Abstract
Objective:
To carry out and evaluate a communications campaign (La CLAve) to reduce the duration of untreated psychosis (DUP) in a U.S. Latinx community.
Methods:
We employed evidence-based messaging in multiple media outlets. We recruited 132 Latinxs with first episode psychosis (FEP) and caregivers seeking mental health care within a high density Latinx community. We evaluated the campaign’s dissemination, the extent to which the community received the campaign message, and the campaign outcome. We tested whether DUP (number of weeks) changed across three time periods (16-month baseline, 2-year campaign, and 16-month post-campaign) and whether participants’ language background (primarily Spanish-speaking or English-speaking) moderated change in DUP.
Results:
The campaign was disseminated widely. During the height of the campaign over a one-year period our team distributed 22,039 brochures and performed 740 workshops. The campaign message was received by the community as noted for example by increases in the number of unduplicated weekly calls to the campaign’s 1–800 number. Applying square root transformations to DUP we found a significant main effect for Language Background but not for Campaign Period nor their interaction. The unadjusted mean DUP for Spanish-speaking persons with FEP was more than twice as high as the mean DUP for English-speaking persons with FEP.
Conclusion:
Spanish-speaking Latinxs with FEP are especially in need of early psychosis treatment. The campaign reached the community but additional steps are needed to reduce treatment delay. Greater attention is needed to increase access to early intervention services for communities of color.
There is growing optimism in the treatment of psychotic disorders. Intervention services that integrate multimodal treatments for the early phase of schizophrenia spectrum disorders is effective in reducing clinical symptoms and enhancing social functioning (Correll et al., 2018; Kane et al., 2015). In a related line of study, multiple reviews find that shorter treatment delay is associated with reduced symptomatology and higher quality of life (Penttilä et al., 2014; Perkins et al., 2005). Together the intervention trials and the DUP studies indicate that efforts to engage persons with schizophrenia and other related psychotic disorders early on in their illness course have the potential to improve their functioning and reduce their risk of developing chronic disorders.
DUP Reduction Initiatives
One important challenge then is to help persons with first episode psychosis (FEP) seek treatment as early as possible. To date such efforts have resulted in mixed findings. On the positive side, the early Treatment and Intervention in Psychosis Study (TIPS) carried out in Norway and Denmark (Melle et al., 2004), and more recently Mindmap, conducted in New Haven Connecticut (Srihari et al., 2022), successfully demonstrated that the DUP can be reduced. Both research teams applied rigorous quasi-experimental designs in which an intensive campaign along with early detection and intervention services were carried out in the experimental communities with the aim of increasing the recognition of the signs and symptoms of psychosis in the community. The control communities included the early intervention services but not the campaign. The median DUP decreased in both experimental sites relative to the control sites (TIPS: 5 versus 16 weeks; Mindmap: 21 versus 61 weeks).
In contrast to these two successful DUP reduction efforts, there is little consistent evidence to support the effectiveness of DUP reduction interventions. In an important meta-analysis of 16 controlled DUP reduction studies, Oliver and associates (2018) concluded that there is “a lack of robust evidence” to indicate that DUP reduction efforts are successful. To address the limited findings, Lloyd-Evans et al. (2011) argue that multi-level efforts to engage various sectors of a community (e.g., families and schools) may increase the likelihood of success in shortening treatment delay. The potential value of reducing treatment delay for those with FEP appears to be great; accomplishing that objective has proven to be quite difficult.
Neglect of Low- and Middle-Income Countries and Communities of Color
A significant limitation of published DUP reduction efforts is that none have been conducted in low- and middle-income countries (LMIC). The 16 sites identified by Oliver and associates were all located in high-income countries. Moreover, there was little attention to diverse communities within those countries; most adhered to a one-size-fits-all communication campaign. The Melbourne (Krstev et al., 2004), Birmingham (Connor et al, 2016) and Singapore (Chong et al., 2005) programs refer to the diverse groups within their communities, but there was no report of whether the content of the campaign message was adapted for the different groups. The Singapore study, however, did translate their docudrama into 4 languages. The relevance of the program content may be limited for specific communities that do not share the linguistic and cultural background of the majority group. Specific efforts to reach out to linguistic and ethnic communities is especially important when those communities are at high risk for prolonged DUP (Yamada et al., 2009). In the U.S., for example, those Latinxs who are Spanish-speaking or who are immigrants, are less likely to use mental health services for a range of disorders than those who speak English and are U.S.-born (Alegría et al., 2007).
United States Policy Initiatives and Importance of Community Campaigns
Given the important findings from the Recovery After Initial Schizophrenia Episode (RAISE, Kane et al., 2015) and earlier clinical trials in Europe (e.g., Bertelsen et al., 2008), U.S. policy initiatives have supported the implementation and investigation of Coordinated Specialty Care (CSC) for the treatment of early psychosis. Since 2014, the Substance Abuse and Mental Health Services Administration has provided funds to states to initiate these services (Dixon, 2017), which are now available in 48 states (Dixon et al., 2018).
Despite the growing evidence base and policy support, considerable efforts are needed in the U.S. to increase access to CSC programs (Dixon, 2017). For the most part, the field has focused on the critical task of implementing and evaluating programs of treatment. It is important to remember that what made a difference in the TIPS and Mindmap studies was not the clinical services; it was their multi-facetted campaign (Joa et al., 2008; Srihari et al., 2022). Much more research is required to develop and evaluate such campaigns.
