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. 2022 Aug 20;29(8):5919–5932. doi: 10.3390/curroncol29080467

Patient-Reported Experiences of Breast Cancer Screening, Diagnosis, and Treatment Delay, and Telemedicine Adoption during COVID-19

Simo Du 1, Laura Carfang 1, Emily Restrepo 2, Christine Benjamin 3, Mara M Epstein 4,5, Ricki Fairley 6, Laura Roudebush 7, Crystal Hertz 7, Leah Eshraghi 7, Erica T Warner 2,*
PMCID: PMC9406797  PMID: 36005205

Abstract

Purpose: To evaluate and quantify potential sociodemographic disparities in breast cancer screening, diagnosis, and treatment due to the COVID-19 pandemic, and the use of telemedicine. Methods: We fielded a 52-item web-based questionnaire from 14 May 2020 to 1 July 2020 in partnership with several U.S.-based breast cancer advocacy groups. Individuals aged 18 or older were eligible for this study if they: (1) received routine breast cancer screening; OR (2) were undergoing diagnostic evaluation for breast cancer; OR (3) had ever been diagnosed with breast cancer. We used descriptive statistics to understand the extent of cancer care delay and telemedicine adoption and used multivariable logistic regression models to estimate the association of sociodemographic factors with odds of COVID-19-related delays in care and telemedicine use. Results: Of 554 eligible survey participants, 493 provided complete data on demographic and socioeconomic factors and were included in the analysis. Approximately half (n = 248, 50.3%) had a personal history of breast cancer. Overall, 188 (38.1%) participants had experienced any COVID-19-related delay in care including screening, diagnosis, or treatment, and 339 (68.8) reported having at least one virtual appointment during the study period. Compared to other insurance types, participants with Medicaid insurance were 2.58 times more likely to report a COVID-19-related delay in care (OR 2.58, 95% Cl: 1.05, 6.32; p = 0.039). Compared to participants with a household income of less than USD 50,000, those with a household income of USD 150,000 or more were 2.38 (OR 2.38, 95% Cl: 1.09, 5.17; p = 0.029) times more likely to adopt virtual appointments. Self-insured participants were 70% less likely to use virtual appointment compared to those in other insurance categories (OR 0.28, 95% Cl: 0.11, 0.73; p = 0.009). Conclusions: The COVID-19 pandemic has had a significant impact on breast cancer screening, diagnosis, and treatment, and accelerated the delivery of virtual care. Lower-income groups and patients with certain insurance categories such as Medicaid or self-insured could be more likely to experience care delay or less likely to use telemedicine. Careful attention must be paid to vulnerable groups to insure equity in breast cancer-related service utilization and telemedicine access during and beyond the COVID-19 pandemic.

Keywords: breast cancer, COVID-19, mammography, health disparities

1. Introduction

The novel severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), which causes the disease coronavirus 2019 (COVID-19), led to a global pandemic that in addition to the high toll of mortality and morbidity from the disease, has disrupted healthcare systems [1] and cancer care around the world [2,3]. Beginning in March 2020, U.S. federal, state, and local government regulations led to mammography clinic closures or operation at diminished capacity to preserve personal protective equipment, prevent viral transmission in health care facilities, and allow for clinical staff redeployment [1,4,5]. Database analyses show that this led to a sharp decline in routine breast cancer screening in Spring 2020, with data from Epic medical records systems showing a 94% decline in March 2020 [6,7]. However, while declines in screening have been documented, relatively little data has been collected from the patient perspective to understand their experience of pandemic-related delays and how it may differ for different sociodemographic groups. Individuals of lower socioeconomic status and communities of color have been disproportionately burdened by the health, social, and economic consequences of the COVID-19 pandemic [8]. Rural communities have less reserve capacity to respond to the ongoing COVID-19 crisis while also addressing non-COVID-19 health needs [9]. For these traditionally medically underserved populations with already limited access to preventive health services, existing disparities may only be exacerbated by COVID-19 related disruptions.

