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. Author manuscript; available in PMC: 2023 Jan 1.
Published in final edited form as: Early Interv Psychiatry. 2021 Feb 17;16(1):78–90. doi: 10.1111/eip.13134

Treatment Decision-Making Needs among Emerging Adults with Early Psychosis

Elizabeth C Thomas 1,*, John Suarez 1, Alicia Lucksted 2, Laura Siminoff 1, Irene Hurford 3, Lisa Dixon 4, Maria O’Connell 5, Mark Salzer 1
PMCID: PMC9116145  NIHMSID: NIHMS1802690  PMID: 33599089

Abstract

Aim:

Many emerging adults disengage from early intervention in psychosis (EIP) services prematurely. Service disengagement may be in part due to having unresolved treatment decision-making needs about use of mental health services. A basic understanding of the decision-making needs of this population is lacking. The purpose of this qualitative study was to identify the range of treatment decisions that emerging adults face during their initial engagement in an EIP program and elucidate barriers and facilitators to decision-making.

Methods:

Twenty emerging adults with early psychosis were administered semi-structured interviews to capture treatment decision-making experiences during the first six months after enrollment in an EIP program. Interviews were audio-recorded and transcribed verbatim. Responses were independently coded by two authors using an integrated thematic analysis approach; differences in coding were discussed to consensus. Data analysis was facilitated using NVivo 12 Plus.

Results:

Emerging adults identified numerous decisions faced after EIP enrollment. Decisions pertaining to life and treatment goals and to starting and continuing psychiatric medication were commonly selected as the most difficult/complicated. Decision-making barriers included not having the right amount or type of information/knowledge; social factors (e.g., lacking social support, opposition/pressure); lacking internal resources (e.g., cognitive and communication skills, self-efficacy, motivation); and unappealing options. Obtaining information/knowledge, social supports (e.g., connection/trust, learning from others’ experiences, encouragement), considering personal values, and time were decision-making facilitators.

Conclusions:

This study informs development and optimization of interventions to support decision-making among emerging adults with early psychosis, which may promote service engagement.

Keywords: decision support, shared decision making, service engagement, first-episode psychosis, coordinated specialty care

1. Introduction

Approximately 20–60% of emerging adults aged 18–25 prematurely terminate early intervention in psychosis (EIP) services (Doyle et al., 2014; Mascayano et al., 2020; Mascayano et al., 2021; Reynolds et al., 2019), a risk factor for poorer prognosis (Turner, Smith-Hamel, & Mulder, 2007). Promoting early engagement (Salzer & Kottsieper, 2015) and retention are needed to support better outcomes.

Although mental health treatment decisions are ongoing, emerging adults in EIP may especially face decisions as they first become familiar with the service setting, establish goals, and learn about treatment options. This likely involves considerable decisional conflict - “the simultaneous opposing tendencies…to accept and reject a given course of action” (Janis & Mann, 1977). Given strong associations among decisional conflict and service utilization outcomes (Perez, Menear, Brehaut, & Legare, 2016), engagement enhancements must address factors causing decisional conflict. To our knowledge, no studies have examined these factors during early EIP engagement. Therefore, this study used the evidence-based Ottawa Decision Support Framework (ODSF) (O’Connor et al., 1998) to understand the decision-making needs of emerging adults during this early period.

1.1. Ottawa Decision Support Framework

The ODSF is grounded in the construct of decisional conflict, theory of planned behavior (Ajzen, 1991), and social support theories (House, Kahn, McLeod, & Williams, 1985; Kahn, 1994). It specifies several modifiable decision-making needs (Figure 1; Box 1) cause decisional conflict: knowledge deficiencies; uncertain personal values; low social support or high social pressure; lack of internal (e.g., motivation, self-efficacy) or tangible (e.g., money) resources needed for decision-making. Various components of decision support, e.g., facilitating access to information and clarifying values (Figure 1; Box 2), lead to improved decisional outcomes (Figure 1; Box 3), including decision quality, satisfaction, and implementation.

Figure 1.

Figure 1.

Ottawa Decision Support Framework

The ODSF shares similarities with other theories used to understand treatment decision-making among young people with mental illnesses. The Unified Theory of Behavior incorporates social and psychological theories to identify cognitive (e.g., behavioral beliefs), socio-environmental (e.g., social norms), and emotional variables linked to intentions and behavior (Jaccard, Dodge, & Dittus, 2002). The Network Episode Model highlights molecular, personal, social, institutional, and community factors influencing decision-making across the illness career (Munson et al., 2012; Pescosolido, 1992). The Theoretical Domains Framework (Cane, O’Connor, & Michie, 2012) explicates drivers of active engagement in treatment decision-making (e.g., knowledge, skills, motivation, social/environmental influences) (Hayes, Edbrooke-Childs, Town, Wolpert, & Midgley, 2020). The ODSF was selected for this study given its concordance with these theories and added utility for understanding and addressing decisional conflict.

