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. Author manuscript; available in PMC: 2023 May 1.
Published in final edited form as: AIDS Educ Prev. 2022 Jun;34(3):195–208. doi: 10.1521/aeap.2022.34.3.195

What predicts a clinical discussion about PrEP? Results from a U.S. national cohort of HIV-vulnerable sexual and gender minorities

Pedro B Carneiro 1, Victoria Frye 2, Chloe Mirzayi 3, Viraj Patel 4, David Lounsbury 5, Terry T-K Huang 6, Nasim Sabounchi 6, Christian Grov 1,3
PMCID: PMC9212698  NIHMSID: NIHMS1815473  PMID: 35647867

Abstract

HIV outcome inequities remain prevalent in the US. Medical providers are designated gatekeepers of PrEP, and thus understanding the dynamics of medical office PrEP assessments is of major interest for the public health field. We analyzed data derived from Together 5000, an internet-based U.S. national cohort of Sexual and Gender Minority (SGM) individuals aged 16–49 years and at risk for HIV. Among those eligible for PrEP uptake (n=6264), we modelled predictors of talking with a medical provider about PrEP. A third (31%) of participants had spoken to a medical provider about PrEP, which was more common among those older than 24, transgender/non-binary-identified or with annual income of ≥$20,000. Among those who spoke to a provider, 45% suggested they would initiate PrEP—this outcome was more common among participants older than 24. With a persistent stagnant uptake nationwide new opportunities to influence PrEP uptake must be explored, an attractive lesser targeted space is the medical office, specifically supporting the discussion and decision on PrEP initiation for medical providers and their patients.

Keywords: PrEP uptake, PrEP assessment, Provider communication, HIV prevention

INTRODUCTION

In the United States (US), Sexual and Gender Minority (SGM) individuals are disproportionately affected by HIV, with over two-thirds of all new HIV cases in 2018 attributed to male-to-male sexual contact.1 HIV incidence is disproportionally elevated among African-American or Black and Latinx men who have sex with men (MSM), who make up nearly 40% and 25%, respectively, of new HIV cases nationwide.2,3 Moreover, in the US, HIV is differentially distributed in urban vs. rural areas, with rates of new cases among Black and Latino MSM in selected urban northeastern areas equal to those of some predominantly rural southern states.4 However, among MSM, racial disparities in HIV outcomes distribution are more prominent than geographic ones.5

The first drug formulation of Pre-exposure Prophylaxis (PrEP) for HIV prevention was FDA-approved in 2012 and is highly efficacious in preventing HIV seroconversion.6,7 Unfortunately, despite robust dissemination efforts, PrEP remains underutilized by people who could benefit from it (i.e.. SGM people, with a specific emphasis in Black and Brown SGM). Prescribing and claims data reveal significant racial disparities in PrEP uptake and use,8 with Black and Latinx MSM making up only a quarter of all PrEP users.9 Modeling studies suggest that, under current PrEP usage levels, HIV incidence among White MSM could be reduced by half over the next decade but by only less than a quarter among Black and Latinx MSM.10 In addition, transgender and non-binary people (TGNB), who stand to significantly benefit from PrEP use, have also demonstrated poor awareness and uptake in PrEP. A sample of transgender women reported over 60% of indication for PrEP but only 5% uptake;11 similarly, a sample of transgender men found that over 50% had an indication for PrEP but less than one-third were currently using it overall.12

Currently, only clinicians can prescribe PrEP to people who could benefit from it, and typically this is achieved via some form of patient-provider interaction – a critical element of the PrEP uptake process. Although novel PrEP formulations and delivery systems, such as long-acting injectable or event-based dosing, may increase uptake, patient-provider communication will continue to be relevant to access these products.13 Understanding what factors relate to the outcomes of such patient-provider interactions (i.e. PrEP uptake, sex-positive experience, appropriate HIV prevention guidance) is an important component to inform provider and communication-related interventions, and increasing PrEP uptake among MSM overall. For example, understanding to whom a discussion did not occur, as well as what happen following a discussion to those who had one will inform solutions to support both the medical provider and patients. In this paper, we sought to examine sociodemographic and healthcare access correlates of patient-provider communications about PrEP initiation, additionally we explored the patient-reported outcome of these discussions related to uptake, deferral, and refusal of PrEP in a U.S. national sample of SGM people who met objective criteria for PrEP uptake (i.e., PrEP-eligible).