Beyond screening and diagnosis, the pandemic has also affected care for individuals with breast cancer. Current research suggests cancer patients are more likely to experience worse outcomes due to COVID-19 [10,11,12,13]. As a result, breast cancer patients and their providers have had to carefully weigh the risks of contracting COVID-19 with the benefits of receiving routine surveillance tests and life-prolonging cancer therapies [14]. The pandemic has necessitated changes to how oncologists approach cancer care and cancer management [15,16]. These changes have included alterations to treatment sequence, including delaying surgery [17]; use of neoadjuvant therapy [3,18]; or omitting, delaying, or shortening the treatment plans in an effort to reduce the number of in-person visits [19]. de Joode et al. discovered that 30% of patients experienced a disruption to oncological treatment or follow up, which was mainly associated with chemotherapy and immunotherapy [14]. In accordance with the findings reported by Joode et al., Papautsky and Hamlish’s results showed 44% of participants reported cancer care delays or interruptions due to the COVID-19 pandemic [20]. Healthcare providers, alongside their patients, have reassessed the delivery of cancer treatment and follow-up care [16] through innovative techniques to reduce COVID-19 transmission without compromising treatments that could deteriorate one’s condition and increase the risk of relapse [21]. While the literature on cancer care in the time of COVID-19 continues to grow, there is a dearth of research on how the health pandemic is directly impacting those diagnosed with breast cancer.

In light of these rapid changes, healthcare providers adopted telemedicine for routine visits, follow-up appointments, and outpatient consultations rather than in-person encounters, when possible, to reduce potential exposure to COVID-19 [17,18]. In the COVID-19 era, healthcare systems have been extremely taxed and overloaded with patients that have the virus and need intensive monitoring, thus requiring healthcare administration to reallocate resources, both human as well as material [22]. It is imperative that patients, researchers, and medical professionals have a robust understanding of how the COVID-19 disease has impacted (and continues to impact) individuals eligible for routine breast cancer screening, in need of follow-up after an abnormal mammogram, or with a current breast cancer diagnosis. Therefore, the purpose of this study is to understand how the COVID-19 pandemic has disrupted breast cancer screening, diagnosis, and treatment, and accelerated the adoption of telemedicine in the healthcare setting, and to evaluate the potential disparity in cancer care delay and telemedicine adoption.

2. Materials and Methods

2.1. Survey Development and Distribution

This cross-sectional web-based survey was administered between 14 May and 1 July 2020. Data were collected via REDCap, a secure online survey software program [23]. Participants accessed and completed the survey either by emailing the research team and receiving a private survey link or by clicking a public link distributed via social media by the study team through advertisements by one of the five collaborating breast cancer advocacy organizations (Dr. Susan Love Foundation for Breast Cancer Research (West Hollywood, CA, USA), SHARE Cancer Support (New York, NY, USA), SurvivingBreastCancer.org (Boston, MA, USA), Sisters Network Inc. (Houston, TX, USA), and TOUCH, The Black Breast Cancer Alliance (Annapolis, MD, USA)), or through invitations sent to women age 40–74 using ResearchMatch. (accessed on 1 August 2022.) Individuals aged 18 or older were eligible for the survey if they were: (1) receiving—or planning to receive—routine screening mammograms; (2) undergoing diagnostic evaluation for breast cancer; or (3) had ever been diagnosed with breast cancer. At the end of the survey, participants could indicate if they were willing to be recontacted by the study team and provide their name and contact information for future follow-up. This study was deemed exempt by the Mass General Brigham Human Research Committee.

The online survey was developed using questions from existing surveys [24,25] and the ASCO COVID-19 guidelines [26]. The survey asked participants questions about their experiences with breast cancer screening, diagnosis, and treatment during the COVID-19 pandemic. The survey took 10–15-min to complete on average. The survey collected information on respondent demographics; the extent to which breast cancer screening, diagnosis, or treatment had been changed or delayed because of COVID-19; personal protective practices; extent of worry about financial and health implications of COVID-19; and use of telemedicine (survey available in File S1).