1.2. Extant Literature

Treatment decision-making studies with emerging adults experiencing serious mental illnesses (not in EIP) have focused on help-seeking and service utilization (Munson et al., 2012; Simmons, Batchelor, Dimopoulos-Bick, & Howe, 2017), and medication-related decisions (Delman, Clark, Eisen, & Parker, 2015). Literature with adults experiencing mental illnesses highlight decisions related to social determinants of health, including lifestyle modifications (e.g., exercise, social activities), mental illness disclosure, employment/education, and living arrangements (Bassett, Lloyd, & Bassett, 2001; Lucas, Skokowski, & Ancis, 2000; Pahwa, Fulginiti, Brekke, & Rice, 2017; Stacey et al., 2008). Given their relatively new experience of psychosis and treatment, the developmental characteristics of emerging adulthood, and the multi-faceted nature of EIP, this broader literature likely does not reflect the most prominent challenges that emerging adults face in EIP care. The field needs to ascertain decision points that are particularly challenging for this population, so as to offer concentrated support around them.

Identifying factors complicating and facilitating decision-making for these emerging adults is also needed. Based on the aforementioned theories, qualitative literature outside the EIP context suggests informational barriers and supports (e.g., (in)sufficient information), service user challenges and strengths (e.g., psychiatric symptoms, self-efficacy), service user-treatment interaction characteristics (e.g., (mis)trust), social factors (e.g., family involvement in decision-making), and logistical issues (e.g., transportation) (Delman et al., 2015; Fisher, Manicavasagar, Sharpe, Laidsaar-Powell, & Juraskova, 2018; Gondek et al., 2017; Grim, Rosenberg, Svedberg, & Schon, 2016; Hayes et al., 2020; Lal, Nguyen, & Theriault, 2018; Mikesell, Bromley, Young, Vona, & Zima, 2016; Munson et al., 2012; Simmons, Hetrick, & Jorm, 2011; Stacey et al., 2008; Stovell, Wearden, Morrison, & Hutton, 2016). How relevant these are to emerging adults in EIP, and implications for intervention, remain to be determined.

Using an interpretive/constructivist epistemological approach (Merriam, 2009), this qualitative study addresses these knowledge gaps by eliciting emerging adults’ perspectives about challenging decision points during initial EIP engagement and their experience of decision-making barriers and facilitators.

2. Methods

2.1. Sample

We recruited participants via flyers, presentations, and EIP staff referrals from an urban EIP program in the northeast United States. Inclusion criteria were: 1) 18–25 years; 2) experiencing early psychosis (i.e., ≤ 18 months); 3) able to speak/understand English and provide informed consent; and 4) enrolled in the EIP program ≥ 6 months. Minimizing fixed influences on decision-making that were not the study focus and increasing successful engagement in the qualitative interview, exclusion criteria were: having a legal guardian; or diagnosis of dementia, delirium, or intellectual disability.

We utilized a stratified purposeful sampling design to maximize selection of information-rich participants and optimize variations in data (Palinkas et al., 2015). Participants’ primary clinicians completed the multi-dimensional Service Engagement Scale (Tait, Birchwood, & Trower, 2002). Then, we grouped participants into below average, average, and above average levels of service engagement using recommended total score cutoffs (Tait et al., 2002). Targeted recruitment of underrepresented groups occurred as necessary to obtain a well-mixed sample.

2.2. Setting

The EIP program’s multidisciplinary team offered multi-faceted and holistic services (e.g., recovery-oriented cognitive behavioral therapy, family education/support, supported employment/education, medication management) and collaborative treatment planning consistent with EIP best practices commonly available in the U.S. (White, Luther, Bonfils, & Salyers, 2015).

2.3. Procedures

We followed recommendations for conducting decision needs assessments from the ODSF (Jacobsen, O’Connor, & Stacey, 2013), decision-making literature, and a lived experience advisory board to develop a qualitative interview guide (see appendix). It focused on decision points experienced during the first six months after EIP enrollment and barriers and facilitators associated with participants’ most difficult/complicated decisions.

Interviews, conducted one-on-one by either the first or second author, were one-hour long, audio-recorded, and professionally transcribed after written informed consent. Following each, field notes were recorded. Participants could review their transcripts and make additions, deletions, or clarifications prior to data analysis. Only one returned comments; these did not change the content or meaning of the data. Participants also completed a demographics measure. All study procedures received approval from the relevant Institutional Review Boards (reference numbers: 25075 and 2018–16) and conformed to ethical standards of the Declaration of Helsinki.

