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. Author manuscript; available in PMC: 2018 Aug 25.
Published in final edited form as: PM R. 2018 Feb 13;10(8):826–835. doi: 10.1016/j.pmrj.2018.02.004

What types of treatment are provided for patients with carpal tunnel syndrome? A retrospective analysis of commercial insurance

Nancy A Baker 1, Joel Stevans 1, Lauren Terhorst 1, Allen M Haas 2, Yong-Fang Kuo 2, Soham Al Snih 2
PMCID: PMC6089670  NIHMSID: NIHMS971742  PMID: 29452295

Abstract

Background

Treatment of carpal tunnel syndrome (CTS) in commercially insured patients across the spectrum of provider types has rarely been described.

Objective

The purpose of this study was to describe patterns of types of treatment for patients with CTS using a large commercial insurance database.

Design

Retrospective cohort descriptive study

Setting

Administrative health data from the Clinformatics® Datamart (OptumInsight, Eden Prairie, MN).

Patients

Adults with a primary diagnosis of CTS seen from between January, 2010 to December, 2012 who had a total of 48 months of continuous data (12 months prior to diagnosis and 36 months after diagnosis) (n = 24,931).

Outcomes

Frequency of types of treatment (heat, manual therapy, positioning, steroid, stretching, surgery) by number of treatments, number of visits, provider type, and characteristics.

Results

Fifty-three percent of patients received no reported treatment and 50.4% had no additional visits. Surgery (42.5%) and positioning (39.8%) were the most frequent single treatments. Patients who were seen by orthopedist for their first visit more frequently received some treatment (75.1%) and at least one additional visit (74.1%) compared to those seen by general practitioners (59.5%, 57.5% respectively) or other providers (65.4%, 68.4 respectively). Orthopedists more frequently prescribed positioning devices (26.8%) and surgery (36.8%) than general practitioners (18.8%, 14.1%, respectively) or other providers (15.7%, 19.7%, respectively). Older adults more frequently had CTS surgery as did people who lived in the Midwest. Overall, only 24% of CTS patients had surgery.

Conclusions

For more than half of patients with CTS no treatment was provided after an initial visit. Surgery rates were much lower than what has previously been reported in the literature. Generally, patients with CTS receive treatments that are supported by current treatment guidelines.

Keywords: Treatment patterns, carpal tunnel syndrome, epidemiology

INTRODUCTION

Carpal Tunnel Syndrome (CTS) is the common name for median nerve compressive neuropathy caused by entrapment of the median nerve, and is the most common upper extremity peripheral entrapment neuropathy.1 Patients with CTS experience considerable distress, significant decreases in function 24, and reduced quality of life 5. While CTS has been strongly associated with occupations which require repetitive, forceful hand use6, it is also common in the general population who do not have such jobs. In many cases the underlying disease process cannot be identified, and CTS is designated idiopathic.7 CTS is often viewed as only a work-related disorder, however, it is estimated that only 26% of CTS patients are covered under Workers’ Compensation insurance.8 Unfortunately, there is very limited information documenting the remaining 74% of patients with CTS covered by Medicare, Medicaid, and private insurers in the U.S. population, and what information exists is outdated.8 Studies suggest that CTS patients with workers compensation are treated differently than those who have private insurance9, and are more likely to have poor outcomes after surgery.10

Current guidelines on CTS agree that most patients, except those with severe CTS, should receive an initial course of conservative treatment.1113 There are at least sixteen possible interventions for CTS with varying levels of evidence to support their use.13 Surgical treatment is considered the most effective treatment for severe CTS, 14 but is a less than optimal initial approach for people with mild to moderate CTS due to the potential for adverse events 15, recurrence 16, and high medical costs 17,18. A recent international multidisciplinary treatment guideline12 has suggested that treatment should be based on the duration and severity of the CTS, and advocated for combinations of education, splinting and steroids, with surgery provided for those with severe CTS or who did not respond well to conservative treatment. Yet, despite guidelines describing best practice for the treatment of CTS, there is very little information about actual treatment of CTS in clinical practice.

There are few recently published studies of usual courses/trajectories of conservative CTS care. A recent systematic review which described the clinical course and prognostic factors of CTS found 16 studies that were naturalistic studies of CTS treatment.19 Of these studies, 15 were on data from secondary or tertiary sites (e.g. hand clinic, electromyographic laboratory, surgical clinic), had relatively small samples (12 to 297 patients), and thus were biased by the nature of the sites where the data was collected: patients seen in these sites would routinely be people with more severe forms of CTS who would, thus benefit from surgery and not from conservative treatments. The single study that examined a general population of 425 patients was completed in 1997 with patients treated from 1979 to 1988.20 Thus, there are no recent studies that have examined a general population of people with CTS to determine the types of treatments received and the general outcomes of treatment.