2.2. Study Measures

2.2.1. Personal History of Breast Cancer

Participants were asked: “Have you ever been told by a doctor or other healthcare provider that you had breast cancer?”. Anyone that responded ‘yes’ was considered to have a personal history of breast cancer.

2.2.2. Sociodemographic Characteristics

Participants self-reported their age, race and ethnicity, U.S. region of residence, level of residential urbanicity, healthcare site, educational attainment, and household income. Race and ethnicity responses were grouped in the following categories: White, Hispanic/Latinx, Black or African American, Asian, or more than one race. Participants were asked whether they lived within one of nine U.S. regions (New England, Mid Atlantic, East North Central, West North Central, South Atlantic, East South Central, West South Central, Mountain, Pacific) or outside of the U.S. Responses were then grouped into the following categories for analysis: Northeast, Midwest, South, or West. Residential urbanicity was defined as rural, suburban, or urban. Healthcare site was defined as academic medical center, regional medical center, community hospital, or private practice. Participants were asked to report their highest degree or level of school completed and responses were dichotomized into a binary variable representing a college degree or higher (yes or no). As participants could report multiple types of health insurance, we evaluated multiple yes/no indicators of the most commonly reported insurance types including private insurance, self-insured, Medicare, Medicaid, or other insurance. Annual household income was defined as < USD 50,000, USD 50,000–74,999, USD 75,000–99,999, USD 100,000–149,999, or ≥ USD 150,000.

2.2.3. Delays in Care

We evaluated the prevalence and predictors of self-reported delays in care including breast cancer screening, diagnosis, or treatment delay. Participants were first asked: “Have any of your doctor’s visits or treatments been changed, delayed, rescheduled, interrupted, or stopped as a result of COVID-19?”. Anyone that responded ‘yes’ to that question was considered to have experienced a COVID-19 related change in care and was then asked: “What types of changes, delays, or rescheduling have occurred as result of COVID-19, if any?” Participants that indicated that their breast cancer screening, diagnosis, or treatment had been: (1) delayed by less than 2 weeks; (2) delayed by more than 2 weeks; (3) delayed and participant did not know when it would be rescheduled; (4) or cancelled without expectation of rescheduling, were considered to have experienced a COVID-19-related care delay.

Participants were then asked to identify what specific type of care had been delayed or cancelled. Options included: mammogram, MRI, ultrasound, surgery, radiation, chemotherapy, pills/hormone therapy, targeted therapy or infusion but not chemotherapy, or clinical trial. Responses of mammogram, MRI, or ultrasound were categorized as screening delays. Responses of surgery, radiation, chemotherapy, pills/hormone therapy, targeted therapy or infusion but not chemotherapy, or clinical trial were categorized as treatment delays.

2.2.4. Telemedicine Use

Participants were asked two questions: “Have your doctors added additional services to reduce in person appointments?” and “Have you or your doctors used any of the following methods to connect during the COVID-19 pandemic?”. Response options included: virtual appointments (video conferences), email exchanges, sending pills to you through the mail, or no extra services. Telemedicine use was defined as use of ‘virtual appointments (video conferences)’. We also evaluated use of alternative healthcare delivery methods including telephone, email, and receiving medication by mail.

2.3. Statistical Analysis

Patients’ social demographic characteristics and primary and secondary outcomes were summarized using descriptive statistics including frequency and proportion and stratified by patients’ cancer status. To estimate the association between social-demographic factors with any cancer care delay and telemedicine use, two separate multivariable logistic regression models were constructed. Covariates included breast cancer diagnosis, age, ethnicity, U.S. region, level of urbanization, healthcare site, college degree, house income, and insurance status to adjust for different patients’ characteristics. We calculated odds ratios (ORs) and 95% confidence intervals (CIs) using maximum likelihood estimation. We hypothesized that there are statistically significant associations between certain patients’ sociodemographic characteristics and cancer care delay or telemedicine use. To address the issue of missing data, a missing indicator approach was utilized and adjusted for the missing category in the multivariable logistic regression models. All analyses were conducted using STATA (Version 15; StataCorp LLC, College Station, TX, USA) and SAS software (version 9.4; SAS Institute, Cary, NC, USA). All tests were two-sided and an alpha level of 0.05 was used.