The pathways to care model of Rogler and Cortes (1993) sheds light on why campaigns are vital to early intervention programs. As illustrated in Figure 1, the first path begins at symptom onset and depends on the family to recognize the developing illness in their loved ones. The second path passes through the social networks that one contacts in seeking assistance. These include outside family members, friends, schools, health providers, and law enforcement. The third pathway is the mental health care system itself, from initial contact through treatment adherence. Although CSC programs have proven successful in addressing the barriers that those with FEP encounter in usual mental health care, such as treatment drop out and misdiagnosis (Birchwood et al., 2013; Cabassa et al., 2018), a multi-facetted public campaign, as demonstrated by the TIPS and Mindmap studies (Melle et al., 2004; Srihari et al., 2022) and recommended by others (Lloyd-Evans et al., 2011; Oluwoye et al., 2020), is essential to reach out to families and the lay and professional networks identified in the first two paths. This is especially the case for communities that tend not to seek mental health services. (See Moe et al., 2018 for a related model that contextualizes the multilevel factors influencing access to specialized care).
Figure 1.
Rogler and Cortes’ Pathways to Care Model and Alignment with Temporal Sequence of Help Seeking and Domains to Reduce DUP
La CLAve to Detect Serious Mental Illness
Although there is clear conceptual and empirical evidence to support the value of campaigns, the science in the development of campaigns for early psychosis is limited. For example, when campaigns or related efforts are conducted, investigators often indicate that they are addressing psychosis literacy. But there is little reported evidence that the campaign messages being implemented actually increase literacy (see Lester et al., 2009 for an exception).
Over the last thirteen years, our team has developed a program of research to develop, refine, and evaluate campaign messaging to promote psychosis literacy in Latinxs residing on both sides of the US-Mexico border. Our studies were guided in part by principles of effective campaign research that address message development (Noar, 2006). We applied theory linking health knowledge, illness attributions and professional help-seeking to guide message development (Institute of Medicine, 2004; Garro, 1998, Yeh et al., 2005). We considered segmentation by focusing on Spanish-speaking Latinxs in Southern California given their documented low use of mental health services, and, in particular, women as they are usually the primary caregivers (Aguilera et al., 2010). We developed novel and creative messages such as the acronym—La CLAve to capture the heart of the message as it refers to clue, key or guide. Our main message is “Use la clave to detect serious mental illness in others.” C stands for creencias falsas (false beliefs), L for lenguaje desorganizado (disorganized speech), A for alucinaciones (hallucinations) and v and e for the type of hallucination (ver [see] o escuchar [hear] things). The creative messaging included music, art, television and cinema to illustrate key concepts. Last, we conducted formative research with the target audience in the U.S. and Mexico to test the messages’ effectiveness. In fact, with an eye toward an eventual campaign relying on outreach personnel, we developed and tested four ways to deliver the message: (a) La CLAve en vivo--a live presentation facilitated with a Power Point presentation including audio and video clips of popular media (Lopez et al., 2009); (b) La CLAve la clase--a video of the lecture-like presentation recorded in a studio (Casas et al., 2014); (c) La CLAve la pelicula—a brief narrative film (Calderon, Cain, et al., 2021; Hernandez et al., 2016); and La CLAve sin luz—a story-based flip chart that requires no electricity (Calderon et al., 2015). Single group designs (Calderon et al., 2015; Calderon et al., 2021; Lopez et al., 2009), randomized control groups (Casas, et al., 2014, Nicasio et al., 2022), and a qualitative assessment (Hernandez et al., 2016) together indicate that each version of the La CLAve tool kit increases psychosis literacy. The campaign messaging research positioned us to launch our own campaign.
Current Study
The overall objective of the current study was to carry out and evaluate a campaign to reduce the DUP in a U.S. Latinx community guided by principles of campaign dissemination and implementation (Noar, 2006). In this report, we first document how we strategically positioned the messaging by noting the type and number of public (e.g., shopping centers) and professional (e.g., schools) sites. As part of the process evaluation of campaign implementation, we then assessed the degree to which the message was received by those seeking mental health care services (persons with FEP and caregivers) as well as Latinx community residents. An additional process assessment applied a pre-post design of the campaign implementation (Brown et al., 2017) to examine whether there was an increase in awareness of the La CLAve program. Last, to assess the outcome, we evaluated whether the duration of untreated psychosis changed across three time periods (baseline, campaign, and post-campaign). We expected a significant reduction in DUP from baseline to the campaign period and explored whether the DUP level would maintain its campaign level or return to baseline. We also examined the role of community residents’ primary language (Spanish or English). Given prior research, we hypothesized that Spanish-speaking persons with FEP would have a longer DUP and we explored whether primary language moderated the effectiveness of the campaign. Last, to shed light on pathways to care, we examined two DUP outcomes, one to any treatment and the second to the first prescription of anti-psychotic medication.
Methods
Setting
The study was carried out in a largely suburban area in the northeast sector of the San Fernando Valley within Los Angeles County. We selected six zip codes with the highest percentage of Latinx residents based on the 2010 U.S. Census: San Fernando (92%), Arleta/Pacoima (88%), Sylmar (75%), Sun Valley (74%), Panorama City (72%), North Hills (59%). Overall, 311,999 Latinxs comprised 77% of the area’s population.
We also selected these communities because they are primarily served by the safety net public hospital and outpatient mental health center. The medical facility houses a psychiatric emergency unit and an inpatient unit. The outpatient clinic is located 8 miles from the medical center. One of the key investigators (AK) serves as the medical director of the outpatient unit and the chief of psychiatry overseeing both the emergency and inpatient units. He and his staff were in a position to identify potential participants for the study at the time of their initial evaluation and ask them and their family caregiver whether they would be interested in participating in a study. Of the 132 participants, most were identified through the inpatient/psychiatric emergency units (n=70, 53%), then the outpatient clinic (n=50, 38%), and other sources (n=12, 9%). The research protocol was approved by the University’s Institutional Review Board.
