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. 2022 Jun 21;82(Suppl 1):28–35. doi: 10.1111/jphd.12523

Racism in oral healthcare settings: Implications for dental care‐related fear/anxiety and utilization among Black/African American women in Appalachia

Kalo C Sokoto 1,2,, Lisa F Platt 1, Linda A Alexander 2,3, Betsy Foxman 2,4, John R Shaffer 2,5,6,7, Mary L Marazita 2,5,6,7,8, Daniel W McNeil 2,9,10,
PMCID: PMC9542871  PMID: 35726465

Abstract

Objective

To explore the association of racism in oral healthcare settings and dental care‐related fear/anxiety with dental utilization among Black/African American women in Appalachia.

Methods

We analyzed self‐report measures of racism in oral healthcare settings, dental care‐related anxiety and fear, recency of a dental visit, and demographic information from 268 pregnant women participating in the Center for Oral Health Research in Appalachia (COHRA) SMILE cohort. All participants self‐identified as African American or Black and resided in Appalachia (i.e., either West Virginia or Pittsburgh, PA).

Results

Over one‐third of the participants reported at least one instance of racism in oral healthcare settings, with “not being listened to” due to their race or color as the most frequent issue (24.4%). Clinically significant levels of dental care‐related anxiety and fear were reported by 14.3% of the sample. A mediational model demonstrated that the experience of racism in oral healthcare settings was a significant predictor of dental fear/anxiety, and that dental fear/anxiety was a significant predictor of dental utilization. There was a significant relationship between racism in oral healthcare settings and dental utilization only when mediated by the presence of dental care‐related fear and anxiety.

Conclusions

Together, experiences of racism in oral healthcare settings and dental care‐related fear/anxiety are predictive of decreased dental utilization for Black/African American women living in Appalachia. This study provides insight into racism in oral healthcare settings as a social determinant of dental anxiety/fear and inequities in dental utilization.

Keywords: African Americans, Appalachia, dental anxiety, dental fear, dental utilization, racism

INTRODUCTION

Racism is a public health threat and has been linked to health and healthcare inequities [1, 2, 3, 4]. It is the most often reported form of discrimination in US healthcare systems [3], and is linked to reduced healthcare utilization among other deleterious health outcomes [2, 3, 4]. Likewise, racial inequities exist in dental care utilization [1, 2]. Racism in oral healthcare settings can be manifested through provider‐ and staff‐patient interactions and clinical decision‐making [5, 6]. For example, African American/Black patients are disproportionately recommended for tooth extractions, provided with less pain management, issued fewer surgery referrals for oral cancer, given less time with providers, and are more likely to lack racial concordance with providers [7, 8]. Yet, little is known about racism in oral healthcare settings [5] and how it might be related to dental fear/anxiety and ultimately racial inequities in utilization [8].

Krieger's Ecosocial Theory of Health Inequity highlights social forces, such as racism, that impact public health [9] Using this theory as a basis, this study focuses on the “dynamic pathway” [9] as one of the four ways public health inequities manifest. Within this pathway, we focus in this study on “everyday racism” [10] as ongoing, chronic social interactions with providers and staff in oral healthcare settings that produce inequity in oral health outcomes by race. These experiences may constitute one aspect of the pathway that reduces the probability of utilization of oral healthcare in Black/African American and other minoritized communities; they may be involved mechanistically with other factors, such as dental care‐related anxiety and fear.

Even with extensive documentation of overall barriers to dental care utilization, pathways involved in such utilization among Black/African American individuals have not been clarified [1, 5, 7, 9]. Dental care‐related fear/anxiety is a well‐established predictor of dental care utilization in the general population [11]. Dental care‐related fear/anxiety refers to the experience of negative anticipatory or procedural arousal related to professional dental treatment [11]. Individuals who report greater levels of dental fear/anxiety have a pronounced likelihood of delaying or avoiding dental treatment [11] . There is limited research, however, on the prevalence, genesis, or manifestations of dental care‐related fear/anxiety among those identifying as Black or African American [12].