3. Results

3.1. Study Population

There were 559 survey respondents, 554 of whom were eligible for our survey (Figure 1). Of 554 eligible survey participants, 493 provided complete data on demographic and socioeconomic factors and were included in the analysis. Approximately half (n = 248, 50.3%) were diagnosed with breast cancer and 245 (49.7%) received or plan to receive routine screening mammograms or diagnostic evaluation for breast cancer. The demographic and socioeconomic characteristics of the population overall and by cancer status are summarized in Table 1. Most participants were between 40 to 70 years old (74.8%), White (56.6%) or Black (23.3%) race, lived in an urban (40.0%) or suburban area (47.9%), had a college degree (74.2%), and had private health insurance (60.9%). Participants with a personal history of breast cancer were older, more likely to be white, and have a college degree compared to participants without a personal history of cancer.

Figure 1.

Figure 1

Population flowchart.

Table 1.

Survey participant characteristics according to personal history of cancer.

Characteristic Total
N = 493
No Personal History of Breast Cancer
N = 245
Personal History of Breast Cancer
N = 248
Age (years) N (%) N (%) N (%)
18–39 31 (6.3%) 4 (1.6%) 27 (10.9%)
40–49 104 (21.1%) 66 (26.9%) 38 (15.3%)
50–59 142 (28.8%) 79 (32.2%) 63 (25.4%)
60–69 143 (29.0%) 67 (27.3%) 76 (30.6%)
≥70 58 (11.8%) 19 (7.8%) 39 (15.7%)
Missing 15 (3.0%) 10 (4.1%) 5 (2.0%)
Race and Ethnicity
White 279 (56.6%) 83 (33.9%) 196 (79.0%)
Hispanic/Latinx 28 (5.7%) 23 (9.4%) 5 (2.0%)
Black or African-American 115 (23.3%) 82 (33.5%) 33 (13.3%)
Asian 27 (5.5%) 23 (9.4%) 4 (1.6%)
More than one race 17 (3.4%) 16 (6.5%) 1 (0.4%)
Missing 27 (5.5%) 18 (7.3%) 9 (3.6%)
Family History
No 333 (67.5%) 161 (65.7%) 172 (69.4%)
Yes 134 (27.2%) 70 (28.6%) 64 (25.8%)
Missing 26 (5.3%) 14 (5.7%) 12 (4.8%)
U.S. Region
Northeast 146 (29.6%) 69 (28.2%) 77 (31.0%)
Midwest 67 (13.6%) 34 (13.9%) 33 (13.3%)
South 163 (33.1%) 94 (38.4%) 69 (27.8%)
West 77 (15.6%) 29 (11.8%) 48 (19.4%)
Missing 40 (8.1%) 19 (7.8%) 21 (8.5%)
Level of Urbanicity
Urban 197 (40.0%) 102 (41.6%) 95 (38.3%)
Suburban 236 (47.9%) 112 (45.7%) 124 (50.0%)
Rural 46 (9.3%) 22 (9.0%) 24 (9.7%)
Missing 14 (2.8%) 9 (3.7%) 5 (2.0%)
Healthcare Site
Academic center 167 (33.9%) 72 (29.4%) 95 (38.3%)
Regional center 117 (23.7%) 48 (19.6%) 69 (27.8%)
Community hospital 82 (16.6%) 52 (21.2%) 30 (12.1%)
Private practice 125 (25.4%) 73 (29.8%) 52 (21.0%)
Missing 2 (0.4%) 0 (0.0%) 2 (0.8%)
College degree
No 117 (23.7%) 68 (27.8%) 49 (19.8%)
Yes 366 (74.2%) 170 (69.4%) 196 (79.0%)
Missing 10 (2.0%) 7 (2.9%) 3 (1.2%)
Household income
<$50,000 107 (21.7%) 62 (25.3%) 45 (18.1%)
$50,000–$74,999 70 (14.2%) 33 (13.5%) 37 (14.9%)
$75,000–$99,999 74 (15.0%) 40 (16.3%) 34 (13.7%)
$100,000–$149,999 79 (16.0%) 37 (15.1%) 42 (16.9%)
≥$150,000 78 (15.8%) 29 (11.8%) 49 (19.8%)
Missing 85 (17.2%) 44 (18.0%) 41 (16.5%)
Insurance *
Private insurance 300 (60.9%) 152 (62.0%) 148 (59.7%)
Self-insured 36 (7.3%) 13 (5.3%) 23 (9.3%)
Medicare 142 (28.8%) 57 (23.3%) 85 (34.3%)
Medicaid 39 (7.9%) 26 (10.6%) 13 (5.2%)
Other insurance 45 (9.1%) 24 (9.8%) 21 (8.5%)