METHODS

Data used for this analysis were from the Together 5,000 study, an internet-based, U.S. national cohort of cisgender men and transgender men and women who have sex with men. The goal of Together 5,000 is to identify modifiable individual and structural factors associated with HIV risk and PrEP uptake. Participants were enrolled via ads on geosocial networking apps between October 2017 and June 2018. Participants clicking on our ads were routed to a secure online survey where eligibility was ascertained, and informed consent was obtained. Detailed enrollment procedures for the study have been described elsewhere.14,15 The study was approved by the City University of New York Institutional Review Board.

To be eligible for enrollment, participants had to self-identify as male, transgender male or transgender female; be aged 16 to 49; report at least 2 male sex partners in the past 90 days; not be currently enrolled in a PrEP clinical study or an HIV-vaccine trial; be living within the US or its territories; not be taking PrEP at the time of enrollment; self-report a negative or unknown HIV status; and meet at least one additional criterion related to clinically objective or self-reported HIV risk, such as recent (i.e., past 12 months) diagnosis of a sexually transmitted infection (STI), self-reported recent condomless anal sex (CAS) with a man (i.e., past 3 months), use of post-exposure prophylaxis (PEP) in the past 12 months, sharing of needles or use of methamphetamine in the past 3 months.

Participants determined to be eligible (i.e., meeting objective criteria for PrEP)16 were emailed a link to a secondary survey that included the measures of interest in the proposed study. Participants completing this survey (n = 6,264) were emailed an amazon.com gift card valued at $15.

Demographic and healthcare characteristics

Measures of interest for the present analysis included the following sociodemographic characteristics: age (coded as <24, 25–29, 30–39 or 40+ years); self-identified race or ethnicity (White, Black/African American, Latinx, Asian/Pacific Islander or Other); self-identified gender identity (coded dichotomously as cisgender men or TGNB); annual income (coded as <$20,000, $20,000 – $49,999, $50,000 – $99,999 or $100,000+); health insurance status (yes/no); and primary care provider (PCP) status (yes/no). Based on self-reported state of residence, participants were assigned to one of five US regions (Northeast, Midwest, South, West or US Territories). Where possible, we kept US territories as an individual category; however, when cell counts were null, these were included in the West region of the US.

Communication with a medical provider about PrEP

Participants were asked, “Have you ever spoken to a medical provider about starting PrEP?” and provided with the following options:

  • No, I have not ever spoken to a provider about starting PrEP

  • Yes, and we both decided it was a good option for me and I should start PrEP

  • Yes, and we both decided it might be a good option but to wait before beginning PrEP

  • Yes, and we both decided it was not a good option for me

  • Yes, and the provider was not comfortable prescribing PrEP for me

  • Yes, and the provider thought it was a good option, but I chose not to do it

Our first patient-provider communication outcome variable, speaking to a medical provider about PrEP, was coded dichotomously (yes/no), whereby the reference group contained those who reported not speaking to a provider about PrEP. Next, we coded each of the 5 “yes” categories as binary outcomes among the sample who reported ever speaking to a medical provider about PrEP. If the participant spoke to a provider about PrEP, whichever was the reported outcome of that discussion was assigned a “yes” value, and the remaining sample was used as reference (ref = no).

Analysis Plan

Although our parent study uses a prospective cohort design, the current cross-sectional analysis used only the data collected during the baseline phase of the study, following the eligibility assessment. We explored differences in the sample distribution between those who reported ever speaking to a medical provider about PrEP, and those who did not using chi-square confidence tests. All variables selected for analysis were a priori conceptualized as being significant to both PrEP uptake, and healthcare utilization. Next, we built a multivariable log-binomial regression model predicting speaking to a medical provider about PrEP. We then repeated this process of model building for each “yes” category, developing a total of 5 additional models, among the sample of individuals who reported speaking to a medical provider about PrEP. All our models were constructed with the relevant outcome variable and all a priori variables included in the model. We set p < 0.05 as the threshold for statistical significance. All analysis were conducted using SAS version 9.4 (Cary, NC).17

RESULTS

Sample description

Our sample (n = 6,264) was diverse in composition with 52% of participants being under 30 years old, 48% representing a race other than White, and 2% being a TGNB person. A full description of the sample is presented on Table 1. Three-quarters of participants reported annual incomes lower than $50,000, about half said they had a PCP, and 73% were insured. Nearly half (47%) of the sample lived in the South, 21% in the West, 15% in the Northeast, 14% in the Midwest, and 0.4% resided in a US territory, such as Puerto Rico.

