Table 2. Domains of Virtual Ophthalmology Follow-up Visits questionnaire.
†Indicate negative questions. Responses range from “strongly disagree” coded as 1 to “strongly agree” coded as 5.
SD: standard deviation; COVID-19: coronavirus disease 2019
| Statement | Mean ± SD |
| Equipment/Technical issues | 9.80 ± 2.23 |
| 1. Find the virtual consultation system easy to use | 3.38 ± 0.92 |
| 2. I am satisfied with the quality of audio consultations | 3.39 ± 0.96 |
| 3. I am satisfied with the quality of video consultations | 3.03 ± 0.89 |
| Communication and rapport | 13.3 ± 3.26 |
| 4. I am satisfied with the level of clinician-patient rapport that I can achieve with virtual consultations | 3.03 ± 1.13 |
| 5. I feel that virtual consultations negatively impact patient privacy† | 3.87 ± 0.99 |
| 6. I feel that patients can easily follow my instructions during virtual consultation appointments | 3.17 ± 0.97 |
| 7. Interaction and communication with patients are good enough to convey medical messages | 3.25 ± 1.02 |
| Clinical assessment | 16.9 ± 5.15 |
| 8. I can assess the current status of my patients’ condition | 2.77 ± 1.21 |
| 9. I cannot competently assess and treat patients through virtual consultations to the extent that I believe is required† | 2.48 ± 1.22 |
| 10. Virtual consultations provide desirable results in patient management | 3.15 ± 0.95 |
| 11. I do not feel comfortable implementing virtual clinic consultations† | 2.85 ± 1.24 |
| 12. I believe that I can decide the appropriate next step in the management of my patients (surgery/procedure/medications) | 2.65 ± 1.19 |
| 13. I am able to predict the prognosis of my patients through virtual consultations | 2.99 ± 1.14 |
| Overall opinion about virtual consultations | 16.3 ± 4.24 |
| 14. Virtual consultations were highly utilized during the COVID-19 pandemic | 4.03 ± 1.03 |
| 15. I was confident in implementing patients’ consultations virtually | 3.28 ± 1.08 |
| 16. Overall, I am satisfied with the clinical outcome I can achieve via virtual consultations | 3.04 ± 1.11 |
| 17. Overall, I am satisfied with the level of virtual service provided to my patients | 3.24 ± 1.02 |
| 18. I prefer using virtual consultations for future follow-ups with my patients | 2.68 ± 1.14 |
| Overall score | 56.3 ± 12.7 |
| Level of satisfaction | |
| Dissatisfied | 31 (43.7%) |
| Satisfied | 40 (56.3%) |