Table 4. Patient's perception of the new scheduling system “Mawid” according to gender (n=421).
Statement | Mean | SD | Mean | SD | Mean | SD | P-value |
The appointment booking system regulates the number of PHCC attendees | 3.31 | 0.76 | 3.35 | 0.75 | 3.33 | 0.75 | 0.767 |
The appointment booking system is suitable for all Patient | 2.91 | 1.12 | 2.93 | 1.05 | 2.92 | 1.08 | 0.446 |
The appointment system reduces clinic crowding | 3.25 | 0.84 | 3.31 | 0.78 | 3.28 | 0.81 | 0.297 |
The appointment booking system has increased the availability of close dates | 3.10 | 0.98 | 3.26 | 0.82 | 3.18 | 0.91 | 0.112 |
There is an accumulation of the number of patients despite the use of the appointment booking system | 2.09 | 1.21 | 2.08 | 1.29 | 2.09 | 1.25 | 0.094 |
The economic aspect limits the use of the scheduling system (appointment) | 2.12 | 1.23 | 2.04 | 1.14 | 2.09 | 1.19 | 0.207 |
Community culture limits the use of the scheduling system (appointment) | 2.77 | 1.19 | 2.46 | 1.20 | 2.62 | 1.20 | 0.106 |
The system provides the beneficiary access to the nearest PHCCs | 3.36 | 0.88 | 3.41 | 0.75 | 3.38 | 0.82 | 0.064 |
The system allows the beneficiary to book, manage, modify and cancel appointments | 3.34 | 0.80 | 3.32 | 0.78 | 3.33 | 0.79 | 0.458 |
The services provided through the system meet all my needs | 3.17 | 0.909 | 3.27 | 0.87 | 3.22 | 0.89 | 0.787 |