Table 1.

Demographics and Healthcare variables of a national sample of SGM people in the United States meeting objective criteria for PrEP

Sample Has discussed PrEP with provider Has not discussed PrEP with provider
6264 1950 31% 4314 69%
Demographics n % n % n % χ2 p-value
Age group 48.65 <001
 <24 1532 24% 368 19% 1164 27%
 25–29 1728 28% 578 30% 1150 27%
 30–39 2041 33% 693 36% 1348 31%
 40+ 963 15% 311 16% 652 15%
Race/Ethnicity 8.72 0.069
 White 3250 52% 1031 53% 2219 51%
 Black 694 11% 192 10% 502 12%
 Latino 1534 24% 459 24% 1075 25%
 Asian/Pacific Islander 226 4% 78 4% 148 3%
 Other 560 9% 190 10% 370 9%
Gender identity 5.39 0.015
 Cisgender 6112 98% 1889 97% 4223 98%
 Transgender/non-binary 152 2% 61 3% 91 2%
Income 80.37 <001
 < $20,000 2105 34% 507 26% 1598 37%
 $20,000 – $50,000 2595 41% 864 44% 1731 40%
 $50,000 – $100,000 1204 19% 452 23% 752 17%
 $100,000+ 360 6% 127 7% 233 5%
Primary care status 151.21 <001
 has PCP 3218 51% 1227 63% 1991 46%
 no PCP 3046 49% 723 37% 2323 54%
Health insurance status 29.44 <001
 Insured 4543 73% 1503 77% 3040 70%
 Uninsured 1721 27% 447 23% 1274 30%
Region 91.85 <001
 Northeast 909 15% 359 18% 550 13%
 South 2924 47% 761 39% 2163 50%
 Midwest 887 14% 236 15% 601 14%
 West 1329 21% 492 25% 837 19%
 US Territory 22 0.4% 2 0.1% 20 0.5%

Overall, 31% of participants said they had ever spoken to a medical provider about PrEP. The proportion of participants who reported having spoken to a provider was greater in individuals older than 30 years (52% v. 46%), individuals making more than $20,000 annually (74% v. 63%), those with a PCP (63% v. 46%), and those insured (77% v. 70%). Individuals living in the South (39% v. 50%) reported the least proportion of individuals speaking to providers about PrEP.

Factors associated with speaking to a provider about PrEP

Table 2 presents the prevalence ratio estimates obtained from our first log-binomial model of the prevalence of having spoken to a provider about PrEP (n = 1,950). Here we found that the prevalence was significantly higher in individuals 25–30 years (aPR 1.25, 95% CI 1.11 – 1.40), and those 30–39 years (aPR 1.18, 95% CI 1.05 – 1.33) compared to those under 24 years; those who were TGNB (aPR 1.36, 95% CI 1.13 – 1.64) compared to those who were cisgender; individuals with incomes greater than $20,000 compared to those reporting <$20,000; and those who had a PCP (aPR 1.58, 95% CI 1.45 – 1.72) compared to those who did not. Conversely, compared to those living in the Northeast, those who lived in the South (aPR 0.72, 95% CI 0.65 – 0.79), Midwest (aPR 0.85 95% CI 0.75 – 0.96), and US Territories (aPR 0.24, 95% CI 0.06 – 0.90) less commonly reported having spoken to a provider about PrEP.

Table 2.