* Patients could have multiple insurance categories and each insurance category is treated as a binary outcome.

3.2. Impact of COVID-19 on Cancer Screening, Care, and Telemedicine Use

Of the 493 participants included in the analysis, around 60% (61.7% among the cancer patients and 58.8% among the non-cancer participants) reported having any COVID-19 related change in care. Ninety (36.7%) non-cancer patients and 98 (39.5%) cancer patients reported a COVID-19-related delay in care. Among 248 cancer patients, 27(10.9%) patients reported treatment delay, while among 245 non-cancer patients, 55 (22.2%) reported any diagnosis or screening delay (Figure 2).

Figure 2.

Figure 2

Cancer screening, diagnosis and treatment delay among survey participants.

Regarding telemedicine use, over two-thirds of the participants (69.8% non-cancer and 67.8% cancer patients) reported virtual appointment utilization, while approximately half of the participants reported telephone use (48.2% non-cancer and 57.7% cancer patients) to communicate with their providers during the pandemic period. Email communication rate was relatively lower with around 36.1% reporting email use to communicate with their providers. Finally, there were 35 (7.1%) patients who reported receiving their prescribed medication through the mail (Figure 3).

Figure 3.

Figure 3

Telemedicine use and non-contact medication delivery among survey participants.

3.3. Factors Associated with COVID-19-Related Delays in Care and Telemedicine Use

Predictors of COVID-19-related delays in care are summarized in Table 2. Odds of any COVID-19-related delay in care did not differ by age, race/ethnicity, education, household income, region, or location of care. Participants with Medicaid insurance had more than two times greater odds of experiencing delayed care compared to those who did not have Medicaid insurance (OR: 2.58, 95% CI 1.05, 6.32, p = 0.039).

Table 2.

Number, prevalence and adjusted odds ratio of COVID-19-related delay in care by sociodemographic factors (n = 493).

N of Patients with Any Care Delay % of Patients with Any Care Delay OR 95% CI p
Personal history of breast cancer
No 90 36.7% 1.00 Reference
Yes 98 39.5% 0.99 0.63, 1.55 0.968
Age (years)
18–39 13 41.9% 1.00 Reference
40–49 38 36.5% 0.68 0.28, 1.64 0.389
50–59 60 42.3% 0.91 0.39, 2.10 0.821
60–69 49 34.3% 0.60 0.24, 1.45 0.254
≥70 21 36.2% 0.62 0.20, 1.90 0.402
P trend 0.867
Race and Ethnicity
White 112 40.1% 1.00 Reference
Hispanic/Latinx 9 32.1% 0.62 0.25, 1.56 0.311
Black or African American 42 36.5% 0.80 0.46, 1.41 0.445
Asian 6 22.2% 0.42 0.15, 1.17 0.097
More than one race 8 47.1% 1.13 0.37, 3.41 0.831
U.S. Region
Northeast 55 37.7% 1.00 Reference
Midwest 27 40.3% 1.11 0.58, 2.11 0.757
South 57 35.0% 1.15 0.68, 1.94 0.597
West 30 39.0% 1.23 0.65, 2.32 0.522
Level of Urbanicity
Urban 78 39.6% 1.00 Reference
Suburban 80 33.9% 0.74 0.48, 1.13 0.163
Rural 23 50.0% 1.29 0.64, 2.57 0.474
Healthcare Site
Academic center 66 39.5% 1.00 Reference
Regional center 53 45.3% 1.14 0.67, 1.92 0.634
Community hospital 30 36.6% 0.75 0.41, 1.36 0.344
Private practice 38 30.4% 0.65 0.38, 1.12 0.123
College degree
No 49 41.9% 1.00 Reference
Yes 134 36.6% 0.89 0.53, 1.48 0.643
Household income
<$50,000 43 40.2% 1.00 Reference
$50,000–$74,999 31 44.3% 1.27 0.64, 2.51 0.494
$75,000–$99,999 28 37.8% 0.97 0.48, 1.97 0.938
$100,000–$149,999 27 34.2% 0.84 0.40, 1.77 0.655
≥$150,000 24 30.8% 0.65 0.30, 1.39 0.268
P trend 0.562
Insurance *
Private insurance 75 38.9% 1.00 Reference
113 37.7% 1.84 0.90, 3.75 0.096
Self-insured 174 38.1% 1.00 Reference
14 38.9% 1.94 0.76, 4.92 0.163
Medicare 135 38.5% 1.00 Reference
53 37.3% 1.23 0.65, 2.35 0.525
Medicaid 168 37.0% 1.00 Reference
20 51.3% 2.58 1.05, 6.32 0.039
Other government insurance 170 37.9% 1.00 Reference
18 40.0% 1.72 0.77, 3.83 0.188