2.4. Data Analysis

We used an integrated thematic analysis approach, enabling inductive and deductive coding (Bradley, Curry, & Devers, 2007). Initial analysis began after the third interview. The first and second authors proofread each transcript while making notes regarding decision-making, then created an initial draft of coding categories, reviewed by all study authors. Using the Constant Comparison Method (Glaser & Strauss, 1967), the first and second authors independently coded each transcript, discussing differences to consensus, sometimes creating new codes or collapsing existing ones. After refining the code list, the final coding of each interview was double-checked for accuracy. The first author then used a hierarchical coding tree to consolidate codes into broader categories aligned with the ODSF; this was reviewed by the second author and any disagreements were again discussed to consensus. Finally, we performed subgroup analyses by examining frequencies of reported barriers/facilitators within each engagement group. Strategies to ensure rigor (Padgett, 2012) included multiple coders and auditing by the third author, an experienced qualitative researcher. Qualitative analysis was facilitated using NVivo 12 Plus.

3. Results

3.1. Participant Characteristics

Thirty individuals were screened. Eight were ineligible (five ≥ 25 years, three had legal guardians). Two others declined to participate. In the final sample (N=20; see Table 1 for participant characteristics), four were rated as having “below average” engagement, nine as “average,” and seven as “above average.” We determined that 20 participants provided sufficient “information power” to elucidate the aims of the study (Malterud, Siersma, & Guassora, 2015).

Table 1.

Demographic and Clinical Characteristics of Participants (N=20)

Variable N (%) M SD
Gender
 Men 13 (65)
 Women 5 (25)
Non-Binary 1 (5)
Gender-Exclusive 1 (5)
Race/Ethnicity
 Black 16 (80)
 White 3 (15)
 Hispanic 5 (25)
 Asian 2 (10)
 Other 3 (15)
Education (years) 12.10 1.74
Age (years) 20.20 2.26
 Currently Working for Pay 4 (21)
 Currently a Student 9 (45)
 Lifetime Arrests .70 .92

Categories are not mutually exclusive.

N=19

3.2. Decision Points

Participants identified a range of decisions during early EIP engagement (Table 2). Decisions about life and treatment goals and about medications were most frequently identified as participants’ most difficult/complicated decisions.

Table 2.

Decision Points Reported during Early Engagement in EIP

Decision Points About… N (%) Mentioning Decision N (%) Indicating Decision Most Difficult/Complicated Exemplar Quotes
Treatment/life goals (e.g., work or go to school first?) 19 (95%) 6 (30%)
“In therapy, [I] made the decision to get into school”
(#1057)
.
Whether to continue taking medication 10 (50%) 3 (15%)
“There was one medication that we both decided to not continue”
(#1075)
.
Changing medications (e.g., switch from pills to injectables?) 17 (85%) 2 (10%)
“I actually changed my prescription to a medicine that causes less weight gain”
(#1051)
.
Participating in program social activities (e.g., go to groups?) 15 (75%) 2 (10%)
“One of the first things she brought up was the options for group, and I didn’t really know what types of group I wanted”
(#1065)
.
Whether to continue in the EIP program 14 (70%) 2 (10%)
“I have been having conversations with my mom regarding [EIP program], like …whether or not [to stay here]”
(#1050)
.
Whether to start medication 11 (55%) 2 (10%)
“…Prior to getting into [EIP Program], I had been off of medication for quite some time. And I was given the choice of whether to get back on some type of meds or to continue without it and see how that goes”
(#1075)
.
Whether to continue specific EIP service (non-pharmacological) 7 (35%) 1 (5%)
“Going to the therapy…Sometimes I didn’t want to”
(#1057)
.
Self-disclosure (e.g., open up to therapist?) 6 (30%) 1 (5%)
“Being completely honest about how I felt…”
(#1063)
.
Using external mental health/medical services 3 (15%) 1 (5%)
“Whether or not I wanted to go to the hospital”
(#1077)
.
Involving family in the EIP program 13 (65%) 0 (0%)
“They asked me who I wanted to be part of my family meeting and stuff. I asked if my aunt could be in it. They said yes but they also said I had to include my mom too”
(#1061)
.
Level of involvement in EIP program (e.g., how often to come?) 8 (40%) 0 (0%)
“I didn’t want to be that involved inside of the [EIP program]. But at the same time, I didn’t know how helpful it could be”
(#1079)
.
Whether to start therapy 4 (20%) 0 (0%)
“I made a decision to start therapy with [A]”
(#1077)
.
Program participation logistics (e.g., timing of appointments?) 4 (20%) 0 (0%)
“Fitting appointments in my day”
(#1054)
.
Using information/skills/strategies learned in program in daily life 2 (10%) 0 (0%)
“[The decision] was to meditate and meditate while in the shower, while I’m going to bed. Just meditate all the time so it can make me feel better. And it makes me not be able to go fall back into depression”
(#1070)
.

Italicized decisions were those that were specifically asked about during qualitative interviews.

3.3. Barrier Themes

Exemplar quotes for the barrier and facilitator themes below are presented in Table 3.

Table 3.