Further, there is a paucity of research on how racism and dental care‐related anxiety/fear together influence dental care utilization for Black/African American patients. Yet these links are important as psychologically, anxiety/fear and effects of racism have in common the anticipatory nature of danger, pain, or harm [13, 14]. Research has consistently linked generalized anxiety and experiences of racism among Black/African American samples [14, 15]. A study [15, 16] involving Black/African American dental patients identified unique triggers of dental fear/anxiety that are different from those typically observed in majority cultural groups. Many of the Black/African American patients reported poor‐quality care and/or mistreatment, stemming from prior experiences with oral healthcare providers, as triggers for their current dental care‐related fear/anxiety. In other words, past experiences with racism in oral healthcare settings was noted as one of the triggers of current dental fear/anxiety, which contributed to Black/African American patients seeking dental care less often or to stop utilizing services altogether. Another study [17] found that participants who reported the emotional impact of experiencing racial discrimination in healthcare settings had a greater likelihood of underutilizing oral healthcare. Racism in oral healthcare settings therefore may reduce utilization of professional dental services [16] through a pathway that involves dental fear/anxiety.

Along with dental fear/anxiety and potentially racism, there are other known factors that predict underutilization of dental services, which are considered in the current study. Those living in geographic regions like Appalachia have poorer oral health relative to many other regions nationally [18]. Additionally, pregnant women may underutilize dental care due to dental fear/anxieties about harm to the fetus and the reluctance of providers to provide treatment during pregnancy [19]. As such, Black/African American women residing in Appalachia are at the intersection of multiple social determinants of oral health outcomes, including gender, rurality, and race [20]. The intersectionality of various minoritized identities is of critical importance in oral health and healthcare [21, 22]. Appalachia spans 13 states, including all of West Virginia [22]. It includes many rural and remote areas, but a number of cities, too. Those who identify as Black or African American constitute ~10% of the population of Appalachia and are the largest racial minoritized group therein [22].

The present study aimed to address several critical gaps in the literature regarding the prevalence of racism in oral healthcare settings and its association with dental anxiety/fear, and oral healthcare utilization among Black/African American women in Appalachia. Using Krieger's theory [9] as a basis, this study explores how everyday racism within oral healthcare settings may be associated with healthcare‐seeking behavior (i.e., dental care utilization) via a pathway that involves dental care‐related fear/anxiety. We estimate the frequency of dental fear/anxiety and racism occurring in dental settings, specifically for those who embody underprivileged intersecting identities (i.e., race, gender and residing in Appalachia). Using mediation analysis, we explore the association of dental fear/anxiety in the relationship between experiences of racism in oral healthcare settings and dental care utilization. We hypothesized that racism experienced during oral healthcare would positively relate to dental fear/anxiety and, that dental care‐related fear/anxiety would negatively relate to dental utilization in this sample of Black/African American women. We also hypothesized that dental fear/anxiety would mediate the relationship between racism in oral healthcare settings and dental care utilization.

METHODS

Participants

The current study data (n = 268) is from the Center for Oral Health Research in Appalachia (COHRA) SMILE cohort. The COHRA longitudinal research project has been ongoing since 2002, focusing on the factors contributing to oral health inequities in Appalachia [23]. The COHRA SMILE cohort was initiated in 2018, and specifically recruited women who: (a) identify as Black or African American, (b) were in their 1st or 2nd trimester of pregnancy, (c) were 18 years and older, (d) reside in West Virginia or Pittsburgh, PA, (e) were healthy enough for an oral health screening, and (f) were willing to participate in follow‐up visits.

Measures

Sociodemographic variables

Participants responded to questions about their educational level, household income, state of residence, and type of dental insurance, if any, selected from a larger sociodemographic questionnaire [23].

Oral healthcare utilization

Utilization was measured using a single item, “About how long ago was your LAST visit to a dentist or dentist hygienist, including all types of dentists, such as orthodontists or oral health surgeons?” with the response options (1 = 6 months or less, 2 = 7 months−1 year, 3 = 1–2 years, 4 = 2–3 years, 5 = 3–5 years, 6 = more than 5 years and 9 = Do not know/Not Applicable). Participants also were asked if they ever had professional dental care of any type. These values were dichotomized into a variable indicating whether the participant had oral healthcare in the last year (coded as 1) or not (coded as 0), including those who reported they have never utilized professional dental care.