Once individuals agreed to participate in the study, our bilingual research team led by a postdoctoral researcher, a nurse, and project assistants consented and screened them. If they were eligible, we interviewed them at their preferred location, either the mental health facility or their home. They were compensated for their participation at $10 an hour. The interviews usually took between 2–3 hours. If the participant was symptomatic and unable to complete the interview, the research team checked back with them later to see if they were better able to complete the interview. In 6 cases, the individual with FEP chose not to be interviewed but agreed for their caregiver to serve as the main informant. Follow-up assessments were carried out (e.g., a 6–8-week follow-up with a subsample to assess the test-retest reliability of our DUP measure).
Campaign
Our campaign team consisted of two full-time campaign coordinators, a public relations firm, and the PI and Campaign Designer (DM) who together supervised the team’s combined efforts. The campaign coordinators were women with considerable experience and interest in working in the community. Considerations in selecting the coordinators included their Spanish language skills, their lived experience as Latinxs in their native Mexico and Puerto Rico as well as in the Latinx community in Southern California.
The campaign coordinators carried out four main activities. In the early part of the campaign, they first identified the relevant organizations (e.g., churches, schools, health and mental health facilities), businesses (e.g., beauty/nail salons, shopping malls, swap meets), and community leaders (e.g., political leaders and heads of community organizations). They then visited many of the organizations and individuals and distributed bilingual brochures with a brief description of the three key psychotic symptoms, contact information, and the campaign website. Third, the team set up a booth at resource fairs (health, social services, gang prevention), events held at the local parks (e.g., 5K run), and businesses (e.g., swap meets). Community coordinators would stand next to a six-foot La CLAve vertical poster and distribute brochures to those who passed by. If someone wished a more private conversation, they would be invited to talk beneath a canopy and on some occasions, they showed the La CLAve 15-minute narrative film on a laptop computer. The fourth main set of activities included 60- to 90-minute workshops conducted across a wide range of community organizations. Some meetings were comprised exclusively of professionals (e.g., health and mental health care staff). Most included primarily community residents and their organization’s leaders. The campaign coordinators followed a workshop manual in presenting the La CLAve film and initiating a discussion. An evaluation of the workshops carried out by the community coordinators during the campaign indicates that their workshops resulted in an increase in the participants’ psychosis literacy (Calderon et al., 2021). The campaign coordinators were housed in the community, first in a church, then a health clinic, and finally a social service agency.
VPE public relations (www.vpepr.com) is a woman-owned traditional and digital communications agency specializing in the Latinx market. They provided media relations (contact with print, radio and television outlets), community outreach (setting up stakeholder meetings and advertising), and social media engagement strategies (e.g., website development, www.uselaclave.com). The campaign materials encouraged people to contact the outpatient mental health clinic to request an evaluation for someone who may be experiencing psychosis.
Design
For the main analysis, we carried out a 16-month baseline assessment (5/1/2014 – 8/31/2015), a 24-month year campaign (9/1/2015 – 8/31/2017), and a 16-month post-campaign assessment (9/1/2017–12/31/2018). The baseline assessment serves as a historical control, similar to what was used in the early stages of the TIPS study (Larsen, Johannessen, & Opjordsmoen, 1998). The post-campaign assessment was carried out to assess the sustainability of the expected reduction in DUP. We examined the role of the help-seeker’s language background (Spanish or English) to complete the 3 × 2 factorial design.
For the pre-post implementation assessment, we assessed whether there was a difference in the number of participants who had learned of La CLAve across the campaign time periods. We carried out this assessment with three groups, persons with FEP, their caregivers, and respondents to a community survey.
Participants
Inclusion and exclusion criteria were informed by the TIPS study. We included persons seeking care ages 15 to 64 who met criteria for a psychotic disorder (i.e., schizophrenia, schizoaffective, schizophreniform, psychotic depression, bipolar disorder with psychosis, brief psychotic disorder or psychotic disorder not otherwise specified). Additional inclusion criteria were identified as Latinx, received antipsychotic medication for less than 1 year, and able to provide fully informed consent. In contrast to key studies that used a shorter time period (3 months, Melle et al. 2004; 6 months, Kane et al., 2015), extending the time period to one year increased the number of eligible participants without jeopardizing the study’s internal validity. Those with psychotic disorders due to medical conditions or substance abuse were excluded.
For the pre-post assessment of the campaign implementation, we included those with FEP, their caregivers (18 years and older) and residents living in one of the designated communities who identified as Latinx and were 18 to 65 years of age.
Transparency and Openness
The raw data and measures are available from the first author upon request. The study was registered with Clinicaltrials.gov.
Measures
Campaign Dissemination
We counted the number of sites and the number of times selected sites were visited. We also counted the number of brochures that the campaign coordinators distributed. The number of brochures often corresponded to the number of people contacted at given sites (e.g., health fairs, workshops, swap meets) but for other sites (e.g., schools and beauty salons) campaign staff met with a small number of people and left a number of brochures (usually 20).
Receiving the Campaign Message
We assessed the degree to which the campaign message was received in two ways. First, we purchased a 1–800 number and placed that number on all our media. The calls went directly to the clinic, and the time of the call and the specific phone number were recorded. Each month the 1–800 company sent us an Excel file with that data. A project assistant reviewed the list and counted a given phone number only once. We were interested in the number of individuals who called not the number of calls. The phone number prefixes were used to estimate whether the caller lived in the San Fernando Valley (SFV), outside the SFV but within the state of California, or outside the state of California. As a second method of assessing the campaign reach, we asked participants whether they had heard of La CLAve and if so where they learned of it. We coded the number of affirmative responses and documented the reported sources.