Treatment Decision-Making Barriers and Facilitators with Exemplar Quotes

Barriers
Information/knowledge barriers (N=15)
Too much information (N=4)
“I’m sure there was times when I got too much information. And especially when arguing because nobody gets their point across really”
(#1066)
.
Not enough information (N=14)
“Well I felt unsure switching medications, because I didn’t know how it would affect my body. I didn’t know the side effects, until after the shot, then he told me. So I was worried about that”
(#1057)
.
Lack of knowledge linked to skepticism about treatment: “I would be taking [injection] once a month, and I was under the impression that I had to be taking medication every day, constantly, for it to work. So…I was just really skeptical about whether it would work or not”
(#1062)
.
Lack of knowledge linked to limited perspectives about available options: “It made decision-making difficult for me because I didn’t know whether or not there was other options I could take…”
(#1070)
.
Negative past experiences bias processing of new information (N=6)
“[My past experiences] made me think that me and medication, we don’t work together. All the medications I’m ever going to take from here on out, it’s going to be bad”
(#1075)
.
Social barriers (N=12)
Lack of trust/connection (N=5)
“It was a new person. I didn’t really know her like that to tell her my goals…”
(#1055)
.
Perceived stigma (N=1)
“I felt that…the feeling I was getting from everyone else was something that would change the way that everyone looked at me. And I didn’t want to make anyone uncomfortable…”
(#1065)
.
Others unavailable/unreliable (N=2)
“And I look at him and it’s almost like I can’t ask you for nothing. I can’t ask your opinion on what’s going on because you won’t give me the right answer. I watch the way you move and I can’t ask you for anything. I can’t go, ‘Dad, what should I do?’ because you can only give me so much because you live a certain way”
(#1054)
.
Opposition/unwanted pressure (N=9)
“I feel like everybody wanted me to do one thing and I didn’t…And everybody was pressuring me to do the therapy and I don’t know why but they did”
(#1061)
.
Internal barriers (N=12)
Cognitive challenges (N=1)
“It’s hard to make up my mind because mentally I’m fatigued”
(#1054)
.
Communication challenges (N=1)
“All the times I wanted to tell my aunt about [the decision]…I didn’t know how to communicate to her about that”
(#1066)
.
Low self-efficacy (N=2)
“Five years from now, where am I going to be at? Am I still going to be living off SSI? Am I going to be graduating from…college? What am I going to be? Am I just going to be another sick patient who can’t get it together?”
(#1054)
.
Low motivation (N=11)
“Sometimes…I don’t feel like [making a decision]”
(#1054)
.

Low motivation linked to decision delay: “I felt like…if I motivated myself more or had someone motivating me like, ‘Think about meds more,’…I would have came to a quicker decision”
(#1075)
.
Unappealing options (N=9)
Options inconsistent with preferences/sense of self (N=8)
Regarding activity groups at the program: “But I know activity is needed…to get up and moving – but there wasn’t much to do that kind of fit my interest of things”
(#1080)
.

Regarding difficulty with adjusting self-image after decision-making: “The reason why it makes it more difficult is because as soon as I took the injection, it’s like my whole self-image changed…I don’t even look like the same girl anymore…I gained like 50 to 60 pounds…And I’m not used to being this big. I’m used to being Miss Skinny Minnie and I got to get used to being bigger”
(#1070)
.
No apparent benefits of any option (N=3)
“Because if I…stopped going to therapy, I automatically go in the hospital where I don’t want to be. And if I did go to therapy I might get my hopes up with this therapist and she leaves again”
(#1061)
.
Facilitators
Information/knowledge facilitators (N=18)
Having desired information
“Well at first, I was just like, ‘No, I’m not taking any medicines. I don’t need it. I don’t want to. It’s going to be nasty. I’m going to have to swallow these pills, take these pills every day, and it won’t really help anything.’ Then we started talking more and more about it. She told me what they do. They help me relax, they help me to focus more, and they help. And she said they have very little to no side effects. And the one that got me to actually start taking medicines was I didn’t have to take pills. I could do an injection, and that worked”
(#1057)
.

Information linked to changing evaluations of the options: “It just made me think more about how there’s not all bad meds out there”
(#1075)
.
Social facilitators (N=18)
Trust/connection (N=11)
“Well, I’ve built trust with my psychiatrist, and she kind of knew of my experiences before and what I was going through and kind of what my goals were and what I needed and how I was doing on the pill form of the medication. So when she recommended it to me multiple times, it was just kind of like I trusted her”
(#1062)
.

Connection as a motivator to stay in the EIP program: “I was thinking I don’t want to go to the program anymore…I ain’t quitting because I like the conversations that we have. Because it’s real, it’s unique, it’s intelligent”
(#1071)
.
Learning from others’ experiences (N=7)
Learning from loved ones: “She went through some stuff that would, ultimately, make people feel like there is no hope, and she helped motivate me too when I started thinking about it…both my aunts actually…they helped me realize, ‘I’m doing it, too. I’m taking these [medications], too. It ain’t the worst thing in the world. You see me? Do I look okay?’ I’m like, ‘Yeah, you look fine. You look normal.’…It helped me because I didn’t feel like I was alone. So it boosted my confidence”
(#1068)
.

