Corrigendum to “Satisfaction with use of telehealth during COVID-19: An integrative review” [International Journal of Nursing Studies Advanced 2 (2020). Article number 100008]

1. The authors regret the following errors to Table 1.

• a)We omitted to include a definition of the abbreviations used in Table 1.
• b)These definitions have now been added to the table below.
• c)
  Two typographical errors have been corrected in relation to Gilbert et al. (2020)

  • -
    qi should be uppercase, as QI.
  • -
    RNOC has been replaced by RNOH.

Table 1.

Included articles characteristics.

Primary author (yr.)Country of publication	Design	Service area offered/Data range collection	Sample, sample size and setting	Method/instruments used	Level of evidence(LOE)
Ambrosini et al. (2020) Italy	Descriptive	GU cancer (Uro-oncology) From Mar. 9, 2020	41 out of 60 patients who were scheduled for virtual consultation responded to the survey. Response rate – 68.3%	Survey	LOE VI
Dobrussin et al. (2020) USA	Descriptive	GI March–May 2020	1492 patients and 503 providers responded to the survey; 65% females Michigan and Washington DC	Online survey	LOE VI
Fieux et al. (2020) France	Quantitative, Prospective Survey	ENT April 6–10, 2020	100 of the 125 patients in the ENT tele- consultation over the 7-day inclusion period completed the survey Mean age = 51; 2:3 M/F ratio Lyon, France	Questionnaire	LOE VI
Gilbert et al. (2020) UK	QI	Orthopaedic March 16–April 20, 2020	215 patients; 103 clinicians RNOH	Survey	LOE VI
Holcomb et al. (2020) USA	Descriptive cross-sectional	Prenatal visit March 17–May 31, 2020	283 out of 421 pregnant women who participated in at least one visit agreed to participate (65% response rate); 89% females; 84% Whites; 66.8% with college degrees Texas	Telephone survey	LOE VI
Holtz (2020) USA	Descriptive cross-sectional	Not identified March 31–April 20, 2020	1011 participated the survey but data from 434 participants who had used telemedicine were included in their analysis; 89% females	Survey	LOE VI
Itamura et al. (2020) USA	Descriptive	Otolaryngo- logy clinic January 1–May 1, 2020	195 virtual visits and 4013 in-person visits California	Survey	LOE VI
Kanc et al., (2020) Slovenia	Descriptive Pilot study	DM April – May 2020	98, 60% women, with mean age of 52 (SD = 15.1), recent A1C level 7.1%	Telephone Survey	LOE VI
Layfield et al. (2020) USA	Descriptive	Head and Neck March 25–April 24, 2020	100 patients who had video-based telemedicine visits only (FaceTime = 22; BluJeans = 58; Doximity = 20). Mean age 62.6 (SD = 13.9) years; 59% males; 94% were return patients; 66% had some college or had college degree; 55% had private insurance; Pennsylvania	Survey	LOE VI
Li et al. (2020) Hong Kong	Descriptive Pilot study	Vascular Feb 19–March 16, 2020	114 patient. Mean age = 60 (SD 15.2) years old; 65% men; 81% were post-op patients. China	Questionnaire	LOE VI
Liu et al. (2020) China	Descriptive Retrospective review	Adults and Paediatrics Health, and Psychological counselling Jan. 24 to Feb. 17, 2020	4589 patients; 58% females and 42% males; Age range - 78 days old to 85 years old. 81% were aged 20–39 age group	Electronic Questionnaire	LOE VI
Mann et al. (2020) USA	Descriptive	Urgent and non-urgent ambulatory care visits January 1 – April 14, 2020	1693 participants; Highest age group aged 20–44, particularly for urgent care. NYU Langone	text message survey	LOE VI
Mostafa et al. (2020) USA	Descriptive	Allergy & Immunology Apr. 13–May 8, 2020	177 out of 290 who received telemedicine completed satisfaction survey; 65% females Median age – 33 years old; 65% females; 41% were new patient (NP) encounters Rochester, NY	Survey	LOE VI
Rametta et al. (2020) USA	QI	Paediatric Oct. 1 – Mar. 15, 2020 (in – person) and Mar. 16–Apr. 24, 2020 (telemedicine)	2589 telehealth encounters Most common diagnosis: epilepsy and migraine Philadelphia	Survey	LOE VI
Shenoy et al. (2020) India	QI Audit	Rheumatology Mar. 12–20, 2020	100 completed satisfaction survey Median age 54, 87% females	Survey	LOE VI
Smrke et al. (2020) UK	Descriptive Retrospective case series	Rare Cancer Mar. 23 – April 24, 2020	108 patients completed survey (70 telemedicine and 34 face-to-face); median age 58 years old; 56% females 18 clinicians: (4 consultants, 4 clinical research fellows, 4 residents, 2 nurse specialists, 4 research nurses Royal Mardsen Hospital Sarcoma Unit, UK	Patient and provider experience with telemedicine - Questionnaire	LOE VI
Svider et al. (2020) USA	Descriptive survey-based study	Rhinology April 2020	135 respondents from four practice regions New Jersey	Degree of use; Satisfaction with service – Anonymous Survey	LOE VI
Tenforde et al. (2020) USA	QI	Sports & Musculoskeletal Most common duration 15–29 min April 6–17, 2020	Surveys completed by 119 patients and 13 physiatrists. Majority of patients were female and age range was 34–64.	# of telemedicine visits, types, duration of encounter, quality and satisfaction - Survey Physician experiences performing telemedicine - Survey	LOE VI