Campaign Outcome
We defined DUP in two ways, the number of weeks from the onset of FEP (a) to any treatment (DUP-any) and (b) to initiation of antipsychotic medication (DUP-med, Addington et al., 2015). We drew from the National Latino and Asian American epidemiology study’s list of “any service sector” as any type of health practitioner given the specific psychotic predicament (e.g., primary care provider, mental health professional, and religious/spiritual healer, Alegría et al., 2007). We followed the operationalization of onset as reported by Melle et al. (2004): a score on the Positive and Negative Symptom Scale of 4 or more on positive subscale items 1 (delusions), 3 (hallucinatory behavior), 5 (grandiosity), or 6 (suspiciousness/ persecution), or on the general subscale item 9 (unusual thought content). To assess offset of DUP, we asked a series of questions to identify type and date of initial treatment. For example, we queried the person with FEP and their caregiver regarding the use of the specific type of medication for their mental health problems, with particular attention to antipsychotic medication, and when it was initiated.
DUP assessment was carried out in four steps. In most cases, individuals with FEP and their caregiver were interviewed separately by two raters to identify timelines and specific dates for symptom onset and treatment. On some occasions, each rater was accompanied by a second rater to assess inter-rater reliability. Raters then met to report their identified DUP, to note discrepancies, and to achieve consensus on patient and caregiver reported dates of symptom onset and offset. A third step was carried out later when a team of three raters met to review not only the direct assessments of DUP onset and offset but also data from (a) an in-depth qualitative interview focusing on pathways to care and (b) medical records when available. For the final step, we applied SPSS version 27 to subtract the date of onset from the date of first care or initiation of antipsychotic medication to generate the number of weeks of DUP.
Inter-rater reliability was calculated for DUP based on first antipsychotic medication. Cumulative intra-class correlation coefficients (ICC) by rater pairs ranged from 0.87 to 1.00 for patient report (n=45), 0.66 to 1.00 for caregiver report (n=50), and 0.96 to 1.00 when raters reviewed all available data (n=27). In addition, we assessed test-retest reliability of our DUP assessment at a six- to eight-week follow-up with a subsample of ill relatives (r=.86, n=31,) and caregivers (r=.61, n=35). Lastly, we applied the Symptom Onset of Schizophrenia (SOS) scale (Perkins et al., 2000) to a subsample of participants to assess the concurrent validity of our identification of age of onset. We found that the two methods to identify the age of onset were highly correlated (patient report: r=.86, n=23; caregiver report: r=.99; n=27).
To assess language background, two items were taken from the self-report language proficiency subscale of the Bidimensional Acculturation Scale (Marin & Gamba, 1996). Persons with FEP and caregivers were asked how well they speak English and Spanish, from very well (4, muy bien) to very poorly (1, muy mal). In addition, the interviewer rated the participants’ language preference. Those who reported speaking English very well or well and were judged to prefer English or to be bilingual were coded as primarily English-speaking. Those who reported speaking English poorly or very poorly and were judged to prefer Spanish were coded as primarily Spanish-speaking. In the few cases in which there was a discrepancy between the self-report and the interviewer judgment we relied on the participants’ self-report.
Results
Campaign Dissemination
We report data for a one-year period (June 1, 2016 to May 30, 2017) during the heart of the campaign to describe and document the extent of the campaign dissemination. Table 1 organizes the wide range of contacts our team made that were directed solely at the public or the at the public and professional sectors. For example, attendance at beauty/nail salons, churches, resource fairs, and swap meets facilitated contact with the public. Visits to schools, community networks and health care facilities helped us reach the Latinx community but also the professionals within those organizations. Overall, the campaign team distributed 22,039 brochures during this one-year period averaging nearly 2000 brochures a month with a focus on public versus public/professional settings. In addition, our coordinators averaged three workshops a month with 20 attendees for each session.
Table 1.
Number of Campaign Outreach Sites Visited and of Brochures Distributed for One Year Period June 1, 2016 to May 30, 2017
| Number of Places/Times Visited | Number of Brochures Distributed | Range of Brochures Distributed | ||
|---|---|---|---|---|
|
| ||||
| Public | ||||
|
| ||||
| Beauty/Nail Salons | 138 | 2660 | 20 | |
| Churches | 69 | 1895 | 20 – 250 | |
| Resource Fairs | 35 | 4505 | 20–300 | |
| Swap Meets | 19 | 3930 | 60–320 | |
| Other | 10 | 1133 | ||
| Social Service Agencies | 10 | 707 | 50–100 | |
| Dept Motor Vehicles | 9 | 1432 | 72–200 | |
| Shopping Market/Malls | 6 | 1257 | 200–347 | |
| Subtotal | 296 | 17519 | ||
|
| ||||
| Public and Professionals | ||||
|
| ||||
| Schools | 79 | 2099 | 20–200 | |
| Networking Meetings | 49 | 811 | 1 to 70 | |
| CLAve Workshops | 36 | 740 | 5 to 65 | |
| Health Care Facilities | 35 | 770 | 20–70 | |
| Mental Health Care Facilities | 5 | 100 | 20 | |
| Subtotal | 204 | 4520 | ||
| Total | 500 | 22039 | ||
Our media consultants organized a range of activities including accounts published in print and online newspapers, as well as radio and television interviews. See Table 2. In addition, they facilitated a month-long display of ads on 50 billboards and 25 bus benches at key intersections in the communities. Our media firm also organized a community roundtable on March 3, 2017 with a particular focus on the criminal justice system and serious mental illness. The main speaker was a police officer working in the Crisis Response Support Section within the Police Department’s Mental Health Evaluation unit. A total of 30 individuals from a wide range of agencies attended. The firm also distributed two newsletters during this one-year period to our mailing list of 181 individuals and organization. To increase exposure, the campaign activities were chronicled in the campaign website www.uselaclave.com. This included placing the La CLAve film used in community events on the website so it could be shared with others.