Everyday Racial Discrimination in Dental Care Scale

The 7‐item scale is a modified version of the original 9‐item, Everyday Discrimination Scale (EDS) [24]. The original measure was informed by Essed's Theory of Everyday Racism, which was developed with a sample of Black/African American women [10]. The ERDS‐DC measures lifetime social interactions in oral healthcare settings that produce inequity in oral health outcomes by race. Example items include “Received poorer services than other people” and “Felt like a dentist, hygienist, or dental assistant was not listening to what you were saying.” Participants are asked to indicate the frequency of these events with a 4‐point scale (0 = Never; 1 = Once; 2 = Two or three times; 3 = Four or more times); the possible range of the total score is 0–21. Higher scores indicate more frequent experiences of everyday racism. Previous studies reported good internal consistency, ranging between α = 0.88–0.94 [24, 25, 26, 27]. The scale has been previously validated [25, 27, 28]. Internal consistency for the ERDS‐DC for the current sample was α = 0.88.

Dental Fear Survey

The Dental Fear Survey (DFS) is a 1–5, 20‐item Likert‐type self‐report measure, with a possible range of 20–100, which assesses lifetime dental care‐related fear/anxiety [29]. In addition to three subscales (i.e., avoidance of dental care, fear of specific dental‐oriented stimuli, and physiological arousal), there is an omnibus item (DFS #20) that assesses overall dental fear/anxiety (i.e., All things considered, how fearful are you of having dental work done?”). Higher scores indicate greater dental care‐related fear/anxiety. The psychometric properties of the DFS and its relation to the DFS item #20 are well established [11, 29, 30, 31, 32]. Internal consistency for the total DFS scale for the current sample was α = 0.95. For the purposes of this study, clinically significant fear/anxiety was that which was reported as “much” (i.e., 4) or “very much” (i.e., 5) fear and anxiety on the omnibus DFS item #20.

Sample recruitment and data collection

The study was approved by the Institutional Review Boards at West Virginia University and the University of Pittsburgh; participants signed printed consent forms. Using a community engaged approach; potential participants were recruited through three types of nonprobability sampling methods: (a) cluster sampling with relevant community organizations, (b) web‐based sampling, and (c) snowball sampling. Participants were recruited between January 2018 and June 2021 for an in‐person assessment visit, after a telephone or in‐person screening interview to assess eligibility. The participants were involved in a comprehensive in‐person biopsychosocial battery of assessments [22], followed by a telephone interview. Assessment of racism during dental care was accomplished privately during the in‐person assessment, with the participants privately using a computer tablet. Participants were compensated for both the in‐person assessment and the telephone interview.

Statistical analysis

Using the PROCESS macro for SPSS [33] we tested the hypothesis that racism in oral healthcare settings predicted dental utilization through dental fear/anxiety, using a logistic regression mediational model. Included as covariates were those with established influences on oral health behaviors and outcomes: (a) socioeconomic status, as reflected in educational level and household income; (b) dental insurance status (i.e., public insurance [coded as 1] versus private or no insurance [coded as 0]); and (c) state residence (i.e., West Virginia [coded as 1] versus Pittsburgh, PA [coded as 0]).

RESULTS

Sociodemographic data are presented in Table 1. On average, the participants were 27.2 years old (SD = 5.5, range 18–43). Almost all (93.7%) had completed high school or further education, and 11.9% had a college degree or postgraduate education. About three‐fourths (n = 196; 73.1%) resided in an urban setting (i.e., Pittsburgh) and one‐quarter (n = 72; 26.9%) in smaller cities or rural areas of West Virginia. Most participants had some form of dental insurance (n = 220, 82.1%). About half of the sample (n = 141; 52.6%) had public dental insurance (e.g., Medicaid). Of the 268 participants, 109 (40.7%) reported having had a dental visit in the past 6 months, while another 57 (21.3%) had a dental visit within the last year, and 34 (12.7%) reported never having had professional dental care.

