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. 2022 Sep 8;161(3):465–496. [Article in French] doi: 10.1111/ilrf.12249

Derrière le masque: les conditions de travail des travailleurs des plateformes numériques pendant la pandémie de COVID‐19

Kelle HOWSON 1,✉, Funda USTEK‐SPILDA 1, Alessio BERTOLINI 1, Richard HEEKS 2, Fabian FERRARI 1, Srujana KATTA 1, Matthew COLE 1, Pablo AGUERA RENESES 1, Nancy SALEM 1, David SUTCLIFFE 1, Shelly STEWARD 1, Mark GRAHAM 1
PMCID: PMC9538752

Résumé

Les plateformes de travail numériques ont souvent été présentées comme une solution au chômage engendré par la pandémie. Cependant, la crise a mis en lumière la vulnérabilité des collaborateurs des plateformes, notamment des travailleurs essentiels parmi eux. Les auteurs examinent le comportement de 191 plate‐formes de 43 pays pendant la pandémie pour savoir si celle‐ci a fait évoluer la branche. Sur la base de critères relatifs à l'équité au travail, ils repèrent certains progrès mais aussi des lacunes importantes en matière de protection et concluent à une précarisation du travail, alors même que les plateformes ont plutôt tiré profit de la crise.

Mots‐clés: économie des plateformes numériques, COVID‐19, avenir du travail, plateformes de travail numériques, droits relatifs au travail, emploi précaire, conditions de travail

 

Cette recherche a bénéficié du soutien de la Deutsche Gesellschaft für Internationale Zusammenarbeit, mandatée par le ministère fédéral allemand de la Coopération et du Développement (BMZ); de l'Economic and Social Research Council (ESRC) dans le cadre du Global Challenges Research Fund (ES/S00081X/1); du Higher Education Innovation Fund et de l'Impact Acceleration Account de l'ESRC dans le cadre du fonds COVID‐19: Economic, Social, Cultural, & Environmental Impacts – Urgent Response Fund de l'Université d'Oxford; et du Conseil européen de la recherche (CER) dans le cadre d'Horizon 2020, le programme de financement de la recherche et de l'innovation de l'Union européenne (accord de subvention n° 838081).

Les articles paraissant dans la Revue internationale du Travail n'engagent que leurs auteurs, de même que les désignations territoriales qui y sont utilisées, et leur publication ne signifie pas que l'OIT souscrit aux opinions qui y sont exprimées.

Titre original: «Stripping Back the Mask: Working Conditions on Digital Labour Platforms during the COVID‐19 Pandemic» (International Labour Review, vol. 161, n° 3). Traduit par Isabelle Croix. Révisé par la rédaction. Également disponible en espagnol (Revista Internacional del Trabajo, vol. 141, n° 3).

Contributor Information

Kelle HOWSON, Email: kelle.howson@oii.ox.ac.uk.

Funda USTEK‐SPILDA, Email: funda.ustek@oii.ox.ac.uk.

Alessio BERTOLINI, Email: alessio.bertolini@oii.ox.ac.uk.

Richard HEEKS, Email: richard.heeks@manchester.ac.uk.

Fabian FERRARI, Email: fabian.ferrari@oii.ox.ac.uk.

Srujana KATTA, Email: srujana.katta@oii.ox.ac.uk.

Matthew COLE, Email: matthew.cole@oii.ox.ac.uk.

Pablo AGUERA RENESES, Email: pablo.aguerareneses@oii.ox.ac.uk.

Nancy SALEM, Email: nancy.salem@oii.ox.ac.uk.

David SUTCLIFFE, Email: david.sutcliffe@oii.ox.ac.uk.

Shelly STEWARD, Email: shelly.steward@oii.ox.ac.uk.

Mark GRAHAM, Email: mark.graham@oii.ox.ac.uk.

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