Table 2.
Multi-media Events for One-Year Period June 1, 2016 to May 30, 2017
| 2016 | |
|
| |
| July 18 | El Aviso, Weekly local Spanish language newspaper online |
| July 20 | El Clasificado, Weekly local Spanish language newspaper online |
| Aug 14,16 | La Opinion, Daily Spanish language newspaper. Print and online editions |
| Dec 4 | 102.7 KIISFM, iHeart Radio, English language radio, Los Angeles, California |
|
| |
| 2017 | |
|
| |
| Feb 1 – 28 | 25 bus benches (18 Spanish and 7 English) |
| Feb 1 – 28 | 50 junior posters (25 Spanish and 25 English) |
| March 13 | La Opinion, Daily Spanish language newspaper. Print and online editions |
| May 19 | KLTXAM 1930 Con Gozo en la Manana with Vania Cosentino. Non-profit Catholic National radio |
| April 9 | KFI AM 640, Sunday Morning with Elizabeth Espinosa, English language radio, Los Angeles, CA |
| April 18 | Univision 34, Spanish language television |
Receiving the Campaign Message
In Figure 2 we plot the number of unduplicated phone calls received each week by one of three likely geographic origins: SFV, in California but outside SFV, and outside California. In addition, we indicate whether a specific media event occurred during a given week or over multiple weeks. The largest number of calls were registered at the end of the campaign beginning in week 40 and extending to the post-campaign period thru week 48. The observed increase may have been an anomaly resulting from the google search engine directing users to our campaign when users entered search terms linking mental health and the SFV. As a result, we focus on the increases noted prior to the increase at the campaign’s end.
Figure 2.
Weekly Distribution of Distinct Phone Calls to 1–800 Number and Time of Specific Multi-media Events across Three Geographic Regions During Last Year of La CLAve Program
Outside of the final weeks of the campaign, the largest number of calls occurred during week 23 when we participated in a studio recorded 30-minute Spanish language television news show on Univision devoted to mental health issues. During that week the clinic received 13 unduplicated SFV calls and 74 calls outside the SFV but still within California. The next largest increase occurred during weeks 18, 19, and 20 when we received 7, 5 and 6 SFV calls and 1, 5 and 3 California calls respectively. This immediately followed a campaign celebration meeting in the community with various stakeholders and a news account published in the largest Spanish language newspaper in Los Angeles. In addition, this increase corresponded with the implementation of ads on bus benches and billboards (junior posters).
A total of 107 individuals with FEP, 95 caregivers and 999 community residents were asked if they had heard of La CLAve. See Table 3 for the sociodemographic characteristics of the three samples. Persons with FEP were younger, primarily male, English-speaking, and US born. In contrast, the caregivers were older, primarily female, Spanish-speaking and foreign-born. The community residents largely fell in between the two other groups in terms of mean age, and percentage who reported being Spanish-speaking and immigrants.
Table 3.
Demographics of Three Samples: Persons with First Episode Psychosis, Caregivers and Community Residents
| Persons with First Episode Psychosis (N=123) | Caregivers (N=106) | Community Residents Baseline (N=499) | Campaign (N=500) | |||||
|---|---|---|---|---|---|---|---|---|
|
|
||||||||
| M (SD) | n (%) | M (SD) | n (%) | M (SD) | n (%) | M (SD) | n (%) | |
|
| ||||||||
| Age | 25 (8.87) | 44.18 (9.71) | 39.35 (13.57) | 38.83 (13.60) | 13.60 | |||
| Educational Level | 11.2 (2.29) | 10.15 (4.10) | 10.74 (3.98) | 11.12 (3.78) | 3.78 | |||
| Male | 89 (72%) | 20 (19%) | 209 (42%) | 197 (39%) | ||||
| Primarily Spanish-speaking | 27 (22%) | 72 (68%) | 219 (44%) | 199 (40%) | ||||
| Immigrant | 43 (35%) | 82 (80%)b | 299 (60%) | 286 (57%) | ||||
| Mexican immigranta | 25 (58%) | 56 (68%) | 242 (81%) | 237 (83%) | ||||
percentage of immigrants
based on 103 caregivers
During the baseline period, as can be seen in Table 4, no person with FEP nor their caregivers reported hearing about La CLAve. Eight community residents indicated that they had heard of the La CLAve program. When asked where they learned of the program, six of the eight community residents noted the following: at UTEP, in a TV commercial, in high school, at a mental health clinic, at Providence Hospital, and “somebody, a while back.”
Table 4.
Number of Persons with FEP, Caregivers and Community Residents who Heard of La CLAve across Campaign Periods
| Persons with FEP | Caregivers | Community | |||||||
|---|---|---|---|---|---|---|---|---|---|
| n | N | % | n | N | % | n | N | % | |
|
| |||||||||
| Baseline | 0 | 40 | 0.0% | 0 | 37 | 0.0% | 8 | 499 | 1.6% |
| Campaign | 7 | 50 | 14.0% | 9 | 41 | 22.0% | 15 | 500 | 3.0% |
| Post-Campaign | 2 | 15 | 13.3% | 2 | 15 | 13.3% | |||
During the campaign period, a total of seven (14% of 50) individuals with FEP acknowledged hearing of La CLAve during the campaign. Four of them referred to receiving a flyer--from a health clinic, a mental health clinic, the police, and an unspecified source—whereas the other three mentioned a workshop. A total of nine caregivers (22% of 41) responded that they had heard of La CLAve before. The specific sources of those nine were a mental health clinic (n= 2), a health care facility (n=2), a priest, a workshop held at the church, a police officer, a social service agency, and an unknown source. When considering together the persons with FEP and their caregivers, 12 of 61 (19.6%) unique family units reported learning about La CLAve during the campaign period. Of the 15 community residents (3% of 500) who reported learning of La CLAve during the campaign period, five specified that their sources included NAMI, Kaiser, the newspaper, their wife, and a relative.