Multivariable log-binomial regression predicting the prevalence ratio of discussing PrEP with a medical provider

Prevalence of dicussing PrEP with medical provider (ref: no)
Characteristics aPR 95% Confidence
Age group (ref: <24)
 24–29 1.25 1.11 1.40
 30–39 1.13 1.05 1.33
 40+ 1.06 0.93 1.22
Race/Etbuicity (ref: white)
 Black 0.99 0.87 1.13
 Latino 1.04 0.95 1.14
 Asian/Pacific Islander 1.05 0.88 1.26
 Other 1.13 1.00 1.28
Gentler identity (ref: cisgender)
 TGNB 1.36 1.13 1.64
Income (ref: <$20,000)
$20,000 – $50,000 1.30 1.17 1.43
$50000 – $100,000 1.35 1.20 1.52
$100,000+ 1.25 1.06 1.43
Primary Care status (ref: no PCP)
Has PCP 1.58 1.45 1.72
Health insurance status (ref: uninsured)
Insured 0.94 0.86 1.04
Region (ref: Northeast)
South 0.72 0.65 0.79
Midwest 0.85 0.75 0.96
West 0.99 0.89 1.10
US Territorry 0.24 0.06 0.90

Patient-provider decisions following a discussion about PrEP

As described on Table 3, of the 1,950 participants who reported having spoken to a provider about PrEP, just under half (45%) of this group said that “…both [patient and provider] decided it was a good option for me and I should start PrEP,” and 17% said “…the provider thought it was a good option but I chose not to do it.” Another 16% said “…both [patient and provider] decided it might be a good option but to wait before beginning PrEP,” and 15% reported that “…the provider was not comfortable prescribing PrEP for me.” Lastly, 7% said that “we both decided it was not a good option for me.” Participants across groups significantly differed regarding their age (p < 0.01), race (p < 0.01), annual income (p < 0.01), health insurance status (p < 0.001), and PCP status (p < 0.001). Table 3 provides a full description of each group, a well as results of chi-square independence tests.

Table 3.

Demographics and healthcare distribution across different participant reported outcomes of speaking to a provider about PrEP

we both decided it was a good option for me and I should start PrEP we both decided it might be a good option but to wait before start PrEP we both decided it was not a good option for me PrEP the provider was not comfortable prescribing PrEP for me the provider thought it was a good option but I chose not to do it
877 45% 314 16% 129 7% 299 15% 331 17%
Characteristics n % n % n % n % n % χ2 p-value
Age group 30.39 0.002
 <24 147 17% 73 23% 20 16% 65 22% 63 19%
 24–29 273 31% 92 29% 26 20% 80 27% 107 32%
 30–39 337 38% 100 32% 52 40% 105 35% 99 30%
 40+ 120 14% 49 16% 31 24% 49 16% 62 19%
Race/Ethnicity 33.61 0.006
 White 456 52% 162 52% 77 60% 187 63% 149 45%
 Black 89 10% 31 10% 13 10% 14 5% 45 14%
 Latino 207 24% graphic file with name nihms-1815473-t0001.jpg 23% 25 19% 68 23% 87 26%
 Asian/Pacific Islander 35 4% 18 6% 2 2% 9 3% 14 4%
 Other 90 10% 31 10% 12 9% 21 7% 36 11%
Gender identity 5.43 0.246
 Cisgender 851 97% 301 96% 128 99% 292 98% 317 96%
 TGNB 26 3% 13 4% 1 1% 7 2% 14 4%
Income 30.9 0.002
 <$20,000 241 27% 76 24% 27 21% 81 27% 82 25%
 $20,000 – $50,000 400 46% 126 40% 48 37% 142 47% 148 45%
 $50,000 – $100,000 196 22% 78 25% 40 31% 57 19% 81 24%
 $100,000+ 40 5% 34 11% 14 11% 19 6% 20 6%
Primary care status 26.54 <.001
 has PCP 515 59% 221 70% 99 77% 194 65% 198 60%
 no PCP 362 41% 93 30% 30 23% 105 35% 133 40%
Health insurance status 20.19 0.001
 Insured 640 73% 259 82% 110 85% 240 80% 254 77%
 Uninsured 237 27% 55 18% 19 15% 59 20% 77 23%
Region 20.25 0.12
 Northeast 164 19% 65 21% 25 19% 33 11% 72 22%
 South 346 39% 115 37% 52 40% 131 44% 117 35%
 Midwest 129 15% 42 13% 16 12% 51 17% 48 15%
 West/Territories 214 24% 84 27% 34 26% 78 26% 84 25%