The ability to provide successful and cost-effective treatment for CTS will improve patient function and financial security, and reduce health care costs. Retrospective analysis of existing healthcare data is one method to describe current healthcare practices and examine long term outcomes. In this study, we performed a retrospective analysis and use descriptive statistics to assess the initial and late treatment patterns for CTS patients using a one of the nation’s large commercial insurance databases to answer the following questions.

  1. What percentage of people with CTS received each of the following types of care: positioning treatments, steroid treatments, manual therapy based treatments, heat based treatments, exercise treatments, and surgery over 36 months, and during the first 6 months.

  2. What percentages of people with CTS received no treatment, or 1 or more types of treatment?

  3. What percentage of people with CTS had more than one visit, and what were the most frequent types of treatment received during multiple visits?

  4. How does treatment differ by the first provider type (general practitioner, orthopedist, or other provider)?

  5. How does treatment differ by patient characteristics (age, sex, region of treatment)?

METHODS

The IRB at the XXX does not require approval for this type of study as the data does not meet the definition of “human subjects.” We used existing data in which the information was recorded in such a manner that subjects could not be identified, directly or through identifiers linked to them. All principles of the Declaration of Helsinki were followed.

We conducted a retrospective cohort descriptive analysis using administrative health data from the Clinformatics® Datamart (OptumInsight, Eden Prairie, MN) database. This database is from one of the nation’s largest commercial health insurers, and has been used to examine treatments in numerous epidemiological and health service studies.2123 Persons covered by this insurer are enrolled in a fee-for-service or managed care plan (health maintenance organizations, preferred provider organizations, and exclusive provider organizations). To receive reimbursement, providers must submit complete claims. During the two-year case identification period (2010 to 2012) over 19 million people had at least one day of eligibility.

Subjects

To assemble our study cohort, we identified all patients with a diagnosis of CTS (ICD9 code 354.0, 354.1) seen between January 1, 2010 and December 31, 2012. To be included in the study, all patients had to have a minimum of 48 months of continuous enrollment: 36 months from the date of diagnosis to ensure that we correctly obtained all treatments and 12 months prior to the date of diagnosis with no incident of CTS (look-back period) to ensure that we examined new cases of CTS. Thus, patients first identified in 2010 were followed until 2013, those identified in 2011 were followed until 2014, and those identified in 2012 were followed until 2015. We omitted all patients with a claim for pregnancy at the first incident of CTS because they frequently develop CTS that ends post-partum.24 Pregnant women with CTS are treated conservatively and, therefore, do not represent the distributions of potential treatments for more idiopathic CTS. We only included patients 18 or older. We retained only patients with a primary diagnosis of CTS, as it was more likely that any treatments reported during a visit were for CTS and not some other diagnosis. We also excluded 5199 patients whose CTS initial diagnosis was not from provider visits. Excluding these patients did not change the overall proportions of subject demographics of the subjects in terms of age, sex, or region.

Outcomes

Type of Treatment

We categorized treatment into six types: positioning treatments, steroid treatments (oral and injections), manual therapy based treatments, heat based treatments, exercise treatments, and surgery. Table 1 provides a list of the types of treatments and the CPT codes used to extract them from the data set. We categorized the number of different types of treatment received as 0, 1, 2, 3, or 4 or more. We calculated this number for the entire 36-month period as well as for the initial period (first 6 months) and late period (7 to 36 months).

Table 1.

Conservative treatments used in this study, the evidence for their effectiveness, and the billing codes used to extract them

Intervention Billing codes
Positioning treatments
 • Splints/orthotics (ME) 11,13,2831 HCPCS L3908
Steroid treatments
 • Corticosteroids (local injection/systemic) (SE) 11,13,2829,31,32 ICD-9 - 99.23; CPT – 20526
 • Iontophoresis (IE) 13,33 CPT – 97033
Heat based treatments
 • Therapeutic ultrasound/phonophoresis (ME) 11,13,2829,31,32 CPT - 97035
 • Heat treatments (IE) 13 CPT - 97010, 97018, 97022, 97024, 97034
 • Low-level laser treatments (IE) 28 CPT – S8948
Manual therapy treatments
 • Mobilization and manual therapy (IE) 11,28,34 CPT - 97140
 • Massage therapy (IE) 11,13,29 CPT - 97124
 • Acupuncture (IE) 11,13 CPT - 97810 - 97814
 • Chiropractic manipulation (IE) 28 CPT - 98940 - 98943
Therapeutic exercise interventions
 • Stretches (IE) 11,13,34 CPT - 97110
*

SE - Strong Evidence; ME – Moderate Evidence; IE – Inconclusive Evidence

To further describe surgical interventions, we calculated the median time to first surgery, and, where appropriate, the median time to a second surgery. Whether this second surgery was a revision of a failed first surgery or a new surgery on the other hand could not be determined from the dataset.