A look at the post-campaign period reveals that two individuals with FEP (13.3% of 15) and two caregivers (13.3% of 15) acknowledged having heard of La CLAve. Both ill relatives and one caregiver recalled receiving brochures from their health clinic and the other caregiver reported that a family had mentioned La CLAve to them. Compared to the campaign period, these post-campaign instances represent a similar degree of recognition of La CLAve for those with the illness (14.0% and 13.3%) and for the unique family units (19.6% and 20.0%), but a drop in the caregivers’ reference to La CLAve (from 22.0% to 13.3%).
Campaign Outcome
We recruited and consented 132 participants with FEP. There are nine participants with missing data for DUP-any (treatment). Four dropped out immediately after the screening and three at different junctures--some moved, some changed their minds, and some failed to maintain contact. Two were never able to participate due to illness severity. We lost two additional participants for DUP-med because they did not start an antipsychotic medication regimen during the study period. Their DUP-med was ongoing.
We report on the background of the 123 participants for whom we have data for DUP-any. Participants with FEP were largely male (72.4%) and were on average 25 years of age with 11.2 years of schooling. They were primarily US born (65.0%) and English-speaking (78.0%). Those who were immigrants were from Mexico (58.1%). The sample’s primary diagnosis was schizophrenia (63, 51%), with bipolar disorder (21, 17.1%), psychosis not otherwise specified (19, 15.4%), and schizophreniform (10, 8.1%) being the other more frequent diagnoses. The percentage of schizophrenia spectrum diagnoses (63.4%, schizophrenia, schizophreniform and schizoaffective) aligns well with that same diagnostic group in the original TIPS study (63.9%, Melle et al., 2004)
For our primary analyses, we carried out a 3 (Campaign Period: baseline, campaign, post-campaign) X 2 (Language Background: Spanish-speaking or English-speaking) between subjects analysis of variance (ANOVA) for two outcomes, delay to any treatment (DUP-any) and to initiation of anti-psychotic medication (DUP-med). Given the positive skewness of the DUP, we applied square root transformations. For purposes of interpretation, we report the means of untransformed DUP.
Using the transformed data, we found a significant main effect for Language Background (DUP-any: F[1,117]=4.12, p=.04, partial η2=.03; DUP-med: F[1,115]=7.32, p=.01, partial η2=.06) but not for Campaign Period (DUP-any: p=.13, partial η2=.04; DUP-med: p=.43, η2=.02) nor their interaction (DUP-any: p=.26, η2=.02; DUP-med: p=.63, η2=.01). An examination of the untransformed means indicates that Spanish-speaking persons with FEP had longer delays to any treatment than English-speaking persons with FEP (Spanish-speaking: n=30, M=196.12, SD=420.20; English-speaking: n=93, M=91.74, SD=174.75) and longer delays to antipsychotic medication (Spanish-speaking: n=29, M=293.84, SD=476.65; English-speaking: n=92, M=111.10, SD=179.57). Figures 3 and 4 depict the findings based on untransformed data.
Figure 3.
DUP to Any Treatment by Campaign Periods and Language Background of Person with FEP
Figure 4.
DUP to First Prescribed Antipsychotic Medication by Campaign Periods and Language Background of Person with FEP
Discussion
Our DUP reduction campaign is unique in two important ways. First, it was guided by principles of successful campaigns used largely in the health field (Noar, 2006) not often applied in addressing early psychosis. Second, we focused on a high-risk underserved community, specifically the Latinx community in Los Angeles, with particular attention to Spanish-speaking individuals. It is the first DUP reduction campaign that has focused specifically on a community of color.
Campaign Outcome
Consistent with most DUP reduction reports but contrary to our hypothesis, our campaign did not reduce treatment delay. Analyses of transformed data revealed no significant difference across campaign periods for both delay to any treatment or delay to first antipsychotic medication. However, consistent with our hypothesis, those individuals with FEP for whom the Spanish language is their dominant language have a significantly longer DUP than those who speak English well or very well. This is a robust finding as it was observed in data for both delay to any treatment and delay to the start of antipsychotic medication. This finding extends past epidemiologic research for non-psychotic disorders that reports Spanish-speaking Latinxs are much less likely than English-speaking Latinxs to use specialty mental health services in the last year (Alegría, et al., 2007). Moreover, the median DUP for Spanish-speaking persons with FEP is 167 weeks which is over twice the median of the DUP recorded in the RAISE study of 74 weeks (Kane et al., 2015).
Campaign Process
One of the strengths of our study is that we carried out key assessments of the campaign dissemination and implementation. These data can be used to consider how to improve future efforts. One indicator that the campaign message was received is the increase of 1–800 phone calls at the time of specific media initiatives. The largest peak was at the time of our participation in a 30-minute news show on the Spanish language television. The other increases occurred when we launched our month-long billboard and bus stop ad initiative and organized a community event that was reported in the largest Spanish language newspaper.
The community survey data also indicate an increase in the community’s awareness of the La CLAve program, from 8 of 499 (1.6%) during the baseline to 15 of 500 (3%) during the campaign. An examination of the specific sources of the residents’ acknowledgement of the La CLAve message raises questions about the veracity of some of the responses, particularly for the baseline period. Our team had not yet visited any school nor was the campaign on television at that time. The responses during the campaign period (NAMI, Kaiser, newspaper and relatives) seem much more plausible. Obtaining responses at baseline are important because they suggest that some of the responders during the campaign may not be valid.