Correlates of patient-provider decisions outcomes

Table 4 provides the results of each of the five models predicting each participant reported decision among those who said they spoke to a provider about PrEP (n =1,950). For each variable the reference group is the remaining sample who did not answer the given question on the affirmative. A participant reported mutual decision to start PrEP was more common in individuals 25–30 years (aPR 1.23, 95% CI 1.05 – 1.44) and those 30–39 years (aPR 1.30, 95% CI 1.11 – 1.52), compared to those under 24 years. It was significantly lower in individuals who had a PCP (aPR 0.90, 95% CI 0.80 – 0.99) and those with health insurance (aPR 0.87, 95% CI 0.77 – 0.98). A participant reported mutual decision to wait to start PrEP was significantly less common in participants between 30 – 39 years (aPR 0.66, 95% CI 0.49 – 0.89), and those over 40 years (aPR 0.65, 95% CI 0.45 – 0.93) compared to those under 24 years. Mutually deciding that PrEP was not a good option for them was more prevalently reported by participants with a PCP (aPR 1.55, 95% CI 1.01 – 2.37). Answering that a provider was not comfortable prescribing PrEP for me was less commonly reported by Black participants (aPR 0.38, 95% CI 0.22 – 0.65) and those reporting “other” races (aPR 0.61, 95% CI 0.40 – 0.95). However, it was significantly more commonly reported by participants living in the South (aPR 1.84, 95% CI 1.28 – 2.64), Midwest (aPR 1.77, 95% CI 1.17 – 2.67), the West or US Territories (aPR 1.64, 95% CI 1.11 – 2.41) compared to those living in the Northeast. Lastly, the decision to decline a provider recommendation for PrEP was significantly more prevalently reported by Black (aPR 1.79, 95% CI 1.33 – 2.42) and Latino (aPR 1.38, 95% CI 1.07 – 1.78) than White participants.

Table 4.

Multivariable log-binomial regression models predicting the prevalence ratio of each participant reported outcome of a discussion about PrEP with a medical provider

we both decided it was a good option for me and I should start PrEP (ref : No) we both decided it might be a good option but to wait before starting PrEP (ref: no) we both decided PrEP was not a good option for me (ref: no) the provider was not comfortable prescribing PrEP for me (ref: no) the provider thought it was a good option but I chose not to do it (ref: no)
Characteristics aPR 95% Confidence aPR 95% Confidence aPR 95% Confidence aPR 95% Confidence aPR 95% Confidence
Age group (ref: <24)
 24–29 1.23 1.05 -- 1.44 0.77 0.57 -- 1.03 0.79 0.44 -- 1.42 0.82 0.60 -- 1.12 1.05 0.78 -- 1.40
 30–39 1.30 1.11 -- 1.52 0.66 0.49 -- 0.89 1.16 0.68 -- 1.99 0.86 0.63 -- 1.16 0.82 0.61 -- 1.12
 40+ 1.07 0.88 -- 1.31 0.65 0.45 -- 0.93 1.38 0.75 -- 2.51 0.88 0.61 -- 1.26 1.23 0.87 -- 1.76
Race/Ethnicity (ref: white)
 Black 0.96 0.81 -- 1.14 1.02 0.71 -- 1.47 1.10 0.62 -- 1.96 0.38 0.22 -- 0.65 1.79 1.33 -- 2.42
 Latino 0.98 0.86 -- 1.11 1.06 0.81 -- 1.38 0.83 0.53 -- 1.31 0.81 0.62 -- 1.05 1.38 1.07 -- 1.78
 Asian/Pacific Islander 1.01 0.79 -- 1.30 1.39 0.91 -- 2.12 0.38 0.09 -- 1.50 0.65 0.35 -- 1.21 1.21 0.73 -- 2.00
 Other 1.05 0.89 -- 1.24 1.05 0.74 -- 1.50 0.94 0.53 -- 1.70 0.61 0.40 -- 0.95 1.35 0.96 -- 1.88
Gender identity (ref: cisgender)
 TGNB 0.94 0.69 -- 1.27 1.26 0.75 -- 2.13 0.29 0.04 -- 2.05 0.79 0.39 -- 1.60 1.36 0.83 -- 2.23
Income (ref: <S20,000)
 $20,000 – $50,000 0.98 0.87 -- 1.11 1.01 0.77 -- 1.33 0.94 0.58 -- 1.51 0.92 0.71 -- 1.19 1.18 0.91 -- 1.53
 $50,000 – $100,000 0.94 0.80 -- 1.09 1.21 0.87 -- 1.67 1.22 0.72 -- 2.07 0.72 0.51 -- 1.02 1.24 0.91 -- 1.70
 $100,000+ 0.69 0.52 -- 0.91 1.93 1.30 -- 2.85 1.38 0.71 -- 2.70 0.84 0.51 -- 1.37 1.09 0.68 -- 1.76
Primary Care status (ref: no PCP)
Has PCP 0.90 0.80 -- 0.99 1.30 1.02 -- 1.65 1.55 1.01 -- 2.37 1.04 0.83 -- 1.32 1.12 0.72 -- 1.11
Health insurance status (ref: uninsured)
Insured 0.87 0.77 -- 0.98 1.14 0.85 -- 1.53 1.33 0.80 -- 2.22 1.24 0.93 -- 1.65 1.00 0.78 -- 1.29
Region (ref: Northeast)
 South 0.97 0.85 -- 1.11 0.91 0.69 -- 1.20 1.04 0.66 -- 1.65 1.84 1.28 -- 2.64 0.76 0.58 -- 1.00
 Midwest 0.96 0.81 -- 1.14 0.88 0.62 -- 1.26 0.83 0.45 -- 1.54 1.77 1.17 -- 2.67 0.88 0.63 -- 1.23
 West/Territories 0.93 0.80 -- 1.08 1.04 0.78 -- 1.40 1.05 0.63 -- 1.74 1.64 1.11 -- 2.41 0.84 0.63 -- 1.13