Learning from other program participants: “Well, what [other EIP participants] was experiencing is what I kind of experienced, so they kind of let me know, “Oh, [Participant], you’re not the only person who’s dealing with these problems”
(#1074)
.

Learning from media characters: “I always saw movies and clips and scenes of TV and the therapy, Will Smith movies, little clips like a therapy scene. And they just talking. So I was familiar of the concept of it…So it really didn’t scare me as much”
(#1050)
.

“I’d just seen [therapy] on movies, I’m like, ‘It don’t look like it’s helping [laughter].’”
(#1068)
.
Encouragement (N=14)
“My baby mom, she was like, ‘Well, you got to do what’s best for you. Whichever one you feel best. Try some of them out, and then go back to see if there’s a different option that you could do.’ So she helped me make clearer my decision”
(#1068)
.

Positive pressure as a motivator: “It doesn’t make [decision-making] difficult. It just makes it more-- it gives you more motivation to complete it. That’s all. It’s like a hype man, basically, that’s shouting in your ear. It’s just some people hyping you on”
(#1079)
.
Considering personal values (N=13)
Clear sense of personal values
Clear sense of personal values linked to narrowing down options when identifying treatment goals: “[I thought] about the things that were most important to me”
(#1055)
.

Clear sense of personal values as a motivator: “…after I realized, I got a son, that motivated me. It was like, ‘Yeah, you can’t keep feeling like this forever. You can’t keep feeling stuck on making a decision…’ So I was like ‘I can do this for you…I’m going to do this for my son’”
(#1068)
.
Time (N=3)
Having ample time and space to consider a decision before taking action
“I was like, ‘All right. Give me some time. Give me a week or so, and I’ll come back to y’all. I’ll keep you posted on it.’ She was like, ‘Okay.’ After I got that time, then I realized – she gave me the information. I was like, ‘All right. Well, let me give that information to friends of the family.’ And after they got the information, they kind of helped me make a decision”
(#1068)
.

Repeated discussions about same decision linked to decision clarity: “So the more meetings we had, I started getting an idea of what I wanted to do with myself”
(#1054)
.

N = Number of participants endorsing each theme. Ns within each theme are not mutually exclusive.

3.3.1. Information/knowledge barriers

The amount and type of information/knowledge participants had about options was often problematic. Having too much information was associated with confusion, but more participants wanted additional information, with one (#1079) stating “too much information is never a problem.” Not having the right type of information could also cause anxiety and uncertainty. Scarce information created skepticism about treatment and limited perspectives about available options. Some participants described how knowledge from negative past experiences could adversely affect their judgement and processing of new information.

3.3.2. Social barriers

3.3.2.1. Distance from others.

Some participants felt “distance” when they did not know staff well enough to trust them with decision-making discussions. Others reported fellow program participants, with whom they interacted at the clinic, felt like “strangers,” limiting their comfort in sharing decision dilemmas. Many participants wanted others’ involvement in decision-making (e.g., “sometimes it’s better to have another person to talk to about a decision you’re making” (#1066)) and felt “alone” when they lacked support.

3.3.2.2. Others are poor sources of support.

Many participants described feeling under-supported by the people with whom they were close - when others were unavailable, could not be relied on, rigidly opposed their preferences, or unduly pressured them. One participant (#1066) described pressure from multiple people as “too much support.” Such overinvolvement and opposition could lead to decision uncertainty and regret.

3.3.3. Internal barriers

Internal barriers included participants’ cognitive and communication challenges, and low self-efficacy and motivation. Participants especially linked low motivation to delaying decision-making. They reported that decision-making was complicated even when they had some resources but lacked others: “I feel like I’m a real skilled, intelligent person. I just feel like I’m hard-headed, so I need a little push sometimes” (#1079).

3.3.4. Unappealing options

Feeling conflicted made decision-making difficult, especially when participants could identify an option’s benefits yet found it inconsistent with their personal preferences or self-concept. Participants said it was difficult to move past such feelings to make decisions; they would have liked “more options.” Some spoke about difficulty with adjusting their self-image after deciding. Similarly, perceiving little or no benefits associated with options contributed to indecisiveness.

3.4. Facilitator Themes

3.4.1. Information/knowledge facilitators

Obtaining desired information (via EIP staff, program announcements, and the internet) and having the opportunity to evaluate options were named as helpful by almost all participants. They expressed preferences for obtaining information about “more than one option,” learning about their benefits and risks, and receiving comparative information. This information was helpful for increasing the number of perceived options and changing evaluations of these.

3.4.2. Social facilitators

3.4.2.1. Connection.

Being able to discuss decisions with trusted others relieved stress, promoted open-mindedness and confidence, and helped participants feel “less alone.” This was especially important regarding treatment providers and was facilitated by caring gestures and autonomy support. One participant (#1063) said “…being in the hospital, she would come visit. And I learned that she is supportive of me and my decision.” Some participants described feeling more comfortable asking for help and listening to staff advice once they had built relationships.