TABLE 1.

Sociodemographic characteristics of participants

Sample characteristics N %
State residence
West Virginia (WV) 72 26.9%
Pittsburgh (PA) 196 73.1%
Household income
$0 20 9.3%
$1000–$24,999 99 46.3%
$25,000–$49,000 60 28.0%
$50,000–$74,999 19 8.9%
$75,000–$99,999 or more 16 7.5%
Education
No diploma 17 6.3%
High school degree or GED completed 194 72.4%
Associate degree 26 9.7%
Bachelor's degree 19 7.1%
Graduate or Professional degree 12 4.5%
Dental health insurance
None 40 15.4%
Private or other 79 30.4%
Public (Medicaid or medical assistance with dental benefits) 141 54.2%
Dental care utilization
In the last 1 year 166 61.9%
More than a year or never 102 38.1%

Note: There were 54 (20.1%) missing values due to “do not know” or “refused” for Household Income; and 8 (3%) missing values for Dental Insurance coverage; average age was 27.2 years old (SD = 5.5, range 18–43); N = 268.

Over one‐third (n = 100; 37.3%) of participants reported experiencing at least one instance of racism during dental care. Figure 1 displays the relative distribution across the seven forms of everyday racism assessed in the ERDS‐DC. The average total score for the ERDS‐DC scale was 1.7 (SD = 3.3).

FIGURE 1.

FIGURE 1

Percent of participants endorsing each of the seven types of everyday racism experienced in oral healthcare settings on the everyday racial discrimination scale–dental settings [27]. The specific items are: “Treated with less courtesy than other people; Treated with less respect than other people; Received poorer services than other people; Had a dentist, hygienist, or dental assistant act as if he or she thought you were not smart; Had a dentist, hygienist, or dental assistant act as if he or she was afraid of you; Had a dentist, hygienist, or dental assistant act as if he or she was better than you; and Felt like a dentist, hygienist, or dental assistant was not listening to what you were saying.” N = 268

Figure 2 displays the distribution of levels of dental care‐related fear/anxiety, based on the omnibus DFS item. The mean DFS total score was 34.1 (SD = 17.0). Overall, 44% of the women from the sample endorsed at least some dental care‐related fear/anxiety; 14.5% of the women endorsed clinically significant levels of dental care‐related fear/anxiety (i.e. those indicating much or very much dental fear/anxiety on DFS item #20).

FIGURE 2.

FIGURE 2

Distribution of participant scores in percentages across the five levels of dental care‐related fear/anxiety on the Dental Fear Survey's omnibus item #20; N = 268

First, the mediational model was tested without covariate adjustments. The experience of racism was a significant predictor of dental fear/anxiety, B = 0.06, SE = 0.02, 95% confidence interval (95% CI) (0.013, 0.105), p = 0.0128, and dental fear/anxiety was a significant predictor of oral healthcare utilization, log odds estimate = −0.26, SE = 0.10, 95% CI (−0.458, −0.067), p = 0.0085. These results support the mediational hypothesis. More experiences of racism were associated with greater dental anxiety/fear; higher levels of dental fear were associated with decreased use of dental services. Racism alone was not a significant predictor of utilization, log odds estimate = 0.022, SE = 0.04, 95% CI (−0.0563, 0.1002), p = 0.5827. The indirect coefficient was significant, log odds estimate = −0.016, SE = 0.010, 95% CI (−0.0389, −0.0013), supporting a mediation between racism and dental fear/anxiety on the outcome of oral healthcare utilization. Converting the logit value to an odds ratio for the indirect effect of racism on utilization, as mediated by dental fear/anxiety, yielded an OR of 0.984 (0.9618, 0.9987), reflecting a small effect. This result suggests that racism indirectly decreases utilization.

