 1. No follow up 
 2. Follow‐up without duplicate questionnaire and return envelope sent 5 days after initial mailing 
 3. Follow‐up with duplicates sent 5 days after initial mailing
Outcomes Response within 17 days
Topic Non‐health: Finance ‐ Credit care usage
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Evans 2004.

Methods Random allocation: method not specified
Data Men diagnosed with Prostate cancer
Comparisons 1. Unconditional 30 minutes prepaid phone card
2. Conditional 30 minutes prepaid phone card
Outcomes Response period not specified
Topic Health: Dietary supplementation use in cancer patients
Mode of Administration Postal
Notes Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Falthzik 1971.

Methods Random allocation: odd numbered firms received closed question, even numbered firms received open‐ended question
Data Personnel departments of 200 firms listed in Fortune magazine's list of the 500 largest firms in the US
Comparisons 1. Closed question 
 2. Open‐ended question
Outcomes Response period not specified
Topic Non‐health: Characteristics while hiring college graduates
Mode of Administration Postal
Notes Random allocation unclear
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Faria 1990.

Methods Random allocation: alternation
Data Homeowners residing in a medium sized US city on the 'city property owners' listing
Comparisons 1. Telephone pre‐contact 1‐3 days before questionnaire mailing 
 2. Letter pre‐notification sent 2 days before questionnaire mailing 
 3. No pre‐contact
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Faria 1992.

Methods Random allocation: alternation
Data Individuals listed on the company mailing list of a major manufacturer
Comparisons 1. University sponsor; No promised contribution to charity 
 2. University sponsor; Promised contribution to a specified charity 
 3. University sponsor; Promised contribution to 1 of 3 charities selected by respondent 
 4. Commercial sponsor; No promised contribution to charity 
 5. Commercial sponsor; Promised contribution to charity 
 6. Commercial sponsor; Promised contribution to 1 of 3 charities selected by respondent
Outcomes Response within 23 days
Topic Not specified
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Faria 1997.

Methods Random allocation: method not specified
Data Patients with acute stroke
Comparisons 1. Questionnaire with stamped return envelope 
 2. Questionnaire with free post return envelope
Outcomes
Topic Health
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Feild 1975.

Methods Random allocation: method not specified
Data Full‐time teaching faculty members of a large southeastern university (US)
Comparisons 1. Signed by male investigator; Sent to male subject 
 2. Signed by male investigator; Sent to female subject 
 3. Signed by female investigator; Sent to male subject 
 4. Signed by female investigator; Sent to female subject 
 5. Signed by both male and female investigators; Sent to male subject 
 6. Signed by both male and female investigators; Sent to female subject
Outcomes Response period not specified
Topic Non‐health: Short form of the attitudes towards women scale
Mode of Administration Postal
Notes Equal male and females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Ferrell 1984.

Methods Random allocation: method not specified
Data Practitioners in managerial or administrative capacities listed in the American Marketing Association roster
Comparisons 1. Questionnaire sent to home address 
 2. Questionnaire sent to work address
Outcomes Response period not specified
Topic Non‐health: Marketing terms used by organisations, description of jobs, and their firm
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Finn 1983.

Methods Random allocation: method not specified
Data Heads of households in the trading area of certain financial institutions. The target area was a middle to high income section of the city and included all age groups and family sizes
Comparisons 1. Return envelope with standard first class stamp and typed return address 
 2. Pre‐printed business reply envelope
Outcomes Response within 29 days
Topic Non‐health: Finance ‐ Usage of financial institutions, attitudes about local banks, savings and loan associations
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Finsen 2006.

Methods Random allocation: alphabetical order
Data Norwegian residents aged between 40 and 65 years
Comparisons 1. Unconditional; 1 scratch lottery worth 20 Norwegian Kroner (NOK)
2. Unconditional; 2 scratch lotteries each worth 20 Norwegian Kroner
3. Conditional; 2 scratch lotteries each worth 20 Norwegian Kroner on reply within one week
4. Unconditional; 50 NOK
5. Control
Outcomes Response rate at 6 week
Topic Health: History of surgeries
Mode of Administration Postal
Notes Age: 51.4 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Fiset 1994.

Methods Random allocation: alternation
Data Dentists insured by a major malpractice carrier in 2 western states (US)
Comparisons Experiment 1: 
 1. $5 incentive 
 2. $10 incentive 
 Follow‐up with postcard after 1 week
Experiment 2: 
 1. $5 incentive 
 2. $10 incentive 
 Follow‐up with postcard after 1 week 
 Questionnaire package sent to non‐responders again at 3 and 7 weeks
Outcomes Response period not specified
Topic Health: Dentist relationship of dental malpractice claims to decisions about clinical practice
Mode of Administration Postal
Notes Mean age: 37‐41.4 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Ford 1967a.

Methods Random allocation: method not specified
Data Residents of Chenoa
Comparisons 1. Advance letter 
 2. No advance letter
Outcomes Response within 30 days
Topic Non‐health: Consumer shopping survey
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Ford 1967b.

Methods Random allocation: method not specified
Data Residents of Beardstown
Comparisons 1. Advance letter 
 2. No advance letter
Outcomes Response within 30 days
Topic Non‐health: Consumer shopping survey
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Ford 1968.

Methods Random allocation: method not specified
Data Households
Comparisons 1. Questionnaire consisted of 1 sheet, printed on both sides which when folded had four 8.5 x 11" pages of questions 
 2. Questionnaire mimeographed on 1 side only and stapled so had four pages of 8.5 x 14"
All participants were sent an advance letter 12 days before the questionnaire was sent
Outcomes Response within 23 days
Topic Non‐health: Consumer shopping survey
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Foushee 1990.

Methods Random allocation: using random number generation in SAS
Data Tour operators in Europe, South America, and Japan
Comparisons 1. Early follow up with post card (3 weeks)
2. Late follow up with post card (6 weeks)
Outcomes Response period not specified
Topic Non‐health: Potential for attracting and accommodating foreign visitors to national park
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate.

Freise 2001.

Methods Random allocation: using dice
Data Last 1400 discharged patients of the University hospital of Cologne on 14/02/2000
Comparisons 1. 12 page questionnaire
2. 8 page questionnaire
3. 4 page questionnaire
Outcomes Response period not specified
Topic Health: Cologne patient questionnaire
Mode of Administration Postal
Notes Age: Above 18 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Friedman 1975.

Methods Random allocation: method not specified
Data Travel agents who subscribed to a travel magazine
Comparisons 1. Author had 'Hispanic' name 
 2. Author had 'Jewish' name 
 3. Ethnicity of author not identifiable
Outcomes Response period not specified
Topic Non‐health: Ethnic identification
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Friedman 1979.

Methods Random allocation: method not specified
Data Individuals listed in telephone directories of 2 suburban areas in the greater New York Metropolitan area
Comparisons 1. Black sponsor signature; 25 cents incentive 
 2. Black sponsor signature; No incentive 
 3. White sponsor signature; 25 cents incentive 
 4. White sponsor signature; No incentive
Outcomes Response within 2 weeks
Topic Non‐health: Attitudes towards the Negroes Scale
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Furse 1982.

Methods Random allocation: method not specified
Data Microwave oven owners listed in a major manufacturer's warranty registration records
Comparisons 1. No personal or charity incentive offered 
 2. Charity incentive (promise of $1 to charity of respondent's choice for returned questionnaire) 
 3. 50 cents enclosed with questionnaire 
 4. $1 enclosed with questionnaire 
 5. 50 cents enclosed with questionnaire and charity incentive (promise of $1 to charity of respondent's choice for returned questionnaire) 
 6. $1 enclosed with questionnaire and charity incentive (promise of $1 to charity of respondent's choice for returned questionnaire)
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Furst 1979.

Methods Random allocation: computerised random number generation
Data Secretaries of school principals
Comparisons 1. Pre‐notification 
 2. No pre‐notification
Outcomes Response period not specified
Topic Health: Eysenck Personality Inventory (EPI)
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author. Informed that allocation concealment was poor
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Futrell 1977.

Methods Random allocation: method not specified
Data Salesmen from a national hospital supply company
Comparisons 1. Instruction to return the questionnaire unsigned 
 2. Asked to sign the questionnaire
2 follow‐up letters sent 10 days apart 2 weeks after questionnaire sent
Outcomes Response period not specified
Topic Non‐health: Salesman's attitudes towards their job, evaluation of job performance by supervisors
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Futrell 1978.

Methods Random allocation: method not specified
Data Grocery store managers
Comparisons 1. Allowed to remain anonymous 
 2. Required to sign questionnaire
Outcomes Response period not specified
Topic Non‐health: Job attitudes
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Futrell 1981.

Methods Random allocation: method not specified
Data Farmers and ranchers
Comparisons 1. Questionnaire and letter 
 2. Questionnaire and letter; Non‐respondents after 2 weeks sent letter and questionnaire 
 3. Questionnaire and letter; Non‐respondents after 2 weeks sent letter only 
 4. Questionnaire and letter; Non‐respondents after 2 and 4 weeks sent letter and questionnaire 
 5. Questionnaire and letter; Non‐respondents after 2 and 4 weeks sent letter only 
 6.Questionnaire and letter; Non‐respondents after 2, 4 and 6 weeks sent letter and questionnaire 
 7. Questionnaire and letter; Non‐respondents after 2, 4 and 6 weeks sent letter only
Outcomes
Topic Non‐health: Finance ‐ Perceptions of agricultural producers regarding financial lending institutions
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Futrell 1982.

Methods Random allocation: method not specified
Data Industrial accountants
Comparisons 1. No statement assuring anonymity; Asked to return questionnaire the same day it was received 
 2. No statement assuring anonymity; Asked to return questionnaire at their leisure 
 3. Statement assuring anonymity; Asked to return questionnaire the same day it was received 
 4. Statement assuring anonymity; Asked to return questionnaire at their leisure
Outcomes Response period not specified
Topic Non‐health: Role conflict, role clarity, job tension, job satisfaction
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Gajraj 1990.

Methods Random allocation: alternation
Data Customers of a major public utility, comprising households in south‐western Ontario
Comparisons 1. No incentive 
 2. $0.50 included 
 3. Promise of $0.50 on return of completed questionnaire 
 4. Pen included 
 5. Promise of pen on return of completed questionnaire 
 6. Inclusion in share of winning from 5 Super Lotto lottery tickets 
 7. Promise of inclusion in share of 5 Super Lotto lottery tickets on return of completed questionnaire
All sent same questionnaire, mailing envelope, computer printed label and return envelope. Cover letters varied only in stating amount of incentive
Outcomes Response within 25 days
Topic Non‐health: General area of energy conservation
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author. Informed that allocation concealment was adequate
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Gaski 2004a.

Methods Random allocation: using coin toss
Data US "Mass‐market" dealers of the Gillette company's paper mate division
Comparisons 1. Dissertation referencing in the cover letter
2. No dissertation referencing in the cover letter
Outcomes Response period not specified
Topic Non‐health: Behavioural relations between manufacturer and its distributor
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Gaski 2004b.

Methods Random allocation: using coin toss
Data Wholesalers serving stationery/ office supply and school supply stores
Comparisons 1. Dissertation referencing in the cover letter
2. No dissertation referencing in the cover letter
Outcomes Response period not specified
Topic Non‐health: Behavioural relations between manufacturer and its distributor
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Gattellari 2001.

Methods Random allocation: computerised random number generation
Data All active fellows of the Royal Australasian College of Surgeons (RACS)
Comparisons 1. Promise of a $A10 donation to RACS for every returned questionnaire 
 2. No offer of donation
Outcomes Response period not specified
Topic Health: Need for evidence‐based clinical practice guidelines for the management of colorectal cancer
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Gattellari 2004.

Methods Random allocation: using block randomisation
Data Men from general practice surgeries in Sydney, Australia
Comparisons 1. Mention of deadline to return the questionnaire within 1 week
2. No mention of deadline
Outcomes Response period not specified
Topic Health: Prostate cancer screening
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Gendall 1996.

Methods Random allocation: using alternation
Data New Zealanders aged 18 and above, selected from the New Zealand electoral rolls
Comparisons 1. Cover with simple graphic design in black letters
2. Cover with complex design in black and red letters
3. Cover with different complex design in black and red letters
4. Inclusion of a picture or a photo
5. Without a picture or a photo
Outcomes Response rate at 12 weeks
Topic Health: Demography ‐ Family and changing gender roles
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Gendall 1998.

Methods Random allocation: method not specified
Data Individuals on the electoral roll (New Zealand)
Comparisons 1. Control 
 2. High quality foil‐wrapped tea bag included 
 3. $1 coin included
2 follow up s sent
Outcomes
Topic Non‐health: Role of government, attitudes to work orientations
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Gendall 2005a.

Methods Random allocation: using alternation
Data New Zealanders aged 18 and above, selected from the New Zealand electoral rolls
Comparisons 1. Personalised cover letter
2. Non‐personalised cover letter
Outcomes Response period not specified
Topic Health: Environmental issues, demographics
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Gendall 2005b.

Methods Random allocation: using alternation
Data New Zealanders aged 18 and above, selected from the New Zealand electoral rolls
Comparisons 1. Cover design ‐ Circle
2. Cover design ‐ Blocks
3. Cover design ‐ No graphics
Outcomes Response period not specified
Topic Health: Demographics, disability issues, families and friends, experiences of funerals
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Gendall 2005c.

Methods Random allocation: using alternation
Data New Zealanders aged 18 and above, selected from the New Zealand electoral rolls
Comparisons 1. Two 45‐cent postage stamp
2. Foil‐wrapped dilmah tea bag
3. Small foil‐wrapped gold coin with a 20 cent denomination
4. Large foil‐wrapped gold coin with either a 50 cent or $2 denomination
5. No incentives
Outcomes Response period not specified
Topic Non‐health: Citizenship in New Land
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Gibson 1999a.

Methods Random allocation: randomisation sequence generated using random number function on SAS
Data Medicaid subjects from families that included at least 1 member who had been enrolled continuously in the respective programme from July‐Dec 1993
Comparisons 1. Medicaid; No incentive 
 2. Medicaid; $1 incentive 
 3. Medicaid; $2 incentive 
 4. Basic Health Plan; No incentive 
 5. Basic Health Plan; $1 
 6. Basic Health Plan; $2
Non‐respondents after second mailing were randomised to receive third mailing by certified mail or by 2‐day priority mail
Outcomes
Topic Health: Access and use of health services, demographics
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author. No information on allocation concealment provided
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Gibson 1999b.

Methods Random allocation: randomisation sequence generated using random number function on SAS
Data BHP subjects from all families that included at least 1 member who had been enrolled continuously in the respective programme from July‐Dec 1993
Comparisons 1. Medicaid; No incentive 
 2. Medicaid; $1 incentive 
 3. Medicaid; $2 incentive 
 4. Basic Health Plan; No incentive 
 5. Basic Health Plan; $1 
 6. Basic Health Plan; $2
Non‐respondents after second mailing were randomised to receive third mailing by certified mail or by 2‐day priority mail
Outcomes
Topic Health: Access to health services, use of services, satisfaction with services, demographics
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author. No information on allocation concealment provided.
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Gibson 1999c.

Methods Random allocation: randomisation sequence generated using random number function on SAS
Data Non‐responding Medicaid subjects from families that included at least 1 member who had been enrolled continuously in the respective programme from July‐Dec 1993
Comparisons 1. Certified mail 
 2. 2‐day priority mail
Outcomes
Topic Health: Access and use of health services, demographics
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author. No information on allocation concealment provided
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Giles 1978.

Methods Random allocation: method not specified
Data Faculty members
Comparisons 1. Combination format (CombF); Satisfaction items first (S1st); 2 demographic items (DI) 
 2. CombF; S1st; 4DI 
 3. CombF; S1st; 6DI 
 4. CombF; S1st; 8DI 
 5. CombF; S1st; 10DI 
 6. CombF; Demographic items first (D1st); 2DI 
 7. CombF; D1st; 4DI 
 8. CombF; D1st; 6DI 
 9. CombF; D1st; 8DI 
 10. CombF; D1st; 10DI 
 11. Categorical Format (CategF); S1st; 2DI 
 12. CategF; S1st; 4DI 
 13. CategF; S1st; 6DI 
 14. CategF; S1st; 8DI 
 15. CategF; S1st; 10DI 
 16. CategF; D1st; 2DI 
 17. CategF; D1st; 4DI 
 18. CategF; D1st; 6DI 
 19. CategF; D1st; 8DI 
 20. CategF; D1st; 10DI
No follow up s used
Outcomes Response period not specified
Topic Non‐health: Job satisfaction
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Gillpatrick 1994.

Methods Random allocation: method not specified
Data Engineers identified from the subscriber list of a major trade journal
Comparisons 1. $1 incentive 
 2. No incentive 
 3. Pre‐contact 
 4. No pre‐contact
Outcomes Response period not specified
Topic Non‐health: Market perceptions about CAD workstations
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Gitelson 1992.

Methods Random allocation: method not specified
Data Spectators at the Pennsylvania Farm Show who had not responded to 3 previous mailings of the questionnaire
Comparisons 1. Non‐personalised questionnaire; Regular post 
 2. Personalised questionnaire; Regular post 
 3. Personalised questionnaire; Certified post
Outcomes Response period not specified
Topic Non‐health: Economic impact of the farm show
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Glisan 1982.

Methods Random allocation: method not specified
Data Farmers from 6 geographical regions
Comparisons 1. Incentive ‐ monetary 
 2. Incentive ‐ results promised 
 3. Incentive ‐ control 
 4. Colour ‐ tan 
 5. Colour ‐ blue 
 6. Colour ‐ white 
 7. Stamp ‐ commemorative 
 8. Stamp ‐ regular
Outcomes Response period not specified
Topic Non‐health: Farm operations and costs
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Godwin 1979.

Methods Random allocation: method not specified
Data Individuals in 60 countries
Comparisons 1. No incentive 
 2. $25 
 3. $50
Participants were requested to return the questionnaire within 3 weeks. After 2 weeks a single follow‐up letter with a copy of the questionnaire was sent to all respondents
Outcomes Response period not specified
Topic Health: Family planning programmes
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Goldstein 1975.

Methods Random allocation: method not specified
Data Subscribers to a travel magazine
Comparisons 1. Postcard format first wave; Postcard format second wave 
 2. Form first wave; Form second wave 
 3. Postcard format first wave; Form second wave 
 4. Form first wave; Postcard format second wave
Outcomes Response period not specified
Topic Non‐health
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Goodstadt 1977.

Methods Random allocation: method not specified
Data Readers of Addictions Magazine
Comparisons 1. 25 cent incentive 
 2. Free book incentive 
 3. Promise of free book 
 4. No incentive
Outcomes
Topic Non‐health: Reading habits, magazine function served, the range and depth of subjects covered, overall design
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Green 1986.

Methods Random allocation: method not specified
Data Teachers chosen from the Wyoming State Department of Education list of educators
Comparisons 1. Personalised cover letter
2. Non‐personalised cover letter
Outcomes
Topic Non‐health: Courses taken in tests and measurement, attitudes towards standardised and classroom testing, interest in topics for in service training
Mode of Administration Postal
Notes Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Green 1989.

Methods Random allocation: method not specified
Data In‐service teachers from the states of Wyoming and Nebraska
Comparisons 1. Offer of a summary of results vs none 
 2. Personalisation vs No personalisation
Outcomes
Topic Non‐health: Application of research methods and findings to classroom teaching
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Green 2000.

Methods Random allocation: method not specified
Data Randomly selected US social workers
Comparisons 1. Demographic items placed at the beginning of the questionnaire 
 2. Demographic items placed at the end of the questionnaire
Outcomes
Topic Health: Attitudes and beliefs about roles of family interaction and biological factors in mental illness
Mode of Administration Postal
Notes Mean age: 44.5 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Greer 1994.

Methods Random allocation: method not specified
Data Senior sales executives (US)
Comparisons 1. University sponsor; White questionnaire 
 2. University sponsor; Yellow questionnaire 
 3. University sponsor; Pink questionnaire 
 4. University sponsor; Green questionnaire 
 5. Commercial research sponsor; White questionnaire 
 6. Commercial research sponsor; Yellow questionnaire 
 7. Commercial research sponsor; Pink questionnaire 
 8. Commercial research sponsor; Green questionnaire 
 9. Academic honour society sponsor; White questionnaire 
 10. Academic honour society sponsor; Yellow questionnaire 
 11. Academic honour society sponsor; Pink questionnaire 
 12. Academic honour society sponsor; Green questionnaire 
 13. No sponsor (PO Box); White questionnaire 
 14. No sponsor (PO Box); Yellow questionnaire 
 15. No sponsor (PO Box); Pink questionnaire 
 16. No sponsor (PO Box); Green questionnaire
Follow up sent after 3 weeks
Outcomes Response period not specified
Topic Non‐health: Company's programme for sales people
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Griffith 1999.

Methods Random allocation: method not specified
Data General medical internists in 5 Canadian provinces
Comparisons 1. Open‐ended questionnaire format 
 2. Close‐ended questionnaire format
Outcomes
Topic Health: Career satisfaction
Mode of Administration Postal
Notes Mean age: 51.9 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Groeneman 1986.

Methods Random allocation: method not specified
Data People listed in the telephone directories of Toronto, Montreal, Vancouver and Winnipeg, Canada selected using 'distinctive Jewish name sampling'
Comparisons 1. $1 bill enclosed 
 2. No incentive
Outcomes Response period not specified
Topic Non‐health: Travel experience and attitudes towards future trips
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Groves 2000.