DISCUSSION

We found that fewer than one-third of respondents in this US national cohort of SGM people—all of whom met clinical indications for PrEP initiation at the time of their survey—had ever discussed PrEP with a medical provider. Providers are designated gatekeepers for patients to access PrEP, and our findings point to the need for support interventions at the medical consultation level. Discussing PrEP with a medical provider was more common in older age groups, those with higher incomes, those with a PCP, and those living in the Northeast. These findings are consistent with the current literature on PrEP uptake in the US.9,18 In exploring five potential outcomes of such conversations, reflecting both the provider’s recommendations and patient’s needs, we have contributed unique information to the field.

Among participants who reported having discussed PrEP with a provider, fewer than half reported that they mutually agreed (patient and provider) that the participant should start PrEP. Further, over 50% reported that they either refused the offer of or were denied a prescription. Of concern, we found a meaningful number of participants (15%) reporting provider discomfort in prescribing PrEP, a disparity that was associated with geographic region in ways that may serve to further perpetuate regional disparities in HIV in, for example, the South. A report looking at US counties, for example, found that the US South housed only one-quarter of PrEP providing clinics in the country, despite comprising over half of all new HIV incidence 18. Our findings highlight that talking to a provider about PrEP is nuanced and that the outcome of such conversations and their influence on PrEP uptake may be particularly consequential to actual uptake. While our results do not delve into the dynamics and content of such conversations, they help better frame the structural complexities of providing and elevating PrEP in healthcare settings. Simply having a clinical indication is not enough to translate the need for PrEP into PrEP uptake, and additional resources are needed better support patients obtaining PrEP.

Patient-provider communication is an important pathway by which to increase uptake of PrEP in the US.19,20 Our results suggest that both increasing the frequency and changing the outcomes of PrEP discussions in health care practices are needed. Qualitative and exploratory research on provider communication related to PrEP has presented several barriers needed to be overcome to improve uptake including cultural competency, time and resource constraints, discussing sexual risk, and competing medical priorities.19,20 Time constraints are often cited as barrier to a more robust integration of PrEP in primary care visits, for example, with providers reporting lack of time to provide appropriate education and adherence counseling to PrEP candidates.21 Additionally, providing optimal PrEP care requires comprehensive care coordination and this can only be achieved by a multi-disciplinary approach,22 a significant gap in our current health care system.23 Both issues indicate the need for more services to occur outside of the medical office and be performed by a broader set of care team members, like patient navigators or case managers – as to reduce the burden on the medical provider. Supportive services, such as patient navigation and care coordination are not part of the standard of care for PrEP, but they also point to ways to diversify and increase the offering of and engagement in PrEP. For example, an assessment from the New York City Department of Health and Mental Hygiene found that non-white patients were more likely to accept PrEP navigation than white patients.24