Number of office visits

We identified office visits after the initial visit using Evaluation and Management (E & M) codes and categorized them as: 0 (no further visits), 1 additional visit, 2–3 additional visits, and 4 or more additional visits.

First Provider

We identified the type of provider associated with the initiate diagnosis of CTS from the office visit. While there were multiple providers, we broke the categories into General Practitioner (Family Practice and Internal Medicine providers), Orthopedists, and Other because General Practitioners and Orthopedists saw the greatest number of people with CTS.

Demographics information

The dataset provided information on age, gender and region. We categorized age as 18–35, 35–49, 50–64, and 65–86. We also examined the percentage of claims by region.

Statistical analysis

Descriptive analyses of the participant characteristics were summarized using means and standard deviations, medians, and 95% Confidence Interval (CI) for continuous variables, and frequencies and percentages with 95% CI for categorical variables. If 95% CI’s did not overlap between characteristics, these characteristics were considered to be significantly different at p ≤ .01.25

RESULTS

There were 200,532 patients with a diagnosis of CTS between January 01, 2010 to December 31, 2012, approximately 1% of the entire dataset. There are 58,092 patients who had continuous coverage for one year prior and three years after the first claim for CTS. When we eliminated patients if they were under the age of 18, had a concurrent diagnosis of pregnancy, had carpal tunnel during the one-year look back period, did not have a primary diagnosis of CTS, or did not have a first provider, 24,931 patients remained (Figure 1).

Figure 1.

Figure 1

Flow chart of the study population from Optum Clinformatics Data Mart database: 2010–2012 (N=19,027,842).

The sample mean age was 49.8 years (SD 11.8). We had almost twice as many females (65.9%) as males (34.1%). Almost half of the patients were from the South (47.7%) followed by the Midwest (27.7) (Table 2).

Table 2.

Demographics of Sample of patients with a primary diagnosis of CTS in the Clinformatics Data Mart database: 2010–2015. (N = 24,931)

Age (n = 24,931) Mean 49.8 years (SD ±11.8)
n % 95% CI
 18–35 years 2,601 10.4 (10.1, 10.8)
 35–49 years 8,852 35.5 (34.9, 36.1)
 50–64 years 11,558 46.4 (45.7, 47.0)
 65–86 years 1,920 7.7 (7.4, 8.0)
Sex (n = 24,931)
 Male 8,504 34.1 (33.5, 34.7)
 Female 16,425 65.9 (65.3, 66.5)
Region (n = 24,916)
 Midwest 6,915 27.7 (27.2, 28.3)
 Northeast 2,642 10.6 (10.2, 11.0)
 South 11,884 47.7 (47.1, 48.3)
 West 3,475 13.9 (13.5, 14.4)

Number of types of treatment

Of the 24,931 people who had a diagnosis of a primary diagnosis of CTS through the 36-month window of treatment period, 53.5% received no reported treatments 28.4% received 1 type of treatment, and 11.0% received 2 types of treatment. Less than 5% of the sample received 3 or more types of treatment (Table 3).

Table 3.

Number of patients who received treatments for the full window of treatment (0 to 36 months), 0 to 6 months and 7 to 36 months for Clinformatics Data Mart database: 2010–2015. (N = 24,931)

Treatments

N % (95% CI)
0 to 36 mos
 Overall received tx 24,931
  0 tx 13,342 53.5 (52.9, 54.1)
  1 tx 7074 28.4 (27.8, 28.9)
  2 txs 2737 11.0 (10.6, 11.4)
  3 txs 939 3.8 (3.5, 4.0)
  4 – 6 txs 839 3.4 (3.1, 3.6)
0 to 6 mos
 Overall received tx 24,931
  0 tx 14,887 59.7 (59.1, 60.3)
  1 tx 7249 29.1 (28.5, 29.6)
  2 txs 1910 7.7 (7.3, 8.0)
  3 txs 529 2.1 (1.9, 2.3)
  4 – 6 txs 356 1.4 (1.3, 1.6)
6 to 36 mos
 Overall received tx 24,931
  0 tx 21573 86.5 (86.1, 87.0)
  1 tx 2223 8.9 (8.6, 9.3)
  2 txs 683 2.7 (2.5, 2.9)
  3 txs 271 1.1 (1.0, 1.2)
  4 – 6 txs 181 0.7 (0.6, 0.8)

Mos: months; txs: treatments

Type of Treatment

Throughout the entire 36-month window of treatment, surgery was the most frequently reported type of treatment (24.0%) followed by positioning (20.7%). Steroids were provided to 10.7% of the sample. Heat was provided least frequently (1.3%) (Table 4).