3.4.2.2. Learning from others’ experiences.

Having opportunities to speak with or observe others who had faced similar decisions was helpful for some, but not all, participants. Often these were family members, fellow EIP participants, or media characters. Learning from others inspired hope, motivation, confidence, and new perspectives about options, although media portrayal of mental health services was not always positive.

3.4.2.3. Encouragement.

For some, encouragement promoted decision clarity. A few participants even indicated that “positive pressure” – consistent, positively-framed messages to make or follow through with a choice – was helpful, giving them the “push” they needed to move forward in the decision-making process.

3.4.3. Considering personal values

Considering decisions in light of personal values and priorities facilitated decision clarity. Personal priorities included: having good (mental) health, getting back to one’s “old self,” being independent, having a romantic relationship, being a good parent, having money, trying new things, being educated, working, pursuing interests, making others proud, staying out of the hospital, and having something worthwhile to do. Keeping these in mind helped participants evaluate options and promoted forward movement.

3.4.4. Time

Having time and space to think about a decision before acting was helpful, as it offered opportunities to speak with others. Being able to have repeated discussions about the same decision also supported decision clarity.

3.5. Subgroup Analyses

There did not appear to be meaningful differences in the degree to which barriers and facilitators were experienced between the three engagement groups (Tables 12 of online supplement).

4. Discussion

This study addresses a critical gap in the literature on treatment decision-making among emerging adults with early psychosis. It identifies a range of decisions that young people find difficult during initial EIP engagement, and important barriers and facilitators to decision-making from their lived perspective. Further, through use of a practical decision support framework, this study clarifies how interventions may be developed and optimized to support decision-making and engagement.

Participants described decisions ranging from whether and how to use specific services to how treatment meshes with their personal and long-term goals. Recognizing this diversity is important since decision-making interventions for this population have focused on treatment planning (Browne et al., 2017; Gordon, Gidugu, Rogers, DeRonck, & Ziedonis, 2016) or medication-related decisions only (Robinson et al., 2018). Future research should develop and test decision-making supports applicable to the more complex life-and-treatment decisions identified by interviewees.

This study also elucidates how the ODSF applies to emerging adults with early psychosis (Figure 2). For example, most participants indicated that they would have liked more and better information, especially to compare options, in keeping with the broader literature (Grim et al., 2016; Lal et al., 2018; Munson et al., 2012; O’Neal et al., 2008).

Figure 2.

Figure 2.

Figure 2.

Barriers and Facilitators to Treatment Decision-Making among Emerging Adults with Early Psychosis

a. Information/Knowledge Factors

b. Social Factors

c. Internal Resource Factors

d. Option Factors

e. Time Factors

Italicized text indicates barriers or facilitators that were not directly discussed but may be inferred from participants’ statements.

Participants expounded on social factors hindering or facilitating their decision-making. Consistent with other reports (Simmons et al., 2011), the lack of comfortable, trusted, reliable social support was a troubling hindrance. Understanding this issue requires consideration of common challenges that people with psychosis experience, including stigma (Jansen, Pedersen, Hastrup, Haahr, & Simonsen, 2018), psychosis symptoms that impede trust (Hajdúk, Klein, Harvey, Penn, & Pinkham, 2019), and social anxiety (Michail & Birchwood, 2013). Further, given the myriad of social stressors and familial heritability of mental illnesses (Rasic, Hajek, Alda, & Uher, 2013), young people experiencing early psychosis may have family members with their own mental health challenges that limit their capacity to provide decision support. This makes careful attention to the working alliance (da Costa, Martin, & Franck, 2020) even more important in supporting EIP clients’ decision-making.

The complexity of decision-making “pressure” is also important. Several interviewees reported harmful decision-making pressure from others. Yet, contrary to the ODSF, pressure was also sometimes described as helpful for decision-making. The nuances of “good” vs. “bad” pressure merit further understanding.

Learning from others (i.e., family members, peers, media characters) was a reported facilitator of decision-making. As suggested by Jorm (2000), these sources influence mental health literacy and attitudes about treatment, reflected in participants’ statements. Most indicated they benefitted from knowing others had faced similar decisions, and from learning about the process and outcomes of these.

Interviewees’ report of internal resource factors as central to their decision-making is consistent with other studies (Delman et al., 2015; Stacey et al., 2008), and points to a need for additional supports for some. For example, emerging adults with cognitive challenges may benefit from educational strategies (e.g., multiple learning trials) and simplified language regarding information about options (Dunn & Jeste, 2001).

This study also identifies two decision needs not explicitly articulated in the ODSF: feeling that options are consistent with one’s self-concept and having ample time to consider options before deciding. These factors have been reported elsewhere (Deegan, 2020; Fisher et al., 2018; Munson et al., 2012). While both may be partly outside the control of an EIP program, providers can strive to offer full information about treatment choices and be open to repeated discussions as needed.