The most compelling process-related finding is that 19.6% of the family units (either the person with FEP, their caregiver or both) recruited during the campaign period had heard of La CLAve or mentioned it as a factor in their referral. In contrast, not one person with FEP or their caregiver referred to La CLAve during the baseline period. See Table 5 for two examples of how La CLAve played a role, one taken from our outreach efforts and the other from a respondent in the household survey. Together these data suggest that the campaign reached people who eventually made their way to mental health services, at least for one fifth of the sample. What stood out in those who elaborated on how they learned of La CLAve was the salience of reference to brochures and participation in workshops. The household survey, on the other hand, with at most 3% learning of the La CLAve message, was disappointing. This is particularly the case given that up to 8 of those 15 affirmative responses may not have heard of the campaign message at all and just thought they did as suggested by the baseline community survey.
Table 5.
Two Cases in Which La CLAve Led to Treatment Engagement
| Exposure to La CLAve Prompts Both Father and Police Officers to Facilitate Care |
| While at the swap meet, a Spanish-speaking immigrant father from El Salvador received the La CLAve brochure from Rosalba, one of the two campaign coordinators. At this time, Rosalba tells us he interacted very little with our campaign team. Some weeks later, Rosalba was at a local pharmacy distributing brochures and this same father approached her. This time he was more talkative. He mentioned that he had a relative whose son has similar kinds of experiences as those noted on the brochure. Rosalba encouraged him to tell his relative to call the 1–800 number and gave him her cell number. At the end of the conversation, he discloses that it really is his son, prompting Rosalba to further encourage him to call the clinic. During the next few weeks the father texts her on 3 or 4 more occasions indicating that his son appears to be getting worse, withdrawing to his room and becoming aggressive. On each occasion Rosalba tells the father that it is important to call the 1–800 number. |
| We later learn from the father during the qualitative interview that the son became so violent that the father called the police. When the officers arrived, he told them that his son was taking drugs and needed drug rehabilitation. The police told the father that he had two choices. They could take his son to the psychiatric hospital or to jail; they were not in a position to take him to a drug rehabilitation program. The father insisted that they take him to a drug program. The police reiterated the two choices that were available. The police officer added that the hospital had a program called La CLAve. [The officer had learned of La CLAve through presentations given by our campaign team at the police department.] The father said he had heard of La CLAve and agreed to have his son taken to the psychiatric inpatient unit. |
| ********************* |
| Wife Learns of La CLAve at Swap Meet: From Household Survey Interview |
| Interviewer (I): If you had a relative with a serious mental illness, do you know of a clinic or a mental health professional where you may take your ill relative? |
| Respondent (R): Yes... I am taking my husband to a clinic that is there by Balboa. I don’t remember what it’s called. |
| I: I ask you to please think about the programs in this area, have you heard of a program called La CLAve? |
| R: That one exactly. That’s where I’m going with my husband, the CLAve. |
| I: Where did you hear of the program? |
| R: One day I went to the swap meet. And it was like God sent it to me there, because my husband did not have this Medic-doctor yet, because his job insurance ran out, and they gave me information there, in the swamp meet. I found some people there who told me about La CLAve. |
| I: Some women? |
| R: Yes, some women who were there with a little table. And they sent me there. They told me to take him there, and I’m taking him there. Thank god, they are helping me a lot. |
The phone call data and the number of recruited families who referred to the campaign indicate that the campaign reached the community. The limited recognition of La CLAve in the community survey, however, indicates that efforts to increase the message’s reach are needed.
Future Directions
Our campaign focused on establishing relationships with community residents and professionals. In communities of color where mistrust of health care systems and allied agencies (e.g., law enforcement) is oftentimes present, developing trusting personal relationships is necessary (Hernandez et al., 2019). To augment those personal connections and reach wider audiences, our campaign included traditional media channels (television, radio, bill boards, and newspapers). What was missing was the systematic use of the internet. (See Spencer et al., 2019 for beginning efforts to apply internet-based interventions for caregivers of persons with mental health and related disorders.) In a prior study, we used the internet platform to assess whether our videos increased psychosis literacy among health science students (Nicasio et al., 2022). That platform could be easily modified to inform the general public and encourage professional help-seeking. Digital ads could also be integrated as they have been shown to be a cost-effective method in reaching individuals seeking information regarding psychosis-related experiences (Birnbaum et al., 2017). In addition, the La CLAve materials could be adapted for smartphone applications (Bush, Armstrong, & Hoyt, 2019; Torous, Firth, Mueller, Onnela, & Baker, 2017). Such applications could be developed to inform users about the symptoms of psychosis and where services could be obtained. Finally, efforts to train others in delivering the campaign message (e.g., promotoras and outreach workers) could increase the message penetration and also enhance the message’s sustainability in a given community (Calderon et al., 2015). We have recently adapted the training to be carried out remotely during COVID (Calderon, Vasquez, et al., 2021). Extending the reach of the campaign through the internet, technology, and further collaborative partnerships have the potential to increase the campaign’s reach. (See Srihari et al., 2014, 2022.)
It is also worth noting that the La CLAve campaign team members were employees of the university, not the mental health services to which we were encouraging residents to seek care. At best we could urge residents to seek services but our team was not in the position to make appointments or follow-up with persons who missed appointments. We relied on the care provided by the facilities. The two successful DUP reduction initiatives, TIPS and Mindmap, integrated both the campaign and the mental health services. The campaign helped bring persons in need to available services whereas the clinical team worked hard to enroll them in services for FEP and keep them in care. A close working relationship between the campaign and treatment teams are needed to successfully reduce treatment delay.
