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. 2022 Sep 18;141(3):539–562. [Article in Spanish] doi: 10.1111/ilrs.12252

Redes de confianza y acceso al trabajo informal en línea durante la pandemia de COVID‐19 en Indonesia

Joanna OCTAVIA 1,✉
PMCID: PMC9538233

Resumen

Los estudios sobre plataformas digitales de trabajo indican que internet brinda nuevas oportunidades de ingresos en el mundo en desarrollo, pero no se ha investigado el uso de los medios en línea sin intermediarios en el sector informal. Utilizando datos de la etnografía digital y entrevistas con trabajadores en Indonesia, se examina cómo los mototaxistas y los trabajadores domésticos accedieron al mercado de trabajo por medios sociales durante la pandemia de COVID‐19 cuando las plataformas no estaban autorizadas a operar. Aunque los medios sociales ampliaban las oportunidades de empleo, el éxito dependía del tamaño de las redes sociales de los trabajadores y estaba limitado por los algoritmos.

Palabras clave: economía de las plataformas digitales, trabajadores informales, trabajadores domésticos, mototaxistas, medios sociales, búsqueda de empleo, COVID‐19, Indonesia, plataformas digitales de trabajo

 

La autora agradece el apoyo financiero recibido de la Chancellor's International Scholarship para su investigación predoctoral en la Universidad de Warwick. Desea dar las gracias a los participantes que colaboraron en la investigación relatando sus experiencias, y a la Dra. Tzehainesh Teklè y a tres revisores anónimos por sus sugerencias y comentarios, que ayudaron a mejorar este artículo.

La responsabilidad de las opiniones expresadas en los artículos solo incumbe a sus autores, y su publicación en la Revista Internacional del Trabajo no significa que la OIT las suscriba.

Artículo original: «Networks of trust: Accessing informal work online in Indonesia during the COVID‐19 pandemic». International Labour Review 161 (3). Traducción de Marta Pino Moreno. Traducido también al francés en Revue internationale du Travail 161 (3).

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