Methods Random allocation: method not specified
Data Therapeutic recreation co‐ordinators in the US
Comparisons 1. Stamped addressed return envelope included 
 2. Self‐adhering return address level (no envelope or postage) included
Outcomes Response period not specified
Topic
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Gueguen 2003a.

Methods Random allocation: using random number generation
Data University students.
Comparisons 1. Attractive photo in the e‐mail
2. Medium attractive photo in the e‐mail
3. No photo in the e‐mail
4. Male signature
5. Female signature
Outcomes Response period not specified
Topic Health: Dietary habits
Mode of Administration Electronic: E‐mail
Notes Equal males and females; Language of publication is French
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Gueguen 2003b.

Methods Random allocation: using random number generation
Data Sample of individuals with e‐mail addresses ending in ".fr" picked up randomly from the Internet using a specialised software
Comparisons 1. Attractive photo in the e‐mail
2. Medium attractive photo in the e‐mail
3. Less attractive photo in the e‐mail
4. No photo in the e‐mail
5. Male signature
6. Female signature
Outcomes Response period not specified
Topic Health: Dietary habits
Mode of Administration Electronic: E‐mail
Notes Language of publication is French
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Gullahorn 1959.

Methods Random allocation: method not specified
Data Former Fulbright & Smith‐Mundt grantees who had not responded to earlier mailing of the questionnaire
Comparisons 1. Follow‐up mailings by special delivery 
 2. Follow‐up mailings by standard mail
Outcomes Response period not specified
Topic Non‐health: Bibliography of works emanating form Fulbright and Smith‐Mundt awards
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Gullahorn 1963.

Methods Random allocation: method not specified
Data Former Fulbright and Smith‐Mundt grantees
Comparisons 1. Questionnaire printed on green paper, sent by first class mail, with business reply return envelope 
 2. Green paper; first class, stamped return envelope 
 3. Green paper, third class mail, business reply return envelope 
 4. Green paper, third class mail, return envelope stamped 
 5. White paper, first class mail, business reply return envelope 
 6. White paper, first class, return envelope stamped 
 7. White paper, third class mail, business reply return envelope 
 8. White paper, third class mail, return envelope stamped
Outcomes
Topic
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Gupta 1997.

Methods Random allocation: method not specified
Data Medical practitioners
Comparisons 1. Telephone prompt by medical researcher 
 2. Telephone prompt by an experienced non‐medical research assistant
Outcomes
Topic Health: Views about clinical practice guidelines
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Göritz 2004a.

Methods Random allocation: using computerised random number generation
Data Panellists from the German commercial online access panel
Comparisons 1. 7 X 100 (700) German Mark (DM) money lottery
2. 14 X 50 (700) DM money lottery
3. 5 X 100 (500) DM money lottery
4. 10 X 50 (500) DM money lottery
5. 3 X 100 (300) DM money lottery
6. 6 X 50 (300) DM money lottery
7. 1 X 100 (100) DM money lottery
8. 2 X 50 (100) DM money lottery
9. 8 Bonus Point (BP) (1 BP is worth 50 DM)
10. 6 BP
11. 4 BP
12. 3 BP
13. Gift lottery (3 watches/5 CD‐jackets/5 alarm clocks/25 key‐ring torches).
Outcomes Response period not specified
Topic Non‐health: Personal Internet usage
Mode of Administration Electronic: Online survey
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Göritz 2004b.

Methods Random allocation: using computerised random number generation
Data Panellists from the German commercial online access panel
Comparisons 1. 2 X 90 (180) German Mark (DM)
2. 6 X 30 DM money lottery
3. 1 X 90 DM money lottery
4. 3 X 30 DM money lottery
Outcomes Response period not specified
Topic Non‐health: Evaluation of media contents
Mode of Administration Electronic: Online survey
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Hackler 1973.

Methods Random allocation: alternation
Data Mothers of ninth or tenth grade students living in 1 neighbourhood of Edmonton
Comparisons 1. No incentive 
 2. $1 bill incentive
After 11 days, the no incentive group received $1 and the incentive group received a follow‐up phone call
Outcomes
Topic Non‐health: Community cohesiveness
Mode of Administration Postal
Notes Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Halpern 2002.

Methods Random allocation: method not specified
Data General internists and family practitioners randomly selected from the American Medical Association's master file of physicians
Comparisons 1. $10, peppermint candy and large outgoing envelope 
 2. $10, no peppermint candy, large outgoing envelope 
 3. $10, peppermint candy, small outgoing envelope 
 4. $10, no peppermint candy, small outgoing envelope 
 5. $5, peppermint candy and large outgoing envelope 
 6. $5, no peppermint candy, large outgoing envelope 
 7. $5, peppermint candy, small outgoing envelope 
 8. $5, no peppermint candy, small outgoing envelope
Outcomes Response within 11 weeks
Topic Health: Views about comparative merits of placebo controlled versus active controlled trials of anti‐hypertensive drugs
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Hancock 1940.

Methods Random allocation: method not specified
Data Individuals listed on the personal tax records of the county assessors
Comparisons 1. Questionnaire and cover letter 
 2. As above with 25 cents incentive 
 3. As above with promise of 25 cents on return of questionnaire 
 4. Personal interview
Outcomes Response period not specified
Topic
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Hansen 1980.

Methods Random allocation: method not specified
Data Individuals listed in the telephone directory (Columbus, Ohio)
Comparisons 1. No pre‐contact; Short form (SF) 
 2. No pre‐contact; Long form (LF) 
 3. Yes/no foot in the door; SF 
 4. Yes/no foot in the door; LF 
 5. Probe foot in the door; SF 
 6. Probe foot in the door; LF
Outcomes Response within 35 days
Topic Non‐health: Consumer's attitudes towards recent new car purchases. CHECK
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Hansen RA 1980.

Methods Random allocation: method not specified
Data Safety engineers employed by firms that require employees to wear safety hardhats
Comparisons 1. 25 cent incentive 
 2. Pen incentive 
 3. Control group
Outcomes Response within 38 days
Topic Non‐health: Product evaluation and information
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Harris 1978.

Methods Random allocation: method not specified
Data A randomly selected sample of respondents
Comparisons 1. Business reply return envelope enclosed 
 2. Stamped reply envelope enclosed
Outcomes Response within 4 weeks
Topic Not specified
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Harrison 2002.

Methods Random allocation: computerised random number generation
Data Adults selected from a Health Authority Register (North West England)
Comparisons 1. Reply envelope with first class stamp 
 2. Pre‐paid business‐franked reply envelope
Outcomes
Topic Health: Health questionnaire
Mode of Administration Postal
Notes Age: Mostly 18‐45 years; Equal male and females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Harrison 2004.

Methods Random allocation: using random number generation
Data Patients referred to a community based exercise referral scheme
Comparisons 1. Pre‐warning latter
2.No pre‐warning letter
Outcomes Response rate at 6 weeks
Topic Health: Quality of services offered at the community based referral scheme
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Harvey 1986.

Methods Random allocation: alternation
Data A random sample of people living in the West Midlands, UK, listed on the electoral register
Comparisons 1. Reply envelope with first class stamp 
 2. Reply envelope with second class stamp
Outcomes Response period not specified
Topic Non‐health: Interest in fine art
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Hawkins 1979.

Methods Random allocation: method not specified
Data Eugene residences listed in the Eugene‐Springfield telephone director
Comparisons 1. Department store sponsor; Standard 
 2. Department store sponsor; Disclosure 
 3. Research firm sponsor; Standard 
 4. Research firm sponsor; Disclosure 
 5. University sponsor, Standard 
 6. University sponsor, Disclosure
Outcomes Response period not specified
Topic Non‐health: Women's attitudes to shopping, demographics
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Heaton 1965.

Methods Random allocation: method not specified
Data Individuals living in the Philadelphia, Pennsylvania area who had purchased a new 1959 Chevrolet within the previous 12‐16 weeks
Comparisons 1. Preliminary letter 
 2. No preliminary letter
Outcomes Response within 2 weeks
Topic Non‐health: Information on automobile ownership, shopping behaviour
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Heerwegh 2005a.

Methods Random allocation: using SAS RANUNI function
Data 1st year students at the Katholieke Universiteit Leuven, Belgium
Comparisons 1. Personalised salutations
2. Non‐personalised salutations
Outcomes Response period not specified
Topic Non‐health: Adolescents attitudes towards marriage and divorce
Mode of Administration Electronic: Web survey
Notes Method of allocation ascertained through contact with author; Age: 17‐20 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate.

Heerwegh 2005b.

Methods Random allocation: using SAS RANUNI function
Data 1st year students at the Katholieke Universiteit Leuven, Belgium
Comparisons 1. Personalised salutations
2. Non‐personalised salutations
Outcomes Response period not specified
Topic Non‐health: Adolescents attitudes towards marriage and divorce
Mode of Administration Electronic: Web survey
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Heerwegh 2006.

Methods Random allocation: using SAS RANUNI function
Data Freshmen at the Katholieke Universiteit Leuven, Belgium
Comparisons 1. Personalised salutations
2. Non‐personalised salutations
Outcomes Response period not specified
Topic Non‐health: Attitudes towards immigrants and asylum seekers
Mode of Administration Electronic: Web survey
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate.

Hendrick 1972.

Methods Random allocation: method not specified
Data Individuals listed in the city directory (Akron, Ohio)
Comparisons 1. 1‐page questionnaire; Solicitor ingratiate (SI); Respondent ingratiate (RI) 
 2. 1‐page questionnaire, SI; Respondent no ingratiate (RNI) 
 3. 1‐page questionnaire; Solicitor no ingratiate (SNI); RI 
 4. 1‐page questionnaire; SNI; RNI 
 5. 7‐page questionnaire; SI; RI 
 6. 7‐page questionnaire; SI; RNI 
 7. 7‐page questionnaire; SNI; RI 
 8. 7‐page questionnaire; SNI; RNI
Outcomes
Topic Health: Repression ‐ sensitis ation personality scale
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Hendriks 2001.

Methods Random allocation: alternation
Data 784 consecutively discharged patients from 8 randomly chosen hospital wards at the Academic Medical Center, Amsterdam
Comparisons 1. 10‐ step evaluation scale (E10) 
 2. 5‐ step evaluation, tick box scale (E5‐B) 
 3. 5‐ step evaluation, circle answer scale (E5‐W) 
 4. 5‐ step satisfaction, tick box scale (S5‐B) 
 5. 5‐ step satisfaction, circle answer scale (S5‐W).
Outcomes Response period not specified
Topic Health: Sa tisfaction with hospital care
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Henley 1976.

Methods Random allocation: method not specified
Data Residents of Fort Worth, Texas
Comparisons 1. 1 by 4‐ inch slip of paper saying 'Please return by April 7th' stapled to the questionnaire 
 2. No deadline slip
Outcomes Response within 14 days
Topic Non‐health: Civil issues
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Hensley 1974.

Methods Random allocation: alternation
Data Members of the National Forensic League
Comparisons 1. Outer‐envelope (OE) commemorative 
 Inner‐envelope (IE) commemorative 
 2. OE commemorative; IE regular 
 3. OE commemorative; IE metered 
 4. OE regular; IE commemorative 
 5. OE regular; IE regular 
 6. OE regular; IE metered 
 7. OE metered; IE commemorative 
 8. OE metered; IE regular 
 9. OE metered; IE metered
Outcomes Response period not specified
Topic Non‐health
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Hewett 1974.

Methods Random allocation: coin toss
Data Individuals listed in a telephone directory
Comparisons 1. Hand‐stamped outgoing envelope; Hand‐stamped return envelope 
 2. Hand‐stamped outgoing envelope; First class postal permit business reply envelope
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Hoffman 1998.

Methods Random allocation: using terminal digit of study number or house number
Data Individuals who had previously participated in a campaign to collect blood for a specimen bank
Comparisons Study 1: 
 1. Short questionnaire 
 2. Long questionnaire
Study 2: 
 1. No incentive 
 2. Newspaper article 
 3. Pencil 
 4. Pencil and newspaper article
Study 3: 
 1. Postcard reminder 
 2. Second questionnaire and letter.
Outcomes
Topic Health: Family history of Cancer, reproductive history, medical and Vitamin use, history of medical conditions and surgery
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Hopkins 1988.

Methods Random allocation: method not specified
Data Professional school and public librarians
Comparisons 1. $1 incentive 
 2. No incentive
Non‐responders followed‐up after 1 month
Outcomes
Topic Non‐health: Attitudes and practices having a book in Spanish in the library
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Hornik 1981.

Methods Random allocation: method not specified
Data Individuals listed in a telephone directory (Chicago, US)
Comparisons 1. Given time cue of 20 mins 
 2. Given time cue of 40 mins 
 3. Not given time cue
Outcomes Response within 4 weeks
Topic Non‐health: Attitudes to TV advertising
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Hornik 1982.

Methods Random allocation: method not specified.
Data Individuals listed in a telephone directory (Chicago, US)
Comparisons 1. Ingratiation appeal made in Pre‐notification telephone call (IA) ‐ Male telephone pre‐notified to Male respondent (M/M) 
 2. IA ‐ M/F 
 3. IA ‐ F/M 
 4. IA ‐ F/F 
 5. Polite imperative (PI) ‐ M/M 
 6. PI ‐ M/F 
 7. PI ‐ F/M 
 8. PI ‐ F/F 
 9. Rhetorical question (RQ) ‐ M/M 
 10. RQ ‐ M/F 
 11. RQ ‐ F/M 
 12. RQ ‐ F/F 
 13. Statement (S) ‐ M/M 
 14. S ‐ M/F 
 15. S ‐ F/M 
 16. S ‐ F/F 
 17. No pre‐notification.
Outcomes
Topic Non‐health: People's attitudes to television and advertising
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Horowitz 1974.

Methods Random allocation: method not specified
Data Faculty members of the University of Maryland (US)
Comparisons 1. Status of researcher 'professor' (P); Ink Signature (I); Reproduction photocopied (R‐P) 
 2. Graduate Student (GS); I; R‐P 
 3. P; Non‐Ink (N‐I); R‐P 
 4. GS; N‐I; R‐P 
 5. P; I; Reproduction mimeographed (R‐M) 
 6. GS; I; R‐M 
 7. P; N‐I; R‐M 
 8. GS; N‐I; R‐M 
 9. P; I; R‐T 
 10. GS; I; R‐T
Outcomes Response period not specified
Topic Non‐health: College professors Questionnaire
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Houston 1975.

Methods Random allocation: method not specified
Data New car buyers in Scott County, Iowa (US)
Comparisons 1. Personalised letter and questionnaire; Ball‐point pen incentive 
 2. Personalised letter and questionnaire; No incentive 
 3. Non‐personalised; Ball‐point pen incentive 
 4. Non‐personalised; No incentive
Outcomes
Topic Non‐health: Sources of information used by the respondent in purchasing their new car
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Houston 1977.

Methods Random allocation: method not specified
Data Households listed in a telephone directory (Madison)
Comparisons 1. University Sponsor; Social Utility Appeal 
 2. Commercial Sponsor, Social Utility Appeal 
 3. University Sponsor, Help the Sponsor Appeal 
 4. Commercial Sponsor, Help the Sponsor Appeal 
 5. University Sponsor, Egoistic Appeal 
 6. Commercial Sponsor, Egoistic Appeal 
 7. University Sponsor, Combined Appeal 
 8. Commercial Sponsor, Combined Appeal
Outcomes Response within 1 month
Topic Non‐health: Tap consumer images and behaviour with respect to 5 Madison‐area shopping
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Hubbard 1988a.

Methods Random allocation: method not specified
Data Residents of a major Midwestern metropolitan area
Comparisons 1. No incentive 
 2. Promise of $1 donation to charity of respondent's choice 
 3. 25 cents cash enclosed 
 4. $1 cash enclosed 
 5. Opportunity to win $200 cash prize
Outcomes Response within 3 weeks
Topic Non‐health: Statis faction with banking and /financial services
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Hubbard 1988b.

Methods Random allocation: method not specified
Data Residents of a major Midwestern metropolitan area
Comparisons 1. Control 
 2. Pre‐paid 25 cent incentive 
 3. Pre‐paid $1 incentive 
 4. Opportunity to win cash prize of $50 
 5. Opportunity to win cash prize of $100 
 6. Opportunity to win cash prize of $150 
 7. Opportunity to win cash prize of $200 
 8. Opportunity to win cash prize of $50
Outcomes Response within 3 weeks
Topic Non‐health: Satisfaction with banking and financial services
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Huck 1974.

Methods Random allocation: method not specified
Data Students living in residence halls at the university of Tennessee
Comparisons 1. First mailing with 25 cents incentive 
 2. Second mailing (to non‐respondents) with 25 cents incentive 
 3. Third mailing (to non‐respondents) with 25 cents incentive 
 4. First, second and third mailings without 25 cents incentive
Outcomes Response within 2 weeks
Topic Non‐health: Rokeach Dogmatism scale
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Hyett 1977.

Methods Random allocation: method not specified
Data Residential telephone subscribers
Comparisons 1. Double‐sided questionnaire 
 2. Single‐sided questionnaire
After 2 weeks all non‐responders received another questionnaire. 1 week later all those who still had not responded were followed up by telephone
Outcomes
Topic Non‐health: Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Iglesias 2000.

Methods Random allocation: alternation
Data Women aged 70 years and over
Comparisons 1. 4‐ page questionnaire 
 2. 5‐ page questionnaire 
 3. 7‐page questionnaire
Outcomes
Topic Health: Clinical questionnaire, EuroEoL, SF‐12
Mode of Administration Postal
Notes Age: Above 70 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Iglesias 2001.

Methods Random allocation: alternation
Data Women aged 70 years or over selected from 2 general practices in North Yorkshire
Comparisons 1. Questionnaire with an individual item format 
 2. Questionnaire with a stem & leaf format
Outcomes Response period not specified
Topic Health: SF12
Mode of Administration Postal.
Notes Age: Above 70 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Jacobs 1986.

Methods Random allocation: method not specified
Data Public school teachers (Indiana, US)
Comparisons 1. Short questionnaire; Optical scan form 
 2. Short questionnaire; Instructed to respond directly on questionnaire 
 3. Long questionnaire; Optical scan form 
 4. Long questionnaire; Instructed to respond directly on questionnaire
Postcard follow up after 2 weeks
Outcomes Response period not specified
Topic Non‐health: Attitudes and opinions concerning discipline in the public schools
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Jacoby 1990.

Methods Random allocation: method not specified
Data Individuals from 10 parliamentary areas (ISSMC questionnaires)
Individuals from the electoral register (FPC questionnaires)
Comparisons 1. Long questionnaire; Sent by ISSMC 
 2. Long questionnaire; Sent by FPC 
 3. Short questionnaire; Sent by ISSMC 
 4. Short questionnaire; Sent by FPC
1. Questionnaire included sensitive question; Sent by ISSMC 
 2. Questionnaire did not include sensitive question; Sent by ISSMC 
 3. Questionnaire included sensitive question; Sent by FPC 
 4. Questionnaire did not include sensitive question; Sent by FPC
Outcomes
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

James 1990a.

Methods Random allocation: method not specified
Data Cable television subscribers (Fairfax County, Virginia, US)
Comparisons 1. No incentive 
 2. $0.25 
 3. $50 
 4. $1 
 5. $2
3 follow‐up reminders sent without further monetary incentive at 3 week intervals
Outcomes
Topic Non‐health: Personal information.
Mode of Administration Postal.
Notes Author contacted: On the third follow up , participants were randomised to receive the questionnaire by first class or certified mailing but no data given for results
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

James 1990b.

Methods Random allocation: method not specified
Data Cable television subscribers who had failed to respond to 2 previous follow up attempts
Comparisons 1. Reminder by certified mail 
 2. Reminder by first class mail
Outcomes Response period not specified
Topic Non‐health: Personal information
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

James 1992.

Methods Random allocation: method not specified
Data Members of a national trade association of owners of construction subcontracting companies who were not currently enrolled in the association's health insurance programme
Comparisons 1. No incentive 
 2. $1 cash 
 3. $5 cash 
 4. $5 cheque 
 5. $10 cheque 
 6. $20 cheque 
 7. $40 cheque 
 8. Promise of $50
1‐page questionnaire, cover letter and business reply envelope. Reminders sent to non respondents at 3‐ week intervals
Outcomes
Topic Health: Health insurance
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Jamtvedt 2008.

Methods Random allocation: block randomisation by computer generated table
Data Norwegian Physiotherapists from private practice
Comparisons 1. Dark chocolate
2. Control Group
Outcomes Response period within 9 months
Topic Health: Treatment provided to 1 patient with osteoarthritis of knee through 12 treatment sessions
Mode of Administration Postal
Notes Randomisation was generated by Doris Tove Kristoffersen, who is not involved with any other aspect of the trial
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Jenkinson 2003.

Methods Random allocation: method not specified
Data Recently discharged patients from 2 English inner city NHS Trusts
Comparisons 1. 4‐page questionnaire
2. 12‐page questionnaire
Outcomes Response period not specified
Topic Health: Picker Patient Experience Questionnaire
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Jensen 1994.