Table 4.

Number of treatments by types of treatments for the full window of treatment (0 to 36 months), 0 to 6 months and 7 to 36 months for Clinformatics Data Mart database: 2010–2015. (N = 24,931)

Heat Manual Positioning Steroids Stretches Surgery
n %
(95CI)
n %
(95CI)
n %
(95CI)
n %
(95CI)
n %
(95CI)
n %
(95CI)
0 to 36 mos
Overall received tx 869 3.5
(3.3, 3.7)
1,386 5.6
(5.3, 5.8)
5,165 20.7
(20.2, 21.2)
2,678 10.7
(10.4, 11.1)
1,782 7.1
(6.8, 7.5)
5,990 24.0
(23.5, 24.6)
1 tx 6 0.1
(0, 0.2)
125 1.8
(1.5, 2.1)
2817 39.8
(38.7, 41)
1013 14.3
(13.5, 15.1)
106 1.5
(1.2, 1.8)
3,007 42.5
(41.4, 43.7)
2 txs 97 3.5
(2.9, 4.2)
288 10.5
(9.4, 11.7)
1472 53.8
(51.9, 55.6)
918 33.5
(31.8, 35.3)
460 16.8
(15.4, 18.2)
1,736 63.4
(61.6, 65.2)
3 txs 215 22.9
(20.2, 25.6)
346 36.8
(33.8, 39.9)
445 47.4
(44.2, 50.6)
416 44.3
(41.1, 47.5)
490 52.2
(49, 55.4)
609 64.9
(61.8, 67.9)
4 – 6 txs 551 65.7
(62.5, 68.9)
627 74.7
(71.8, 77.7)
431 51.4
(48, 54.8)
331 39.5
(36.1, 42.8)
726 86.5
(84.2, 88.8)
638 76
(73.2, 78.9)
0 to 6 mos
Overall received tx 613 2.5
(2.3, 2.7)
995 4.0
(3.7, 4.2)
4,653 18.7
(18.2, 19.1)
2181 8.7
(8.4, 9.1)
1,307 5.2
(5, 5.5)
4,440 17.8
(17.3, 18.3)
1 tx 9 0.1
(0, 0.2)
123 1.7
(1.4, 2)
3,050 42.1
(40.9, 43.2)
1210 16.7
(15.8, 17.6)
112 1.5
(1.3, 1.8)
2,745 37.9
(36.8, 39)
2 txs 89 4.7
(3.7, 5.6)
254 13.3
(11.8, 14.8)
1,227 64.2
(62.1, 66.4)
686 35.9
(33.8, 38.1)
424 22.2
(20.3, 24.1)
1,140 59.7
(57.5, 61.9)
3 txs 219 41.4
(37.2, 45.6)
304 57.5
(53.3, 61.7)
205 38.8
(34.6, 42.9)
162 30.6
(26.7, 34.6)
421 79.6
(76.1, 83)
276 52.2
(47.9, 56.4)
4 – 6 txs 296 83.1
(79.3, 87)
314 88.2
(84.9, 91.6)
171 48
(42.8, 53.2)
123 34.6
(29.6, 39.5)
350 98.3
(97, 99.7)
279 78.4
(74.1, 82.6)
6 to 36 mos
Overall received tx 334 1.3
(1.2, 1.5)
571 2.3
(2.1, 2.5)
711 2.9
(2.6, 3.1)
849 3.4
(3.2, 3.6)
663 2.7
(2.5, 2.9)
2,053 8.2
(7.9, 8.6)
1 tx 1 0
(0, 0.1)
90 4
(3.2, 4.9)
297 13.4
(11.9, 14.8)
477 21.5
(19.8, 23.2)
62 2.8
(2.1, 3.5)
1,296 58.3
(56.2, 60.3)
2 txs 60 8.8
(6.7, 10.9)
149 21.8
(18.7, 24.9)
280 41
(37.3, 44.7)
223 32.7
(29.1, 36.2)
207 30.3
(26.9, 33.8)
447 65.4
(61.9, 69)
3 txs 125 46.1
(40.2, 52.1)
169 62.4
(56.6, 68.1)
67 24.7
(19.6, 29.9)
80 29.5
(24.1, 35)
214 79
(74.1, 83.8)
158 58.3
(52.4, 64.2)
4 – 6 txs 148 81.8
(76.1, 87.4)
163 90.1
(85.7, 94.4)
67 37
(30, 44.1)
69 38.1
(31, 45.2)
180 99.4
(98.4, 100)
152 84
(78.6, 89.3)

If patients received only 1 type of treatment, it was most commonly surgery (42.5%), with positioning (39.8%) a close second. Greater than 50% of people who received 2 or more types of treatment received surgery (63.4%) or positioning (53.8%). Steroids were used in 14.3% of single treatments and 33.5% of 2 types of treatment. Use of all other types of treatment was less than 10% (Table 4).