These findings demonstrate that emerging adults in EIP may benefit from interventions designed to reduce decisional conflict. Consistent with the ODSF, decision support interventions such as decision coaching, guidance, and decision aids (Stacey et al., 2013), help people make informed, values-aligned decisions by modifying decision-making needs. These interventions reduce decisional conflict and promote mental health service engagement (Bonfils et al., 2016; Mott, Stanley, Street, Grady, & Teng, 2014; Simmons et al., 2017). Additionally, they facilitate shared decision making (Charles, Gafni, & Whelan, 1997), which emerging adults consider an engagement-facilitator (Lucksted et al., 2015). However, a recent systematic review showed they are lacking for emerging adults with serious mental illnesses (Thomas et al., in press). Our findings especially call for the development of youth-friendly decision aids providing evidence-based information about treatment options to help young people choose deliberately between them (Joseph-Williams et al., 2014), and decision coaching interventions to address social obstacles to decision-making.

While subgroup analyses must be interpreted with caution due to sample size, it appeared that participants experienced decision-making barriers and facilitators comparably regardless of level of engagement. This suggests that the recommended decision support strategies are likely to be useful even to low engagers.

The relatively homogeneous participant demographic makeup limits this study, and replication in other early intervention and youth mental health samples is needed. Additionally, emerging adults with barriers to autonomous decision-making (e.g., guardianship, severe cognitive impairment), and those who chose not to enroll in EIP or prematurely discontinued treatment were not included; future research should examine their decision-making needs. Finally, interview probe questions may have artificially inflated the frequencies of reported decision points, barriers, and facilitators.

This study’s importance is reflected in its provision of actionable insights which may help emerging adults make informed, values-consistent decisions about EIP, support shared decision making practices, and increase service engagement.

Supplementary Material

supinfo

Acknowledgements

This study was funded by the National Institute of Mental Health under grant number K08MH116101. However, the contents are solely the responsibility of the authors and do not necessarily represent the official views of the National Institutes of Health, and endorsement by the Federal government should not be assumed. We express our gratitude to Bodi Bodenhamer, Dennis Laughery, Grayson Bowen, Stephen Dawe, and other members of the Co-Researcher advisory group for their vital contributions to qualitative interview guide development and results interpretation.

Appendix

Decision-Making Needs Qualitative Interview

Now, I am going to ask you some questions about your experiences since you joined [name of EIP program]. Remember that the purpose of this study is to better understand the needs of young people as they make decisions about participating in programs like [name of EIP program]. By “programs like [name of EIP program],” I am referring to those that offer a variety of mental health services and supports, such as medication, therapy, peer support, and help with work or school, to individuals who are experiencing early psychosis. As a [name of EIP program] participant, your opinion will be very helpful for this research. As we discussed previously, we would like to record our interview so that we can be sure to accurately capture what you have to say – we are interested in your views and what is important to you. There are no right or wrong answers.

Only the small team that is working on this study and the professional transcriptionist will be able to hear the interview recording. Your identity and what you say here will NOT be revealed in any way that identifies you. The summaries, reports, or articles we create from the interviews will not include any identifying information. Only de-identified information will be provided to anyone outside the study. So, [name of EIP program] staff and others will not be able to link what you say here back to you. Do you have any questions before we begin? Is it alright with you if we start audio recording our conversation now?

[Interviewer turns on recorders after this point]

DECISION-MAKING CONTEXT

  • 1

    I would first like to ask you to tell me a little bit about what it has been like to be a part of [name of EIP program]. Tell me whatever you think is important about your experience.

  • 2

    What specific parts of [name of EIP program] do you use, such as peer support, medication, employment training, or therapy? What do you think about those services? What improvements could be made to these services in order to encourage more people to use them?

  • 3

    What has it been like to work with [name of EIP program] staff? What do they do that is helpful/not helpful?

DECISION POINTS

When people are involved in a program like [name of EIP program], they often have to make different decisions about whether and how they are going to be a part of the program.

  • 4

    You have told me that you use [services mentioned in response to Q2]. Thinking back over the first 6 months of your participation in [name of EIP program], what are some decisions that you needed to make about [1st service]? What decisions did you and [therapist/psychiatrist/etc] need to make together while you were participating in [1st service]? [repeat questions for 2nd service, 3rd service, etc]

  • 5

    Once you started at [name of EIP program], did you need to decide how involved you wanted to be, or whether you wanted to continue in the program? If so, please tell me more about that decision.

Possible probes (if not addressed): Did you face decisions related to:

  • Choosing between various services within the EIP program

  • Medications

  • Treatment goals, such as those related to work/school

  • Family involvement in the program

  • 6

    Let’s focus on one particular decision. Of the decisions you mentioned, which one was the most difficult or complicated to make?

  • 7

    Explain to me why you selected this as your most difficult or complicated decision. What made it more difficult or complicated than the others you mentioned?

