Editor—The recent and growing emphasis on gaining a more rounded view of performance assessments in health and social care is to be welcomed. Assessments of efficiency (one of the dimensions of The NHS Performance Assessment Framework1) should take into account aspects of both quality and cost. Leaving aside the debate about how to assure and improve quality over time—the debate over clinical governance—there are sufficient difficulties in using routinely available cost information.
The reference costs database is one of the key sources of information. It is based on healthcare resource groups, which are the result of a systematic classification of acute care interventions into categories that are clinically distinct and have similar implications for resources. The intention is to provide a standardised method for comparing costs across hospitals: the more effective the standardisation process, the more likely it is that differences in costs reflect true differences in resource use. In theory, the reference costs provide information that permits management to make judgments about trusts' financial performance, or efficiency.2
Although, as with most of the centrally produced performance indicators, the publication of such information is surrounded by caveats about interpretation and an emphasis on statistical measures that take account of outliers, concern has to be expressed about the quality of data when the minimums and maximums for key healthcare resource groups are examined. The table has been constructed from the Reference Costs 2000 database,2 and it shows the minimum and maximum costs quoted for healthcare resource groups that account for ⩾25 000 finished consultant episodes (for elective inpatients only).
Even a cursory examination of the table highlights the ridiculous nature of the data that have been submitted by trusts (presumably after internal validation). For example, one trust has quoted a cost per healthcare resource group for a primary hip replacement of £480 ($672); doubtless patients were handed a prosthesis to take home to fit for themselves.
The pitfalls of performance indicators have been well documented.3 One is the inevitable tendency to focus on the average. It is pertinent to ask what those who commission healthcare services are doing with data that lie at the extremes. If the data were taken at face value, the total cost of these 363 796 procedures would vary 42-fold depending on whether the minimum or maximum values were used. If such data are subjected to serious inquiry by the NHS, then will the distribution of costs quoted per healthcare resource group have narrowed considerably by the time the next database of reference costs is produced?
Table.
HRG code | HRG label | No of finished consultant episodes | Minimum cost | Maximum cost |
---|---|---|---|---|
B02 | Phacoemulsification with lens implant | 31 869 | 98 | 3 495 |
C22 | Nose procedures (category 3)* | 29 831 | 53 | 4 129 |
C24 | Mouth or throat procedures (category 3)† | 83 180 | 71 | 11 221 |
F74 | Inguinal, umbilical, or femoral hernia repairs without complications for patients <70 years | 26 006 | 112 | 4 524 |
H02 | Primary hip replacement | 33 625 | 480 | 9 337 |
H04 | Primary knee replacement | 28 808 | 695 | 12 921 |
H10 | Arthroscopy | 29 487 | 167 | 6 650 |
M06 | Upper genital tract (intermediate procedures)‡ | 39 309 | 164 | 10 731 |
M07 | Upper genital tract (major procedures)§ | 61 681 | 142 | 5 531 |
HRG=healthcare resource group. *Category 3 procedures include septoplasty, nasal polypectomy, and submucous resection of nasal septum. †Category 3 procedures include tonsillectomy and adenoidectomy. ‡Intermediate procedures include culdotomy, drainage or aspiration of pouch of Douglas, endoscopic procedures on uterus and fallopian tubes, and ligation and clipping of fallopian tubes. §Major procedures include abdominal and vaginal hysterectomy and excision of the uterus.
References
- 1.Department of Health. The NHS performance assessment framework. London: DoH; 1999. [Google Scholar]
- 2.Department of Health. Reference costs 2000. London: DoH; 2000. [Google Scholar]
- 3.Smith P. On the unintended consequences of publishing performance data in the public sector. Int J Public Administration. 1995;18:277–310. [Google Scholar]