Forty percent of people received at least one treatment in the first 6 months, compared to only 13.5% from months 7 to 36 (Table 3). When the follow-up period was limited to only the first 6 months, positioning and surgery were the most frequent types of treatment (18.7%, 17.8%, respectively). However, positioning was the most frequent type of treatment if only 1 or 2 types of treatment were given in the first 6 months (42.1%, 64.2%, respectively). Surgery was less frequent than positioning, present in 37.9% when 1 type of treatment was given, and 59.7% with 2 types. However, if 3 types of treatment were used, surgery (52.2%) was much more frequent than positioning (38.8%). Only 16.7% of patients received steroid treatments if 1 type of treatment was received. The percent increased to 35.9% if 2 types of treatment were provided. Heat, manual therapy, and stretching were very infrequent types of treatment (<2%) unless a person received 2 or more types of treatment (Table 4).

Treatment in the 7 to 36 month range was infrequent, only 13.5% received any type of treatment. Overall, if treatment was received, it was most frequently surgery (8.2%). Steroids was more common than positioning as a single type of treatment in the 7 to 36 month range (Table 4).

Type of treatment by number of visits

For the overall treatment period, 50.4% had no additional visits, 20.2% had 1 additional visit, 19.5% had 2 to 3 additional visits, and 10.0% had 4 or more additional visits. A small percentage of patients who only had the initial office visit with no additional visits had any type of treatment, and these types of treatment were most frequently positioning (17.2%). Patients with 1 additional visit most frequently received positioning (20.7%) or surgery (21.9%), but surgery was the most common treatment for people who had 2–3 visits or 4 or more visits (51.1% and 65.7%, respectively). A small percent of the sample had steroid treatments with 1 additional visit (12.2%). Heat, manual and stretching treatments were uncommon unless patients had 4 or more visits (Table 5)

Table 5.

Number of additional visits by types of treatments for the full window of treatment (0 to 36 months) for Clinformatics Data Mart database: 2010–2015. (N = 24,931)

n % Heat Manual Positioning Steroids Stretches Surgery
n % (95CI) n % (95CI) n % (95CI) n % (95CI) n % (95CI) n % (95CI)
no visits 12,571 50.4 145 1.2
(1.0, 1.3)
301 2.4
(2.1, 2.7)
2,168 17.2
(16.6, 17.9)
825 6.6
(6.1, 7.0)
315 2.5
(2.2, 2.8)
778 6.2
(5.8, 6.6)
1 visit 5,024 20.2 91 1.8
(1.4, 2.2)
165 3.3
(2.8, 3.8)
1,041 20.7
(19.6, 21.8)
613 12.2
(11.3, 13.1)
205 4.1
(3.5, 4.6)
1,100 21.9
(20.8, 23)
2–3 visits 4,852 19.0 143 2.9
(2.5, 3.4)
263 5.4
(4.8, 6.1)
1,139 23.5
(22.3, 24.7)
784 16.2
(15.1, 17.2)
381 7.9
(7.1, 8.6)
2,479 51.1
(49.7, 52.5)
4+ visits 2,484 10.0 490 19.7
(18.2, 21.3)
657 26.4
(24.7, 28.2)
817 32.9
(31, 34.7)
456 18.4
(16.8, 19.9)
881 35.5
(33.6, 37.3)
1,633 65.7
(63.9, 67.6)

Type of treatment by First Provider Type

General practitioners were 32.9% of the sample, orthopedists, 36.1%, and other providers 31.0%. Orthopedists were significantly more likely to provide treatments than other first provider types. Only 24.9% of patients did not receive treatments when their first provider was an orthopedist compared to 40.5% for general practitioners and 34.6% for other providers. In a like fashion, patients seeing orthopedists more frequently had at least one additional visit. Only 25.9% of patients did not have additional visits when their first provider was an orthopedist. Other providers were more likely to have additional visits than general practitioners. Only 31.6% of other providers compared to 42.5% for general practitioners did not have an additional treatment after their first office visit.

Patients seeing orthopedists were more frequently provided with positioning devices (26.8%), steroids (16.6%), and surgery (36.8%) than general practitioners (18.8%, 6.1% and 14.1%, respectively) or other providers (15.7%, 8.8%, and 19.7% respectively). These type of treatments were most often prescribed by orthopedists in the first 6 months. In the later time frame, patients received similar types of treatments regardless of the type of provider, although they were still more likely to receive surgery if they saw an orthopedist. Patients seeing other providers more frequently received heat or manual therapy than if they were seeing orthopedists or general practitioners (Table 6).