* Patients could have multiple insurance categories and each insurance category is treated as a binary exposure.

We did not find any significant differences in telemedicine use according to age group, race/ethnicity, geographic region, areas, location of care, or education (Table 3). However, patients who reported higher annual household income had higher odds of telemedicine use compared to those with lower income. Individuals with a reported annual household income of USD 100,000–149,999 were 2.15 (95% CI 1.01, 4.55, p = 0.047) times more likely to have telemedicine use while the those with USD 150,000+ household income were 2.38 (95% 1.09, 5.17, p = 0.029) times more likely to use telemedicine compared to households with an annual income of < USD 50,000 (P-trend, 0.423).

Table 3.

Number, percent and adjusted odds ratio of telemedicine use by sociodemographic factors (n = 491) a.

Characteristic N % OR 95% CI p
Personal history of breast cancer
No 166 67.7% 1.00 Reference
Yes 173 69.8% 1.11 0.68, 1.80 0.678
Age (years)
18–39 23 74.2% 1.00 Reference
40–49 70 67.3% 0.84 0.32, 2.24 0.734
50–59 99 69.7% 0.93 0.36, 2.38 0.880
60–69 103 72.0% 1.13 0.42, 3.02 0.813
≥70 33 56.9% 0.53 0.16, 1.77 0.305
P trend 0.885
Race and Ethnicity
White 192 68.8% 1.00 Reference
Hispanic/Latinx 17 60.7% 0.72 0.29, 1.76 0.473
Black or African-American 80 69.6% 0.84 0.46, 1.51 0.553
Asian 19 70.4% 1.10 0.41, 2.92 0.855
More than one race 10 58.8% 0.68 0.22, 2.13 0.509
U.S. Region
Northeast 102 69.9% 1.00 Reference
Midwest 43 64.2% 0.94 0.48, 1.85 0.854
South 121 74.2% 1.27 0.72, 2.24 0.405
West 47 61.0% 0.74 0.38, 1.42 0.361
Area
Urban 128 65.0% 1.00 Reference
Suburban 173 73.3% 1.31 0.83, 2.05 0.247
Rural 30 65.2% 1.01 0.48, 2.09 0.988
Healthcare Location
Academic center 118 70.7% 1.00 Reference
Regional center 79 67.5% 1.06 0.60, 1.86 0.846
Community hospital 50 61.0% 0.85 0.46, 1.59 0.622
Private practice 92 73.6% 1.50 0.84, 2.68 0.169
College degree
No 79 67.5% 1.00 Reference
Yes 252 68.9% 1.02 0.99, 1.06 0.152
Household income b
<$50,000 62 57.9% 1.00 Reference
$50,000–$74,999 48 68.6% 1.53 0.75, 3.11 0.241
$75,000–$99,999 51 68.9% 1.52 0.74, 3.12 0.252
$100,000–$149,999 60 75.9% 2.15 * 1.01, 4.55 0.047
≥$150,000 61 78.2% 2.38 * 1.09, 5.17 0.029
P trend 0.423
Insurance c
Private insurance 123 63.7% 1.00 Reference
216 72.0% 0.87 0.41, 1.84 0.708
Self-insured 324 70.9% 1.00 Reference
15 41.7% 0.28 ** 0.11, 0.73 0.009
Medicare 245 69.8% 1.00 Reference
94 66.2% 1.12 0.56, 2.22 0.754
Medicaid 313 68.9% 1.00 Reference
26 66.7% 1.09 0.43, 2.79 0.853
Other government insurance 308 68.8% 1.00 Reference
31 68.9% 0.97 0.41, 2.26 0.938