Methods Random allocation: method not specified
Data Female graduates from the doctoral program in education from a private west‐coast university (US)
Comparisons 1. Open‐ended questions first; Closed questions next; Demographic questions last 
 2. Open; Demographic; Closed 
 3. Closed; Open; Demographic 
 4. Closed; Demographic; Open 
 5. Demographic; Open; Closed 
 6. Demographic; Closed; Open
Reminders sent at 6 and 12 weeks. Some graduates were living out of the country at the time of the study. They were sent postal vouchers and an envelope instead of a stamped envelope on the initial mailing and first follow up. On the second follow up, US citizens received a telephone call while overseas received another postal mailing
Outcomes
Topic Non‐health: Graduate school experiences
Mode of Administration Postal
Notes Age: 31‐65; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Jepson 2005a.

Methods Random allocation: using random number generated in Excel
Data US Primary care physician members of the American Medical Association
Comparisons 1. Word count ‐ 849
2. Word count ‐ 1145
3. Word count ‐ 1163
4. Word count ‐ 1164
5. Word count ‐ 1215
6. Word count ‐ 1216
7. Word count ‐ 1234
8. Word count ‐1423
9. Word count ‐ 1424
10. Word count ‐ 1447
11. Word count ‐ 1449
12. Word count ‐ 1461
13. Word count ‐ 1462
14. Word count ‐ 1494
15. Word count ‐ 1496
16. Word count ‐ 1519
17. Word count ‐ 1520
18. Word count ‐ 1560
19. Word count ‐ 1561
20. Word count ‐ 1703
21. Word count ‐ 1706
22. Word count ‐ 1737
23. Word count ‐ 1744
24. Word count ‐ 1756
25. Word count ‐ 1776
26. Word count ‐ 1785
27. Word count ‐ 1788
28. Word count ‐ 1807
29. Word count ‐ 1855
30. Word count ‐ 1867
Outcomes Response period not specified
Topic Health: Attitudes towards cost quality trade‐offs in clinical practice
Mode of Administration Postal
Notes Short length: From word count 849 ‐ 1234; Long length: From word count 1423 ‐ 1867; Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Jepson 2005b.

Methods Random allocation: using random number generated in Excel
Data US Primary care physician members of the American Medical Association
Comparisons 1. Word count ‐ 564
2. Word count ‐ 574
3. Word count ‐ 649
4. Word count ‐ 703
5. Word count ‐ 711
6. Word count ‐ 715
7. Word count ‐ 719
8. Word count ‐730
9. Word count ‐ 749
10. Word count ‐ 753
11. Word count ‐ 754
12. Word count ‐ 762
13. Word count ‐ 782
14. Word count ‐ 849
15. Word count ‐ 905
16. Word count ‐ 988
Outcomes Response period not specified
Topic Health: Attitudes towards cost quality trade‐offs in clinical practice
Mode of Administration Postal
Notes Short length: From word count 564 to 730; Long length: From word count 749 to 905; Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Jobber 1983.

Methods Random allocation: method not specified
Data Textile companies listed in the Kompass‐Directory of UK Companies and 'Times Top 500'
Comparisons 1. Prior letter; White questionnaire 
 2. Prior letter; Blue questionnaire 
 3. No prior letter; White questionnaire 
 4. No prior letter; Blue questionnaire
Outcomes Response period not specified
Topic Non‐health: Information about the marketing strategies employed by the company
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Jobber 1985.

Methods Random allocation: method not specified
Data Senior marketing executives
Comparisons 1. Cover letter contained offer of a free copy of results as the final paragraph of the body of the letter 
 2. Same cover letter but offer made in typed postscript 
 3. Same cover letter but offer made in hand‐written postscript 
 4. Cover letter with no offer
Outcomes Response period not specified
Topic Non‐health: Explore the design and extent of implementation of marketing information system
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Jobber 1988.

Methods Random allocation: method not specified
Data Building society chief executives
Comparisons 1. 20 pence incentive; No booklet 
 2. 20 pence incentive; Booklet explaining survey included 
 3. No incentive; No booklet 
 4. No incentive; Booklet explaining survey included
Outcomes Response period not specified
Topic Non‐health: Ascertain management practices, and contextual and structural characteristics of societies
Mode of Administration Postal
Notes Number of subjects allocated to each intervention group ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Jobber 1989.

Methods Random allocation: method not specified
Data Industrial goods companies
Comparisons 1. Short questionnaire; 1‐sided printing 
 2. Short questionnaire; 2‐sided printing 
 3. Long questionnaire; 1‐sided printing 
 4. Long questionnaire; 2‐sided printing
The long questionnaire comprised 2 different versions of a short questionnaire. The 2 versions were allocated randomly between treatments.
Outcomes Response period not specified
Topic Non‐health: Selling approach and orientations used by the sample firms, evaluate the sale persons, size of firm, industry category, number of sales persons employed
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Jobber D 1985.

Methods Random allocation: systematic random sampling
Data Quality control managers of textile companies randomly selected from a directory of UK companies
Comparisons 1. No pre‐notification 
 2. Telephone pre‐notification
Outcomes Response prior to second wave of the experiment
Topic Non‐health: Quality management systems used by UK textile companies.
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Johansson 1997a.

Methods Random allocation: method not specified
Data Norwegian citizens aged 16‐79 years
Comparisons 1. No reward offered 
 2. Reward offered
1 reminder sent after 4 weeks
Outcomes Response period not specified
Topic Health: Quantitative Food Frequency Questionnaire (QFFQ)
Mode of Administration Postal
Notes Mean age: 42‐47
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Johansson 1997b.

Methods Random allocation: method not specified
Data Norwegian citizens aged 16‐79 years
Comparisons 1. No reward offered 
 2. Reward offered
1 reminder sent after 4 weeks
Outcomes Response period not specified
Topic Health: Quantitative Food Frequency Questionnaire (QFFQ)
Mode of Administration Postal
Notes Mean age: 42‐47
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Johansson 1997c.

Methods Random allocation: method not specified
Data Norwegian citizens aged 16‐79 years who had not responded to a questionnaire
Comparisons 1. Follow up by telephone 
 2. Follow up by post
Outcomes Response period not specified
Topic Health: Quantitative Food Frequency Questionnaire (QFFQ)
Mode of Administration Postal
Notes Mean age: 42‐47
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

John 1994.

Methods Random allocation: method not specified
Data Cosmetologists aged 22 to 36 years
Comparisons 1. $1 incentive in first mailing 
 2. $1 incentive in second mailing 
 3. No incentive
2‐ page questionnaire, cover letter, survey fact sheet and stamped addressed envelope. Reminder postcard sent 1 week after first mailing
Outcomes Response period not specified
Topic Health: Screening questions ‐ recent health problems, reproductive history; outcome of the most recent pregnancy
Mode of Administration Postal
Notes Age: 22‐36; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Joinson 2005a.

Methods Random allocation: using random number generated in Excel
Data Students at the Open University, UK
Comparisons 1. Salutation ‐ 'Dear Student'
2. Salutation ‐ 'Dear Open University Student'
3. Salutation ‐ 'Dear Forename' (e.g. Dear John)
4. Salutation ‐ 'Dear Forename Surname' (e.g. Dear John Doe)
Outcomes Response within 14 days
Topic Non‐health: Volunteering to become a member of a survey panel (PRESTO)
Mode of Administration Electronic: E‐mail
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Joinson 2005b.

Methods Random allocation: using random number generated in Excel
Data Students at the Open University, UK
Comparisons 1. Salutation ‐ 'Dear Student'
2. Salutation ‐ 'Dear Open University Student'
3. Salutation ‐ 'Dear Forename' (e.g. Dear John)
4. Salutation ‐ 'Dear Forename Surname' (e.g. Dear John Doe)
Outcomes Response within 14 days
Topic Non‐health: Inviting the existing panel members to exit the panel
Mode of Administration Electronic: E‐mail
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Joinson 2005c.

Methods Random allocation: using random number generated in Excel
Data Students at the Open University, UK
Comparisons 1. Salutation ‐ 'Dear Student'
2. Salutation ‐ 'Dear Forename' ( e.g. Dear John)
3. Salutation ‐ 'Dear Forename Surname' (e.g. Dear John Doe)
4. High Power ‐ "From Professor (name), Pro‐Vice chancellor, (Strategy, planning and partnerships), The OU
5. Neutral Power ‐ "From (name), (Strategy, planning and partnerships), The OU
Outcomes Response within 14 days
Topic Non‐health: Inviting the panel members to complete the survey
Mode of Administration Electronic: Online survey
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Joinson 2007a.

Methods Random allocation: using random number generated in Excel
Data Members of an online student panel at the Open University, UK
Comparisons 1. High Power ‐ "From Professor (name), Pro‐Vice chancellor, (Strategy, planning and partnerships), The OU
2. Neutral Power ‐ "From (name), (Strategy, planning and partnerships), The OU
3. Salutation ‐ 'Dear Forename' ( e.g. Dear John)
4. Salutation ‐ 'Dear Presto panel member'
Outcomes Response within 14 days
Topic Non‐health: Socio‐economic status
Mode of Administration Electronic: Online survey
Notes Method of allocation ascertained through contact with author; Mean age: 41.8 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Joinson 2007b.

Methods Random allocation: using random number generated in Excel
Data Members of an online student panel at the Open University, UK
Comparisons 1. Personalised URL (Unique URL with identifier encoded in the link)
2. Authentication required (URL requires log‐on to access the survey)
Outcomes Response within 14 days
Topic Non‐health: Part‐time student costs and fees
Mode of Administration Electronic: Online survey
Notes Method of allocation ascertained through contact with author; Mean age: 43.6 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Jones 1978.

Methods Random allocation: method not specified
Data Individuals who had planned group conventions and/or meetings
Comparisons 1. Science appeal (SA); Commemorative stamp (CS); J&L sponsor (J&L) 
 2. SA; CS; University sponsor (US) 
 3. SA; CS; Government sponsor (GS) 
 4. SA; Regular stamp (RS); J&L 
 5. SA; RS; US 
 6. SA; RS; GS 
 7. SA; Business reply envelope (BR); J&L 
 8. SA; BR; US 
 9. SA; BR; GS 
 10. User appeal (UA); CS; J&L 
 11. UA; CS; US 
 12. UA; CS; GS 
 13. UA; RS; J&L 
 14. UA; RS; US 
 15. UA; RS; GS 
 16. UA; BR; J&L 
 17. UA; BR; US 
 18. UA; BR; GS 
 19. Resort park appeal (RA); CS; J&L 
 20. RA; CS; US 
 21. RA; CS; GS 
 22. RA; RS; J&L 
 23. RA; RS; US 
 24. RA; RS; GS 
 25. RA; BR; J&L 
 26. RA; BR; US 
 27. RA; BR; GA
Outcomes Response within 6 weeks
Topic Non‐health: Characteristics of the group, respondent attitudes towards meeting facilities, demographic factors
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Jones 2000.

Methods Random allocation: method not specified
Data Adult patients admitted for treatment between 14/09/98 and12/12/98
Comparisons 1. No incentive
2. $2
3. $5
4. SF‐36
5. SF‐12
6. MH‐5
7. MH‐1
Outcomes Response period not specified
Topic Health: Health status survey
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Junghans 2005.

Methods Random allocation: using minimisation software
Data 2 general practices in England
Comparisons 1. Opt‐in (asked to actively signal willingness to participate in research)
2. Opt‐out (contacted repeatedly unless they signalled unwillingness to participate)
Outcomes Response period within 2 weeks
Topic Health: Patients with angina
Mode of Administration Postal
Notes The identity of the trial was kept in a sealed envelope and was known only to the research assistant
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Kahle 1978.

Methods Random allocation: method not specified
Data Psychiatrists and clinical psychologists
Comparisons Experiment 1: 
 1. Dillman's 3‐wave mailing design 
 2. As (1) except first 2 waves received non‐profit bulk rate permit number printed where stamp had been 
 3. As (2) except pre‐printed labels used to address envelopes rather than addresses typed individually on envelopes
Experiment 2: 
 As experiment 1 but in final wave questionnaire sent by: 
 1. Certified mail 
 2. First class mail
Outcomes Response period not specified
Topic Health: Involuntary civil commitments
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kalafatis 1995.

Methods Random allocation: using random number generation
Data Danish participants in a non‐price‐based promotion that utilised an American sporting theme
Comparisons 1. No incentives
2. Unconditional 5% value of coupon
3. Unconditional 10% value of coupon
4. Unconditional 15% value of coupon
5. Conditional 5% value of coupon
6. Conditional 10% value of coupon
7. Conditional 15% value of coupon
8. Free gift
9. No free gift.
Outcomes Response period not specified
Topic Non‐health: Sports ‐ promotional offers, viewing patterns of sports programmes, shopping habits of sports goods and perceptions of different sports
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kalantar 1999.

Methods Random allocation: computerised random number generation
Data Residents of Western S ydney, Australia
Comparisons 1. Long questionnaire (7 pages)
2. Short questionnaire (1 page)
3. Scratch lottery worth $1 to win up to $2500
4. No lottery
Outcomes Response period not specified
Topic Health: Bowel function and faecal incontinence
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Kaplan 1970a.

Methods Random allocation: using alternation
Data Residents of Boston and Brockton, Massachusetts, USA
Comparisons 1. Long questionnaire
2. Short questionnaire
3. Impersonal letter (no inside address and the salutation is 'Dear Madam')
4. Personal letter (with complete address and the salutation is 'Dear Mrs. name)
5. Stamped return envelope
6. Franked return envelope
7. Non‐specific signer
8. Jewish signer
9. Irish signer
Outcomes Response period not specified
Topic Health: Reproductive history and the use of oral contraceptives
Mode of Administration Postal
Notes Age: 20‐70 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Kaplan 1970b.

Methods Random allocation: using alternation
Data Residents of Boston and Brockton, Massachusetts, USA
Comparisons 1. Irish signer
2. Irish, Professor signer
3. Non‐specific signer
Outcomes Response period not specified
Topic Health: Reproductive history and the use of oral contraceptives
Mode of Administration Postal
Notes Age: 20‐70 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Kaplowitz 2004.

Methods Random allocation: using alternation
Data Residential and agricultural landowners in the Sycamore creek watershed, USA
Comparisons 1. Survey instrument ‐ Colour
2. Survey instrument ‐ Black and White
Outcomes Response period not specified
Topic Non‐health: Homeowner preferences for watershed management practices
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Kasprzyk 2001.

Methods Random allocation: method not specified
Data Sample of the general internists listed on the American Medical Association files who spend time on direct patient care, deal with STD diagnosis and have a listed mailing address
Comparisons 1. First class mailing; No incentive 
 2. First class mailing; $15 cash 
 3. First class mailing; $25 cash 
 4. FedEx mailing; No incentive 
 5. FedEx mailing; $15 cash 
 6. FedEx mailing; $25 cash
Outcomes Response after final reminder mailing, 8 weeks after initial survey
Topic Health: Physician and practice characteristics, STD diagnosis. treatment and control practice, opinions about STD reporting requirements and partner notification
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kawash 1971.

Methods Random allocation: using table of random numbers
Data Faculty members of University of Illinois
Comparisons 1. Personal signature
2. Mimeographed facsimile
Outcomes Response period not specified
Topic Non‐health: Attitudes towards audiovisual instructional materials
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Keeter 2001.

Methods Random allocation: method not specified
Data Attorneys, clinical social workers, college and university faculty, staff and students, employees and employers in business organisations and a sample of physicians
Comparisons 1. White questionnaire 
 2. Pink questionnaire 
 3. Green questionnaire
Outcomes Response period not specified
Topic Health: Purchase of major medical equipments
Non‐health: Housing market, parking and ridesharing, workload, distribution of time, attitudes
Mode of Administration Postal
Notes Results of 7 different studies all examining the same intervention over a 14‐ month period
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kenyon 2005.

Methods Random allocation: method not specified
Data Mothers of the MRC ORACLE Trial that evaluated the use of antibiotics to improve neonatal outcome after preterm labour/preterm rupture of the membrane
Comparisons 1. £5 voucher
2. No voucher
Outcomes Response period not specified
Topic Health: Child's health and development
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Keown 1985a.

Methods Random allocation: method not specified
Data Japanese business executives
Comparisons 1. $1 incentive 
 2. No incentive
Outcomes Response period not specified
Topic Non‐health: Attitudes towards business risk
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Keown 1985b.

Methods Random allocation: method not specified
Data Business executives (Hong Kong)
Comparisons 1. $1 incentive 
 2. No incentive
Outcomes Response period not specified
Topic Non‐health: Attitudes towards business risk
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kephart 1958.

Methods Random allocation: method not specified
Data Women who had passed their Pennsylvania State Nursing Board exams
Comparisons 1. Regular stamp; No preview or follow up 
 2. Preview sent 1 week prior to questionnaire 
 3. Follow up (duplicate questionnaire, letter and return envelope) 
 4. Preview and follow up 
 5. Air mail stamp 
 6. Special delivery mail 
 7. Incentive of a penny 
 8. Incentive of a nickel 
 9. Incentive of a dime 
 10. Incentive of a quarter
Outcomes Response period not specified
Topic Health: Attitudes towards nursing profession
Mode of Administration Postal
Notes Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kerin 1976.

Methods Random allocation: method not specified
Data Corporate presidents from 'Fortune 500' firms
Comparisons 1. Individual cover letter; Altruistic appeal; Stamp on return envelope 
 2. Individual; Altruistic; No stamp 
 3. individual; Egoistic appeal; Stamp 
 4. individual; Egoistic; No stamp 
 5. Form cover letter; Altruistic; Stamp 
 6. Form cover letter; Altruistic; No stamp 
 7. Form; Egoistic; Stamp 
 8. Form; Egoistic; No stamp
Outcomes Response period not specified
Topic Non‐health: Product recall practices
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kerin 1981.

Methods Random allocation: method not specified
Data Senior marketing executives
Comparisons 1. Offered results 
 2. Not offered results
Outcomes Response period not specified
Topic Non‐health: Interaction between sales and advertising functions in the design and execution of promotion strategy
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kernan 1971.

Methods Random allocation: method not specified
Data Residents of Cincinnati
Comparisons 1. Personalised address; First class 
 2. Personalised address; Bulk rate 
 3. Occupant address; First class 
 4. Occupant address; Bulk rate
Outcomes Response within 3 weeks
Topic Non‐health: Community's general interest in new sports stadium
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kindra 1985.

Methods Random allocation: method not specified
Data Households listed in a telephone directory (Montreal, Canada)
Comparisons 1. Pre‐contact; Lottery incentive 
 2. No pre‐contact; Lottery incentive 
 3. Pre‐contact; No lottery incentive 
 4. No pre‐contact; No lottery incentive
Outcomes Response period not specified
Topic Non‐health: Elicit consumer response to product advertising
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

King 1978.

Methods Random allocation: systematic sampling procedure with random start
Data Registered bank holding companies
Comparisons 1. Cover letter most personalised 
 2. Cover letter least personalised
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Koloski 2001.

Methods Random allocation: random block procedure
Data People aged 18 years and above listed on the 1996 Local Government electoral role, Penrith, Australia
Comparisons 1. Short (28 page) questionnaire; Lottery card included 
 2. Short questionnaire; No lottery card 
 3. Long questionnaire (32 pages); Lottery card included 
 4. Long questionnaire; No lottery card
Outcomes Response after 8 phases of follow up
Topic Health: Questions on common health problems especially on stomach and bowel, Delusions Symptoms States Inventory, SF‐12
Mode of Administration Postal
Notes Age: 41.9‐46.6 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Koo 1995.

Methods Random allocation: random function in Microsoft Excel programme
Data Girls recruited by volunteers from the Canadian Cancer Society
Comparisons 1. Real signature on cover letter 
 2. Printed signature
Outcomes Response within 105 days
Topic Health: Dietary and life style determinants of the onset of menarche
Mode of Administration Postal
Notes Allocation was not concealed; Age: 7.5‐14.9 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Koo 1996.

Methods Random allocation: method not specified
Data Girls recruited by volunteers from the Canadian Cancer Society who had not responded in a previous study
Comparisons 1. Regular reminder letter 
 2. Reminder letter with telephone reminder indicated 
 3. Reminder letter with telephone interview indicated
Outcomes Response within 16 days (prior to telephone interview)
Topic Health: Dietary and life style determinants of the onset of menarche
Mode of Administration Postal
Notes Age: 8.7‐16.2 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kropf 2005.

Methods Random allocation: method not specified
Data Members of the Health Maintenance Organizations (HMOs) in Maryland
Comparisons 1. $5 incentive
2. No incentive
3. Cover letter ‐ Norms of co‐operation (answering the survey would help many other people)
4. Cover letter ‐ Norms of self‐intrest (cooperation would help the survey respondent himself or herself).
Outcomes Response period not specified
Topic Health: Health care and other current issues
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kurth 1987.

Methods Random allocation: method not specified
Data Employees of the Maricopa Community Colleges with e‐mail accounts
Comparisons 1. Type‐written; Sensitive question 
 2. Type‐written; No sensitive question
Outcomes Response within 30 days
Topic Non‐health: Supervisory management
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kuskowska‐Wolk 1992.