Table 6.

Types of treatments by provider for the full window of treatment (0 to 36 months), 0 to 6 months and 7 to 36 months for Clinformatics Data Mart database: 2010–2015. (N = 24,931)

n % Heat Manual Positioning Steroids Stretches Surgery
n %
(95%CI)
n %
(95%CI)
n %
(95%CI)
n %
(95%CI)
n %
(95%CI)
n %
(95%CI)
0 to 36 mos
GP 8,198 32.9 183 2.2
(1.9, 2.6)
306 3.7
(3.3, 4.1)
1,539 18.8
(17.9, 19.6)
503 6.1
(5.6, 6.7)
374 4.6
(4.1, 5)
1,152 14.1
(13.3, 14.8)
Ortho 9,002 36.1 340 3.8
(3.4, 4.2)
482 5.4
(4.9, 5.8)
2,411 26.8
(25.9, 27.7)
1,498 16.6
(15.9, 17.4)
803 8.9
(8.3, 9.5)
3,314 36.8
(35.8, 37.8)
Other 7,731 31.0 346 4.5
(4, 4.9)
598 7.7
(7.1, 8.3)
1,215 15.7
(14.9, 16.5)
677 8.8
(8.1, 9.4)
605 7.8
(7.2, 8.4)
1,524 19.7
(18.8, 20.6)
0 to 6 mos
GP 8,198 32.9 77 0.9
(0.7, 1.1)
136 2.4
(2.1, 2.8)
1,388 16.9
(16.1, 17.7)
361 4.4
(4, 4.8)
244 3
(2.6, 3.3)
734 9
(8.3, 9.6)
Ortho 9,002 36.1 241 2.7
(2.3, 3.0)
341 3.8
(3.4, 4.2)
2,207 24.5
(23.6, 25.4)
1,296 14.4
(13.7, 15.1)
613 6.8
(6.3, 7.3)
2,651 29.4
(28.5, 30.4)
Other 7,731 31.0 252 3.3
(2.9, 3.7)
455 5.9
(5.4, 6.4)
1,058 13.7
(12.9, 14.5)
524 6.8
(6.2, 7.3)
450 5.8
(5.3, 6.3)
1,055 13.6
(12.9, 14.4)
7 to 36 mos
GP 8,198 32.9 77 0.9
(0.7, 1.1)
136 1.7
(1.4, 1.9)
206 2.5
(2.2, 2.9)
194 2.4
(2, 2.7)
161 2.0
(1.7, 2.3)
512 6.2
(5.7, 6.8)
Ortho 9,002 36.1 125 1.4
(1.1, 1.6)
192 2.1
(1.8, 2.4)
301 3.3
(3, 3.7)
395 4.4
(4, 4.8)
268 3.0
(2.6, 3.3)
931 10.3
(9.7, 11)
Other 7,731 31.0 132 1.7
(1.4, 2.0)
243 3.1
(2.8, 3.5)
204 2.6
(2.3, 3)
260 3.4
(3, 3.8)
234 3.0
(2.6, 3.4)
610 7.9
(7.3, 8.5)

mos: months; GP: General Practitioner; Ortho: Orthopedist; Other: Other Provider

Type of treatment by patient characteristics

In general there were few significant differences between types of treatment and age or region. The only notable exception was for surgery. As adults got older, more of them received surgery: 36.5% of 65–86 year olds received surgery compared to 11.9% of 18–35 year olds, 19.8% 35–46 year olds, and 28.0% 50–64 year olds (Table 7). There were also regional differences in surgery: patients seen in the Midwest more frequently received surgery (31.1%) and those in the Northeast less frequently received surgery (18.4%). Patients in the South and West had similar frequencies for surgery (21.6% and 22.6% respectively). There were small but significant differences between types of treatment and sex. In general, females more frequently received each type of treatment than males (Table 7) except for surgery, where males were more frequent.

Table 7.

Types of treatments by demographic characteristics of patients with CTS for the full window of treatment (0 to 36 months) for Clinformatics Data Mart database: 2010–2015. (N = 24,931)