The mediational analysis including covariates yielded similar results. Figure 3 displays the adjusted mediational model. The experience of racism was a significant predictor of dental fear/anxiety, B = 0.07, SE = 0.02, 95% CI (0.019, 0.112), p = 0.0057, and dental fear/anxiety was a significant predictor of oral healthcare utilization, log odds estimate = −0.30, SE = 0.11, 95% CI (−0.5080, −0.0895), p = 0.0051, supporting the mediational hypothesis. More experiences of racism lead to more dental fear/anxiety; dental fear/anxiety is associated with decreased dental utilization. Racism alone was not a significant predictor of utilization, log odds estimate = 0.0015, SE = 0.0422, 95% CI (−0.0811, 0.0842), p = 0.9709. The indirect association was tested with 5000 bootstrapping samples that were used to construct bias‐corrected 95% CI. The indirect coefficient was significant, log odds estimate = −0.0195, SE = 0.0117, 95% CI (−0.0485, −0.0030), again supporting a mediation between racism and dental fear/anxiety on the outcome of oral healthcare utilization. Converting the logit value to an odds ratio for the indirect effect of racism on utilization, as mediated by dental fear/anxiety, yielded an OR of 0.9807 (0.9527, 0.9970), suggesting a small effect. Of the covariates, only the public dental insurance variable was significant, log odds estimate = 0.78, SE = 0.28, 95% CI (0.2272, 1.3234), p = 0.0056.

FIGURE 3.

FIGURE 3

Mediational model of the effect of racism experienced in oral healthcare settings on oral healthcare utilization, through dental care‐related anxiety and fear; N = 268

DISCUSSION

This study is one response to the call for anti‐racist research in dentistry. Results supported the hypothesis that racism in oral healthcare settings, together with dental care‐related anxiety and fear, predicts oral healthcare utilization. There are few studies on racism as a social determinant of oral health inequities in the US [1, 5]. Past research within the US has assessed lifetime racism or racism in general healthcare settings with single or two item measures [15, 16, 17]. In this study involving Black/African American pregnant women living in Appalachia, over one‐third reported at least one prior incident of everyday racism in oral healthcare settings. Using a psychometrically‐sound measure, this study highlights the nature of racism in these settings, with the most frequent occurrences of everyday racism being: (a) not listened to by dental providers, (b) being treated with less respect compared to others, and (c) receiving poorer service compared to others. These findings are consistent with the long‐standing history of racism that plagues US healthcare systems. Additionally, though specific to racism in oral healthcare settings, results are like those found with racism reported by African American/Black women generally in US healthcare settings [3]. Finally, these findings support the intersection of race and gender in experiences of racism with “not being listened to by dental providers” being the most reported form of racism and “being perceived a threat by dental providers” being the least form of racism in oral healthcare settings (which typically is associated with males). That is, in addition to common experiences of racism, there are some experiences unique to gender [10, 20].

Additionally, 34 (12.7%) of the women in this sample reported never having professional dental care. This result may be related to previous findings [9, 10, 13] that racism is collective and impacts the lives of Black and African American people both directly and indirectly. As such, knowledge of another person's experience of racism in oral healthcare settings or personal experiences of racism in other healthcare settings may be a factor impacting one's dental utilization, which may contribute to avoidance of dental care services, even when one has not directly had that experience.

In this analysis of Black/African American women living in Appalachia, high levels of dental care‐related anxiety and fear were comparable to the US as a whole in terms of clinically significant fears/anxieties (i.e., those indicating much or very much dental fear/anxiety on DFS item #20; 14.5% compared to ~15%) [11]. Conversely, the overall dental care‐related fear/anxiety score in this study was lower than that for White mothers in another COHRA sample [23] (i.e., M = 43.4, SD = 20.8; one‐sample test, t [267] = 8.93, p < 0.001). Even so, dental care‐related fear/anxiety was predictive of dental care utilization in this sample as in the general population. Additionally, the findings also support existing studies that link experiences of racism with dental care‐related fear/anxiety. Of note, this is the first quantitative measure of dental care‐ related fear/anxiety among an exclusive sample of participants identifying as Black or African American.