Limitations
Our design did not include a parallel control condition in which the DUP of incoming persons with FEP was assessed in a second community outside the reach of the campaign. In proposing the study, we opted to first examine whether we could observe DUP reduction comparing the campaign period with a historical control (baseline). This is consistent with the early phase of the TIPS study in Norway (Larsen et al., 2007). Carrying out DUP assessments at two independent sites plus a campaign at one of the sites would have reduced resources available for the campaign potentially reducing the campaign’s strength.
A second limitation is that we recruited only a fraction of Latinxs residing in the designated community with psychotic illnesses. The annual incidence rate of psychotic disorders is estimated to be 31.7 new cases for a population of 100,000 people with increased rates among minoritized group members (Kirkbride et al., 2012). Our designated community had a population of over 300,000 and we carried out DUP assessment for 4.75 years. One would expect 95 new cases a year or 451 new cases over the study period. It is not clear how representative our sample is of the larger number of Latinxs with FEP.
Best Practices
Drawing from the literature and the experience of carrying out this large-scale campaign, we offer the following recommendations for best practices.
Based on the TIPS and Mindmap studies, campaigns should be an essential component of early intervention care services to increase help-seeking for first episodes of psychosis.
Scientific principles should be applied in the development, implementation and evaluation of campaigns. Applying theory, developing and testing novel and innovative campaign messages, and carrying out process measures are critical to developing effective campaigns. Collaborations should be developed between mental health systems of care and researchers to develop and evaluate campaign messaging, dissemination and implementation.
Invest in the strongest campaign possible. This includes taking sufficient time prior to the campaign launch for the team to get to know the community and establish relationships with key stakeholders. Also, campaigns should be ongoing and not limited to a particular number of years.
Integrate campaigns within CSCs. Community workers, clinical staff and administrators should all be familiar with the campaign messaging and participate in outreach to facilitate seamless transition from identifying a potential individual with FEP to providing and maintaining treatment.
DUP should be collected routinely by all mental health facilities serving individuals with a psychotic illness. With additional effort during the intake, staff can identify the illness onset and the offset as reflected in first seeking any kind of professional help as well as the start of mental health treatment and medication. These data should then be part of the facility’s database that could be monitored on a regular basis to gauge the performance of campaign efforts.
It is best to begin identifying persons with FEP in the psychiatric emergency unit and inpatient unit and not wait till they arrive in the outpatient unit. Some individuals may never make it to the outpatient unit. Beginning contact early will help facilitate the development of trust between families and service providers.
Conclusion
Spanish-speaking Latinxs residing in Los Angeles County with psychotic disorders are especially in need of early treatment. The La CLAve campaign applies science-based principles to campaign development and implementation with the goal of reducing treatment delay. Future initiatives can build on these steps as it is important that communities of color benefit from early interventions for psychotic disorders.
Data Transparency.
Thus far, we have published two papers based on this project. The first paper examined the psychosis literacy of an early sample of the caregivers and persons with first episode psychosis (FEP). We did not include measures of psychosis literacy in the paper we are submitting to JCCP. The second paper is based on a subsample of 33 caregivers and persons with FEP and examined the relationship of high versus low duration of untreated psychosis (DUP) and family processes based on a qualitative methods approach. Family processes were not included in the current paper.
We have two papers under review. One uses the full sample and examines the relationship between immigrant status and age of onset of psychotic disorders. We find that immigrants have a significantly later onset. The other paper is a qualitative analysis of a sample of participants drawn from the baseline time period to identify the different pathways to care and the obstacles people faced in seeking services. The focus of both papers is quite distinct from the current paper with its examination of the campaign.
We are close to submitting a paper that assesses the social and clinical correlates DUP to initiation of anti-psychotic medication with the full sample of persons with FEP used in this report. Language background is one of many variables considered including immigrant status, age at migration, symptomatology, and social functioning. This is a deep dive into the social and clinical correlates of DUP.
In sum, the major difference between the paper we are submitting and all our other work based on this project is that the current paper focuses on the campaign. None of the other papers examine the role of the campaign period or any aspect of the campaign.
Public Health Statements.
This study documents the high-risk Spanish-speaking Latinxs have for prolonged duration of untreated psychosis.
This study provides evidence that a large-scale campaign to promote help-seeking for serious mental illness can be successfully implemented in a U.S. Latinx community.
Greater efforts to increase the campaign reach and integration of campaign activities and mental health services are needed to reduce treatment delay within the Latinx community.
Acknowledgments
Research was supported by the National Institute of Mental Health, 1R01MH103830, 2013-19, and 3R01MH103830-02S1, 2014-16. The study was registered with ClinicalTrials.gov ID Number NCT03102151.
Contributor Information
Steven Regeser Lopez, Department of Psychology, University of Southern California, Los Angeles, CA 90089-1061.
Alex Kopelowicz, Vice-Chair and Chief of Psychiatry, UCLA-Olive View Medical Center, 14445 Olive View Dr., Sylmar, CA 91342.
Jodie Ullman, Department of Psychology, California State University, 5500 University Parkway, San Bernardino, CA 92407.
Doe Mayer, School of Cinematic Arts, University of Southern California, Los Angeles, CA 90089.
Maria Magdalena Santos, Department of Psychology, California State University, 5500 University Parkway, San Bernardino, CA 92407.
Maya Kratzer, Department of Psychological & Brain Sciences, Boston University, 900 Commonwealth Ave, Boston, MA 02215.
William A. Vega, School of Social Work, University of Southern California, Los Angeles, 90089
Concepcion Barrio, School of Social Work, University of Southern California, Los Angeles, 90089.
Vanessa Calderon, Department of Psychology, University of Southern California, Los Angeles, CA90089-1061.
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