Heat Manual Positioning Steroids Stretches Surgery
n %
(95CI)
n %
(95CI)
n %
(95CI)
n %
(95CI)
n %
(95CI)
n %
(95CI)
Age
 18–35 yrs 74 2.8
(2.2, 3.5)
137 5.3
(4.4, 6.1)
547 21
(19.5, 22.6)
276 10.6
(9.4, 11.8)
150 5.8
(4.9, 6.7)
309 11.9
(10.6, 13.1)
 35–49 yrs 302 3.4
(3.0, 3.8)
496 5.6
(5.1, 6.1)
1,886 21.3
(20.5, 22.2)
928 10.5
(9.8, 11.1)
594 6.7
(6.2, 7.2)
1,749 19.8
(18.9, 20.6)
 50–64 yrs 423 3.7
(3.3, 4.0)
651 5.6
(5.2, 6.1)
2,373 20.5
(19.8, 21.3)
1,220 10.6
(10, 11.1)
893 7.7
(7.2, 8.2)
3,232 28.0
(27.1, 28.8)
 65–86 yrs 70 3.6
(2.8, 4.5)
102 5.3
(4.3, 6.3)
359 18.7
(17.0, 20.4)
254 13.2
(11.7, 14.7)
145 7.6
(6.4, 8.7)
700 36.5
(34.3, 38.6)
Sex
 male 231 2.7
(2.4, 3.1)
385 4.5
(4.1, 5.0)
1,661 19.5
(18.7, 20.4)
827 9.7
(9.1, 10.4)
524 6.2
(5.7, 6.7)
2,161 25.4
(24.5, 26.3)
 female 638 3.9
(3.6, 4.2)
1,001 6.1
(5.7, 6.5)
3,504 21.3
(20.7, 22.0)
1,851 11.3
(10.8, 11.8)
1,258 7.7
(7.3, 8.1)
3,829 23.3
(22.7, 24.0)
Region
 Midwest 222 3.2
(2.8, 3.6)
315 4.6
(4.1, 5.0)
1,541 22.3
(21.3, 23.3)
729 10.5
(9.8, 11.3)
531 7.7
(7.1, 8.3)
2,152 31.1
(30.0, 32.2)
 Northeast 123 4.7
(3.9, 5.5)
200 7.6
(6.6, 8.6)
398 15.1
(13.7, 16.4)
212 8.0
(7.0, 9.1)
251 9.5
(8.4, 10.6)
485 18.4
(16.9, 19.8)
 South 389 3.3
(3.0, 3.6)
611 5.1
(4.7, 5.5)
2,504 21.1
(20.3, 21.8)
1,419 11.9
(11.4, 12.5)
761 6.4
(6.0, 6.8)
2,565 21.6
(20.8, 22.3)
 West 134 3.9
(3.2, 4.5)
258 7.4
(6.6, 8.3)
721 20.7
(19.4, 22.1)
316 9.1
(8.1, 10.0)
239 6.9
(6.0, 7.7)
786 22.6
(21.2, 24.0)

Surgery

Approximately three-quarter of patients with CTS did not have surgery (76.0%), 16.3% had 1 surgery, and 7.7% had 2 surgeries. Median time to first surgery was 63 days (range 0 – 1094) and from first to second surgery was 42 days (range 1 to 1067). Figure 2 shows the distribution of days to surgery for both first and second surgeries

Figure 2.

Figure 2

Time to first and second surgery for patients who received CTS decompression surgery Clinformatics Data Mart database: 2010–2012 (n = 24,931)

DISCUSSION

In our study we found that 46.5% of patients with non-work related CTS received any reported treatment, and 49.6% attended more than a single office visit related to their CTS in a 3 year period. Thus, many patients with a diagnosis of CTS receive no treatments. These results were different from most studies that have examined the natural history of treatment of CTS.19 While results varied widely in these studies, between 23% and 58% of patients who received no CTS treatment got worse, and 23% to 89% were reported to have negative outcomes at 3 years. The difference in results is likely due to a form of referral filter bias,26 in which more difficult (i.e. severe) CTS cases are referred to tertiary care centers, such as hand clinics, and therefore do not readily represent the spectrum of the disorder. Our study, with its large sampling of non-workers compensation patients obtained from the general population, rather than these tertiary care centers, provides unique insights into typical care of all CTS patients.

Among patients receiving any treatments over the full 36 months, patients more frequently received surgery than any other treatment. However, it is possible that patients with CTS are instructed by their health care provider to purchase splints and other positioning devices from local drug stores, and thus, the use of positioning devices is likely underreported. So, while we can be confident that positioning devices are, at minimum, used in 21% of CTS cases, we cannot be certain of the maximum range of use. It is likely that the actual frequency of positioning device use equals or is greater than surgery. Positioning devices are the most frequent treatment of choice in the first six months of treatment. These results are supported by current guidelines which find that there is strong evidence that the use of positioning devices is effective.11,12 Although treatments using steroid injections have good evidence that they are effective11,12 steroid treatments were not frequently used, with only 10.7% of our sample receiving steroid treatments. Other conservative treatments in our study were infrequently used, which, given that the evidence to support them is usually limited or moderate26, is appropriate.