The pregnant women in this study are at the intersection [20] of race, gender, and residency in Appalachia, and so may be particularly vulnerable to adverse oral health outcomes. It is noteworthy, then, that their dental utilization is similar to that of the overall population in the USA, and that their dental fear/anxiety is comparable as well, if not lower than samples of White pregnant women. Dental utilization in the past year was similar to that found nationally (62.0% in the current sample compared to 63.0% across the US) [34]. Similarly, the small yet significant association of racism on dental care utilization could be attributed to the resilience of the participants in this sample [9, 10]. Extensive documentation exists on how those from Black/African American communities have historically identified strategies to cope with and resist the deleterious impact of racism [12,15]. In this case, delaying or avoiding dental care may be an effect of racism in oral healthcare settings. Other possible coping responses include being assertive and changing providers [35], if possible. Findings from this study support the need for dentistry to pursue anti‐racist care with Black/African American women, through education and policies that focus on racism as a social determinant of oral health [36], to ensure that Black and African American patients are listened to, provided good quality service, and treated with respect.

Since negative effects of avoidance of oral healthcare are well established, the association of experienced racism in oral healthcare settings on dental care‐related anxiety and fear is noteworthy and troubling. Being a dental patient can be uncomfortable and unsettling, particularly by those who are fearful and/or anxious about dental treatment (e.g., being closed in, laying in a supine position that feels out of control, tolerating the intrusion of fingers and instruments into the oral cavity, dealing with invasion into one's personal space/intimacy zone, fear of pain, among others) [11]. It is possible that for many people, any additional overlay of negativity may not only add but act synergistically with pre‐existing dental anxiety and fear.

LIMITATIONS

All data in this study is self‐report, with associated potential biases. The association of racism in oral healthcare settings, together with dental fear/anxiety on dental care utilization in the model was small, but statistically significant. Participants living in a region (i.e., Appalachia) with known disparities/inequities in oral health, and only pregnant women were included. This issue may limit the generalizability to other groups. Additionally, we had no information about the ethnic/racial identity of the participants' dental providers. Given that racial discordance between patient and provider may be associated with dental care‐ related fear/anxiety, there is the possibility concordance or discordance affected these results [37]. Nevertheless, the current study has many strengths, notably including that a population group representing intersectionality [21] is the focus, with various identities that are minoritized and/or marginalized (i.e., women, being pregnant, identifying as Black or African American, and being from Appalachia).

FUTURE DIRECTIONS

Given considerable literature on the gendered nature of racism, studies exploring racism in oral healthcare settings among African American/Black men are essential. Additionally, research is needed with other minoritized population groups in other regions of the country. Qualitative interviews may be helpful to further investigate the vagaries of racism in oral healthcare settings. As already noted, future studies exploring racism in dental settings ought to consider asking about participant's dental providers' racial/ethnic identity.

CONCLUSIONS

The psychological impact of racism in oral healthcare settings is a likely barrier to oral healthcare utilization. Findings from this study showed a significant relationship between racism in oral healthcare settings and oral healthcare utilization, when mediated by the presence of dental care‐related fear and anxiety. This unique cohort of women provides insight on the nature of racism in dental settings, and into the intersectionality of race, gender, and residence in Appalachia. The number and percentage of women who have had experiences of racism in dentistry is concerning, and highlights the need to focus on racism as a social determinant of oral health, in order to promote equity so that all oral healthcare experiences involve respect and compassion.

ACKNOWLEDGMENTS

The authors thank the women who gave their time to contribute to this study and the enhancement of oral health in Appalachia. The long‐standing support of our community partners is acknowledged with great thanks.

Appreciation is expressed to the COHRA field staff, present and past, who dedicated their time and effort to the collection and management of the data for this study and many others.

Sokoto KC, Platt LF, Alexander LA, Foxman B, Shaffer JR, Marazita ML, et al. Racism in oral healthcare settings: Implications for dental care‐related fear/anxiety and utilization among Black/African American women in Appalachia. J Public Health Dent. 2022;82(Suppl. 1):28–35. 10.1111/jphd.12523

Funding information National Institute of Dental and Craniofacial Research, Grant/Award Number: R01‐DE014889; West Virginia University Eberly College of Arts & Sciences, Grant/Award Number: Racial Justice Grant 10.01.2020

Contributor Information

Kalo C. Sokoto, Email: kcsokoto@mix.wvu.edu.

Daniel W. McNeil, Email: dmcneil@wvu.edu.

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