a Two people have been dropped from the model due to zero cells. b * p < 0.05 ** p < 0.01. c Patients could have multiple insurance categories and each insurance category is treated as a binary exposure.

4. Discussion

The results of this study demonstrate that breast cancer screening and surveillance was the most commonly disrupted breast cancer-related care early in the COVID-19 pandemic. This was true among patients with and without a breast cancer diagnosis. Of the sociodemographic factors we examined, only insurance status was associated with COVID-19-related delays in care. Specifically, participants with Medicaid insurance were more likely to report delays than individuals with other types of insurance. In terms of telemedicine use, we observed a high adoption rate in populations with diverse sociodemographic factors across different regions. More importantly, we discovered that those with higher household income were more likely to use telemedicine, specifically, video appointments, compared to individuals from lower household income families. Additionally, we found that those self-insured were less likely to use telemedicine compared to other insurance types, which could be associated with telemedicine reimbursement methods and cost for different insurance categories.

These results are congruent with the findings of Joode et al. and Papautsky and Hamlish [14,20], which demonstrate self-reported treatment delay among patients with breast cancer. The finding is also consistent with London et al.’s discovery of significantly decreased cancer-related patient encounters during the pandemic period using real-world large-scale electronic medical record data [27]. This discovery of disparity in telemedicine use was consistent with Eberly et al., in which they discovered that older, female, Black, Latinx, and poorer patients had lower video-based care use [28]. Lower-income patients may have less access to computers, video devices, and the internet, which may lead to lower telemedicine uptake [29]. We did not observe inequality across different racial groups. This could be due to the limited number of respondents of color, particularly among those with a personal history of breast cancer, which leads to decreased precision and power to discover the potential disparity. Taken together, our results suggest a potential disparity of care delay among vulnerable populations. Even before the pandemic, patients with Medicaid coverage were significantly less likely to use cancer screening services and more likely to present with advanced-stage cancer at diagnosis and to have significantly worse survival [30]. COVID-19 could exaggerate the disparity and increase the gap between those with and without access to healthcare resources.

In this study, participants reported COVID-19-related delays in breast cancer screening, diagnosis, and treatment that, if continued, could lead to at aa later stage, diagnosis, disease progression, and ultimately cancer mortality that would not have happened in the absence of the COVID-19 pandemic [30,31]. While these data were collected in 2020, we know that COVID-19-related delays continue through the pandemic [32]. Prior modeling studies have estimated that each 4-week increase in diagnostic delay is associated with a 9–17% increase in cancer mortality [33]. Each 4-week delay in cancer surgery, radiotherapy, or systemic therapy leads to a 6–8% increase in mortality, but there is evidence of significant heterogeneity in this association according to patient characteristics such as age, comorbidity, and geographic region [34,35]. Longer delays across multiple needed treatments are also associated with greater mortality [36]. Moreover, as we observed greater delays among individuals with Medicaid insurance, and others have found disparities in COVID-19-related changes in cancer screening among racial/ethnic minorities [37], the impact could be unevenly distributed and be more severe in vulnerable populations including patients with lower socioeconomic status. COVID-19-related delays could further exacerbate pre-existing racial and socioeconomic disparities in breast cancer early detection, diagnosis, and treatment [38,39]. Although the transition of care delivery to telemedicine could help mitigate the detrimental effect of COVID-19 on cancer care, we must be aware that inequity in telemedicine uptake could exist. In this population, barriers to telemedicine access could impose an additional detrimental impact on their health, leading to a widened gap between populations with high versus low socioeconomic status.