Seventy-six percent of patients received no or one additional visits after their first, diagnostic office visit. Positioning was the most frequent type of treatment provided in these cases. Surgery was uncommon at the first office visit, occurring in only 6.2% of claims. However, when patients had one additional visit the frequency of a surgical intervention increased 253 percent to 21.9%, while if they have two to three additional visits the frequency increased an additional 133 percent to 51.1%. It appears that, in general, patients with CTS are most likely to have conservative treatments first, and then to have surgery if the conservative treatments are not effective. This treatment regime is consistent with recommended guidelines.26,27 The frequency of conservative treatments other than positioning and steroids, such as heat and stretching, was very low unless patients had 4 or more visits. This suggests that these types of treatments are most frequently done in later visits, may require a referral to a rehabilitation specialist, or may represent treatment related to patient care after surgery.

While patients with CTS may see a variety of first responders, the most frequent are general practitioners and orthopedists. In our sample, orthopedists more frequently provided some type of treatment for their patients with CTS. This may be due to referral patterns: it seems likely that orthopedists may be referred patients with more severe symptoms for diagnosis and treatment. Or patients with significant joint pain and numbness self-refer to an orthopedists in preference to other practitioners. Or it is possible that orthopedists are more familiar with guidelines for the treatment of CTS than other providers and provide treatments as recommended. Certainly, they were less likely to provide treatments with less strong evidence to support them, such as heat and manual therapy, and more likely to provide conservative treatments such as positioning and steroid injections.

There are age differences in how surgery is prescribed. The frequency of surgical intervention increases steadily as adults age. Older adults (over 65) are 3x more likely to receive a surgical intervention than young adults (18 to 35). The reason for this difference cannot be determined from our data. Some possible explanations include: older adults may prefer surgery over more conservative treatments; they may have better insurance and can afford surgery more easily; providers may feel less inclined to perform surgery on younger adults; or younger adults may have less severe CTS. Regional differences in surgery are a common phenomenon and are most commonly related to a physician’s belief about the need for surgery and the degree to which patient preference is considered during treatment decisions.27

Our study, which had information on patients from a spectrum of practice types, found that surgery is used much less frequently than previous studies, which focused on patients from tertiary clinics, would suggest. Previous studies have reported surgical rates from 57% to 66%19 while our study found surgical rates to be 24%. If surgery occurred, it was most likely to happen one to three months after diagnosis. This time frame suggests that providers likely tried some form of conservative care such as positioning, as per guideline recommendations.26,27 While a small percentage of our sample had 2 surgeries, these were most likely bilateral releases and not revisions of failed initial surgeries, although we could not tell from the data.

Strengths and limitations

This study used a naturally occurring, very large, claims database to examine actual treatment of people diagnosed with CTS, providing excellent representation of the types of treatments used for CTS. We used incident CTS cases and followed patients for 3 years, ensuring that we captured a significant portion of the treatment. We examined types of treatment identified as potential conservative treatments for CTS, and, thus, we are able to describe a gamut of treatments. This study is the first to only examine non-work related CTS. Studies have indicated that there are differences in treatments and outcomes in CTS patients with workers compensation compared to those with private insurance.9,10

Limitations

First, information on CTS come from diagnosis codes included in charges for outpatient visits, so we are unable to ascertain the accuracy of the diagnosis provided. Second, we are unable to state with any certainty the severity of the CTS. Third, undetected selection bias may have affected our study results since the study design was retrospective. However, we addressed this potential bias by restricting our sample to patients who had at least one physician visit and no diagnosis of CTS for at least one year prior to the incident diagnosis (look-back period) to ensure that we were examining new cases of CTS. We should note, that it is possible that people may have had CTS treatment beyond a year earlier. Fourth, positioning devices are likely to have been underreported, as patients may purchase them on their own, and thus have no codes associated with them. Thus, the credibility of the estimates of positioning device use is lower than that for surgery and steroids. Fifth, it is possible people received a diagnosis of CTS and then switched from private insurance to workers’ compensation insurance. Workers’ compensation claims are not covered within our data set, and their treatment information would be lost. However, some literature suggests that rather than switching to workers’ compensation, many illnesses that might be treated as workers’ compensation might be seen under private insurance.35 Sixth, In this study we assumed that people with CTS would continue to receive treatments until their symptoms resolved to their satisfaction. Therefore, this study cannot indicate whether people with CTS were disease free, only that they no longer sought treatment for the disorder under private insurance.

CONCLUSION

Patients diagnosed with CTS with commercial insurance often do not receive treatments and frequently do not return for further visits. The most common conservative treatment for CTS is splinting. Surgery is performed in about one quarter of people with CTS, and it generally occurs after patients have had some conservative care. Generally, current care of patients with CTS match care regimens recommended by evidenced-based guidelines.

Acknowledgments

This study was supported by funding from the National Institute of Health (P2CHD0657025, PI Ottenbacher KJ).

Footnotes

This material has not been presented at an AAPM&R Annual Assembly

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