Multiple breast designated reference centres for Investigation (CRID) exist throughout Quebec, as a part of the Quebec breast cancer screening program (PQDCS), with the goal of centralizing, coordinating, and accelerating diagnostic services. Thereby, the cancer diagnosis inflicts an emotional, financial and psychosocial impact on overall well-being and quality of life. Patients experience heightened psychological distress during diagnostic testing and uncertainty while waiting for results. Provision of timely diagnosis and management, as well as informational and emotional support is imperative.
In November 2021, the Ministère de la Santé et des Services Sociaux (MSSS) granted the CIUSSS Centre-Ouest de l’Ile de Montréal the mandate to assume the role as the Centre Responsable in establishing a breast cancer network. Furthermore, nursing-led work has been undertaken to explore patient care pathways throughout the breast cancer trajectory, starting with diagnostic centres.
We will present the findings from a benchmarking project undertaken at several CRID centres with the goal of better understanding nurses’ role, models of care delivery and patient care transitions. Information obtained through both interviews and a systematic literature review will highlight the pivotal role nurses play at CRID centres in providing comprehensive care, reducing delays, enhancing education and service provision while meeting patient care needs along their cancer journey.