Methods Random allocation: method not specified
Data Women aged 40‐70 years from 2 medium‐sized towns in Uppsala Health Care Region invited for mammography over the period 13 October 1986 to 20 March 1987
Comparisons 1. Increasing order of food frequencies; No column on portion sizes; No extra page of questions 
 2. Decreasing order of food frequencies; No column on portion sizes; No extra page of questions 
 3. Increasing order of food frequencies; Column on portion sizes; No extra page of questions 
 4. Decreasing order of food frequencies; Column on portion sizes; No extra page of questions 
 5. Increasing order of food frequencies; No column on portion sizes; Extra page of questions 
 6. Decreasing order of food frequencies; No column on portion sizes; Extra page of questions 
 7. Increasing order of food frequencies; Column on portion sizes; Extra page of questions 
 8. Decreasing order of food frequencies; Column on portion sizes; Extra page of questions
Outcomes Response period not specified
Topic Health: Food Frequency Questionnaire
Mode of Administration Postal
Notes Age: 54.9‐55.6 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Kypri 2003.

Methods Random allocation: method not specified
Data Tertiary students at the University of Otago
Comparisons 1. Ball‐point pen worth $0.50
2. Pen + Cookie voucher worth $1
3. Pen + Lunch voucher worth $5
4. Pen + Lunch voucher worth $5 on completion of the survey.
Outcomes Response period not specified
Topic Health: Alcohol use
Mode of Administration Electronic: Web survey
Notes Age: 16‐29 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

La Garce 1995.

Methods Random allocation: method not specified
Data Goodyear tyre and rubber dealers
Comparisons 1. Standard questionnaire printed in black and white 
 2. Standard questionnaire printed in blue and yellow 
 3. User‐friendly format questionnaire printed in black and white 
 4. User‐friendly format questionnaire printed in blue and yellow
Outcomes Response period not specified
Topic Non‐health: Industry
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Labarere 2000.

Methods Random allocation: method not specified
Data 400 people recently discharged from hospital
Comparisons 1. Postal questionnaire, no follow up 
 2. Postal questionnaire with follow up
Outcomes Response within 2 months
Topic Health: Patient Satisfaction
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Labrecque 1978.

Methods Random allocation: method not specified
Data Service customers of a marina
Comparisons 1. Owner's signature (OS); Personalised (P); Commemorative stamp (CS) 
 2. Service manager's signature (SMS); P; CS 
 3. OS; Not personalised (NP); CS 
 4. SMS; NP; CS 
 5. OS; P; No CS 
 6. SMS; P; No CS 
 7. OS; NP; No CS 
 8. SMS; NP; No CS
Outcomes Response within 4 weeks
Topic Non‐health: Reaction of customers to the performance of its service department
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Lavelle 2008.

Methods Random allocation: using SPSS
Data Patients attending breast clinics in Greater Manchester between 1/10/2002 ‐ 31/7/2003
Comparisons 1. First class stamp on addressed reply envelope
2. Pre‐paid addressed reply envelope
Outcomes Response period not specified
Topic Health: Functional health status ‐ ELPHS ADL; Generic health status ‐ SF‐12; Health related quality of life ‐ EORTC QLQ‐C30
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Leece 2006a.

Methods Random allocation: using alternation
Data Surgeon members of the Orthopaedic Trauma Association
Comparisons 1. Standard cover letter
2. Test cover letter (more personal)
Outcomes Response period is 6 weeks
Topic Health: Preferences in the treatment of femoral neck fractures
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Leece 2006b.

Methods Random allocation: using alternation
Data Surgeon members of the Orthopaedic Trauma Association
Comparisons 1. Standard cover letter
2. Test cover letter (more personal)
Outcomes Response period is 6 weeks
Topic Health: Preferences in the treatment of femoral neck fractures
Mode of Administration Electronic: E‐mail
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Leigh Brown 1997.

Methods Random allocation: method not specified
Data Patients who had already responded a questionnaire about hospital attendance
Comparisons 1. Aware of monthly prize draw offering £25 gift voucher 
 2. Unaware of monthly prize draw offering £25 gift voucher
Outcomes Response period not specified
Topic Health: Health status, satisfaction with orthopaedic referral
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Leung 2002.

Methods Random allocation: computerised random number generation
Data Physicians randomly selected from the full and limited registration lists of the Hong Kong medical council
Comparisons 1. No incentive 
 2. $10 cash 
 3. $20 cash 
 4. $40 cash 
 5. Entry into $1000 lottery 
 6. Entry into $2000 lottery 
 7. Entry into $4000 lottery
Outcomes Response within 30 days
Topic Health: Nature of practice, remuneration, clinical and administrative task
Mode of Administration Postal
Notes Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Leung 2004.

Methods Random allocation: computerised random number generation
Data Physicians randomly selected from the full and limited registration lists of the Hong Kong medical council
Comparisons 1. Prepayment HK$ 20
2. Post‐payment HK$ 20
Outcomes Response within 60 days
Topic Health: Computerisation of clinical and administrative tasks
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Linsky 1965.

Methods Random allocation: method not specified
Data Nurses
Comparisons 1. Characteristics of cover letter: personalised (P); social utility appeal (SU); explanation of place and importance of respondent in study (RP); an appeal to help researchers of study (HR) 
 2. Not P; SU; RP; HR 
 3. P; Not SU; RP; HR 
 4. Not P; Not SU; RP; HR 
 5. P; SU; Not RP; HR 
 6. Not P; SU; Not RP; HR 
 7. P; SU; RP; Not HR 
 8. Not P; SU; RP; Not HR 
 9. P; Not SU; Not RP; HR 
 10. Not P; Not SU; Not RP; HR 
 11. P; Not SU; RP; Not HR 
 12. Not P; Not SU; RP; Not HR 
 13. P; SU; Not RP; Not HR 
 14. Not P; SU, Not RP; Not HR 
 15. P; Not SU; Not RP; Not HR 
 16. Not P; Not SU; Not RP; Not HR
Outcomes Response within 3 weeks
Topic Health: Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Little 1990.

Methods Random allocation: using alternation
Data Respondents to a national magazine clip ad promotion
Comparisons 1. 25‐cent
2. Pan‐scrapper
3. Control
Outcomes Response period not specified
Topic Non‐health: Perceptions of the product and follow‐up service to competing products
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

London 1990a.

Methods Random allocation: method not specified
Data Electronics design engineers
Comparisons 1. Standard cover letter 
 2. As (1) but also told would be entered into a prize draw for 3 calculators if responded 
 3. As (2) but also told that all respondents would receive a special gift from the sponsor
Outcomes Response period not specified
Topic Non‐health: Potential customers needs, firm usage, sources of transformers and inductors
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

London 1990b.

Methods Random allocation: method not specified
Data Electronics design engineers
Comparisons 1. No incentive 
 2. $1 incentive
Outcomes Response period not specified
Topic Non‐health: Potential customers needs, firm usage, sources of transformers and inductors
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Lorenzi 1988.

Methods Random allocation: methods not specified
Data Business executives, state legislators, and director of chambers of commerce from the Midwestern United States
Comparisons 1. Unconditional $1 payoff
2. Conditional $2 payoff
3. Lottery to win $50, $30, or $20
4. No incentives
Outcomes Response within 14 days
Topic Non‐health: Finance ‐ Financial investment scenario, behavioural self‐description measure of propensity for risk in personal and business investments
Mode of Administration Postal
Notes Mean age: 49.7 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Lund 1998.

Methods Random allocation: method not specified
Data Norwegian women aged 34‐49 years
Comparisons 1. Questionnaire entitled 'Women Lifestyle & Health'; 4 pages 
 2. Questionnaire entitled "Women & Cancer"; 2 pages 
 3. Questionnaire entitled "Women & Cancer"; 4 pages 
 4. Questionnaire entitled "Women & Cancer"; 6 pages 
 5. Questionnaire entitled "Oral Contraceptives & Cancer"; 2 pages
Outcomes Response period not specified
Topic Health: Diet, sunbathing habits, occupational exposure, pharmaceutical drugs
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Maheux 1989a.

Methods Random allocation: method not specified
Data Physicians who had failed to respond to a previous questionnaire (Quebec, UK)
Comparisons 1. Follow‐up letter with hand‐written postscript 
 2. Follow‐up letter with no postscript
Outcomes Response within 6 months
Topic Health: Support for patient care issues
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Maheux 1989b.

Methods Random allocation: method not specified
Data Physicians who had failed to respond to 2 mailings of a questionnaire (Quebec, UK)
Comparisons 1. Personalised mail out package 
 2. Non‐personalised mail out package
Outcomes Response within 6 months
Topic Health: Support for patient care issues
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Mallen 2008.

Methods Random allocation: computer generated
Data Patients aged 50 and over from the Central Cheshire general practices who consulted their GP for non‐inflammatory musculoskeletal pain between September 2006 – April 2007
Comparisons 1. Small font size ‐ Arial 12
2. Large font size ‐ Arial 16
3. Thin paper ‐ 80g
4. Thick paper ‐ 100g
Outcomes Response period not specified
Topic Health: Prognosis of older people with joint pain in general practice
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Mann 2005.

Methods Random allocation: method not specified
Data Registered voters in Maryland, New York, and Pennsylvania
Comparisons 1. Advance letter
2. No advance letter
Outcomes Response period not specified
Topic Non‐health: Voting behaviour
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Marcus 2007.

Methods Random allocation: Using random number generation in SPSS
Data Owners of personal website
Comparisons 1. High topic salience ‐ Motives and personality of personal website owners
2. Low topic salience ‐ Psychological aspects of Internet usage
3. Long survey ‐ 359 items, 30‐60 minutes for completion
4. Short survey ‐ 91 items, 10‐20 minutes for completion
5. Lottery to win 2 Internet book store vouchers of 25 euro each
6. No lottery
7. Personalised feedback of the results (individual profile of the results)
8. Generalised (study results) or no Feedback
Outcomes Response period not specified
Topic Non‐health: Internet competence
Mode of Administration Electronic: Web survey
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Marrett 1992.

Methods Random allocation: method not specified
Data Residents with histologically confirmed renal cell carcinoma (Ontario, US)
Comparisons 1. Lottery ticket incentive 
 2. No incentive
Outcomes
Topic Health: History of urinary tract infection, use of analgesic and diuretic medication, demographics
Mode of Administration Postal
Notes Allocation was not concealed from the person sending out the letters; Age: 25‐69 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Marsh 1999.

Methods Random allocation: alternation
Data Parents of children aged 3‐12 months from general practices involved in a cluster randomised trial in Nottingham, UK who had responded to a previous questionnaire
Comparisons 1. Promise of a £2 voucher for a local children's store on return of the questionnaire (Postal) 
 2. No incentive (Postal)
Outcomes Response period not specified
Topic Health: Near miss and minor injuries
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Martin 1970.

Methods Random allocation: method not specified.
Data Individuals listed in a telephone directory (Washington, US)
Comparisons 1. Personalised letter (PL); Appeal to importance (AI); Commemorative Stamp (CS); Easy questionnaire (EQ) first 
 2. PL; AI; CS; EQ not first 
 3. PL; AI; Business reply frank (BRF) instead of CS 
 4. PL; AI; BRF; EQ not first 
 5. PL; No AI; CS; EQ first 
 6. PL; No AI; CS; EQ not first 
 7. PL; No AI; BRF; EQ first 
 8. PL; No AI; BRF; EQ not first 
 9. Letter not personalised (NPL); AI; CS; EQ first 
 10. NPL; AI; CS; EQ not first 
 11. NPL; AI; BRF; EQ first 
 12. NPL; AI; BRF; EQ not first 
 13. NPL; No AI; CS; EQ first 
 14. NPL; No AI; CS; EQ not first 
 15. NPL; No AI; BRF; EQ first 
 16. NPL; No AI; BRF; EQ not first
Outcomes Response within 4 weeks
Topic Non‐health: Public and judicial attitudes toward various aspects of the legal machinery
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Martin 1989.

Methods Random allocation: method not specified
Data University students
Comparisons 1. Pre‐notification (PN); Follow up (FU); Personalised (PS); Stamped reply envelope (SRE) 
 2. PN; No FU; PS; SRE 
 3. PN; FU; No PS; SRE 
 4. PN; No FU; No PS; SRE 
 5. PN; FU; PS; Business reply envelope (BRE) 
 6. PN; No FU; PS; BRE 
 7. PN; FU; No PS; BRE 
 8. PN; No FU; No PS; BRE 
 9. No PN; FU; PS; SRE 
 10. No PN; No FU; PS; SRE 
 11. No PN; FU; No PS; SRE 
 12. No PN; No FU; No PS; SRE 
 13. No PN; FU; PS; BRE 
 14. No PN; No FU; PS; BRE 
 15. No PN; FU; No PS; BRE 
 16. No PN; No FU; No PS; BRE
Outcomes Response period not specified
Topic Non‐health: Information on the perceived attributes of the university
Mode of Administration Postal
Notes Mean age: 30 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Martin 1994.

Methods Random allocation: method not specified
Data Participants of a large international amateur bowling tournament
Comparisons 1. High‐interest questionnaire 
 2. Low‐interest questionnaire
Outcomes Response period not specified
Topic Non‐health: Interpersonal relationships with other customers in service environment
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Martinson 2000.

Methods Random allocation: method not specified
Data Adolescents aged 14‐17 years in the Minneapolis/St Paul metropolitan area
Comparisons 1. $2 included with questionnaire 
 2. $15 promised on completion and return of questionnaire 
 3. Promise of entry into 10 drawings for 10 $200 cash prizes on completion and return of questionnaire 
 4. No incentive
Outcomes
Topic Health: Attitudes towards smoking, behavioural health related items
Mode of Administration Postal
Notes Reminder and second questionnaire sent to non‐responders 1 week and 3 weeks after initial mailing, respectively; Age: 14‐17 years; Equal male and females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Mason 1961.

Methods Random allocation: alternation
Data Teachers
Comparisons 1. Long form; Name and address on form 
 2. Long form; Code number on form 
 3. Short form; Name and address on form 
 4. Short form; Code number on form
Outcomes
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Matteson 1974.

Methods Random allocation: method not specified
Data Members of a national organisation
Comparisons 1. Semi‐personalised letter; White questionnaire 
 2. Semi‐personalised letter; Pink questionnaire 
 3. Form letter; White questionnaire 
 4. Form letter; Pink questionnaire
Outcomes Response period not specified
Topic Non‐health: Significant contribution of literature in their field
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

McColl 2003a.

Methods Random allocation: method not specified
Data Adults with angina form 62 family practices in Northeast England
Comparisons 1. Version 1: Condition‐specific questionnaires (Seattle Angina Questionnaire) first, followed by generic questionnaires (SF‐36 & EQ‐5D)
2. Version 2: Generic questionnaires first, followed by condition‐specific questionnaires
Outcomes Response period not specified
Topic Health: Patient‐based outcome measures
Mode of Administration Postal
Notes Reminder and second questionnaire sent to non‐responders 3 weeks and 6 weeks after initial mailing, respectively; Mean age: 69.1 years; mainly male
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

McColl 2003b.

Methods Random allocation: method not specified
Data Adults with asthma from 62 family practices in Northeast England
Comparisons 1. Version 1: Condition‐specific questionnaires (Newcastle Asthma Symptoms Questionnaire & Asthma Quality of Life Questionnaire) first, followed by generic questionnaires (SF‐36 & EQ‐5D)
2. Version 2: Generic questionnaires first, followed by condition‐specific questionnaires
Outcomes Response period not specified
Topic Health: Patient‐based outcome measures
Mode of Administration Postal
Notes Reminder and second questionnaire sent to non‐responders 3 weeks and 6 weeks after initial mailing, respectively; Mean age: 48.6 years; mainly female
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

McConochie 1985.

Methods Random allocation: method not specified
Data Males aged 18‐34
Comparisons 1. 50 cents incentive 
 2. $2 incentive 
 3. $5 incentive
Outcomes Response within 1 week
Topic Non‐health: Measurement of radio listening
Mode of Administration Postal
Notes Age: 18‐34 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

McCoy 2007.

Methods Random allocation: using alternation
Data Institute of Public Relations (IPR) members in Northern Ireland
Comparisons 1. Hand written address
2. Computer‐printed address
3. Brown envelope
4. White envelope
Outcomes Deadline for return provided
Topic Non‐health: Practices and attitudes towards public relations evaluation
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

McDaniel 1980.

Methods Random allocation: using alternation
Data Major‐appliances purchasers
Comparisons 1. 25‐cent incentive
2. No incentive
Outcomes Response period not specified
Topic Non‐health: Product warranty questionnaire
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

McDaniel 1981.

Methods Random allocation: using alternation
Data Major‐appliances purchasers in Midwestern US
Comparisons 1. Anonymous (no name requested and no name given)
2. Non‐anonymous (name requested and given at the beginning of questionnaire)
Outcomes Response period not specified
Topic Non‐health: Major appliances warranties and warranty performance
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

McKee 1992.

Methods Random allocation: method not specified
Data Members of a national non‐profit professional organisation
Comparisons 1. Coded 
 2. Not coded
In coded group, only non‐respondents received follow up . In non‐coded group, all received follow up
Outcomes Response period not specified
Topic Non‐health: Programme of the organisation
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

McKenzie‐McHarg 2005.

Methods Random allocation: computerised random number generation
Data Members and fellows of the Royal College of Obstetricians and Gynaecologists in the UK
Comparisons 1. Hand‐written signature in the cover letter
2. Scanned and printed signature in the cover letter
Outcomes Response period not specified
Topic Health: Surgical techniques used in caesarean section operation in the UK
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

McKillip 1984.

Methods Random allocation: method not specified
Data Underclass men of a large rural Midwestern university (US)
Comparisons 1. Utility cover letter appeal 
 2. Value expression appeal 
 3. Knowledge appeal
Outcomes Response period not specified
Topic Health: Evaluation activities for an alcohol education project
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

McLaren 2000a.

Methods Random allocation: method not specified
Data 700 Victorian general practitioners selected from a database held by Australasian Medical Publishing Company
Comparisons 1. Telephone pre‐notification 
 2. Postcard pre‐notification
Outcomes Response within 8 weeks
Topic Health: Management of early pregnancy, bleeding and miscarriage, referral, diagnostic methods
Mode of Administration Postal
Notes Equal male and females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

McLaren 2000b.

Methods Random allocation: method not specified
Data 700 Victorian general practitioners selected from a database held by Australasian Medical Publishing Company
Comparisons 1. Promise of entry into a prize draw for a holiday on response 
 2. No incentive
Outcomes Response within 8 weeks
Topic Health: Management of early pregnancy, bleeding and miscarriage, referral, diagnostic methods
Mode of Administration Postal
Notes Equal male and females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Meadows 2000.

Methods Random allocation: method not specified
Data 600 diabetes patients aged 18 years or over selected from the patient register of a hospital outpatient diabetes centre in North England
Comparisons 1. High frequency response alternatives; Horizontal orientation of response options 
 2. Medium frequency response alternatives; Horizontal orientation of response options 
 3. High frequency response alternatives; Vertical orientation of response options
Outcomes Response period not specified
Topic Health: Diabetes health profile
Mode of Administration Postal
Notes The high frequency response alternatives are: Most days, Once a Week, Once a Month, Less Often, Never 
 The medium frequency response alternatives are: Once a Week or More Often, Once a Month, About Every Few Months, Less Often, Never
Mean age: 52.2 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Miller 1994.

Methods Random allocation: method not specified
Data Full‐time professors at doctorate granting or comprehensive universities
Comparisons 1. Incentive (decaffeinated coffee bag) 
 2. No incentive 
 3. Cover letter appeal: 'Your input into this matter is very important in determining what faculty consider scholarship to be'. 
 4. Cover letter appeal: 'It is important to ascertain what faculty consider scholarship to be, in order to develop models of scholarship and further knowledge'
Follow up at 3 and 6 weeks after initial mailing
Outcomes Response period not specified
Topic Non‐health: Faculty attitudes about the personal importance of scholarly activities, institutional importance of scholarly activities, attitudes about faculty workload
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Mizes 1984.

Methods Random allocation: method not specified
Data Physicians specialising in allergy randomly selected from all physicians listed under allergy or allergy/immunology in the telephone directory yellow pages of major metropolitan areas across the US
Comparisons 1. No incentive; Answer postcard
2. $1 cheque; Answer postcard
3. $5 cheque; Answer postcard
4. $1 cheque; Answer cheque
5. $5 cheque; Answer cheque
Outcomes Response period not specified
Topic Health: Incidence, treatment, and the success of treatment of rhinitis melicamentosa
Mode of Administration Postal
Notes Method of allocation confirmed through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Mond 2004.

Methods Random allocation: using random number generation in SPSS
Data Australian capital territory residents
Comparisons 1. Short questionnaire (8 pages long)
2. Long questionnaire (14 pages long)
Outcomes Response period not specified
Topic Health: Measures of general psychological distress, disability, quality of life, eating disorders, exercise behaviours, healthcare utili sation etc.
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Morrison 2003.

Methods Random allocation: using random number generation in SPSS
Data Local residents
Comparisons 1. Study feedback information booklet
2. No information booklet
Outcomes Response period not specified
Topic Health: Socio‐demographics, travel behaviour, risk perception, attitudes to the local area and health
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Mortagy 1985.

Methods Random allocation: method not specified
Data Persons listed in electoral registers (Southampton and New Forest, UK)
Comparisons 1. Offered lottery ticket 
 2. Not offered lottery ticket
Reminder sent to non‐respondents after 4 weeks
Outcomes  
Topic Health: Respiratory symptoms such as breathlessness, wheezing, cough, phlegm, hyperirritability of the bronchi; family illness; smoking habits; drug treatment
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Moses 2004.