In settings that cannot adopt a model of care with more team members providing and supporting PrEP services, the successful integration of telehealth in primary care settings during the COVID-19-era 25 present a potential pathway to support PrEP care, by making it client-centered, telehealth-based, and technology-infused. While pre-pandemic barriers to telehealth, such as reimbursement gaps in primary care practices providing PrEP follow-up via telehealth (i.e., via telephone or web-based) were prevalent,23 these issues appear to have been resolved. The use telehealth to connect patient with culturally competent providers, as well as to expand the network of agencies and providers caring for a patient may significantly improve gaps in communication related to discomfort, and lack of competency. Additionally, using technology through algorithms in electronic medical records (EMR) to identify PrEP-eligible patients26 and through Clinical Decision Support tools,27 may further provide clinicians with the support they need to successfully identify and support PrEP-eligible patients. For example, patient education and eligibility screening could be performed ahead of time via applications or patient portals if candidates were pre-evaluated in EMRs. Of course, the use of technology cannot be discussed without noting issues of privacy, and access to technology.

Our findings should be interpreted in light of their limitations. Although our sample is large and geographically diverse, it is not meant to be representative of all SGM individuals, let alone all at risk for HIV. Additionally, data were self-reported, which can raise concerns related to social desirability; however, self-administration of surveys (as opposed to face-to-face) can help reduce such bias.28 The timing of survey responses is also important, since PrEP messaging is active and ongoing; our surveys were collected in 2017 and 2018 and could not capture more recent changes in social norms. Although participants met the criteria for PrEP care at the time they participated in our survey, it is possible that they did not meet the criteria at the time they spoke with their provider; however, we note that in subsequent waves of data collection from this cohort, the vast majority of those eligible for PrEP at baseline remained eligible at follow up.29 It is also important to note that our data analysis did not include any confirmation on PrEP initiation, though participants answers may suggest they would potentially start PrEP. Prior research on PrEP barriers has pointed to several barriers which persist between the acquisition of a PrEP prescription and actual PrEP initiation.30 Nevertheless, future research should not only assess patient-provider communication around PrEP, but also explore the timing of when conversations occur and confirm the outcomes of such discussions. Similarly, studies on provider perspective on PrEP communication are necessary to comprehensively address this issue. Additionally, future studies are needed exploring the complexities of building and sustaining an effective patient-provider relationship, specifically as it relates to the role of patient trust and satisfaction in their provider.

Conclusion

Researchers have identified multiple points in the PrEP care cascade at which PrEP initiation and retention in care can be stymied.31 These include perceiving oneself as a good candidate for PrEP, speaking to a provider about PrEP, obtaining a prescription and renewing it, etc. Our findings indicate that additional patient-provider interactions may represent discrete sub-steps within the cascade that occurs, for example, within a medical provider’s office and that can serve to facilitate or dissuade PrEP uptake. In other words, in addition to overcoming barriers in the steps identified along the PrEP care cascade, we may also need strategies to optimize the point of contact with a provider. Our findings also indicate that the results of the discussion between a patient and provider differed geographically in such a way that could perpetuate existing regional disparities in HIV. Important next steps include looking more closely at how interactions between patients and providers and the broader clinical context, such as the use of technology-enabled tools and organizational structures to support PrEP initiation, may influence actual uptake and satisfaction with PrEP use.

Acknowledgements:

We are thankful to participants for their time as well as other members of the Together 5000 study team.

Funding statement:

This research was supported in part by the National Institutes for Health (UH3 AI 133675, Grov) and the Einstein-Rockefeller-CUNY Center for AIDS Research (ERC CFAR, P30 AI124414, Goldstein). The NIH does not necessarily endorse these study findings.

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