Abbreviations: QI- quality improvements; GU- genito-urinary; GI- gastrointestinal; ENT – eyes, nose, and throat; M/F- male/female; RNOH – Royal National Orthopoedic Hospital; DM – diabetes mellitus; A1C- glycated haemoglobin; NYU- New York University; LOE- level of evidence; USA- United States of America; DC = District of Columbia.

2. The authors regret the following errors to Table 3.

• a)Definitions of statistical abbreviations were omitted and have been added to the bottom of Table 3, below.
• b)For consistency we have replaced ‘m’ with M (for mean) in Holtz et al. (2020).

Table 3.

Satisfaction results.

Article	Patient satisfaction	Provider satisfaction
Ambrosini et al. (2020)	Most patients had high level of satisfaction - (M = 4.7/5).
Dobrussin et al. (2020)	Overall, patients were highly satisfied (greater than 80%) with their telehealth visits.	High level of satisfaction (greater than 90%) with telehealth services among providers
Fieux et al. (2020)	Overall satisfaction was 87%.
Gilbert et al. (2020)	Satisfaction scores were high for phone and virtual consultations (90 and 85%, respectively)	Clinicians rated virtual consultation as 78/100 for clinicians
Holcomb et al. (2020)	99% participants rated their visit “good” or “very good
Holtz et al. (2020)	People were overall satisfied with their telemedicine experience(s), (M = 1.67, SD = 0.61). [lower score represents higher satisfaction]
Itamura et al. (2020)	In-patient visit satisfaction survey – 93% Virtual visit satisfaction survey – 74%
Kanc et al. (2020)	Almost all had positive comments about telemedicine appointment and 72% would consider after Covid-19
Layfield et al. (2020)	Satisfaction score with telehealth (6.29/7), [higher score represents higher satisfaction] Average score across all questions was 6.01 on a scale from 1 to 7, where 7 indicated the highest level of patient agreement.
Li et al. (2020)	Overall experience of the video consultation, all of the patients were ‘‘satisfied’’ or ‘‘highly satisfied’’ with the video calls
Liu et al. (2020)	98.1% (n = 966) of respondents were satisfied (rated as 4 stars or above/5 star) with the service they received.
Mann et al. (2020)	Satisfaction score was 4.73/5
Mostafa et al. (2020)	Overall satisfaction with telemedicine encounter was rated as agree and strongly agree – 96.7%; telemedicine was as satisfactory as in-person – 77.4%
Rametta et a. (2020)	Caregivers indicated an interest in telemedicine as part of future care for 86% of encounters	Overall provider satisfaction with telemedicine in 93% of the encounters; 60% were very satisfied; 89% would use telemedicine components for follow-up
Shenoy et al. (2020)	Overall median satisfaction was 9 (IQR 8–1) on the Numeric Rating Scale.
Smrki et al. (2020)	Mean satisfaction with telephone consultation was higher than face-to-face consultation (rating 8.99/10 vs. 8.35/10, respectively).
Svider et al. (2020)		82.0% noted feeling some level of satisfaction ranging from absolutely satisfied to satisfied, while 18.0% reported dissatisfaction or total failure. Telemedicine satisfaction levels did not differ by region (MW, NE, S, W satisfaction at 86.2%, 84.1%, 78.8, 76.0%, respectively, p = 0.73).
Tenforde et al. (2020)	Patient rated telemedicine visit as excellent or very good across measures (91.6–95%)	92.3% of physicians reported excellent or very good overall satisfaction

Abbreviations: M = mean; SD = standard deviation; IQR = interquartile range.

The authors would like to apologise for any inconvenience or confused this caused.