The study has several strengths. First, it includes a heterogeneous population with multiple ethnicities, age groups, different socioeconomic statuses, and regions. Secondly, in contrast to other studies using aggregate level data to assess the impact of COVID-19 on cancer care delivery, we assessed patient-reported experience to reflect the direct impact on cancer care at the individual level. Moreover, we included both patients diagnosed with cancer and non-cancer patients to evaluate the impact of the pandemic on both cancer treatment and prevention. However, it is worth noting that the study has a few limitations. Firstly, the sample size of our study is small, and the respondents may not fully represent the experience of individuals with breast cancer or eligible for breast cancer screening due to information bias (i.e., participants self-reported their experience) and selection bias due to how the survey was administered (i.e., using computers, mobile phones, and technology) and who chose to participate. Similarly, in our multivariable models, the small cell counts limit the power and precision of some of our analyses. As our study is observational and we limited the number of questions to reduce participant burden, there may be residual and/or unmeasured confounding. Lastly, the cross-sectional nature of the study limits our ability to study the long-term impacts of COVID-19 and longitudinal change related to clinical outcomes. Our study occurred relatively early in the pandemic and some participants may not have yet had the opportunity to experience a delay, if for example they were not due for screening between March and July 2020. Others have been able to receive needed care after completing our survey. We did request permission to follow-up with respondents and over 75% agreed to be recontacted. We plan to survey them again to understand how their experience changed during the pandemic.

5. Conclusions

In conclusion, in this cross-sectional study, we discovered potential disparity regarding breast cancer-related care delays and telemedicine access for people with different household income and insurance status. Future studies are needed to confirm the finding, investigate the mechanisms, and assess the long-term outcome of breast cancer morbidity and mortality due to the delay. Moreover, as healthcare delivery shifts towards virtual care, efforts should be made to ensure the equity of telemedicine access.

Acknowledgments

We thank Michelle Sodipo and Audra Hite for their administrative assistance with the manuscript.

Supplementary Materials

The following are available online at https://www.mdpi.com/article/10.3390/curroncol29080467/s1, File S1: Survey.

Author Contributions

Conceptualization, S.D., L.C., E.R., C.B., M.M.E., R.F., L.R., C.H., L.E. and E.T.W.; and methodology, E.T.W., E.R. and S.D.; formal analysis, S.D. and E.T.W.; resources, L.C., C.B., R.F., L.R., C.H., L.E. and E.T.W.; data curation, E.R. and E.T.W.; writing—original draft preparation, S.D.; writing—review and editing, L.C., E.R., C.B., M.M.E., R.F., L.R., C.H., L.E. and E.T.W.; visualization, S.D. and L.C.; supervision, E.T.W. All authors have read and agreed to the published version of the manuscript.

Institutional Review Board Statement

The study was conducted in accordance with the Declaration of Helsinki and approved by the Human Research Committee of Mass General Brigham (Protocol #2020P001025; initial approval on 28 April 2020).

Informed Consent Statement

Informed consent was obtained from all subjects involved in the study.

Data Availability Statement

The data presented in this study are available on request from the corresponding author. The data are not publicly available to protect the privacy of participants.

Conflicts of Interest

The authors declare no conflict of interest.

Funding Statement

This research received no external funding.

Footnotes

Publisher’s Note: MDPI stays neutral with regard to jurisdictional claims in published maps and institutional affiliations.

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Associated Data

This section collects any data citations, data availability statements, or supplementary materials included in this article.

Supplementary Materials

Data Availability Statement

The data presented in this study are available on request from the corresponding author. The data are not publicly available to protect the privacy of participants.


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