Methods Random allocation: computerised random number generation
Data Consultants identified from the Royal College of Obstetricians and Gynaecologists (RCOG) database
Comparisons 1. Prize draw incentive to win a personal digital assistant
2. No incentive
Outcomes Response period not specified
Topic Health: Current practice for the laparoscopic diagnosis and treatment of women with pelvic pain due to endometriosis
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Moss 1991.

Methods Random allocation: method not specified
Data Members of the National Council for Educational Measurement
Comparisons 1. Typed salutation; Metered return envelope 
 2. Typed salutation; Non‐metered return envelope 
 3. Hand‐written salutation; Metered return envelope 
 4. Hand‐written salutation; Non‐metered return envelope
Outcomes Response period not specified
Topic Non‐health: Respondents belief about the frequency and credibility of criticisms of standardized test
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Mullen 1987.

Methods Random allocation: method not specified
Data Non‐federal office‐based members of the American Academy
Comparisons 1. Blue and white sticker incentive only 
 2. Withdrawal provision only 
 3. Incentive and withdrawal provision 
 4. No treatment
Non‐respondents followed‐up 3 times
Outcomes
Topic Health: Counselling adult patients about smoking, weight, exercise, and stress, interest in continuing education
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Mullner 1982.

Methods Random allocation: method not specified
Data Community hospitals registered with the AHA (US)
Comparisons 1. Questionnaire in booklet form (QBF); Most salient and relevant question first (SRF); Cover letter personal in tone (CLP); Results promised (RP) 
 2. QBF; SRF; CLP; No RP 
 3. QBF; SRF; Cover letter impersonal in tone (CLI); RP 
 4. QBF; SRF; CLI; No RP 
 5. QBF; Salient and relevant questions last (SRL); CLP; RP 
 6. QBF; SRL; CLP; No RP 
 7. QBF; SRL; CLI; RP 
 8. QBF; SRL; CLI; No RP 
 9. Questionnaire in 2‐sided form style (QF); SRF; CLP; RP 
 10. QF; SRF; CLP; No RP 
 11. QF; SRF; CLI; RP 
 12. QF; SRF; CLI; No RP 
 13. QF; SRL; CLP; RP 
 14. QF; SRL; CLP; No RP 
 15. QF; SRL; CLI; RP 
 16. QF; SRL; CLI; No RP
Outcomes Response period not specified
Topic Health: Corporate planning, risk management programmes, expenditures for hospital supplies, admitting privileges of physicians, programmes of special services for the elderly
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Murawski 1996.

Methods Random allocation: method not specified
Data Veterans aged 60‐65
Comparisons 1. Duke questionnaire 
 2. SF‐36 questionnaire 
 3. SIP questionnaire
Follow ups sent 1 and 4 weeks
Outcomes
Topic Health: Health related quality of life (HRQoL)
Mode of Administration Postal
Notes Age: 60‐65 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Murphy 1991.

Methods Random allocation: alternation
Data International freight forwarders (US)
Comparisons 1. Pre‐notification postcard 
 2. No pre‐notification postcard
Follow up sent after 3 weeks
Outcomes Response within 62 days
Topic Non‐health: US industrial firm check
Mode of Administration Postal
Notes Age: 45‐48 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Myers 1969.

Methods Random allocation: method not specified
Data Households listed in a street order telephone directory (Los Angeles, US)
Comparisons 1. Pre‐contact letter 
 2. Questionnaire only 
 3. Questionnaire then follow‐up letter
Outcomes Response period not specified
Topic Non‐health: Reaction of public to various promotion efforts by the bank to establish the image of the bank
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Nagata 1995.

Methods Random allocation: method not specified
Data Male owners of telephones (Gitu City, Japan)
Comparisons 1. 1‐page; Cigarette smoking and drinking 
 2. 2 pages; Cigarette smoking and drinking; Medical history 
 3. 2 pages; Cigarette smoking and drinking; Family history 
 4. 2 pages; Cigarette smoking and drinking; Family history; Consanguineous marriage 
 5. 3 pages; Cigarette smoking and drinking; Medical history; Family history; Consanguineous marriage 
 6. 2 pages; Cigarette smoking and drinking; Medical history; Family history; Consanguineous marriage
Follow up in group 1 only
Outcomes Response period not specified
Topic Health: Medical history, family history, smoking, drinking
Mode of Administration Postal
Notes Age: Mostly 46‐65 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Nakai 1997.

Methods Random allocation: alternation
Data People aged 40‐64
Comparisons 1. Short questionnaire (4 pages) 
 2. Long questionnaire (8 pages)
Outcomes
Topic Health: Health status, health related practice, smoking status
Mode of Administration Postal
Notes Age: 40‐64 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Napoles‐Springer 2004.

Methods Random allocation: computerised random number generation
Data African American or White, who were at least 50 years old, and had once visited the primary care practices of an academic health centre during the previous year
Comparisons 1. Advance notice letter
2. No advance letter
Outcomes Response period within 2 weeks
Topic Health: Patient satisfaction in adult ambulatory care
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Nederhof 1982.

Methods Random allocation: method not specified
Data All members of the general population of a medium‐sized Dutch town
Comparisons 1. Telephone pre‐notification 
 2. Mail pre‐notification
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Nederhof 1983a.

Methods Random allocation: Using alternation
Data Group of members of the general public in Leyden, Netherlands
Comparisons 1. Computer‐printed address label
2. Hand‐written address label
3. Ball‐point pen worth $ 0.35
4. No incentive
Outcomes Response period not specified
Topic Non‐health: Attitudes towards suicide
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Nederhof 1983b.

Methods Random allocation: using alternation
Data Group of members of the general public in Leyden, Netherlands
Comparisons 1. Computer‐printed address label
2. Hand‐written address label
Outcomes Response period not specified
Topic Non‐health: Attitudes about females social roles and vegetarianism
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Nederhof 1988.

Methods Random allocation: method not specified
Data Biotechnologists living in the Netherlands
Comparisons 1. Graphic illustration on cover of questionnaire largely in white 
 2. Graphic illustration on cover of questionnaire largely in black
Outcomes Response period not specified
Topic Health: Development in Biotechnology in the Netherlands
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Neider 1981a.

Methods Random allocation: method not specified
Data A sample of training and development directors who were members of the American Association for Training and Development
Comparisons 1. Hand addressed outgoing envelope 
 2. Typed outgoing envelope 
 3. Computer generated label on outgoing envelope
Outcomes Response period not specified
Topic Not specified.
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Neider 1981b.

Methods Random allocation: method not specified
Data A sample of Class I and II common carriers
Comparisons 1. Hand addressed outgoing envelope 
 2. Typed outgoing envelope 
 3. Computer generated label on outgoing envelope
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Nevin 1975a.

Methods Random allocation: method not specified
Data Residents of university halls (US)
Comparisons 1. Given deadline of 5 days 
 2. Given deadline of 7 days 
 3. Given deadline of 9 days 
 4. No deadline given
Outcomes
Topic Non‐health: Attitudes about residence halls
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Nevin 1975b.

Methods Random allocation: method not specified
Data Non‐responders to earlier survey of university hall residents
Comparisons 1. Follow‐up letter with casual approach 
 2. Follow‐up letter with veiled threat
Outcomes Response within 18 days
Topic Non‐health: Attitudes about residence halls
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Newby 2003.

Methods Random allocation: computerised random number generation.
Data Businesses listed in Pert h, Western Australia
Comparisons 1. Monetary incentive worth A$20
2. Pre‐notification by telephone
3. Control
Outcomes Response period not specified
Topic Non‐health: Attitudes and expectations of the self‐employed
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Newland 1977.

Methods Random allocation: method not specified
Data Individuals listed in electoral register (Southampton, UK)
Comparisons 1. First class stamp on outgoing envelope; First class stamp on return envelope; White envelopes 
 2. Second class stamp on outgoing envelope; Second class envelope on return; White envelope 
 3. Second class frank on outgoing envelope; Second class business reply return envelope; White envelopes. 
 4. First class stamp on outgoing envelope; First class stamp on return envelope; Brown envelopes 
 5. Second class stamp on outgoing envelope; Second class envelope on return; Brown envelope 
 6. Second class frank on outgoing envelope; Second class business reply return envelope; Brown envelopes
Follow up at 2 and 16 weeks including another copy of the questionnaire
Outcomes
Topic Health: Details of headache and accompanying symptoms, general health, demographics
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Nichols 1966.

Methods Random allocation: method not specified
Data College students who had returned a similar questionnaire 1 year previously
Comparisons 1. Follow‐up postcard after 3 days; Further follow‐up mailings 
 2. Not sent postcard after 3 days; Further follow‐up mailings
Outcomes Response within 120 days
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Nichols 1988.

Methods Random allocation: alternation.
Data Individuals listed on the electoral roll (Southampton, UK)
Comparisons 1. Information booklet sent 5 weeks before questionnaire 
 2. No information booklet sent
Outcomes Response period not specified
Topic Health: Nutritional health education leaflet
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Ogborne 1986.

Methods Random allocation: method not specified
Data Health and social service professionals who had not responded to an earlier mailing
Comparisons 1. Second questionnaires sent 
 2. Telephoned by a research assistant
Outcomes Response period not specified
Topic Health: Evaluation of innovative addiction assessment/referral programme
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Olivarius 1995.

Methods Random allocation: method not specified
Data GPs and specialists or consultants (Nordic countries)
Comparisons 1. Questionnaire received on a Friday (GPs) 
 2. Questionnaire received on a Monday (GPs) 
 3. Questionnaire received on a Friday (Specialists) 
 4. Questionnaire received on a Monday (Specialists)
Follow ups sent after 14 and 28 days
Outcomes Response within 60 days
Topic Health: Importance of GPs, treatment of general diseases
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Osborne 1996.

Methods Random allocation: method not specified
Data General practitioners
Comparisons 1. Received pre‐contact telephone call from non‐medical research assistant 
 2. No pre‐contact
Outcomes Response within 60 days
Topic Health: Views about pathological test ordering
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Paolillo 1984.

Methods Random allocation: systematic division
Data A sample of professionals from the Midwestern US
Comparisons 1. Control group 
 2. $1 enclosed with questionnaire 
 3. $2 promised on return of questionnaire 
 4. Entry into a lottery for a cash prize promised on return of questionnaire
Outcomes Response within 6 weeks
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Parasuraman 1981.

Methods Random allocation: method not specified
Data Commercial marketing research firms (US)
Comparisons 1. Brief cover letter 
 2. Detailed cover letter
Outcomes Response period not specified
Topic Non‐health: Aspects of marketing research
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Parkes 2000a.

Methods Random allocation: method not specified
Data Adults aged 20‐74 years who are cases or controls in a Canadian case‐control study of cancer
Comparisons 1. Enclosure of brochure with questionnaire which expands on the information provided in the covering letter about the survey 
 2. No brochure
Outcomes
Topic Health: Tobacco exposure, diet, physical activity, use of medications, reproductive history
Mode of Administration Postal
Notes A reminder postcard, a reminder letter and second copy of the questionnaire and a follow‐up phone call were made 1‐2,4 and 6 weeks after the initial mailing, respectively, to non‐responders
Age: 20‐74 year
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Parkes 2000b.

Methods Random allocation: method not specified
Data Adults aged 20‐74 years who are controls in a Canadian case‐control study of cancer
Comparisons 1. No incentive 
 2. $2 sent with questionnaire 
 3. $5 sent with questionnaire
Outcomes
Topic Health: Tobacco exposure, diet, physical activity, use of medications, reproductive history
Mode of Administration Postal
Notes A reminder postcard, a reminder letter and second copy of the questionnaire and a follow‐up phone call were made 1‐2,4 and 6 weeks after the initial mailing, respectively, to non‐responders
Age: 20‐74 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Parsons 1972a.

Methods Random allocation: method not specified
Data Alumni from a Masters in Business Administration Program at a private university
Comparisons 1. Pre‐notification 
 2. No pre‐notification
Outcomes Response period not specified
Topic Non‐health: Correlation between political opinions and religious belief
Mode of Administration Postal
Notes Allocation concealment ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Parsons 1972b.

Methods Random allocation: method not specified
Data Leaders of 2 religious sects (US)
Comparisons 1. Pre‐notification 
 2. No pre‐notification
Outcomes Response period not specified
Topic Non‐health: Correlation between political opinions and religious belief
Mode of Administration Postal
Notes Allocation concealment ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Paul 2005.

Methods Random allocation: computerised random number generation
Data Pharmacists in NSW, Australia who had sold Nicotine replacement therapy (NRT) or Bupropion in the last month
Comparisons 1. Gift voucher worth A$20
2. No voucher
Outcomes Response period not specified
Topic Health: Smoking cessation
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Pearson 2003.

Methods Random allocation: using random number generated in Excel
Data Alumni at Stanford University
Comparisons 1. Salutation ‐ Generic (Dear Stanford Alumni)
2. Salutation ‐ Familiar personalis ation (Dear James)
3. Salutation ‐ Familiar personalis ation without the dear (James)
4. Salutation ‐ Formal personalised (Dear Mr. Bond)
Outcomes Response within 27 days
Topic Non‐health: Stanford University's logos, image, and branding
Mode of Administration Electronic: Online survey
Notes Method of allocation ascertained through contact with author; Age: Mostly 30‐49 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Peck 1981.

Methods Random allocation: method not specified
Data Men and women who had been high school juniors in spring 1973 (US)
Comparisons 1. Prepaid $3 incentive 
 2. Promised $3 incentive 
 3. No incentive
Outcomes Response within 5 weeks
Topic Non‐health: Career plans, labour market, post high school educational experience
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Perneger 1993.

Methods Random allocation: computerised random number generation
Data Young adults enrolled in various insurance plans (US)
Comparisons 1. No incentive 
 2. Reminder card 
 3. Money offer 
 4. Both incentives
Follow up with the incentive found to be best after 14 days
Outcomes Response within 80 days
Topic Health: Health status, risk taking behaviours, utilis ation of health services, satisfaction with health care, socio‐demographics
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author; Age: Mostly 26‐30 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Perry 1974.

Methods Random allocation: alternation
Data Respondents to a previous questionnaire
Comparisons 1. Questionnaire sent in pre‐paid franked envelope 
 2. Questionnaire sent in hand‐stamped envelope
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Peters 1998.

Methods Random allocation: method not specified
Data People aged 35 and over registered with a general practice (Bristol, UK)
Comparisons 1. Telephone number requested 
 2. Telephone number not requested
Outcomes Response period not specified
Topic Health: Information about chronic conditions, socio‐demographics
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Peterson 1975.

Methods Random allocation: method not specified
Data Individuals listed in a telephone directory
Comparisons 1. University source (U); Outgoing envelope (OE) metered; Return envelope (RE) stamped; Follow‐up postcard (FUP); Address (A) typed 
 2. U; OE‐stamped; RE‐stamped; FUP; A‐typed 
 3. Business source (B); OE‐metered; RE‐stamped; FUP; A‐typed 
 4. B; OE‐stamped; RE‐stamped; FUP; A‐typed 
 5. U; OE‐metered; RE‐stamped; FUP; A‐label 
 6. U; OE‐stamped; RE‐stamped; FUP; A‐label 
 7. B; OE‐metered; RE‐stamped; FUP; A‐typed 
 8. B; OE‐stamped; RE‐stamped; FUP; A‐label 
 9. U; OE‐metered; RE‐stamped; No FUP; A‐typed 
 10. U; OE‐stamped; RE‐stamped; No FUP; A‐typed 
 11. B; OE‐metered; RE‐stamped; No FUP; A‐typed 
 12. B; OE‐stamped; RE‐stamped; No FUP; A‐typed 
 13. U; OE‐metered; RE‐stamped; No FUP; A‐label 
 14. U; OE‐stamped; RE‐stamped; No FUP; A‐label 
 15. B; OE‐metered; RE‐stamped; No FUP; A‐label 
 16. B; OE‐stamped; RE‐stamped' No FUP; A‐label 
 17. U; OE‐metered; RE‐Business reply (reply); FUP, typed 
 18. U; OE‐stamped; RE‐reply; FUP; A‐typed 
 19. B; OE‐metered; RE‐reply; FUP; A‐typed 
 20. B; OE‐stamped; RE‐reply; FUP; A‐typed 
 21. U; OE‐metered; RE‐reply; FUP; A‐label 
 22. U; OE‐stamped; RE‐reply; FUP; A‐label 
 23. B; OE‐metered; RE‐reply; FUP; A‐label 
 24. B; OE‐stamped; RE‐reply; FUP; A‐label 
 25. U; OE‐metered; RE‐reply; No FUP; typed 
 26. U; OE‐stamped; RE‐reply; No FUP; A‐typed 
 27. B; OE‐metered; RE‐reply; No FUP; A‐typed 
 28. B; OE‐stamped; RE‐reply; No FUP; A‐typed 
 29. U; OE‐metered; RE‐reply; No FUP; A‐label 
 30. U; OE‐stamped; RE‐reply; No FUP; A‐label 
 31. B; OE‐metered; RE‐reply; No FUP; A‐label 
 32. B; OE‐stamped; RE‐reply; No FUP; A‐label
Outcomes Response within 30 days
Topic Non‐health: Banking and financial attitudes
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Phillips 1951.

Methods Random allocation: method not specified
Data Graduates of Fisk University in the classes of 1924 and 1939
Comparisons 1. Follow up by first class mail 
 2. Follow up by special delivery mail
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Pirotta 1999.

Methods Random allocation: method not specified
Data General practitioners
Comparisons 1. Sent primer postcard 5 days before questionnaire 
 2. Not sent primer postcard before questionnaire
Outcomes Response within 60 days
Topic Health: Not specified
Mode of Administration Postal
Notes Author contacted: additional unpublished data provided was slightly different to published report, author data included
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Poe 1988.

Methods Random allocation: method not specified
Data Relatives of people who had died and who's death certificates had been filed in September and October 1984
Comparisons 1. 'Don't know' boxes included 
 2. 'Don't know' boxes not included
Outcomes Response period not specified
Topic Health: Health care in the last year of life, health practices, socio‐economics
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Porter 2003a.

Methods Random allocation: using random number generated in SAS
Data Non‐applicant high school students
Comparisons 1. Control
2. $ 50 gift voucher for Amazon.com
3. $ 100 gift voucher for Amazon.com
4. $ 150 gift voucher for Amazon.com
5. $ 200 gift voucher for Amazon.com.
Outcomes Response period not specified
Topic Non‐health: Application to college
Mode of Administration Electronic: Online survey
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Porter 2003b.

Methods Random allocation: using random number generated in SAS
Data Non‐applicant high school students
Comparisons 1. Salutations impersonal (e.g. Dear Student)
2. Salutations personal (e.g. Dear Jane)
3. Title of signatory, high (Director)
4. Title of signatory, low (Administrative assistant)
5. Sponsorship, low‐profile office (Office of Institutional Research)
6. Sponsorship, high‐profile office (Office of Admission)
7. Source of e‐mail address, office (e.g. surveyresearch@institution.edu)
8. Source of e‐mail address, person (e.g. jsmith@institution.edu)
Outcomes Response period not specified
Topic Non‐health: Perceptions of the college and the reasons for not applying
Mode of Administration Electronic: Online survey
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Porter 2005a.

Methods Random allocation: using random number generated in SAS
Data High school seniors who did not apply to the college
Comparisons 1. Subject‐line ‐ Blank
2. Subject‐line ‐ Survey
3. Subject‐line ‐ Liberal Arts University
4. Subject‐line ‐ Request for Assistance
5. Subject‐line ‐ Survey, Request for Assistance
6. Subject‐line ‐ Liberal Arts University, Request for Assistance
7. Subject‐line ‐ Liberal Arts University, Survey
8. Subject‐line ‐ Liberal Arts University, Request for Assistance, Survey
Outcomes Response period not specified
Topic Non‐health : Perceptions of the school
Mode of Administration Electronic : Online survey
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Porter 2005b.

Methods Random allocation: using random number generated in SAS
Data Undergraduates currently enrolled at the institution
Comparisons 1. Subject‐line ‐ Blank
2. Subject‐line ‐ Survey
3. Subject‐line ‐ Liberal Arts University
4. Subject‐line ‐ Request for Assistance
5. Subject‐line ‐ Survey, Request for Assistance
6. Subject‐line ‐ Liberal Arts University, Request for Assistance
7. Subject‐line ‐ Liberal Arts University, Survey
8. Subject‐line ‐ Liberal Arts University, Request for Assistance, Survey
Outcomes Response period not specified
Topic Non‐health: Abilities on various capabilities and types of knowledge
Mode of Administration Electronic: Online survey
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Porter S 2003b.

Methods Random allocation: using random number generated in SAS
Data Non‐applicant high school students
Comparisons 1. Selective statement in the e‐mail invitation
2. No selective statement in the e‐mail invitation
3. Mention of General deadline in at least 1 e‐mail
4. Mention of specific deadline in e‐mail 3
5. Mention of specific deadline in e‐mails 2 and 3
6. Mention of specific deadline in e‐mails 1,2, and 3
7. No general deadline
8. No specific deadline
Outcomes Response period not specified
Topic Non‐health: Perceptions of the college and the reasons for not applying
Mode of Administration Electronic: Online survey
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Pourjalali 1994.