  • 8

    Walk me through the process, step by step, of how you got to that decision. When did you first start to think about this decision? What happened next?

  • 9

    What ended up happening related to the decision?

DECISIONAL CONFLICT

  • 10

    Let’s talk about the difficulty with making this decision. What kinds of feelings or thoughts did you have during this whole process?

Possible Probes (if not addressed): During this process, were you:

  • Unsure about what to do

  • Worried what could go wrong

  • Distressed or upset

  • Constantly thinking about the decision

  • Changing your mind a lot

  • Feeling like putting off the decision

  • Unsure about what was important to you

  • Physically stressed (tense muscles, racing heartbeat, difficulty sleeping)

If the participant identifies with any of these probes, ask: What do you think might have caused you to feel this way?

If the participant does not identify with a probe, ask: Some people say this is a problem for them. Can you tell me more about why this didn’t apply in your situation or why this was not a problem for you?

FACTORS CONTRIBUTING TO DECISIONAL CONFLICT

  • 11

    What made [DECISION] difficult? How did this make decision-making difficult?

Possible Probes (if not addressed): Were you:

  • Lacking information about options and/or the pros and cons of each option

  • Lacking information on the chances of experiencing good or bad results

  • Confused from information overload

  • Feeling unsupported in making a decision

  • Feeling pressure from others to make a decision

  • Lacking motivation or not feeling ready to make a decision

  • Lacking the ability or skill to make a decision

  • Feeling like prejudice or discrimination against you negatively impacted decision-making in some way

If the participant identifies with any of these probes, ask: How did [probe] make decision-making difficult?

If the participant does not identify with a probe, ask: Some people say this is a problem for them. Can you tell me more about why this didn’t apply in your situation or why this was not a problem for you?

DECISION SUPPORT

Now I want to switch gears and talk about what may have helped with making this decision.

  • 12

    What, if anything, helped with making this decision? How was this helpful?

Possible Probes:

  • Did talking to EIP staff help?

  • Did talking to people who have faced the same decision help?

  • Did receiving information help?
    • If so, what kind of information was helpful?
      • Information about options
      • Information about the pros of various options
      • Information about the cons of various options
      • Information about the chances of experiencing good or bad results
      • Information helping you consider what is important to you
      • Information about how to problem solve and talk to others about the decision
      • Other information (specify)
    • If so, how did you receive the information:
      • Booklet, brochure
      • Internet
      • Videos/DVDs
      • Other (specify)
  • Is there anything else that supported you in making this decision?

If the participant identifies with any of these probes, ask: How did [probe] help with decision-making?

If the participant does not identify with a probe, ask: Some people say this is helpful for them. Can you tell me more about why this didn’t apply in your situation or why this was not helpful for you?

ONLY ASK 13–15 IF THESE QUESTIONS WERE NOT ADDRESSED DURING QUESTION 12.

  • 13
    What role did [name of EIP program] staff have in your decision?
    1. If they had a role, ask: how did they support you in making this decision?
    2. If they did not have a role, ask: what do you wish they would have done?
  • 14
    What role did other people, like your family, friends, or significant other, have in your decision?
    1. If they had a role, ask: how did they support you in making this decision?
    2. If they did not have a role, ask: what do you wish they would have done?
  • 15
    Did you know anyone else who had to make a decision like yours?
    1. IF NO: SKIP TO Q17
    2. IF YES: Did you talk to this person when facing this decision?
      1. IF NO: Why not?
      2. IF YES: How did this person support you when you were facing this decision, if at all?
      3. IF YES: What influence, if any, did this person have on the decision?
  • 16
    Did you feel like you had enough support from others, like [name of EIP program] staff, family, friends, and/or your significant other, when you were facing this decision? Why or why not?
    1. If interviewee felt unsupported or under-supported: What could others have done to support you more?
  • 17

    How did you prefer that the decision be made - on your own, by others, or with others? Is this always how you prefer that decisions be made? If yes, why? If no, why not?

  • 18

    How was the decision actually made? How did you feel about how the decision was actually made?

  • 19

    If you had to make another decision like this one, what kind of information or support would you want?

INTERVIEWEE CONTRIBUTIONS TO DECISION-MAKING

  • 21.

    How do you think you contributed to making this decision?

  • 22.

    What do you think you taught [name of EIP program] staff, family, friends, or others about decision-making?

WRAP UP

  • 23.

    Is there anything I didn’t specifically ask about that you think would be helpful for me to know?

  • 24.

    How do you think your input regarding these questions could benefit other people receiving services?

  • 25.

    Do you have any questions for me?

Footnotes

Conflict of Interest Statement

All authors declare that there are no conflicts of interest associated with this research.

Data Availability Statement

The data that support the findings of this study are available from the corresponding author upon reasonable request.

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Associated Data

This section collects any data citations, data availability statements, or supplementary materials included in this article.

Supplementary Materials

supinfo

Data Availability Statement

The data that support the findings of this study are available from the corresponding author upon reasonable request.

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