Methods Random allocation: random number table
Data Students who had participated in an investment game
Comparisons 1. Investigator perceived to be African‐American (AA); Male Investigator (MI); Informal letter (IL); Easier questions first (E1) 
 2. AA; MI; IL Harder questions first (H1) 
 3. AA; Female investigator (FI); IL; E1 
 4. AA; FI; IL; H1 
 5. AA; MI; Formal letter (FL); E1 
 6. AA; MI; FL; H1 
 7. AA; FI; FL; E1 
 8. AA; FI; FL; H1 
 9. Investigator perceived to beCaucasian (Ca); MI; IL; E1 
 10. Ca; MI; IL; H1 
 11. Ca; FI; IL; E1 
 12. Ca; FI; IL; H1 
 13. Ca; MI; FL; E1 
 14. Ca; MI; FL; H1 
 15. Ca; FI; FL; E1 
 16. Ca; FI; FL; H1 
 17. Investigator perceived to be Hispanic (Hi); MI; IL; E1 
 18. Hi; MI; IL; H1 
 19. Hi; FI; IL; E1 
 20. Hi; FI; IL; H1 
 21. Hi; MI; FL; E1 
 22. Hi; MI; FL; H1 
 23. Hi; FI; FL; E1 
 24. Hi; FI; FL; H1 
 25. Investigator perceived to be 'Foreign/Alien' (Fo); MI; IL; E1 
 26. Fo; MI; IL; H1 
 27. Fo; FI; IL; E1 
 28. Fo; FI; IL; H1 
 29. Fo; MI; FL; E1 
 30. Fo; MI; FL; H1 
 31. Fo; FI; FL; E1 
 32. Fo; FI; FL; H1
Outcomes Response period not specified
Topic Non‐health: AT&T investment game
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author; Equal male and females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Powers 1982.

Methods Random allocation: method not specified
Data High school juniors
Comparisons 1. Feedback offered; Long questionnaire 
 2. Feedback offered; Short questionnaire 
 3. No feedback offered; Long questionnaire 
 4. No feedback, Short questionnaire
Outcomes Response period not specified
Topic Non‐health: Students reaction to the test administration and/or to the preparatory materials of SAT
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Pressley 1977.

Methods Random allocation: method not specified
Data Marketing research directors
Comparisons 1. Dime incentive included 
 2. No incentive 
 3. Cartoons 
 4. No cartoons 
 5. Yellow questionnaire 
 6. Blue questionnaire 
 7. Green questionnaire 
 8. White questionnaire
Factorial design. 
 Follow up sent to non‐respondents after 3 weeks
Outcomes Response within 6 weeks.
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Pressley 1978.

Methods Random allocation: method not specified
Data Executives employed by organisations located throughout the US
Comparisons 1. Postscript; Deadline 
 2. No postscript; Deadline 
 3. Postscript; No deadline 
 4. No postscript; No deadline
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Pressley 1985.

Methods Random allocation: method not specified
Data Executives at VP‐level in firms employing more than 500 (US)
Comparisons 1. Mailed on Friday 
 2. Mailed on Monday 
 3. Coding hand‐written in black ink 
 4. Coding in invisible ink 
 5. Coding was typed room number 
 6. Telephone pre‐notification without incentive 
 7. Postcard pre‐notification with $0.10 incentive 
 8. Sent in window envelope 
 9. Sent in regular envelope
Outcomes Response within 2 weeks
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Price 1996.

Methods Random allocation: method not specified
Data A random sample of African‐American women from a Midwestern university minority alumni membership list
Comparisons 1. Race specific stamp on return envelope 
 2. General stamp on return envelope
Outcomes Response period not specified
Topic Health: Cervical cancer
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Price 2003.

Methods Random allocation: using alternation
Data Public health educators and University professors in Health Education who did not respond to the second mailing
Comparisons 1. Signed postcard
2. Unsigned postcard
Outcomes Response period not specified
Topic Health: Health education skills
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Pucel 1971.

Methods Random allocation: method not specified
Data Graduates (Minnesota, US)
Comparisons 1. Control 
 2. Pencil incentive 
 3. Coffee incentive 
 4. Green questionnaire 
 5. Pre‐notification letter 
 6. Pencil; Green questionnaire 
 7. Pencil; Pre‐notification letter 
 8. Pencil; Green questionnaire; Pre‐notification letter 
 9. Coffee incentive; Green questionnaire 
 10. Coffee incentive; Pre‐notification letter 
 11. Coffee incentive; Green questionnaire; Pre‐notification letter
Outcomes Response within 4 weeks
Topic Non‐health: Criteria in counselling applicants to post high school vocational technical schools
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Puffer 2004.

Methods Random allocation: using random number generation in SPSS
Data Women who returned the risk factor questionnaire for Osteoporotic fracture
Comparisons 1. Single booklet ‐ 3 sections stapled together
2. Multiple booklet
3. SIngle‐sided
4. Double‐sided
Outcomes Response period not specified
Topic Health: Patient‐based outcome measures concerned with Quality of Life (SF36, EQ5D)
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Renfroe 2002.

Methods Random allocation: method not specified
Data Participants of the AVID trial, USA
Comparisons 1. Mailed out by overnight express (OE); Certificate of appreciation included (CA); Mailed early (E); Signature of Principal Investigator on cover letter (PI) 
 2. OE; CA; E; Signature of Study Coordinator on cover letter (SC) 
 3. OE; CA; Mailed late (L); PI 
 4. OE; CA; L; SC 
 5. OE; No CA; E; PI 
 6. OE; No CA; E; SC 
 7. OE; No CA; L; PI 
 8. OE; No CA; L; SC 
 9. Mailed out by regular mail (RM); CA; E; PI 
 10. RM; CA; E; SC 
 11. RM; CA; L; PI 
 12. RM; CA; L; SC 
 13. RM; No CA; E; PI 
 14. RM; No CA; E; SC 
 15. RM; No CA; L; PI 
 16. RM; No CA; L; SC
Outcomes Response period not specified
Topic Health: Patient satisfaction
Mode of Administration Postal
Notes Mean age: 63; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Riesenberg 2006.

Methods Random allocation: method not specified
Data Designated Institutional Official (DIO)
Comparisons 1. Priority stamps worth $3.85
2. First‐class stamps worth $0.60
Outcomes Response period not specified
Topic Non‐health: Employment ‐ Demographics, identification of roles and responsibilities, competencies, training and experience required by the DIO
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Rikard‐Bell 2000.

Methods Random allocation: computerised random number generation
Data Dentists practising within the central Sydney area, Australia in 1997
Comparisons 1. Advance telephone prompt 
 2. Advance letter prompt
Outcomes Response within 65 days
Topic Health: Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Rimm 1990.

Methods Random allocation: computerised random number generation
Data Male health professionals who had not responded to a previous questionnaire
Comparisons 1. Certified mail 
 2. United parcel service 
 3. Window envelope with personal return address 
 4. Typed address 
 5. Hand‐written address 
 6. Window envelope with computer printed address
Factorial design
Outcomes
Topic Health: Medical history, current diet and lifestyle habits
Mode of Administration Postal.
Notes Method of allocation ascertained through contact with author; Age: 40‐75; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Roberts 1978.

Methods Random allocation: computerised random number generation
Data General practitioners who were members of the American Dental Association
Comparisons 1. Personalised; Social appeal; Deadline 
 2. Personalised; Social appeal; No deadline 
 3. Personalised; No social appeal; Deadline 
 4. Personalised; No social appeal; No deadline 
 5. Not personalised; Social appeal; Deadline 
 6. Not personalised, Social appeal; No deadline 
 7. Not personalised, No social appeal; Deadline 
 8. Not personalised, No social appeal; No deadline
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author. Informed that allocation concealment was adequate
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Roberts 1993.

Methods Random allocation: method not specified
Data Adults listed on a family health services authority register who had not responded to a previous questionnaire
Comparisons 1. First reminder was another copy of questionnaire 
 2. First reminder was a postcard
Outcomes Response period not specified
Topic Health: Health and lifestyle
Mode of Administration Postal
Notes Age: 16‐70 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roberts 1994.

Methods Random allocation: method not specified
Data Nurses (Auckland, New Zealand)
Comparisons 1. Brown re‐usable envelope out; Brown re‐usable envelope return 
 2. Brown re‐usable envelope out; White non‐reusable envelope return 
 3. White non‐reusable envelope out; Brown re‐usable envelope return 
 4. White non‐reusable envelope out; White non‐reusable envelope return
Reminders sent using the same envelope combination as initially allocated
Outcomes Response period not specified
Topic Health: Prevalence of back pain
Mode of Administration Postal
Notes Mean age: 37.5 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roberts 2000.

Methods Random allocation: method not specified
Data 1000 English women aged 40 to 65 years
Comparisons 1. Entry into lottery for prize draw of £50 on response 
 2. Direct payment of £5 on response 
 3. Entry into lottery and direct payment of £5 on response 
 4. No incentive
Outcomes Response within 3 months
Topic Health: Menopause services
Mode of Administration Postal
Notes Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roberts 2004.

Methods Random allocation: computerised random number generation
Data General practices in the North and West Birmingham area
Comparisons 1. Lottery to win high street shopping voucher worth £100
2. Control
Outcomes Response period not specified
Topic Health: Prevalence of IBS (Irritable Bowel Syndrome) using SF36, Rome II criteria
Mode of Administration Postal
Notes Mean age: 48 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Robertson 1978.

Methods Random allocation: method not specified
Data A systematic sample of Denver area residents listed in the Metropolitan area phone directory
Comparisons 1. Control; No incentive 
 2. Promise of $1 cash on return of questionnaire 
 3. Promise of $1 donation to charity on return of questionnaire
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Robertson 2005.

Methods Random allocation: using alternation
Data Australian general practitioners and medical specialists
Comparisons 1. $ AU 2 scratch lottery ticket
2. No incentive
Outcomes Response period not specified
Topic Heath: Exploring new drug use by GPs and Medical specialists
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Rolnick 1989.

Methods Random allocation: method not specified
Data Women with sexually transmitted diseases
Comparisons 1. Detailed questionnaire 
 2. Modified questionnaire
Outcomes Response within 2 months
Topic Health: Gynaecological issues
Mode of Administration Postal
Notes Age: 18‐28 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Romney 1993.

Methods Random allocation: method not specified
Data Community educators
Comparisons 1. Open‐ended format 
 2. Closed‐ended format
Outcomes Response period not specified
Topic Non‐health: Community educational needs assessment instrument
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Ronckers 2004.

Methods Random allocation: method not specified
Data Dutch patients treated for ENT condition between 1945 and 1981
Comparisons 1. Short questionnaire (8 pages)
2. Long questionnaire (12 pages)
3. Standard consent form
4. Multi‐option consent form (choices with regard to participation in 3 phases of the overall study)
Outcomes Response period not specified
Topic Health: Female reproductive history, occupational exposures, and diet
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roscoe 1975.

Methods Random allocation: method not specified
Data Random sample of telephone customers
Comparisons 1. Long questionnaire; Postcard reminder follow up 
 2. Long questionnaire; Telephone reminder follow up 
 3. Short questionnaire; Postcard reminder follow up 
 4. Short questionnaire; Telephone reminder follow up
Outcomes Response period not specified
Topic Non‐health: Telephone behaviours, housing, mobility, demographics, socioeconomic characteristics
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Rose 2007a.

Methods Random allocation: using random numbers chart
Data Employees of a large international retailer in the US
Comparisons 1. $1 bill
2. No incentive
Outcomes Response period within 10 days
Topic Non‐health: Related to marketing skills, management, and leadership qualities
Mode of Administration Postal
Notes Surveys with incentives enclosed were identified by a one‐inch‐long, one‐fourth‐inch‐wide yellow highlighter mark within a half inch of both edges of the lower left corner of the back side of the survey. Also one‐fourth inch of the non highlighted corner at the bottom of the survey was cut off.
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Rose 2007b.

Methods Random allocation: using random numbers chart
Data Employees of a large health care organisation in the US
Comparisons 1. Low novelty ‐ Plain bill
2. High Novelty ‐ Bill with small star sticker or Sacagawea gold dollar coin
3. A penny bill
4. A quarter bill
5. A dollar bill
6. No incentive
Outcomes Response within 21 days
Topic Non‐health: Training needs
Mode of Administration Postal
Notes Surveys with incentives enclosed bears a one‐inch‐long, one‐fourth‐inch‐wide highlighted mark within a half inch of both edges of the lower left corner of the back side of the survey. Packets with pennies had orange marks, packets with quarters had yellow marks, packets with paper dollars had blue marks, and packets with sacagawea dollars had green highlighter marks. In addition, one‐fourth inch of the non highlighted corner at the bottom of the survey was cut off.
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Rosoff 2005a.

Methods Random allocation: random block procedure
Data Childhood cancer survivors
Comparisons 1. Unconditional $10 bill
2. Conditional $10 bill
Outcomes Response period not specified
Topic Health: Health‐related behaviours among childhood cancer survivors and their parents
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Rosoff 2005b.

Methods Random allocation: random block procedure
Data Childhood cancer survivors
Comparisons 1. Unconditional $10 bill
2. Conditional $10 bill
Outcomes Response period not specified
Topic Health: Health‐related behaviours among childhood cancer survivors and their parents
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Rosoff 2005c.

Methods Random allocation: random block procedure
Data Parents of childhood cancer survivors
Comparisons 1. Unconditional $10 bill
2. Conditional $10 bill
Outcomes Response period not specified
Topic Health: Health‐related behaviours among childhood cancer survivors and their parents
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990a.

Methods Random allocation: method not specified
Data Students studying Wealth Accumulation Planning
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990b.

Methods Random allocation: method not specified
Data Students studying Financial Services: Environment and Professions
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990c.

Methods Random allocation: method not specified
Data Students studying Estate and Gift Tax Planning
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990d.

Methods Random allocation: method not specified
Data Students studying Wealth Accumulation Planning
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990e.

Methods Random allocation: method not specified
Data Students studying Economics
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990f.

Methods Random allocation: method not specified
Data Students studying Pensions and Other Retirement Plans
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990g.

Methods Random allocation: method not specified
Data Students studying Advanced Estate Planning
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990h.

Methods Random allocation: method not specified
Data Students studying Financial Statement Analysis
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990i.

Methods Random allocation: method not specified
Data Students studying Group Benefits and Social Insurance
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990j.

Methods Random allocation: method not specified
Data Students studying Planning for Business Owners and Professionals
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes  
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990k.

Methods Random allocation: method not specified
Data Students studying Financial Statement Analysis
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990l.

Methods Random allocation: method not specified
Data Students studying Financial and Estate Planning
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990m.

Methods Random allocation: method not specified
Data Students studying Financial and Estate planning
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Roszkowski 1990n.

Methods Random allocation: method not specified
Data Students studying Group Benefits and Social Insurance
Comparisons 1. Long questionnaire 
 2. Short questionnaire
Follow up sent to non‐respondents of first mailing
Outcomes
Topic Non‐health: Evaluation of the financial courses
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Rucker 1979a.

Methods Random allocation: method not specified
Data Students
Comparisons 1. Standard questionnaire 
 2. Matrix questionnaire
Follow up sent to non‐respondents after 10 days
Outcomes Response within 2 months
Topic Non‐health: Attitudes towards purchasing clothes
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Rucker 1979b.

Methods Random allocation: method not specified
Data Students
Comparisons 1. Standard questionnaire 
 2. Matrix questionnaire
Follow up sent to non‐respondents after 10 days
Outcomes Response within 1 month
Topic Non‐health: Clothing attitudes
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Rucker 1984.

Methods Random allocation: method not specified
Data Graduates
Comparisons 1. Textiles student sponsor; No photo of person on cover letter 
 2. Textiles student sponsor; Casually dressed person on cover letter 
 3. Textiles student sponsor; Formal dressed person on cover letter 
 4. Textiles professor sponsor; No photo of person on cover letter 
 5. Textiles professor sponsor; Casually dressed person on cover letter 
 6. Textiles professor sponsor; Formal dressed person on cover letter 
 7. Animal science student sponsor; No photo of person on cover letter 
 8. Animal science student sponsor; Casually dressed person on cover letter 
 9. Animal science student sponsor; Formal dressed person on cover letter 
 10. Animal science professor sponsor; No photo of person on cover letter 
 11. Animal science professor sponsor; Casually dressed person on cover letter 
 12. Animal science professor sponsor; Formal dressed person on cover letter
Postcard reminder and second questionnaire sent to non ‐respondents at approximately bi‐monthly intervals
Outcomes
Topic Non‐health: Furniture opinion
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Russell 2003.

Methods Random allocation: computerised random number generation
Data Chiropractors registered with the College of Chiropractors of Alberta
Comparisons 1. Unconditional $5 bill
2. No incentive
Outcomes Response period not specified
Topic Health: Immunis ation beliefs and behaviours of Chiropractors
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Ryu 2006.

Methods Random allocation: using alternation
Data Detroit Area Study (DAS) 2001
Comparisons 1. Cash ($5 bill)
2. In‐kind (set of passes to regional parks, or metro parks)
Outcomes Response period not specified
Topic Health: Quality of life in the Metropolitan Detroit Area
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Saal 2005.

Methods Random allocation: using alternation
Data In‐patients admitted for elective surgery at the St. Gallen Cantonal Hospital
Comparisons 1. Questionnaire sent 1 week after discharge
2. Questionnaire sent 5 weeks after discharge
3. Questionnaire sent 9 weeks after discharge
Outcomes Response period not specified
Topic Health: Patients assessment of anaesthesia care
Mode of Administration Postal
Notes Survey was conducted by an independent organisation ‐ The picker Institute
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Salim Silva 2002.

Methods Random allocation: method not specified
Data 2 female Australian samples. Sample A ‐ current office workers at a university. Sample B ‐ Patients seen by a consultant in rehab medicine
Comparisons 1. Telephone reminder 
 2. No telephone reminder
Outcomes
Topic Health: Musculoskeletal symptoms, health service utilisation, tobacco and alcohol consumption, social support, occupational history and job satisfaction, general health, socio‐demographics
Mode of Administration Postal
Notes Age: Mostly above 45 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Sallis 1984.

Methods Random allocation: method not specified
Data Physicians who had not responded to a previous questionnaire (Monterey County)
Comparisons 1. No incentive 
 2. Pencil incentive printed with an attractive design
Outcomes Response period not specified
Topic Health: Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Salvesen 1992.

Methods Random allocation: using a table of random numbers
Data Mothers who had not responded to a previous questionnaire
Comparisons 1. Newspaper article with description of the study 
 2. No article sent with the questionnaire
Outcomes Response within 30 days
Topic Health: Child's health ‐ hearing, vision
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author. Allocation was not concealed; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Sang‐Wook 2005.

Methods Random allocation: using random number generated in SAS
Data Korean‐Vietnam Veterans
Comparisons 1. Questionnaires sent via Recorded Delivery
2. Questionnaires sent via Standard Delivery
3. Stamped Return Envelope
4. Franked Return Envelop e
Outcomes Response period not specified
Topic Health: Veterans socio‐economic and health status, medical check‐up
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Sauerland 2002.

Methods Random allocation: alternation
Data All members of the association of German surgeons
Comparisons 1. Hernia and Pain Questionnaires sent together in 1 letter 
 2. Hernia Questionnaire sent first, pain questionnaire sent 4 weeks later 
 3. Pain Questionnaire sent first, hernia questionnaire sent 4 weeks later
Outcomes Response period not specified
Topic Health: Perioperative pain management, Surgical technique in incisional hernia repair
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Schmidt 2005.

Methods Random allocation: using random number generated in SPSS
Data Product Development and Management Association (PDMA) members
Comparisons 1. Certified mail on outward mailing
2. First‐class mail on outward mailing
Outcomes Response period not specified
Topic Non‐health: Development of new products by various organisations
Mode of Administration Postal
Notes

Schweitzer 1995.

Methods Random allocation: method not specified
Data University staff employed for at least 6 years (Pennsylvania, US)
Comparisons 1. Non‐form fillers; Paid in advance 
 2. Non‐form fillers; Paid on completion 
 3. Form‐fillers; Paid in advance 
 4. Non‐form fillers; Paid on completion
Reminder sent to non‐respondents after 4 weeks
Outcomes
Topic Health: Knowledge, attitudes, and behaviours regarding the selection of employee health benefits
Mode of Administration Postal
Notes Age: 45‐48 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Scott 1957.

Methods Random allocation: alternation
Data Women aged 60 years and over from poll tax exemption lists for Travis County, Texas, USA, 1954
Comparisons 1. Preliminary letter received on Monday, questionnaire received on Tuesday 
 2. Preliminary letter received on Monday, questionnaire received on Friday 
 3. No preliminary letter, questionnaire received on Wednesday 
 4. No preliminary letter, questionnaire received on Saturday
Outcomes Response period not specified
Topic Non‐health: Occupational history, present income/pension payment
Mode of Administration Postal
Notes Age: above 60 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

See Tai 1997.

Methods Random allocation: method not specified
Data Patients who had not responded to a questionnaire (London, UK)
Comparisons 1. Questionnaire reminder 
 2. Telephone reminder
Outcomes Response period not specified
Topic Health: to evaluate the use of structural computerised prompts in their management using Asthma Symptoms Questionnaire & Client Satisfaction Questionnaire (for patients with Asthma), and Well‐being Questionnaire and Diabetes Treatment Questionnaire ( for patients with Diabetics)
Mode of Administration Postal
Notes Mean age: Telephone group ‐ 47.5 years; Recorded delivery group ‐ 40 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Shackleton 1980.

Methods Random allocation: method not specified
Data Partially sighted school leavers aged between 17 and 20 years who had left schools for the visually handicapped during the previous academic year
Comparisons 1. £1 offered; previous examination 
 2. No incentive; previous examination 
 3. £1 offered; no examination 
 4. No incentive; no examination
Outcomes Response within 42 days
Topic Non‐health: Occupational experience during 1st year after leaving the school
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author; Age: 17‐20 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Shah 2001.

Methods Random allocation: method not specified
Data Patients aged 65 to 74 years in an inner London practice who had consulted within the last 2 years
Comparisons 1. Inclusion of questions on income; inclusion of consent form 
 2. Inclusion of questions on income; no consent form 
 3. No questions on income; inclusion of consent form 
 4. No questions on income; no consent form
Outcomes
Topic Health: Physical and mental health, social circumstances, social support, living arrangements, income
Mode of Administration Postal
Notes Age: 65‐74 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Shahar 1993.

Methods Random allocation: method not specified
Data Individuals who had declined to participate in a previous study
Comparisons 1. Additional letter with first mailing requesting an explanation for not participating 
 2. No letter
Outcomes Response within 14 weeks
Topic Health: General health, physical activity, smoking habits, list of chronic disease, demographics
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Sharp 2006.

Methods Random allocation: computerised random number generation
Data Participants from the TOMBOLA (Trial Of Management of Borderline and Other Low‐grade Abnormal smears) trial
Comparisons 1. Pen
2. No pen
3. First class dispatch
4. Second class dispatch
5. Freepost (business reply) envelope
6. Postage stamp envelope
Outcomes Response period not specified
Topic Health: Psychosocial impact of having a low‐grade abnormal cervical smear and its subsequent management
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Shaw 2001.

Methods Random allocation: method not specified
Data HealthSystem Minnesota enrollees aged 20‐80 years
Comparisons 1. $5 included in survey package 
 2. $2 included in survey package
Outcomes
Topic Health: Digestive Health Status instrument (DHS I), SF‐36, HADS, Comorbidity checklist, health care utilisation
Mode of Administration Postal
Notes Age: 20‐80 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Sheikh 1982.

Methods Random allocation: method not specified
Data 400 people who had completed an assessment course at an employment rehabilitation centre in London 1973‐1974
Comparisons 1. Questionnaire including sensitive question on earnings 
 2. Same questionnaire as (1) without the sensitive question on earnings
Outcomes
Topic Non‐health: Employment
Mode of Administration Postal
Notes Mean age: 39 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Shin 1992.

Methods Random allocation: method not specified
Data Faculty members in universities and 4 year colleges in the United States
Comparisons 1. Personalised (P); anonymous (A); professional appeal (Prof); university sponsored (U) questionnaire 
 2. P; A; Prof; Private research institute sponsored (PR) 
 3. P; A; personal appeal (Pers); U 
 4. P; A; Pers; PR 
 5. P; Nonanonymous (NA); Prof; U 
 6. P; NA; Prof; PR 
 7. P; NA; Pers; U 
 8. P; NA; Pers; PR 
 9. Not Personalised (Not P); A; Prof; U 
 10. Not P; A; Prof; PR 
 11. Not P; A; Pers; U 
 12. Not P; A; Pers; PR 
 13. Not P; NA; Prof; U 
 14. Not P; NA; Prof; PR 
 15. Not P; NA; Pers; U 
 16. Not P; NA; Pers; PR
Outcomes Response within 7 weeks
Topic Non‐health: Student evaluation of faculty instruction
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Shiono 1991.

Methods Random allocation: method not specified
Data Physicians (US)
Comparisons 1. Pre‐notification letter; Stamp on return envelope 
 2. Pre‐notification letter; Return envelope franked 
 3. No pre‐notification letter; Stamp on return envelope 
 4. No pre‐notification letter; Return envelope franked
Outcomes  
Topic Health: Pregnancy among resident physicians
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Simon 1967a.

Methods Random allocation: alternation
Data Readers of an magazine published by a national industrial company
Comparisons 1. Personal letter 
 2. Form letter
Outcomes Response period not specified
Topic Health: Attitudes towards a hospital insurance plan
Mode of Administration Postal
Notes Author contacted: unable to provide further details on randomisation
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Simon 1967b.

Methods Random allocation: alternation
Data Readers of an magazine published by a national industrial company
Comparisons 1. Personal letter 
 2. Form letter
Outcomes Response period not specified
Topic Health: Attitudes towards a hospital insurance plan
Mode of Administration Postal
Notes Author contacted: unable to provide further details on randomisation
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Simon 1967c.

Methods Random allocation: alternation
Data Subscribers to a hospital insurance plan
Comparisons 1. Personal letter 
 2. Form letter
Outcomes Response period not specified
Topic Health: Attitudes towards a hospital insurance plan
Mode of Administration Postal
Notes Author contacted: unable to provide further details on randomisation
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Skinner 1984.

Methods Random allocation: method not specified
Data Marketing professors, Canada
Comparisons 1. No incentive 
 2. $1 pre‐paid incentive 
 3. $1 promised incentive; Respondent identified 
 4. $1 promised incentive; Respondent not identified 
 5. $1 promised to charity
Outcomes Response period not specified
Topic Non‐health: Needs of Canadian instructors regarding an introductory marketing text
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Sletto 1940.

Methods Random allocation: alternation
Data Former university students
Comparisons 1. 10‐page questionnaire; Altruistic appeal in cover letter 
 2. 10‐page questionnaire; Cover letter requesting help 
 3. 10‐page questionnaire; Cover letter challenging participants to respond 
 4. 25‐page questionnaire; Altruistic appeal in cover letter 
 5. 25‐page questionnaire; Cover letter requesting help 
 6. 25‐page questionnaire; Cover letter challenging participants to respond 
 7. 35‐page questionnaire ( 10 and 25‐page questionnaires); Altruistic appeal in cover letter 
 8. 35‐page questionnaire ( 10 and 25‐page questionnaires); Cover letter requesting help 
 9. 35‐page questionnaire ( 10 and 25‐page questionnaires); Cover letter challenging participants to respond
Outcomes Response period not specified
Topic Non‐health: Vocational activities, needs, interest, socio‐civic activities
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Sloan 1997.

Methods Random allocation: method not specified
Data Doctors of patients with cancer
Comparisons 1. University letterhead (UL); MD signatory (MD); Hand‐written note (HN) 
 2. Cancer agency letterhead (CL); MD; HN 
 3. UL; PhD signatory (PhD), HN 
 4. CL; PhD; HN 
 5. UL; MD; No HN 
 6. CL; MD; No HN 
 7. UL; PhD, No HN 
 8. CL; PhD, No HN
NB: this was a letter requesting doctors to give consent for patients to be contacted and sent questionnaires
Outcomes Response period not specified
Topic Health: Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Smith 1985.

Methods Random allocation: sequential sampling
Data Patients aged 40‐59 years registered with an urban general practice, UK
Comparisons 1. Questionnaire sent by General Practitioner 
 2. Questionnaire sent by a Doctor from the research unit
Outcomes Response within 9 weeks
Topic Health: Aggression scale, Social desirability scale, Fear survey schedule II, Situations evoking social anxiety scale, Social evaluative anxiety scale
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Spry 1989a.

Methods Random allocation: using a table of random numbers
Data Residences listed in the Haines Directory (San Diego, US)
Comparisons 1. Telephone pre‐notification; Lottery entry offer 
 2. Telephone pre‐notification; No lottery offer 
 3. Postcard pre‐notification; Lottery entry offer 
 4. Postcard pre‐notification; No lottery offer 
 5. No pre‐notification; Lottery entry offer 
 6. No pre‐notification; No lottery offer
Outcomes Response period not specified
Topic Health: Health and physical activity habits
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author. Randomisation not concealed; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Spry 1989b.

Methods Random allocation: using a table of random numbers
Data Residences listed in the Haines Directory (San Diego, US)
Comparisons 1. Short questionnaire; Lottery 
 2. Short questionnaire; No lottery 
 3. Long questionnaire; Lottery 
 4. Long questionnaire; No lottery
Outcomes Response period not specified
Topic Health: Health and physical activity habits
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author. Randomisation not concealed; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Spry 1989c.

Methods Random allocation: using a table of random numbers
Data Residences listed in the Haines Directory who had not responded to a questionnaire (San Diego, US)
Comparisons 1. Promise of $5 when respond 
 2. Promise of $1 when respond 
 3. $1 bill enclosed 
 4. No incentive
Outcomes Response period not specified
Topic Health: Health and physical activity habits
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author. Randomisation not concealed; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Stafford 1966.

Methods Random allocation: method not specified
Data University students (Houston, US)
Comparisons 1. Pre‐notification letter sent 
 2. Pre‐notification telephone call made 
 3. No pre‐notification contact
Outcomes
Topic Non‐health: Collegiate clothing market
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Stapulonis 2004.

Methods Random allocation: computerised random number generation
Data Members form the Welfare‐to‐Work evaluation site at Chicago
Comparisons 1. Conditional $20 check
2. Conditional point‐of‐sale cards worth $20
Outcomes Response period not specified
Topic Non‐health: Employment
Mode of Administration Electronic: Computer Assisted Telephone Interview (CATI)
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Stem 1984a.

Methods Random allocation: using random number table
Data Students
Comparisons 1. Randomised response model
2. Direct questions
Outcomes Response period not specified
Topic Non ‐health: Cheating behaviours during exams
Mode of Administration Postal
Notes

Stem 1984b.

Methods Random allocation: using random number table
Data Automobile sales license holders
Comparisons 1. Randomised response model
2. Direct questions
Outcomes Response period not specified
Topic Non‐health: Automobile selling practices
Mode of Administration Postal
Notes

Stevens 1975.

Methods Random allocation: alternation
Data Graduates from a southern university (US)
Comparisons 1. Pre‐coded questionnaire 
 2. Questionnaire not pre‐coded
Outcomes Response within 4 weeks
Topic Non‐health: Job hunting experience
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Streiff 2001.

Methods Random allocation: alternation
Data Randomly selected members of the American Society of Hematology
Comparisons 1. Business reply envelope 
 2. Stamped return envelope
Outcomes Response within 3 months
Topic Health: Diagnosis and treatment of polycythaemia Vera
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Subar 2001.

Methods Random allocation: method not specified
Data 900 control participants from 3 centres in the prostate, lung, colorectal and ovarian cancer screening trial
Comparisons 1. Diet history questionnaire ‐ 36 pages 
 2. Food frequency questionnaire ‐ 16 pages
Outcomes
Topic Health: Food frequency questionnaire, Diet history questionnaire
Mode of Administration Postal
Notes Age: 55‐74 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Sutton 1992.

Methods Random allocation: method not specified
Data Business customers who had taken advantage of an earlier rebate programme
Comparisons 1. Pre‐notification postcard; Prior telephone call 
 2. Pre‐notification postcard; No prior telephone call 
 3. No pre‐notification postcard; No prior telephone call 
 4. No pre‐notification postcard; No prior telephone call
Outcomes Response period within 43 days
Topic Non‐health: Customer reaction to energy rebate programme
Mode of Administration Postal
Notes Author contacted: reported adequate allocation concealment
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Svoboda 2001.

Methods Random allocation: central randomisation
Data Head injured adults in the CRASH trial (Czech Republic)
Comparisons 1. 1‐page questionnaire 
 2. 3‐ page questionnaire
Outcomes Response within 3 months
Topic Health: Disability after traumatic brain injury
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Swan 1980.

Methods Random allocation: method not specified
Data Individuals who had not responded to an earlier questionnaire
Comparisons 1. Follow‐up letter only 
 2. Follow‐up letter and questionnaire
Outcomes Response period not specified
Topic Non‐health: Perception of educational needs for the real estate profession, sale management practices, business planning, information about respondents firm
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Szirony 2002.

Methods Random allocation: using random table of numbers
Data Faculty members from the top 100 graduate degree granting institutions in Nursing
Comparisons 1. Cover letter signed by a graduate student
2. Cover letter signed by a faculty member
Outcomes Response period not specified
Topic Health: Publication, authorship, reporting of research results, funding, demographics
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No Inadequate

Tamayo‐Sarver 2004.

Methods Random allocation: using random number generated in STATA
Data Practicing Physicians with American College of Emergency Physicians membership
Comparisons 1. $2 bill
2. Lottery to win $250
Outcomes Response period not specified
Topic Health: Diagnosis and treatment plan; practice environment
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Tambor 1993.

Methods Random allocation: method not specified
Data Physicians (US)
Comparisons 1. Continuing medical education credits 
 2. No credits
Outcomes Response period not specified
Topic Health: Genetic knowledge, psychometric scales, demographics
Mode of Administration Postal
Notes Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Taylor 1998.

Methods Random allocation: stratified random sampling method
Data Young people in the Youth Cohort Study 8 sample, England
Comparisons 1. Preliminary notice letter 
 2. No preliminary notification
Outcomes Response within approximately 2 months
Topic Non‐health: Attitudes and behaviour while transition from secondary school to labour market / tertiary education system
Mode of Administration Postal
Notes Mean age: 16.5 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Taylor 2006.

Methods Random allocation: computerised random number generation
Data Participants registered in general practices in Aberdeen
Comparisons 1. Questionnaire printed in black ink
2. Questionnaire printed in green ink
3. Questionnaire sent in white envelope
4. Questionnaire sent in brown envelope
Outcomes Response period within 6 months
Topic Health: Screening questions for Parkinsonism; EuroQuol EQ5D
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Teisl 2005.

Methods Random allocation: using random number generated in Excel
Data US residents
Comparisons 1. $1 cash
2. $2 cash
3. Phone card worth $2
4. Phone card worth $5
Outcomes Response period not specified
Topic Health: General perception of food and food processing, knowledge, and attitudes towards genetically modified foods
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Temple‐Smith 1998.

Methods Random allocation: method not specified
Data General practitioners
Comparisons 1. Pre‐contact by GP researcher 
 2. Pre‐contact by non‐medical researcher (older woman) 
 3. Pre‐contact by non‐medical researcher (younger woman) 
 4. Pre‐contact by non‐medical researcher (younger man)
Outcomes Response within 8 weeks
Topic Health: Knowledge, attitudes, behaviour, and practice (KABP) in relation to Sexually Transmitted Diseases
Mode of Administration Postal
Notes Age: Above 65 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Thistlethwaite 1993.

Methods Random allocation: method not specified
Data People aged 65 years and over from 7 counties in a Midwestern state of the USA
Comparisons 1. No offer of results (NO); Altruistic appeal (A); No demographic omission (No D) 
 2. NO; A; Demographic Omission (D) 
 3. NO; Egoistic Appeal (E); No D 
 4. NO; E; D 
 5. Offer of results (O); A; No D 
 6. O; A; D 
 7. O; E; No D 
 8. O; E; D
Outcomes Response within 4 weeks
Topic Non‐health: Characteristics most desired in retirement centre, leisure time activities
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author; Age: Above 65 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Thomson 2004.

Methods Random allocation: computerised random number generation
Data Practising GPs in Lothian, Scotland
Comparisons 1. Lottery to win 6 bottles of champagne
2. Lottery to win 1 bottle of champagne
Outcomes Response period not specified
Topic Health: GPs opinions on toe nail surgery services offered by Podiatrists and Surgeons
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes Adequate

Tjerbo 2005.

Methods Random a llocation: method not specified
Data Medical practitioners in Norway
Comparisons 1. Unconditional scratch lottery
2. Conditional lottery to win a holiday trip worth 8,000 Norwegian Kronner
3. Control
Outcomes
Topic Health: Relationship between primary care and secondary care
Mode of Administration Postal
Notes Language of publication is Norwegian
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Trussell 2004a.

Methods Random allocation: method not specified
Data Households in the designated market area in the US who agreed to participate in the mail survey during the screening telephone survey
Comparisons 1. No incentives
2. One $1 bill
3. Two $1 bills
4. Three $1 bills
5. Four $1 bills
6. Five $1 bills
7. Six $1 bills
8. Seven $1 bills
9. Eight $1 bills
10. Ten $1 bills.
Outcomes Response period not specified
Topic Non‐health: Television viewing
Mode of Administration Postal
Notes Larger incentive: From one $1 bill to five $1 bills; Smaller incentive: From six one $1 bills to ten $1 bills
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Trussell 2004b.

Methods Random allocation: method not specified
Data Households in the designated market area in the US who were unable to contact during the screening telephone survey
Comparisons 1. No incentives
2. One $1 bill
3. Two $1 bills
4. Three $1 bills
5. Four $1 bills
6. Five $1 bills
7. Six $1 bills
8. Seven $1 bills
9. Eight $1 bills
10. Ten $1 bills
Outcomes Response period not specified
Topic Non‐health: Television viewing
Mode of Administration Postal
Notes Larger incentive : From one $1 bill to five $1 bills; Smaller incentive: From six one $1 bills to ten $1 bills
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Trussell 2004c.

Methods Random allocation: method not specified
Data Households in the designated market area in the US who refused to participate in the mail survey during the screening telephone survey
Comparisons 1. No incentives
2. One $1 bill
3. Two $1 bills
4. Three $1 bills
5. Four $1 bills
6. Five $1 bills
7. Six $1 bills
8. Seven $1 bills
9. Eight $1 bills
10. Ten $1 bills
Outcomes Response period not specified
Topic Non‐health: Television viewing
Mode of Administration Postal
Notes Larger incentive : From one $1 bill to five $1 bills; Smaller incentive: From six one $1 bills to ten $1 bills
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Tullar 1979.

Methods Random allocation: method not specified
Data Large manufacturing firms
Comparisons 1. No follow up; No incentive 
 2. No follow up; 10 cents incentive 
 3. Follow up; No incentive 
 4. No follow up; 10 cents incentive
Outcomes Response within 8 weeks
Topic Non‐health: Time for development of new product
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Tullar 2004.

Methods Random allocation: computerised random number generation
Data Medicare recipients who underwent total hip replacement in 1995
Comparisons 1. Hand‐written addresses in the envelope of all outgoing mails
2. Computer‐printed addresses in the envelope of all outgoing mails
3. Hand stamped envelopes
4. Institutionally metered postage
Outcomes Response period not specified
Topic Health: pain, functional status, satisfaction, complication, general health
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Tuten 2004.

Methods Random allocation: method not specified
Data Unemployed Croatians
Comparisons 1. No incentives
2. Offer of study results
3. Lottery of 1000 Kuna with immediate notification of the results
4. Lottery of 1000 Kuna with delayed (after 1 month) notification of the results
Outcomes Response period not specified
Topic Health: Psychosocial consequences of unemployment
Mode of Administration Electronic: Online survey
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Ulrich 2005.

Methods Random allocation: computerised random number generation
Data Nurse practitioners and physician assistants practising in primary care in the US
Comparisons 1. No incentive
2. Unconditional $5 prepaid token incentive
3. Conditional lottery to win one of ten $100 prize draw
Outcomes Response period not specified
Topic Health: Ethical concerns in the course of practice
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Urban 1993.

Methods Random allocation: method not specified
Data Physicians providing primary care
Comparisons 1. Return envelope with first class stamp 
 2. Business reply return envelope
Outcomes Response within 6 weeks
Topic Health: Attitudes, beliefs, and practices regarding regular breast cancer screening
Mode of Administration Postal
Notes Age: 50‐75 years; Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

VanGeest 2001.

Methods Random allocation: method not specified
Data Physicians randomly selected from the American Medical Association's master file of all physicians practising in the US
Comparisons 1. $5 cash incentive 
 2. $10 cash incentive 
 3. $20 cash incentive
Outcomes Response period not specified
Topic Health: Attitudes and responses in relation to utilisation and review pressure
Mode of Administration Postal
Notes Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Veiga 1974.

Methods Random allocation: method not specified
Data Randomly selected managers
Comparisons 1. Stamped return envelope 
 2. Business reply return envelope 
 3. Internal mail return
Outcomes Response within 4 weeks
Topic Not specified
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Virtanen 2007a.

Methods Random allocation: using split‐panel design
Data Working‐age population living in rural areas in Finland
Comparisons 1. SMS reminder
2. Traditional post‐card reminder
Outcomes Response period within 28 days
Topic Non‐health: Information and Computer Technology (ICT) usage
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Virtanen 2007b.

Methods Random allocation: using split‐panel design
Data Welfare and health professionals in Finland
Comparisons 1. SMS reminder
2. Traditional post‐card reminder
Outcomes Response period within 28 days
Topic Health: Working and welfare conditions of health and social care workers
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Virtanen 2007c.

Methods Random allocation: using split‐panel design
Data Members of trade union in Finland
Comparisons 1. SMS reminder
2. Traditional post‐card reminder
Outcomes Response period within 28 days
Topic Non‐health: Employment
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Vocino 1977.

Methods Random allocation: method not specified
Data Members of the American Society for Public Administration
Comparisons 1. Metered envelope 
 2. Commemorative stamp 
 3. Deadline 
 4. No deadline 
 5. Cover letter by well‐known person in the discipline 
 6. Cover letter by unknown person in the discipline
Factorial design
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Vogel 1992.

Methods Random allocation: method not specified
Data Individuals treated at an alcohol and drug treatment centre (Norway)
Comparisons 1. Short questionnaire; Lottery ($70) incentive if respond 
 2. Short questionnaire; No lottery incentive 
 3. Long questionnaire; Lottery ($70) incentive if respond 
 4. Long questionnaire; No lottery incentive
Follow up after 7 months
Outcomes Response period not specified
Topic Health: Post‐discharge alcohol use, health status
Mode of Administration Postal
Notes Mean age: 42.4 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

VonRiesen 1979.

Methods Random allocation: method not specified
Data Veterinarians (Texas, US)
Comparisons 1. Postcard reminders 8 days after initial mailing 
 2. Second copy of questionnaire, with cover letter and business reply envelope, 8 days after initial mailing 
 3. No follow up
Outcomes Response period not specified
Topic Health: Supplier configuration, reasons for patronage, dollar amounts of annual purchases
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Waisanen 1954.

Methods Random allocation: alternation
Data Equal numbers of families owning and not owning television sets
Comparisons 1. Telephone pre‐contact 
 2. No telephone pre‐contact
Outcomes Response within 10 days
Topic Non‐health: Self‐rating of personal possession, occupation, television, income, education
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Walker 1997.

Methods Random allocation: method not specified
Data General population controls in a leg ulcer study aged 40‐99 years, randomly selected from the electoral roll, Auckland, New Zealand
Comparisons 1. Glossy brochure enclosed 
 2. No glossy brochure
Outcomes Response by post
Topic Health: SF‐36, HRQoL (Leg ulcers)
Mode of Administration Postal
Notes Age: 40‐90 years
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Waltemyer 2005.

Methods Random allocation: method not specified
Data National Collegiate Athletic Association (NCAA) Division I and III assistant softball coaches
Comparisons 1. Signed cover letter
2. Unsigned cover letter
3. White questionnaire
4. Yellow questionnaire
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Ward 1996.

Methods Random allocation: method not specified
Data Patients from a metropolitan general practice (Sydney, Australia)
Comparisons 1. $1 'scratchy' incentive with questionnaire 
 2. No incentive
Follow up sent at 21 and 30 days
Outcomes Response within 30 days
Topic Health: SF‐36, patient satisfaction, risk factors, chronic diseases
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Ward 1998.

Methods Random allocation: method not specified
Data Registered medical practitioners who had at least 1500 consultations per year
Comparisons 1. Exhaustive pre‐contact by telephone (continued until spoke to GP) 
 2. Gold pen incentive; University of NSW logo attached to questionnaire 
 3. Pre‐contact letter with University of NSW crests
Follow‐ up letter sent after 16 days to non‐respondents. 
 Second questionnaire sent after 23 days 
 Telephone prompt from a non‐medical research assistant after 39 days
Outcomes
Topic Health: Cancer screening, personal and family history of cancer, socio‐ demographics
Mode of Administration Postal
Notes Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Warriner 1996.

Methods Random allocation: method not specified
Data Households listed in the Grand River Watershed region of south‐western Ontario, Canada
Comparisons 1. Monetary incentive 
 2. No monetary incentive 
 3. Offer to make a charitable donation or lottery 
 4. No offer
Factorial design
Outcomes Response period not specified
Topic Non‐health: Environmental issues
Mode of Administration Postal
Notes Author contacted: allocation was not concealed
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Weilbacher 1952.

Methods Random allocation: method not specified
Data University alumni members (Columbia, US)
Comparisons 1. Personalised letter of transmittal 
 2. Non personalised letter of transmittal
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Weir 1999.

Methods Random allocation: computer algorithm
Data Patients with cerebrovascular disease discharged from hospital
Comparisons 1. Questionnaire sent via GP 
 2. Questionnaire sent direct to participants by research group
Outcomes
Topic Health: Stroke outcomes
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Wells 1984.

Methods Random allocation: method not specified
Data University undergraduates
Comparisons 1. University sponsor; Business reply return envelope 
 2. University sponsor; No return postage 
 3. IRE sponsor; Business reply return envelope 
 4. IRE sponsor; No return postage
Outcomes Response period not specified
Topic Non‐health: Attitude measure ‐ degree of satisfaction with the university's contribution to personal development
Mode of Administration Postal
Notes Mainly females
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Weltzien 1986.

Methods Random allocation: method not specified
Data Individuals who had terminated from mental health treatment centres
Comparisons 1. 2 cents incentive with questionnaire 
 2. No incentive
Outcomes Response within 4 months
Topic Health: Consumer Satisfaction Questionnaire (CSQ)
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Wensing 1999a.

Methods Random allocation: method not specified
Data Adult patients who had visited a GP
Comparisons 1. Postal reminders 
 2. No reminders sent
Reminder questionnaires sent at 3 weeks
Outcomes
Topic Health: Europep ‐ Patients evaluation of general practice care
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Wensing 1999b.

Methods Random allocation: method not specified
Data Adult patients who had visited a GP
Comparisons 1. Postal reminders 
 2. No reminders sent
Reminder questionnaires sent at 3 weeks
Outcomes
Topic Health: Europep ‐ Patients evaluation of general practice care
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Wensing 2005.

Methods Random allocation: computerised random number generation
Data Elderly adults registered with 26 general practitioners in the Netherlands
Comparisons 1. Simple reminder card
2. Reminder + questionnaire
3. Reminder with request to explain nonparticipation
Outcomes Response period not specified
Topic Health: Health problems, health information sought, and attendance of general practice
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Whitcomb 2004.

Methods Random allocation: method not specified
Data High school students who did not apply to the Liberal Arts College
Comparisons 1. E‐mail file format ‐ Text
2. E‐mail file format ‐ HTML
3. Background colour ‐ White
4. Background colour ‐ Black
5. Graphical design (Header) ‐ Simple (Institution name only)
6. Graphical design (Header) ‐ Complex (Mimicked University homepage ‐ institutions name, campus photograph, quotation from the University president)
Outcomes Response period not specified
Topic Non‐health: Perception of the college, reason for not applying
Mode of Administration Electronic: Web‐survey
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

White 1997.

Methods Random allocation: method not specified
Data A random sample of marriage and family therapists from a list of all approved supervisors of the American Association of Marriage and Family Therapy
Comparisons 1. Personalised cover letter; White questionnaire 
 2. Personalised cover letter; Blue questionnaire 
 3. Generic cover letter; White questionnaire 
 4. Generic cover letter; Blue questionnaire
Outcomes Response period not specified
Topic Health: Demographics, Marriage and Family Therapist's supervision
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

White 2005a.

Methods Random allocation: method not specified
Data Participants from the New Hampshire Women for Health (NHWH) study
Comparisons 1. Inclusion of a pen in the second mailing study
2. No penin the second mailing study
Outcomes Response period within 60 days
Topic Health: Hormone replacement therapy, breast cancer, health‐related quality of life
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

White 2005b.

Methods Random allocation: method not specified
Data Vanguard participants from the 13 counties of Western Washington State
Comparisons 1. Inclusion of a pencil in the second mailing study
2. No pencil in the second mailing study
Outcomes Response period not specified
Topic Health: Vitamins and lifestyle
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Whiteman 2003.

Methods Random allocation: computerised random number generation
Data Women in the Baltimore Metropolitan area who reported their history of hot flashes
Comparisons 1. Introductory postcard mailed 1 week before the questionnaire
2. Scratch‐off lottery ticket worth $1.00
3. $1 bill
4. No incentives
Outcomes Response period within 95 days
Topic Health: Risk of hot flashes in midlife women, pregnancy history, hormonal contraceptive use, menstrual history
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Yes A ‐ Adequate

Whitmore 1976.

Methods Random allocation: method not specified
Data Individuals who had purchased a new car
Comparisons 1. Key ring incentive with questionnaire 
 2. No incentive
Follow up sent at 2 weeks
Outcomes
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Willits 1995.

Methods Random allocation: method not specified
Data Residents of Pennsylvania (US)
Comparisons 1. No pre‐amble; General question first 
 2. No pre‐amble; General question last 
 3. Pre‐amble; General first 
 4. Pre‐amble; General last
Follow up sent to non‐respondents (postcard and 2 additional mailings including another copy of the questionnaire)
Outcomes
Topic Health: Quality of life (QoL) in rural areas, QoL in relation to community spirit, health care services, recreational opportunities, job opportunities, air quality
Mode of Administration Postal
Notes Mean age: 42.6 years; Mainly males
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Windsor 1992.

Methods Random allocation: method not specified
Data Individuals listed on electoral registers
Comparisons 1. Questionnaire included questions on ethnic origin and housing tenure 
 2. Questionnaire included question on housing tenure only 
 3. Questionnaire included question on ethnic origin only 
 4. Neither question included
2 reminders sent
Outcomes Response period not specified
Topic Health: Health and hospital survey ‐ health and hospital attendance, consultation with GPs, demographics, housing tenure
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Wiseman 1972.

Methods Random allocation: systematic allocation
Data Residents of a suburban Boston community, USA
Comparisons 1. Telephone pre‐notification ‐ mail survey 
 2. No pre‐notification ‐ mail survey
Outcomes Response period not specified
Topic Health: Birth control devices, legalising abortions, lowering the legal drinking age
Non‐health: Giving state aid to catholic schools
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Wiseman 1973.

Methods Random allocation: systematic allocation
Data Residents in a statewide telephone listings, Massachusetts, USA
Comparisons 1. 10 cent incentive (MI); Postcard follow up 3 days after initial mailing (FU); Business reply envelope (BRE); Offer of survey results (OR) 
 2. MI; No follow up (No FU); BRE; OR 
 3. MI; FU; BRE; No offer of survey results (No OR) 
 4. MI; No FU; BRE; No OR 
 5. MI; FU; Stamped return envelope (SRE); OR 
 6. MI; No FU; SRE; OR 
 7. MI; FU; SRE; No OR 
 8. MI; No FU; SRE; No OR 
 9. No monetary incentive (NI); FU; BRE; OR 
 10. NI; No FU; BRE; OR 
 11. NI; FU; BRE; No OR 
 12. NI; No FU; BRE; No OR 
 13. NI; FU; SRE; OR 
 14. NI; No FU; SRE; OR 
 15. NI; FU; SRE; No OR 
 16. NI; No FU; SRE; No OR
Outcomes Response period not specified
Topic Non‐health: Attitudes and opinions about Massachusetts state lottery
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Woodward 1985.

Methods Random allocation: alternation
Data Household members (South Australia)
Comparisons 1. Cover letter included offer of chance to win free dinner 
 2. Cover letter did not include offer
Follow up at 1, 3 and 7 weeks
Outcomes Response within 10 weeks
Topic Health: Respiratory history of the youngest child
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Worthen 1985a.

Methods Random allocation: method not specified
Data School teachers listed on the Education Association Membership roster (Utah, US)
Comparisons 1. Personalised cover letter 
 2. Form cover letter
Outcomes Response period not specified
Topic Non‐health: Classroom teachers opinion about what should be taught in educational measurement course
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Worthen 1985b.

Methods Random allocation: method not specified
Data School teachers listed on the Education Association Membership roster (Utah, US) who did not respond to an earlier questionnaire with a personalised letter
Comparisons 1. Personalised cover letter 
 2. Form cover letter
Outcomes Response period not specified
Topic Non‐health: Classroom teachers opinion about what should be taught in educational measurement course
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Worthen 1985c.

Methods Random allocation: method not specified
Data School teachers listed on the Education Association Membership roster (Utah, US) who did not respond to an earlier questionnaire with a standard form letter
Comparisons 1. Personalised cover letter 
 2. Form cover letter
Outcomes Response period not specified
Topic Non‐health: Classroom teachers opinion about what should be taught in educational measurement course
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Wotruba 1966.

Methods Random allocation: systematic division of a random sample
Data Urban household residents
Comparisons 1. 25 cents sent with questionnaire 
 2. 50 cents promised on return of questionnaire 
 3. No incentive
Outcomes Response within 6 weeks
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Wright 1984.

Methods Random allocation: alternation
Data People listed in the latest telephone directories, New Zealand 1983
Comparisons 1. Personal salutation (P); Black and white letterhead (BW); White outward envelope (Wh); $100 cash lottery incentive (Ca) 
 2. P; BW; Wh; Garden voucher lottery incentive (Ga) 
 3. P; BW; Brown outward envelope (Br); Ca 
 4. P; BW; Br; Ga 
 5. P; Coloured letterhead (Co); Wh; Ca 
 6. P; Co; Wh; Ga 
 7. P; Co; Br; Ca 
 8. P; Co; Br; Ga 
 9. Impersonal salutation (IP); BW; Wh; Ca 
 10. IP; BW; Wh; Ga 
 11. IP; BW; Br; Ca 
 12. IP; BW; Br; Ga 
 13. IP; Co; Wh; Ca 
 14. IP; Co; Wh; Ga 
 15. IP; Co; Br; Ca 
 16. IP; Co; Br; Ga
Outcomes Response period not specified
Topic Non‐health: Motivation of gardeners and users of garden products, socio‐demographics
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Wright 1995.

Methods Random allocation: systematic sample from list ordered alphabetically
Data New Zealand councillors who had participated in another survey 18 months previously
Comparisons 1. Pre‐notification letter sent 2 weeks prior to questionnaire mailing 
 2. No pre‐contact
Outcomes Response after 2 follow‐up reminders
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Wunder 1988.

Methods Random allocation: alternation
Data Subscribers to a large health maintenance organisation in a major metropolitan area in the Midwestern United States
Comparisons 1. Hand addressed envelope 
 2. Computer generated address on envelope
Outcomes Response period not specified
Topic Health: Satisfaction benefit package, characteristics of subscribers
Mode of Administration Postal
Notes Method of allocation ascertained through contact with author
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Wynn 1985.

Methods Random allocation: alternation
Data Members, past and present, of an exercise and recreational club in a medium‐sized south‐western city (US)
Comparisons 1. No pre‐contact by telephone 
 2. Telephone pre‐contact asking permission to send questionnaire (foot‐in‐the‐door manipulation) 
 3. Telephone pre‐contact asking questions (probe‐foot‐in‐the‐door manipulation)
Outcomes Response period not specified
Topic Health: Planning of a possible expansion effort for an exercise recreational club
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? No C ‐ Inadequate

Zusman 1987.

Methods Random allocation: on the basis of study identification number and done without reference to subject characteristics
Data Undergraduate transfer students
Comparisons 1. $1 incentive sent with first mailing 
 2. No incentive sent
Follow up of non‐respondents several weeks after first mailing
Outcomes Response period not specified
Topic Not specified
Mode of Administration Postal
Notes
Risk of bias
Item Authors' judgement Description
Allocation concealment? Unclear B ‐ Unclear

Characteristics of excluded studies [ordered by study ID]

Study Reason for exclusion
Allen 1980 The comparison in this study is biased by the fact that people in the pre‐notification group are given the choice of whether to receive the questionnaire or not whereas people in the no pre‐notification group are not given this choice.
Anderson 1975 It was not possible to determine whether this study was randomised.
Angus 2003 Not a randomised controlled trial.
Armstrong 1975 Review article.
Asch 1994 The comparison in this study is confounded ‐ the author, with reference to the several differences between the 2 mailing strategies, states 'We cannot determine which of these differences underlies our results.'
Ash 1952 It was not possible to determine whether this study was randomised. Attempts to contact the author have been unsuccessful.
Baron 2001 The comparison in this study is confounded by colour of the questionnaire.
Bevis 1948 It was not possible to determine whether this study was randomised.
Biggar 1992 All comparisons in the study are confounded.
Blumberg 1974 It was not possible to determine whether this study was randomised and the data which would be needed is only referred to not presented. Attempts to contact author have been unsuccessful.
Blumenfeld 1973 It was not going to be possible to determine whether this study was randomised as the author has died.
Brechner 1976 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Brennan 1958 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Brennan 1990 The comparison in this study is confounded.
Cartwright 1968 The comparison of different lengths is confounded by other differences between the two questionnaires.
Cartwright 1989 It was not possible to determine whether this study was randomised. Contact details of the author is unavailable.
Champion 1969 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Childs 2005 The study did not calculate the response for the different order of administration of the questionnaires.
Cook 1985 Incentive only given after agreement to participate in a further study, not just for returning the questionnaire.
Dillman 1972 No useful experimental data presented.
Dunlap 1950 It is not possible to determine whether this study was testing return rate of a questionnaire. Attempts to contact author have been unsuccessful.
Eisinger 1974 It was not possible to determine whether this study was randomised. Attempts to contact authors have been unsuccessful.
Elinson 1950 There is insufficient data presented in this paper to include it. It has also not been possible to determine whether the questionnaire in the experiment is postal. Attempts to contact authors have been unsuccessful.
Everett 1997 The comparison in this study is confounded by colour of the questionnaire.
Fang 2006 This study did not calculate the response but inspected the correlation between the material incentive and the participants characteristics.
Ferriss 1951 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Furse 1981 Authors cannot remember whether the study was randomised.
Gerace 1995 This study examines response rates of a postal request for more information not a questionnaire.
Gillespie 1975 The comparison in this study is confounded.
Hansen 2004 Not a randomised controlled trial.
Hare 1998 The comparison in this study is confounded by colour of the questionnaire.
Harlow 1993 Examines response rates to telephone interviews not postal questionnaires.
Haugejorden 1987 Randomised controlled trial but not of methods to increase response to postal questionnaires.
Hawes 1987 Author no longer has original data to be able to provide confirmation of numbers of questionnaires administered and returned.
Heads 1966 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Heje 2006 The primary questionnaire was delivered personally to the patient either at the surgery or at home.
Helgeson 2002 Author no longer has original data to be able to provide confirmation of numbers of questionnaires administered and returned.
Hing 2005 Not a postal questionnaire.
Hinrichs 1975 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Hughes 1989 Author was contacted: the study records have been discarded.
Ives 1990 Author was contacted: confirmed that participants were not randomly allocated.
Jiang 2005 Not a randomised controlled trial.
Kerin 1974 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Kerin 1977 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Kerin 1983 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Kimball 1961 It was not possible to confirm that this study was randomised. Attempts to contact author have been unsuccessful.
Larsson 1970 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Longworth 1953 Author drew six different samples, and tested a different type of intervention on each without a comparison group.
Lopez‐ Cano 2007 Not a randomised controlled trial.
Lund 1988 Comparisons of questionnaires which were mailed are confounded.
Marks 1981 Author cannot remember whether the study was randomised.
May 1960 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
McDermott 2003 Incentives were same for all the three questionnaires.
Mehta 1995 Two groups received postal questionnaires, but one group received a combination of methods (monetary incentive, pre‐notification and follow‐up). Comparisons for combinations of methods have not been created in this review.
Nitecki 1975 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Oden 1999 The comparison in this study is confounded by colour of questionnaire.
Perneger 2003 The intervention did not include strategies to increase response to a postal or electronic questionnaire.
Peytremann‐Bridevaux 2006a The intervention did not include strategies to increase response to a postal or electronic questionnaire.
Porter 2004 The data presented in this paper are the same as that presented in an earlier paper Porter 2003.
Pottick 1991 This study examines postal methods to improve response to a face to face survey.
Robin 1973 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Robin 1976 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Roeher 1963 It is not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Rudd 1980 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Salomone 1978 The number of people allocated to each experimental group is not presented and attempts to obtain this information from the authors have been unsuccessful.
Senf 1987 Option to refuse postcards were sent to half of all participants prior to sending questionnaire. However, response rates to questionnaires could not be compared because questionnaires were returned anonymously.
Shackleton 1982 The data presented in this paper are the same as that presented in an earlier paper by Shackleton (1980).
Shermis 1982 Comparisons of questionnaires which were mailed are confounded.
Sheth 1975 The data presented in this paper are from the same study as those presented in an included study by Roscoe and Sheth (1975).
Sirken 1960 Could not confirm random allocation. Author contacted: stated only that "this was not a clinical trial."
Smith 1972 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Smith 1977 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Smith 1987 It was not possible to determine how many participants were allocated to each experimental group and attempts to obtain this information from the authors have been unsuccessful.
Snyder 1984 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Suhre 1989 Analyses by means of logit analysis and no useable outcome data were available. Author contacted: no useable data obtained.
Sullivan 1995 Comparison groups do not meet 'postal questionnaire' criteria.
Sutherland 1996 There are too many differences between the two groups to be able to compare any of these differences without confounding.
Tan 1997 Review article.
Trice 1985 Not a postal questionnaire.
Walker 1977 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Ward 1994 All comparisons in the study are confounded.
Watson 1965 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Weiss 1985 It was not possible to determine whether this study was randomised. Attempts to contact author have been unsuccessful.
Weissenburger 1987 It was not possible to determine whether this study was randomised. Contact details of the author is unavailable.
Wildman 1977 The comparison in this study is confounded by paper quality.
Zagumny 1996 Not a postal questionnaire.
Zwisler 2004 Review article.

Contributions of authors

Mike Clarke, Carolyn DiGuiseppi, Phil Edwards and Ian Roberts contributed to study design, record screening, reviewing reports, data extraction and drafting of the report. Phil Edwards and Ian Roberts analysed the data. Sarah Pratap and Irene Kwan contributed to data searches and data extraction. Reinhard Wentz conducted all electronic searches. Phil Edwards and Rachel Cooper contributed to record screening, reviewing reports, data extraction, additional data analysis and alterations to the report during the 2003 update. Phil Edwards and Lambert Felix contributed to record screening, reviewing reports, data extraction, additional data analysis and alterations to the report during the 2008 update.

Sources of support

Internal sources

  • No sources of support supplied

External sources

  • The BUPA Foundation, UK.

  • The Nuffield Trust, UK.

Declarations of interest

None.

Unchanged

References

References to studies included in this review

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Waltemyer 2005 {published data only}

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Wells 1984 {unpublished data only}

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Weltzien 1986 {published data only}

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